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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Lens.com Lens.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Lens.com, Inc. P. O. Box 366Louisiana, MO 63353Why Pay More for Contact Lenses?
    • Contact: Service@Lens.com
    • Phone: 1-800 LENS.COM (536-7266)
    • Customer Support: 1-800 LENS.COM (536-7266)
    • Business Hours: Mon to Fri (7:00 AM to 9:00 PM CST)Sat (8:00 AM to 4:00 PM CST)
    • Fax: 1-573-754-5200

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 8.65/10 8.65/10
    Shipping & packaging: Rating 7.5/10 7.5/10
    Customer service: Rating 9.11/10 9.11/10
    Return/Replacement policy: Rating 5.83/10 5.83/10

11,214 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

Awesome!!! - Best Value

"Im very happy with my order, I got a 6 month supply for both of my eyes for less than $100. Standard shipping was faster than I expected. Definitely ordering again instead of going to local eye companies that charge high for no reason. Thank you lens.com."


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Verified Customer
Rating 6/10
3/5
2016-05-22

Not so bad, but....

"I was ordered same power lenses -3.50 for both eyes, but you send me 12 pack-3,75 and 12 pack -3.5!
You sent me lenses according my description, but I work a lot at the computer and these lenses are a little strong for me!
"


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Verified Customer
Rating 2/10
1/5
2016-05-22

" I still dont have the contact lenses that I need. the orginal order was 5-6-2016. Everyone on the phone has been very nice,... but I DONT HAVE WHAT I ORDERED."


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Verified Customer
Rating 10/10
5/5
2016-05-22

The best company we ever try before.

"Thank you for your service 5 stars"


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Verified Customer
Rating 10/10
5/5
2016-05-21

Received them in the blink of an eye!

"Always quick on delivery! I love the price & the fact that they will contact my doctor for my exact prescription!"


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Verified Customer
Rating 10/10
5/5
2016-05-21

Easy Peasy!

"I ordered, Lens.com checked with my doctor, got the prescription right. Then mailed my lenses.
My doctor said he can't buy them that cheap!
They carry all the major brands, & types of lenses..
I will return to reorder. They even email you when your previous order is getting low, reminding you to reorder.
"


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Verified Customer
Rating 10/10
5/5
2016-05-21

Better than Promised

"Your lens arrived five days ahead of time and were the correct strength. Thanks you "


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Verified Customer
Rating 10/10
5/5
2016-05-21

Affordable and fast

"Lens.com was far less expensive than any other I found and the lenses were delivered quickly."


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Verified Customer
Rating 10/10
5/5
2016-05-20

Great service, easy to order, fast delivery!

"Super easy and the most affordable prices!"


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Verified Customer
Rating 10/10
5/5
2016-05-20

Quick Delivery!

"Lens.com is by far the lowest price for my contact lenses. I've tried other vendors, but I've always come back to Lens.com for their low competitive pricing and speedy delivery! Thanks Lens.com!"


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Verified Customer
Rating 10/10
5/5
2016-05-20

Fast, easy, and inexpensive!

"Would order from Lens.com again!"


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Verified Customer
Rating 2/10
1/5
2016-05-19

Not order contact lens by online

"Waited almost three weeks and they ask me a reshipment with no additional charge .
Ridiculous !!
I don't know they even ship my product.
Wasted time !!!
"


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Verified Customer
Rating 10/10
5/5
2016-05-19

contact lens

"everything went very well Thank you
"


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Verified Customer
Rating 10/10
5/5
2016-05-19

Inexpensive and easy

"Their price on my lenses was far cheaper than my eye doctor's, as well as most other stores I looked into. I was hesitant to order at first, but everything was pretty seamless. Overall, very happy with the result."


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Verified Customer
Rating 10/10
5/5
2016-05-19

Easy process!

"Very convenient and easy to order. Great prices!"


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