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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.62/10 7.62/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 9.22/10 9.22/10
    Return/Replacement policy: Rating 9.69/10 9.69/10

7,475 Customer Reviews

Rating 8/10
4/5
modified review posted

"a little uncommunicative. Hard to track order . well send you a message when your order is shipped then didn't."


Rating 10/10
5/5
modified review posted

"The lens fit perfect and look absolutely amazing. "


Rating 10/10
5/5
modified review posted

"Quick and easy. Appreciated the email reminder regarding expiring prescription."


Rating 2/10
1/5
modified review posted

"My lenses still have not arrived and I ordered weeks ago. I'm wondering if they ever will and am very dissatisfied."


Rating 10/10
5/5
modified review posted

"They were easy to work with, had great prices, and delivered quickly!"


Rating 10/10
5/5
modified review posted

"Quick and easy. Been ordering from them for years."


Rating 10/10
5/5
modified review posted

"My contact lenses where shipped very quickly and are exactly what I ordered. "


Rating 10/10
5/5
modified review posted

"What was expected -- received e-mail reminder to order, placed order, and received order. Just keep prices reasonable and I will be a customer."


Rating 10/10
5/5
modified review posted

"Order was accurate and came quickly."


Rating 10/10
5/5
modified review posted

"Quick shipping and the best price I could find anywhere."


Rating 10/10
5/5
modified review posted

"Shipped lightning fast! Great quality!"


Rating 10/10
5/5
modified review posted

"Very pleased with order and shipping!
"


Rating 10/10
5/5
modified review posted

"easy to order, and delivery very fast."


Rating 10/10
5/5
modified review posted

"I was very impressed with ordering from lens.com, hassle free ordering, will definitely use again , and recommend the website."


Rating 10/10
5/5
modified review posted

"The whole process was efficient and oh-so-easy! Thank you!"


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Lens.com is a merchant member
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