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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.79/10 7.79/10
    Chance of future purchase: Rating 8.52/10 8.52/10
    Shipping & packaging: Rating 8.40/10 8.40/10
    Customer service: Rating 8.82/10 8.82/10
    Return/Replacement policy: Rating 9.38/10 9.38/10

7,713 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was very satisfied with the ease of ordering . My order was shipped promptly and correctly.. I will continue to order from Lens.com
Thank you
"


Rating 10/10
5/5
modified review posted

"Quick n easy. I hope they stay in business."


Rating 10/10
5/5
modified review posted

"Fast delivery and best prices!"


Rating 10/10
5/5
modified review posted

"I like the email reminders as well as the quick delivery. Very convenient. Prices are better than at the doctor's office, too."


Rating 10/10
5/5
modified review posted

"Great, quick service and best prices anywhere!"


Rating 2/10
1/5
modified review posted

"It appears that lens.com sold/shared my purchase history to resellerratings.com. NOT COOL. "


Rating 10/10
5/5
modified review posted

"To whom it may concern,
Lens.com is so quick & efficient that I will feel I will never take my daughter's prescription anywhere else. I can order my daughter's contacts while waiting in line at the bank or while sitting in traffic! As a working mother having a company that offers my money & time savings is priceless. I have already told all the moms I know that they have the best price, ship right to my home, least amount of hassle for the exact same contacts as my daughter received from her doctor. The only ones that are tough to convert are those that use Amazon because Amazon offers free shipping if the order is $35 or more, but other than that my mom friends have all switched.
Thanks again!
"


Rating 10/10
5/5
modified review posted

"I love Lens.com. They had the best deal and the best customer service! I wouldn't go anywhere else."


Rating 10/10
5/5
modified review posted

"Awesome!! Thanks. Very smooth transaction. "


Rating 10/10
5/5
modified review posted

"My contacts came in just a couple of days after purchase. I am very pleased with this company."


Rating 10/10
5/5
modified review posted

"Really good experience easy to purchase "


Rating 10/10
5/5
modified review posted

"Fast, Friendly and determined to get job done fast!!
Very Good!
"


Rating 10/10
5/5
modified review posted

"Lens.com makes ordering and reordering a piece of cake! "


Rating 10/10
5/5
modified review posted

"Very satisfied! Order came sooner than expected."


Rating 10/10
5/5
modified review posted

"My order was filled accurately and it was delivered in a
timely manner. Thats the kind of service I like
"


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Lens.com is a merchant member
Lens.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.