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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Laptop Screen Laptop Screen Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1334 N 131st St., Seattle, WA
    • Contact: Please have your order number ready.
    • Phone: 1-855-630-1111
    • Customer Support: 1-855-630-1111
    • Business Hours: Monday to Friday: 6am — 6pm Pacific Time
    • Fax: 1-604-980-7955

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.49/10 8.49/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.34/10 9.34/10
    Customer service: Rating 9.05/10 9.05/10
    Return/Replacement policy: Rating 9.39/10 9.39/10

23,699 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-01

"It came quickly, and your video turned a tech novice into a money saving mom. Thank you soooo much.
"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Delivered very fast to the Netherlands. Screen perfect. Will buy again at laptopscreen. Many thanks!"


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Suivi, rapide et efficace "


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Verified Customer
Rating 10/10
5/5
2015-08-01

"Product got to me faster than I inspected. Love the look of the screen. It works beautifully. "


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Verified Customer
Rating 6/10
3/5
2015-08-01

"First laptop screen delivered was broken."


Rating 10/10
5/5
2015-07-31

"v
Very Very fast shipping. Top quality big name manufacture of screen, might be better than the ASUS original supplier screen . used the chat option to get right screen part # and answers to a couple of questions . I hope I don't have to order again but if I have to this is the place to go !!!
Oh! and great pricing ."


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Verified Customer
Rating 10/10
5/5
2015-07-31

"The order wizard really helped make sure I ordered the correct screen. The price was competitive. The screen arrived well packed. This was the first time I ever replaced a laptop screen. Everything worked as promised/expected.

If I ever need to replace I screen again, I will use Laptop Screen again."


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Verified Customer
Rating 8/10
4/5
2015-07-31

"IT does work, however I have one problem it, which is probably a user problem. My husband and son replaced the screen and it worked almost one week. When I turn it on it had a completely white screen, then would start correctly, then stopped working. My husband took it apart again and it quit completely. We then got my son to take it apart and when he put it together it started working again. He said he did not do anything, but it started working again, It is still starting with a white screen, then turns on completely correctly. I don't know, I may have ordered the wrong screen, however the person I chatted with on the website said it would work. It is still working, so I guess it is okay that it starts out white and then turns on. Hopefully I will not have any more problems. thanks for your website so I could order this screen. Have a blessed day!"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Perfect screen for my laptop, fast shipping, thanks !"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"quick service and the right product"


Rating 10/10
5/5
2015-07-31

"Laptop Screen has provided me with the best customer service I have experienced to date. That is not an exaggeration. I have worked in IT for 12+ years professionally, and have a serious gadget/tinkering problem, so this is no small feat.
They have a SERIOUS commitment to customer satisfaction. I did not expect that, given I had selected them primarily for their prices and availability. But not only did I get exactly what I needed, I got much more!
PLEASE choose them if you are looking for a replacement panel. I will never go anywhere else.
My thanks again to Scott and Ken for an excellent job, and the whole team at Laptop Screen for making me a thoroughly impressed customer!"


Rating 10/10
5/5
2015-07-31

"Very easy website to use to figure out which screen would work with our laptop. Fast delivery. Easy to install!"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Parts came as promised, even earlier than expected.
Fit perfectly and my client is very happy. I've been dealing with this company for more than 6 years now and very hasppy"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"The ordering and delivery was very slick and professional and I knew at each stage where it was. and the follow up mails are a nice touch."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"97 orders we have made from this company and only 1 time we have a complain.
Normally have very nice and polite service minded people there.
"

Rep reply posted Jul-31-2015

LaptopScreen, Laptop Screen rep has responded

“Thank you for your review.

We always strive to ensure that all internal service inquiries are handled fast and up to the customer's satisfaction.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


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Laptop Screen is a merchant member
Laptop Screen participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.