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posted May-11-2012 “Your order was placed well after our cutoff time for same day shipping . I show it is in transit.You chose our Free Ground shipping. It states on our website that method of delivery takes 4-6 business days.”
posted May-09-2012 “I apologize for your frustration. I do show your refund was actually issued on the 2nd of May. I also show the refund was revised to a full refund on the 7th of May. Our company thanks you for notifying us of the issue with the date of the battery. It was a mistake on our part, as no one is infallible. We wish you happiness in all of your future endeavors.”
posted May-04-2012 “I apologize for your frustration sir. We do strive to have satisfied customers. It is a top priority with our company. I do show you were informed at time of order that the item was out of stock due to high demand. It gave you the option at that time of reserving it by placing it in your cart or clicking no thanks. Often customers don't notice the message. A complete e-mail and phone search produced no communication from you prior to this posting. We will cancel your order. Accounting will be notified and issue your refund. We wish you well in all of your endeavors.”
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posted May-22-2012 
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![Share](javascript:share_rating({"review_body":"Ordered laptop battery on May 7th. Was sent WRONG battery. Had to go through some minor hoops to return like take pictures of the wrong battery they sent to me to verify I ordered the right battery. They acknowledged it was their mistake but I thought, OK...people make mistakes. I hoped they would send the right one immediately as obviously I needed the battery. NOPE... laptopsforless had to confirm the receipt of the wrong battery to them before they would send me the right one. Still don\u0027t have battery as of May 22.<br><br>They confirmed they received the returned battery 3 days ago but still have not even shipped the correct one. Will change rating if they will make it right.","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1565234#comment1565234","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"Go Cougs","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Item as described fast shipping highly recommended","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1561464#comment1561464","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"rstaresinic","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Received ordered parts, earlier than I had expected. Installed and they worked well. <br>Thanks","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1560718#comment1560718","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"ashwellg","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am so happy with my experience with Laptops For Less. Not only did they have the replacement laptop battery that I that I needed, but I received it days earlier than expected. My battery fits my laptop. I can truly say that this was a great experience and I will definitely shop with Laptops For Less again for my future computer needs.<br><br>Thanks and keep up the excellent work!","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1547114#comment1547114","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"LLDOVER","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great!Price,delivery-noproblem.","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1539808#comment1539808","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"djcors","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nonexistent customer service. Buyer beware!!! Purchased my item on 5\/8, immediately emailed receipt...never heard from company again even after item indicated it would be received in 2 days and a confirmation email with tracking number would be generated within 24 hours, contacted customer service via online chat - no response. Called, impossible to talk to a person, left voicemail. NO PRODUCT, NO CUSTOMER SERVICE. Reporting to Capital One as fraud.<br>Awesome customer service:<br>Please wait for a site operator to respond.<br>You are now chatting with \u0027Keaira\u0027<br>Keaira: Hi. How may I assist you?<br>you: Can you please verify my order and provide me with tracking? Order Number: A2012050878<br>you: hello?<br>Chat session has ended.(not by me)<br>in response to your reply stating no email or call, heres a copy of your canned email showing I sent a msg to you, please conduct your business in a more professional manner..<br>Laptops For Less Support Team customersupport@laptopsforless.com<br><br><br>to me <br>Dear Rebecca,<br><br>Thank you for contacting us!<br><br>We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us no later than 1 business day. For faster answers to your questions, please use our Online Chat during our normal business hours or call us at 888-260-6548. We appreciate your patience.<br><br>To help track your inquiry we have generated a reference number. Your ticket code is LTK536024622598X. Please use this code in any further communication. Please do not submit more than one ticket per subject<br><br>Sincerely,<br><br>Laptops For Less Customer Support<br>www.laptopsforless.com<br><br>Make sure to visit LaptopsForLess.com and follow us on Twitter and become a Facebook fan in order to always get the most up to date sales, discounts, new products, and technology tips!<br>====== Your Inquiry ======<br><br>Please wait for a site operator to respond. You are now chatting with \u0027Keaira\u0027 Keaira: Hi. How may I assist you? you: Can you please verify my order and provide me with tracking? Order Number: A2012050878 you: hello? Chat session has ended.","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1531232#comment1531232","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"allcajun","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Replacement PDA battery ordered 4\/17\/2012. The date on the battery was December, 2009 (2 1\/2 years old)! Also did not come with advertised tool for replacement. Company did not actually sell what it states on its website. Returned item. It is now 5\/7\/2012 and I am still waiting for a credit to be issued to my card. VERY POOR customer service. I do not recommend this company: bad merchandise and bad service. Buy at your own risk!<br><br>5\/8\/12: The credit that I was issued was for only 1\/2 of what I paid for the order -- I was charged a restocking fee for returning an outdated battery that didn\u0027t arrive with the replacement tool. Go figure!","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1516822#comment1516822","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"bob121","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pleased with cost and how quickly I received it.","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1515826#comment1515826","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"jkelley2136","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I never recieved the laptop battery I ordered but Laptops For Less charged me for the product. There was no confirmation of shipment, back order status, or customer service. Now I have to try and get my money back. I will never do business with this company again.","link":"http:\/\/www.resellerratings.com\/store\/Laptops_for_Less\/comment\/1509915#comment1509915","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Laptops_for_Less.jpg","store_name":"Laptops For Less \/ laptopsforless.com","username":"joemerrill","rating":"1"}, "single");){kind=link}
"Easy checkout coupled with prompt processing and shipping made this a positive experience."