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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.35/10 7.35/10
    Chance of future purchase: Rating 8.36/10 8.36/10
    Shipping & packaging: Rating 8.18/10 8.18/10
    Customer service: Rating 8.41/10 8.41/10
    Return/Replacement policy: Rating 8.57/10 8.57/10

7,010 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick delivery. Careful attention to order."


Rating 10/10
5/5
modified review posted

"Excellent and quick services .
Very satisfied
"


Rating 10/10
5/5
modified review posted

"I was disappointed to call Lenscrafters to hear that my prescription had expired because the last thing I need to do is take time off from work and pay for an exam. I will be ordering from you again. Thank you for your service. "


Rating 10/10
5/5
modified review posted

"I really appreciate the reminder emails to order my contacts from Lens.com. They always notify me with enough time order more without the need for expedited shipment. This last order was great because they had a free shipping promotion as well. Delivery is prompt and on time as promised. "


Rating 10/10
5/5
modified review posted

"I ordered my lenses and they arrived in a couple days. Great turnaround!"


Rating 10/10
5/5
modified review posted

"Always amazing customer service.
Happy to be your customer.
Wish more success in your business!
"


Rating 10/10
5/5
modified review posted

"The process was easy and my lenses arrived very quickly!"


Rating 10/10
5/5
modified review posted

"Yes they performed very well. My order was shipped right away."


Rating 10/10
5/5
modified review posted

"Very affordable and comfortable came fairly quick too via mail"


Rating 10/10
5/5
modified review posted

"Great Price and Shipping!"


Rating 10/10
5/5
modified review posted

"Lens has never disappointed. I will continue purchasing from here because of the awesome prices!"


Rating 10/10
5/5
modified review posted

"Great price and great product"


Rating 10/10
5/5
modified review posted

"I was pleased with the ease of ordering and the delivery time. I would use Lens again. I have ordered from Lens in the past and found the same good service."


Rating 10/10
5/5
modified review posted

"Quick shipment. Will purchase again. "


Rating 10/10
5/5
modified review posted

"Ordered here many times before, great service everytime!


"


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