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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lens.com Lens.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.97/10 6.97/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 6.71/10 6.71/10
    Customer service: Rating 5.78/10 5.78/10
    Return/Replacement policy: Rating 4.00/10 4.00/10

9,403 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-07-29

"Everything and the exp was great"


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Great experience, I was contacted via email when I was down to a few lenses and a new year supply was at my door on a few days "


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Order fulfilled as expected. Happy customer."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Excellent service. Received lenses within five seats."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Order received within a week as expected"


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Order was correct and arrived on time."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Arrived quickly and accurately "


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Verified Customer
Rating 6/10
3/5
2015-07-29

"They were suposed to contact the doctor to verify prescription. I had to call 4 rimes for it to finally get accomplished"


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Delivered as promised. Purchase process was also easy."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Lenses were accurate and arrived within the timeframe promised. Will place a future order!"


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Process takes 5 mins for me to order contacts. Can't beat it"


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Verified Customer
Rating 10/10
5/5
2015-07-29

"It's so nice to deal with a company that actually cares about its customers!!"


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Their shipping is fast and their price competitive. I think I might love these guys."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Excellent. Very quick delivery."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"The process was easy and my contacts came way sooner than expected!!! :) so happy!!! "


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Lens.com is a merchant member
Lens.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.