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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lens.com Lens.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.21/10 7.21/10
    Chance of future purchase: Rating 7.22/10 7.22/10
    Shipping & packaging: Rating 6.94/10 6.94/10
    Customer service: Rating 6.79/10 6.79/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

8,975 Customer Reviews

Rating 10/10
5/5
modified review posted

"fine..no problem at all. plan to use again"


Rating 10/10
5/5
modified review posted

"Awesome service! thank you!"


Rating 10/10
5/5
modified review posted

"Very good experience! Fast, easy and dependable.
"


Rating 10/10
5/5
modified review posted

"Great service, I would buy from Lens.com again. They even contacted my eye doctor for the prescription. Fast reliable delivery, everything arrived on time and as ordered."


Rating 10/10
5/5
modified review posted

"Received my order in only 3 days. "


Rating 10/10
5/5
modified review posted

"No problem with ordering process and lenses shipped promptly. "


Rating 10/10
5/5
modified review posted

"Order was complete, shipped right away and received in good condition."


Rating 10/10
5/5
modified review posted

"came in a timely manner and was effective"


Rating 10/10
5/5
modified review posted

"Satisfied with the ease of ordering and quick delivery."


Rating 2/10
1/5
modified review posted

"How am I supposed to give lens.com any rating. I returned my lens and have not heard any feedback about my refund. They certainly were quick to get the money from me but not so quick to return my money to me.
Waiting for a response and my refund!!!
"


Rating 10/10
5/5
modified review posted

"I have never ordered my contacts online before. So I was not too sure how it would go. I had absolutely no problems ordering my favorite contacts color, Caribbean Aqua! Service was excellent, and I received my order really fast. Would definitely recommend Lens.com! Thanks, Linda"


Rating 10/10
5/5
modified review posted

"Quick delivery. Cost effective. Good product "


Rating 10/10
5/5
modified review posted

"Lowest price around and quick shipping "


Rating 10/10
5/5
modified review posted

"Great experience- fast service and perfect product"


Rating 10/10
5/5
modified review posted

"Recieved my contacts faster than expected. Thanks lens.com."


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Lens.com is a Merchant Member! Learn more

Lens.com is a merchant member
Lens.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,835 merchant members.