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Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.74/10 7.74/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.50/10 8.50/10
    Customer service: Rating 9.11/10 9.11/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

7,864 Customer Reviews

Rating 2/10
1/5
modified review posted

"You did not send what I asked for. Now I must go through the return process."


Rating 10/10
5/5
modified review posted

"I have no any problem with my orders. I used it for three years."


Rating 10/10
5/5
modified review posted

"I loved that this was fast and cost-efficient. I will definitely be using Lens.com again."


Rating 8/10
4/5
modified review posted

"Product is always just as ordered, but wish shipping was faster...."


Rating 8/10
4/5
modified review posted

"Can't beat their prices, but doing away with the processing fee would have been nice."


Rating 10/10
5/5
modified review posted

"Fast delivery, they respond in a timely manner and their pricing is lower than other companies. Very impressed."


Rating 10/10
5/5
modified review posted

"Took about a week door to door. Packaged well."


Rating 10/10
5/5
modified review posted

"Great service.....quick ship!"


Rating 10/10
5/5
modified review posted

"Easy process, great value, fast delivery."


Rating 10/10
5/5
modified review posted

"excellent service. quick delivery."


Rating 10/10
5/5
modified review posted

"Everything was processed and completed as expected. Lowest price I could find."


Rating 10/10
5/5
modified review posted

"very good customer service"


Rating 2/10
1/5
modified review posted

"My order never arrived. No movement is shown after 12/08/2014."


Rating 10/10
5/5
modified review posted

"Great service and great prices!"


Rating 10/10
5/5
modified review posted

"Lens.com made it easy and fast to get my contact lens prescription re-filled."


Lens.com is a Merchant Member! Learn more

Lens.com is a merchant member
Lens.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,921 merchant members.