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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.50/10 8.50/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

7,333 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good and precise service. Thanks"


Rating 10/10
5/5
modified review posted

"I have ordered again and again. Always satisfied."


Rating 10/10
5/5
modified review posted

"Exceptional service. Appreciate contacting my doctor for prescription update & advising me when Rd should be renewed."


Rating 10/10
5/5
modified review posted

"Very convenient and user-friendly website."


Rating 10/10
5/5
modified review posted

"Had a problem with this order but Lens.com handled it fast and easy."


Rating 10/10
5/5
modified review posted

"The reps were very knowledgeable and helpful."


Rating 10/10
5/5
modified review posted

"This was my first order. Very satisfied, no problems with e-mailing my prescription, fast delivery. Will be a future client."


Rating 10/10
5/5
modified review posted

"Handled the change and shipped it on time"


Rating 10/10
5/5
modified review posted

"It was a great price and quick, great service"


Rating 10/10
5/5
modified review posted

"It was easy to be able to upload my prescription at the same time that I placed my order. Once I received the confirmation the lenses were delivered quickly and at a great price."


Rating 10/10
5/5
modified review posted

"Thanks for your help with this order in speed of processing to reach me on time "


Rating 10/10
5/5
modified review posted

"This was my first order with this company and I was very pleased. I purchased a set of contact lenses for my daughter and received them in approx. 1 week with no problems whatsoever. I even called to verify that the codes located on the boxes were correct and the customer service was very helpful and professional. The price was cheaper than repurchasing them from her eye doctor so I plan to get more in the near future. I highly recommend this company to anyone. "


Rating 10/10
5/5
modified review posted

"Got what I wanted quickly
"


Rating 10/10
5/5
modified review posted

"excellent and quicke service"


Rating 10/10
5/5
modified review posted

"order came in faster then expected. I was very pleased."


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Lens.com is a merchant member
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