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  • Last Chance Buy
    • Address: 8484 Wilshire Blvd. Ste 220 Beverly Hills, CA
    • Contact: help@lastchancebuys.com
    • Phone: 866.478.3771
    • Customer Support: 866.478.3771
    • Business Hours: 9AM - 5PM (PST)
    • Fax: 866.450.6716

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1 Customer Reviews

Rating 2/10
1/5
2015-02-12

"THEY STOLE $489.99 FROM ME


In September 2014 i had purchased a software program Photoshop for Mac from the website www.lastchancebuys.com. Two weeks later, after attempting to call and email the company to find out when i would receive the software, one email was sent indicating it was just sent. I did receive it but it was for a PC, not an apple computer.

Since i have an apple computer, the software is useless to me. I tried contacting the company of the situation but no response. Last Chance Buys finally answered my email concerning the problem and told me to return the disc. I did by 2nd day USPS with signature confirmation and emailed the company with a link that shows the disc was signed for by them and that i would like a receipt.

After repeated calls and unanswered emails indicating i would like my payment of $489.99 refunded but with no response, i filed a dispute with Barclay MasterCard which was used to purchase the software.

On my Barclay statement of 11/24/14, the disputed charge of $489.99 was credited to my account but reapplied on the next statement because Last Chance Buys claimed the transaction was in person, which it was not.

I opened a 2nd dispute and sent Barclay 3 documents supporting my dispute: the receipt of the sale and a copy of the last correspondence by email with a link to the USPS website both indicating that the transaction was NOT in person and a copy of the page from the USPS website indicating the disc was received by them.

On February 10th, i received a letter from Barclay: "...merchant has since denied out request for credit based on the enclosed documentation refuting the disputed claim ...we are unable to further pursue credit on your behalf for this particular transaction because we were not provided with another qualified merchant's written opinion that the work performed by the above merchant was incomplete, unnecessary or of inferior quality."
"



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