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"I bought a laptop battery to fit my husband's HP Pavilion. We've had it only 17 months and it won't hold a charge at all. We contacted Laptop Battery One and they said there's nothing they will do after the 12 month warranty period. --Frustrating!"
"Using the search and selection tool on the website, I order the battery specified only to find that the website was incorrect. The battery ordered was the incorrect battery for my laptop but the company stated they shipped the battery that was ordered based on their faulty advice so I must pay for the return shipping as well as the shipping for the correct battery. With three shipping expenses (here and back for the incorrect and her for the correct battery), the turnaround time and hassle of dealing with a condescending customer representative, this would have been much cheaper, quicker and more pleasant going to the local electronics store!"
"Timely delivery; product worked as advertised."
"If I could give a rating of a half star or less, I would! The worst online buying experience I've ever had. I was lied to more than once, had to make at least 8 to 10 calls to check on my order, and then eventually cancel it, never once having to hold less than 10 minutes, while listening to the most obnoxious background music I have ever heard. After I was told the order shipped on a specific date, I had to call back again and again because my tracking number wasn't working, and then I find out that part of my order was on back order. The battery was there but the cooling fan I ordered wasn't. Do you think they would do the right thing after lying to me, and ship out the battery alone, which is really what I needed to begin with? NO! So I canceled my order, and over 2 weeks and 4 or 5 phone calls later, I finally received my money back. Oh, and why would the entire accounting dept. be in a meeting? If you need a good laptop battery, take my advice and find it somewhere else. As the old adage goes, "You get what you pay for"!"
"Ordered a Macbook Pro battery (APPLE-A1175). Battery did NOT hold a charge, capacity was very low and dropped to 16% capacity the next day. I returned it with their RMA # printed on the front. Beware: They will not tell you if they received or did not receive the returned item. They make you PROVE that the item was returned i.e. tracking number or signed delivery. Crooks. If you can not prove it was delivered they will not issue a refund. I lost a total of $50.10. Actually they stole $50.10 from me. I am wondering if this is a scam whereby they resell the returned, non-working products and then hope the buyer cannot prove the item was delivered when returned. Very sad and unethical. I can also confirm what some others have written that they do NOT answer their phones. PS: I forgot to mention that I did check USPS tracking (because I sent it Priority mail) and the tracking info did state that the item was delivered. I made the mistake of tossing the tracking receipt after I knew it had been delivered. It shipped from within greater Los Angeles so it got there the next day. "
"Battery worked one day then quit. Got no response from the company. Kept getting hung up on while on hold. This company is totally bogus!!! Any positive reviews here are mostly likely posted by the company themselves to fool the shopper."
"You can't find any customer service for help. The numbers 888-993-2888 and 877-993-2888 do not work (it is just a robot machine playing music). They don't reply to any emails. They sold me a dead battery and I returned it back to them but they refused to refund me. I am going to call my Credit card company for payment hold. They are fake and scammers. Don't order anything from them. You will never get a refund or exchange if things do not go smooth(don't try them). I was misguided by the adds made on their website."
"I made an order 28 Feb 2013. I was sent a tracking number that never made any further shipping progress. I got concerned and called customer service where they told me that my battery was back ordered. I'm getting no progress reports about the product that I ordered. After reading similar stories, I think I'm gonna cancel my order and wait forever for my refund.Update: March 24, 2013 and I still haven't received my battery YET! I enquired about my battery March 28, 2013. I was informed that the battery had shipped that day. I confirmed shipment address, and then was told that I should receive it within 3-5 business days. There was no new tracking number generated, so that really left me to wonder. Well so far NO NEW BATTERY! at this point in time. THE ABSOLUTE WORST COMPANY EVER! I will never shop with this company again. This company will be shared as a negative resource on social media sites to inform possible customers of their poor service."
"The number on the website is bogus! They have no customer service. I ordered a battery and forgot my apt number in the shipping address, there was no way to change this. They charged my card and I got no shipment. I tried to use their online chat this too was to no avail. I truly feel stupid. No more "
"very disappointed by support team. First they send me damaged/ non working battery. then I had to call them 3 times, wait on hold for 30 min, but finally received my return shipping label. They promised me to send a new battery as soon as I return damage one. 3 weeks went by, and nothing... no battery, no rfund, no responds to my emails.A."
"I am very satisfied with my shopping experience @ Laptop Battery One. I will shop here again."
"Replacement battery for MacBook 13" looks well-made, an almost perfect match fit- and cosmetics-wise. Initial charge and discharge calibrations were issue-free. Appears to be a great value."
"I am very happy with my battery purchase. The battery fit perfectly in my Dell Inspiron laptop and quickly charged to 100%. I followed the included instructions to allow the battery to discharge to less then 20%, then recharging, to prolong the life of the battery. I have recommended this web site to my friends, have told them how quickly they ship your order. "
"Needed a new battery for my Compaq laptop. It was easy to find compatible batteries. Good options as far as battery capacity. Order shipped quickly and the new battery works great. Would definitely recommend this website to a friend."
"I very pleased how fast I received the battery by mail. It was good since my other battery was going fast. Thanks for the promptness."
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