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Stores > Lens.com
  • Lens.com Lens.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      63353
    •  
    • BUSINESS HOURS
      Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
      GENERAL PHONE
      1-800 LENS.COM (536-7266)
      FAX
      1-573-754-5200
    • SUPPORT EMAIL
      Service@Lens.com
      SUPPORT PHONE
      1-800 LENS.COM (536-7266)

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.16/10 9.16/10
    Chance of future purchase: Rating 9.23/10 9.23/10
    Shipping & packaging: Rating 9.16/10 9.16/10
    Customer service: Rating 8.79/10 8.79/10
    Return/Replacement policy: Rating 8.75/10 8.75/10
Voice your opinion! Review Lens.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-21

Best deal online!

"Everything as promised. On time at a great price. "


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Verified Customer
Rating 10/10
5/5
2017-06-21

A+

"Came on time and the price could not be beat."


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Verified Customer
Rating 10/10
5/5
2017-06-21

Great service

"Arrived quicker than expected "


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Verified Customer
Rating 10/10
5/5
2017-06-21

Initial use

"So far, Lens.com is spot on. Ordering was simple, good price and delivery was on-time."


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Verified Customer
Rating 10/10
5/5
2017-06-21

Great price and delivered quickly

"Great experience. Delivered Quickly!"


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Verified Customer
Rating 10/10
5/5
2017-06-21

Fast, easy, and cheap

"The contacts I ordered were delivered before I would have even received them from my eye doctor for literally 200% less. I was able to just take a picture of my prescription and upload it from my phone. Easiest thing ever and a great experience!"


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Verified Customer
Rating 10/10
5/5
2017-06-21

Awesome

"The lens came in early just in time before my other ones expire."


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Verified Customer
Rating 10/10
5/5
2017-06-21

Great service

"Easy to order and fast delivery "


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Verified Customer
Rating 10/10
5/5
2017-06-20

Great service

"Arrived on time, good price"


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Verified Customer
Rating 4/10
2/5
2017-06-20

Bait and switch

"Ordered a a small qty to make sure lenses were correct. Went back to order more less than 10 days later and the price doubled!!!
Had to call to get the old price again so I am not impressed at all.

If I have to call and argue for a competitive price every time after initial order it does me no good.

Reminded me of dealing with AT&T on my internet service:(.

"


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Verified Customer
Rating 10/10
5/5
2017-06-20

Good service

"Great quick response and service"


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Verified Customer
Rating 10/10
5/5
2017-06-20

fast delivery fresh product

"i have ordered lenses online for years. lens.c has great pricing and fast service. also lenses have long expiration dates vs other etailers I've ordered from before."


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Verified Customer
Rating 10/10
5/5
2017-06-20

Simple enough

"Received my contacts well before the stated date and they are the correct ones."


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Verified Customer
Rating 10/10
5/5
2017-06-20

Great experience

"Great experience with lens.com on first order. Went with them since visiondirect was purchased by Walgreens and their site was uncooperative. Liked the quick shopping, no hassle system. Although, the lens case included could have been better quality"


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Verified Customer
Rating 10/10
5/5
2017-06-20

Flawless service

"Easy process. Took a pic of my lens prescription to go along with the order and 3 days later, contacts arrived. Great price, great service. Plan to be a repeat customer!"


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