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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.62/10 7.62/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 9.22/10 9.22/10
    Return/Replacement policy: Rating 9.69/10 9.69/10

7,440 Customer Reviews

Rating 10/10
5/5
modified review posted

"Contacts arrived with no difficulty."


Rating 10/10
5/5
modified review posted

"Great job. We enjoy doing business with you. Cindy "


Rating 10/10
5/5
modified review posted

"Easy site to use and quick delivery. "


Rating 10/10
5/5
modified review posted

"Lens.com was really quick in delivering my order! Even though there was a little miscommunication (my doctors fault) with my eye prescription, lens.com really made an effort to ensure my upmost satisfaction. I must say, I was quite impressed with their customer service, and that is really hard to find now a days. "


Rating 10/10
5/5
modified review posted

"I always know that when they say my order will be received it is a true statement. Enjoy the ease of ordering on line and a good price and having it delivered right to my mailbox."


Rating 10/10
5/5
modified review posted

"Got the lenses quickly and as ordered"


Rating 10/10
5/5
modified review posted

"The whole process was easy to use and delivery was very quick. Have already recommended Lens.com to two others."


Rating 10/10
5/5
modified review posted

"Fast shipping and hassle free transaction."


Rating 10/10
5/5
modified review posted

"Easy to shop and quick delivery"


Rating 10/10
5/5
modified review posted

"Nothing additional to add."


Rating 10/10
5/5
modified review posted

"Just as expected, as usual. The price was so low. my doctor's office couldn't even get the for this price!"


Rating 10/10
5/5
modified review posted

"Great job, quick and cost effective.
"


Rating 4/10
2/5
modified review posted

"I wanted to purchase a Groupon for lens.com--$20 for $40 worth of goods. The Groupon said you couldn't use it for 24 packs of lenses, so I first went to check the website to see if they had 6 packs available and it said they ONLY had 24 packs. Disappointed, I returned the Groupon, then went back to the website and they suddenly had 6 packs available. The Groupon deal had ended, so I missed out on the opportunity to save some money and it seemed like this was done intentionally while they had the Groupon up and taken down when the deal was over. "


Rating 10/10
5/5
modified review posted

"Very satisfied with the speed of order delivery"


Rating 10/10
5/5
modified review posted

"Customer service was very helpful."


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Lens.com is a merchant member
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