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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 8.88/10 8.88/10
    Shipping & packaging: Rating 7.86/10 7.86/10
    Customer service: Rating 8.68/10 8.68/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

7,289 Customer Reviews

Rating 10/10
5/5
modified review posted

"excellent value and speedy dispatch"


Rating 10/10
5/5
modified review posted

"My order got in just in time for a special weekend. It was perfect! "


Rating 10/10
5/5
modified review posted

"Very good customer service!"


Rating 10/10
5/5
modified review posted

"Good prices and good service."


Rating 10/10
5/5
modified review posted

"Super fast, super easy, and by FAR the lowest price."


Rating 10/10
5/5
modified review posted

"I have had a great experience ordering my lenses. It was easy and my contact with customer service was very efficient and courteous. I highly recommend their services.
Claude
"


Rating 10/10
5/5
modified review posted

"good customer service and delivery in a timely manner !"


Rating 10/10
5/5
modified review posted

"I had an extremely bad experience with Lens.com the first time my prescription changed last year but this year my prescription change again and they were speedy in getting me my new lenses."


Rating 10/10
5/5
modified review posted

"Prompt delivery of the correct product."


Rating 10/10
5/5
modified review posted

"The whole process is quick and simple to follow."


Rating 10/10
5/5
modified review posted

"Great service and product!"


Rating 8/10
4/5
modified review posted

"received lenses in a timely manner"


Rating 10/10
5/5
modified review posted

"Great experience, quick delivery"


Rating 10/10
5/5
modified review posted

"The item arrived quickly; shipping package in good condition."


Rating 10/10
5/5
modified review posted

"I saved a lot of money by shopping on Lens.com, and the ordering was really fast and easy. They arrived in just a few days."


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Lens.com is a merchant member
Lens.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.