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"So far, very pleased. Lamp was cheaper than getting it directly from Toshiba, and shipping was free. Lamp came quickly, was packaged well, and our tv is up and running again after being without it for only 4 days.....fast forward to Oct... Well, after only 9 months of use, the bulb is dead! It should have lasted alot longer, as we dont watch this tv as much as others in our house. Cheap is not always better! Havent contacted Cust. Service yet. Hopefully I will get some sort of replacement, or credit towards a new one! I did call Customer Service and they told me I had to call Toshiba for replacement, but they told me exactly what to say to Toshiba, etc.. and a new lamp is on it's way! Very Happy!"
"Beware...read their return policy. I wanted to return a defective lamp and had to pay to send it back and a restocking fee. I can see paying to send it back but not a restock fee...how would I know the lamp would be defective. The customer service rep I dealt with also gave me attitude when I complained about it. So I got the impression a lot of people complain about this same money making practice."
"Awesome experience and quick response. I bought a Toshiba lamp on sunday and I am enjoying the TV already. I had doubts as I have never heard about them but I certainly recommend these folks. About the quality..I will write back after 3-4 months."
"I purchased a DLP lamp for a Toshiba TV from Lamps-DLP.com. They were most helpful responding to two separate emails within minutes of me sending them. I placed my order based on those responses, the courtesy found in their replies, not to mention they had the best price as well. The order was placed just a few minutes before their daily shipping cut-off time. Just as they claimed, my order shipped the same day. It took only 3 business days to receive my order, that's counting my late afternoon order as one of those 3 days too. Simply awesome response and shipping time, coupled with the best price available on a new factory Toshiba lamp assembly garners this company kudos galore. Thanks Lamps-DLP.com, my big screen is back in business once again."
"This is my third lamp for my Panasonic projector LCD TV (TYLA1001). My shopping experience is very positive. After a several day research, I opted for Lamps_DLP although their price was not the cheapest. The reason is - a Phillips bulb, rated at 100W and 10000 hours (other have lamp rated for 150W and 6000 hours)...and ONE year warranty (others have 90-180 days only).
I have ordered lamp on Wednesday morning and received the lamp on Thursday afternoon (within 30 hours!!!). Amazing!
Replaced the lamp in a snap and picture on my TV is back to normal. "
"What a great shopping time I had with Lamps-DLP. I ordered my DLP replacement lamp on August 18th, 2010 and had it in my hands on August 20th, 2010 and my big screen was back on-line in a few minutes! Thanks a bunch Lamps-DLP!!!! You have a customer for life. Alexander"
This review was modified by bigalrules on August 31 2010 08:22:37 PM
"We bought a bulb for a lg zenith tv from lamps-dlp.com apx.2 months ago and when we received it and we had a technician installed it.It took them a week to send it to us. Shortly after using the tv we started with blue shadows coming out on the tv. We called the technician again and he came and took the bulb out and the entire bulb is turning blue. He said that the bulb is defective and to contact the company (LAMP-DLP) that we purchased if from. So we try call there customer service and they were very nasty towards us. They wouldn't answer our questions as to why the bulb was turning blue. We spoke to two different customer reps. and one was nastier then the other.They wanted us to paying for the shipping to send it back to them so they can so they can decide if the bulb is bad so they could send us a replacement bulb or the china garbage that they sent to us at the beginning at our expense back to us. What a lousy excuse for a company. What a way for you to throw away $80.00 in this economy."
"I needed a replacement lamp for my Panasonic rear projection LCD HDTV. Part number TY-LA1000.
Although I found lower priced items, after additional research, I discovered that the 'cheaper' lamps are not manufactured by Osram or Philips and/or they do not include the housing. I purchased the Philips lamp with housing. It has a 6 month manufacturer warranty and lamps-dlp.com extends it for an additional 6 months.
Ordered on 1/18 and received on 1/20! Free Shipping. Status emails with tracking numbers. All original boxes. Included replacement instructions and also how to reset the Lamp Timer.
Great customer service/experience."
This review was modified by gmowad on January 26 2011 08:28:38 PM
"Wow is about all I can say. I shopped online for 2 weeks before placing my order with Lamps-DLP. They weren't the lowest price out there but offered an original factory Toshiba lamp with the best warranty. Not to mention, I placed my order on Thursday afternoon and had it Friday morning without paying extra. Next time I won't look anywhere else. "
"So far, very pleased. Lamp was cheaper than getting it directly from Toshiba, and shipping was free. Lamp came quickly, was packaged well, and our tv is up and running again after being without it for only 4 days.....fast forward to Oct... Well, after only 9 months of use, the bulb is dead! It should have lasted alot longer, as we dont watch this tv as much as others in our house. Cheap is not always better! Havent contacted Cust. Service yet. Hopefully I will get some sort of replacement, or credit towards a new one! I did call Customer Service and they told me I had to call Toshiba for replacement, but they told me exactly what to say to Toshiba, etc.. and a new lamp is on it's way! Very Happy!"