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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lens.com Lens.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.28/10 8.28/10
    Chance of future purchase: Rating 6.18/10 6.18/10
    Shipping & packaging: Rating 6.09/10 6.09/10
    Customer service: Rating 6.73/10 6.73/10
    Return/Replacement policy: Rating 4.29/10 4.29/10

10,662 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-06

Great Service

"I called in my order and received prompt service from our operator Brin. She was every nice and very helpful. I am very satisfied with your prices and service. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-02-05

"wonderful experience great prices and service thank-you"


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Verified Customer
Rating 10/10
5/5
2016-02-05

Great service and price!!

"My order arrived on time. the price for four boxes was less than what i previously paid for two boxes from another company."


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Verified Customer
Rating 10/10
5/5
2016-02-05

I was VERY worried that it would ship late than I expected but it wasnt!

"I really loved the experience of not having to go to my optometrist to get my contacts. It was quite a satisfying moment when I got my contacts in mail. "


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Verified Customer
Rating 10/10
5/5
2016-02-04

excited about order

"My order arrived in a timely manor, every this work out really great, I am really glad I contacted Lens.com. Thanks guys "


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Verified Customer
Rating 10/10
5/5
2016-02-04

Excellent

" Excellent service and price. Will order again in the future. :-)"


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Verified Customer
Rating 10/10
5/5
2016-02-04

What a deal!

"Not only did they ship my contact lenses quickly, but they had the best prince on the internet BY FAR! Highly recommend"


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Verified Customer
Rating 10/10
5/5
2016-02-04

Received quickly

"Ordered and received in a few days. No problem."


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Verified Customer
Rating 10/10
5/5
2016-02-04

So easy!

"Website easy to navigate. Best prices and quick delivery. What more do you want?"


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Verified Customer
Rating 10/10
5/5
2016-02-04

Bright eyes

"Everything was at finger tip to put your order in real easy to do."


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Verified Customer
Rating 10/10
5/5
2016-02-04

Super Fast Delivery and unbelievable price

"my lenses came in just a few days and the price was half the cost of my eye doctor.. Literally thought it was a scam because of the price but it wasn't! "


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Verified Customer
Rating 10/10
5/5
2016-02-04

Smooth and easy

"Easy to order, fast delivery. "


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Verified Customer
Rating 10/10
5/5
2016-02-04

Great price/Fast shipping-Delivery

"Great price if you know enough to ask for the "Google Pricing" otherwise the price quoted was extremely high. Even with 7.95 shipping and 7.95 more for handling the price was 20.00 cheaper than Replacemycontacts.com. I wonder if the price will be the same on my next order or if this was an intro price for my first order.
Product showed up in my mailbox in 3 days!
So far so good.
"


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Verified Customer
Rating 10/10
5/5
2016-02-04

"FAST delivery and great prices!"


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Verified Customer
Rating 8/10
4/5
2016-02-04

Good, As Usual

"I have ordered my lenses from Lens.com for years and have been extremely satisfied. I always save a lot of money, and that makes me happy. I am very pleased with my latest order, but I was only able to order for my left eye because they do not carry the TORIC lenses yet. Hopefully, they will soon be selling them."


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