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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.62/10 7.62/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 8.57/10 8.57/10
    Customer service: Rating 9.22/10 9.22/10
    Return/Replacement policy: Rating 9.69/10 9.69/10

7,498 Customer Reviews

Rating 8/10
4/5
modified review posted

"The shipping took a little longer than I would have liked."


Rating 10/10
5/5
modified review posted

"Great service, great price"


Rating 10/10
5/5
modified review posted

"Easy ordering; quick delivery!"


Rating 10/10
5/5
modified review posted

"Quick and easy to fill in information and upload prescription. Easy to track precription. Prescription arrived prior to expected date of delivery. Overall great experience. I would definately use Lens.com again in the future."


Rating 10/10
5/5
modified review posted

"Very easy to use. Received my lenses within two days!"


Rating 10/10
5/5
modified review posted

"Good product. Quick shipping."


Rating 10/10
5/5
modified review posted

"Quick shipping and great customer service."


Rating 10/10
5/5
modified review posted

"Quick, easy, and inexpensive way to order contacts!"


Rating 10/10
5/5
modified review posted

"Would order from them again."


Rating 10/10
5/5
modified review posted

"It is always easy to order from lens.com. Thank you."


Rating 8/10
4/5
modified review posted

"It was a good experience for a first time customer"


Rating 10/10
5/5
modified review posted

"Always dependable, on time, and reasonable."


Rating 10/10
5/5
modified review posted

"Stumbled over Lens.com when I Googled my contact lens brand. I liked that you still had stock of Acuve Oasis 6pk lens I use. Enjoyed the free shipping. Left Walgreens after many years of service as they no longer offer the 20% coupon and only sold the 12pks. Didn't want to spend the money for all the lenses - due to visit eye doctor soon and prescription may change and don 't want to get stuck with lenses."


Rating 10/10
5/5
modified review posted

"Excellent in all ways - thanks"


Rating 10/10
5/5
modified review posted

"Prices were on average the same as other sellers. The delivery was quick. I have used them before now and will use them again."


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Lens.com is a merchant member
Lens.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.