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4/5
posted Sep-05-2008![Share kierano review](javascript:share_rating({"review_body":"I ordered an external Seagate drive, which, despite the fact that it arrived within a reasonable amount of time, turned out to be a bad one. Rather than pursue a refund, I decided to replace it with an internal drive and caddy. However, this is when I found out that there is no process in place by which you can simply a) replace one item with a different one or b) get a credit note. However, I went through the due process, awaiting Lambdatek\u0027s test to confirm that the product was, indeed, faulty. Sadly Lambdatek didn\u0027t prove to be particularly \u0027on the ball\u0027 here as I had to chase up the refund. When I got the refund, I noticed that the money I\u0027d paid out for delivery had been deducted from the refund, leaving me around \u00a38 worse off from the experience. However, being a strong believer in the power of human nature, I emailed the vendor back, saying that I was considering purchasing an internal drive and caddy, but was a little disappointed that I had had to bear the cost of delivery for an item that turned out to be faulty, and would they consider waiving the delivery charge for the new items. This they did, and the said items arrived within a reasonable amount of time. I believe that Lambdatek\u0027s customer service is probably above average. Despite the fact that you have to communicate via email, I found the staff to be respectful and reasonable, and this company is definitely on my top 5 list for future purchases.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/404724#comment404724","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"kierano","rating":"4"}, "single");)
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posted Sep-05-2008![Share matty moo review](javascript:share_rating({"review_body":"Good service and very quick delivery, hope to use again","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/404699#comment404699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"matty moo","rating":"5"}, "single");)
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posted Sep-02-2008![Share andy.cs review](javascript:share_rating({"review_body":"Ordered an Asus motherboard and an Antec 650W power supply, both items I\u0027d had difficulty finding elsewhere. Good email contact, although the website is a little wonky to my taste. Items were delivered very quickly, well packaged, and worked on first boot. Would recommend.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/403920#comment403920","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"andy.cs","rating":"5"}, "single");)
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posted Aug-30-2008![Share kalelkar review](javascript:share_rating({"review_body":"Efficient service as usual and prompt delivery.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/403530#comment403530","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"kalelkar","rating":"5"}, "single");)
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![Share Waves review](javascript:share_rating({"review_body":"I have used the LambdaTek website quite a lot recently for the simple reason that they offer a very efficient service at competitive prices. The delivery is fast and reliable and the items I get are the items I order. <br>I don\u0027t often get the chance to write a good review of a company but I\u0027ve no choice with LambdaTek as the service they have provided me to date has been spot on.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/403323#comment403323","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"Waves","rating":"5"}, "single");)
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posted Aug-27-2008![Share GrabNRun review](javascript:share_rating({"review_body":"The store was recommended to me by somebody else.<br><br>It proved fast, cheap and effective. I kept informed of progress all along. Great service and will definitely be visiting them again for more.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/402821#comment402821","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"GrabNRun","rating":"5"}, "single");)
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![Share dabman1967 review](javascript:share_rating({"review_body":"I ordered my Omnimount Tria at 4.30 pm on Monday evening. It arrived at 10am the following day. Excellent service","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/400871#comment400871","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"dabman1967","rating":"5"}, "single");)
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posted Aug-16-2008![Share mattcowie review](javascript:share_rating({"review_body":"Brilliant purchase. Super fast delivery and the best price I could find. They even called to make sure I\u0027d received it after the postman couldn\u0027t access my building.<br>One of the best online shopping experiences I\u0027ve had.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/400558#comment400558","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"mattcowie","rating":"5"}, "single");)
Share review![Share FraDim review](javascript:share_rating({"review_body":"Fuss-free order and speedy delivery of the purchaced goods. Cheep too. Will definitelly buy from Lambda-tek again.","link":"http:\/\/www.resellerratings.com\/store\/LambdaTek\/comment\/399311#comment399311","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LambdaTek.jpg","store_name":"LambdaTek","username":"FraDim","rating":"5"}, "single");)
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"AVOID AT ALL COSTS.
I ordered a monitor, it was scratched so i sent it back. They then lost it and refused me a refund.
After numerous emails they closed my case without a refund.
I eventually tracked the item down myself and proved that the courier had in fact sent the item back. They then refunded.
They try to avoid using their contact details as i assume the have something to hide. So their number is 01865 791055 and their owner is Thomas Felici.
They tried to refund into a LambdaTek account eh price of the monitor without postage. Once i complained they removed the refund.
All these actions are illegal according to our Consumer Rights so fight for a FULL REFUND which is what you are entitled to under the Distance Selling Act."