41 reviews
posted Jun-11-2013
reply posted Jun-13-2013 “Thank you for your recent order with us. We apologize that the item you ordered was discontinued from the supplier. We contacted you by phone and email and offered to sub the order or let you know the order would be cancelled in 2 business days if we did not receive a response. We have canceled your order and sent an email confirming the cancellation. Please feel free to contact our customer service department at 877 734 2458 with any questions”
posted May-04-2013
reply posted May-07-2013 “Thank you for your recent order with us. We apologize the item you ordered sold out from the supplier. We have offered to substitute or cancel the order. As you requested, your order was canceled and an email was sent advising. Please feel free to contact our customer service department at 877 734 2458 with any questions”
posted Jul-07-2012
reply posted Jul-07-2012 “Thank you for your recent order with us. I do apologize that the prongs on the hoe are bending when they encounter rocks in the soil. There are a few options that we can certainly offer to you. We can either have a new hoe shipped out to you at no charge or we can offer you a discount on the hoe that you have received. Please call customer service toll free at 877-734-2458, as we are looking forward to assisting you further with this.”
posted Jun-14-2012
reply posted Jun-14-2012 “Thank you for your recent order with us. I do apologize about the confusion with the shipping on the order. I am not sure why you were charged shipping, but I have refunded the shipping charges on your order for you. We would like to thank you for bringing this to our attention. If you could please contact customer service toll free at 877-734-2458, we are looking forward to speaking to you.”
posted Apr-19-2012
reply posted Apr-19-2012 “Thank you for your recent order with us. I do apologize about the Bionic Elite Women's Gardening Gloves being discontinued. We were expecting a new shipment but then we were advised that they have been discontinued. We would like to speak to you regarding your order. If you could please call customer service toll free at 877-734-2458, we are looking forward to speaking to you.”
posted Feb-22-2012
reply posted Feb-22-2012 “Thank you for your recent order with us. I wanted to apologize about the Caterpillar Sweatshirt being discontinued. We do contact all of our customer's by phone and email both. We do try to have items removed from the website quickly when we learn that they are no longer available. We would like to speak to you further regarding your order so if you could please contact customer service toll free at 877-734-2458. We look forward to speaking to you further.”
"They had what I was looking for at a good price, shipped quickly, over all a good experience. However, I felt the shipping charges were a little higher than other sites, which used up any savings on the price."