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Stores > LabelLab.com

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Store InformationStore Info
Full Rating Profile
  • LabelLab.com LabelLab.com Elite Status
    • Address: 300 Cadman Plaza West, Suite 1303, Brooklyn, NY
    • Contact: customerservice@smartsign.com
    • Phone: (800) 952-1457
    • Customer Support: (800) 952-1457
    • Business Hours: 8:00 AM EST - 7:00 PM EST (Mon. -Thur.) / 8:00 AM EST - 6:00 PM EST (Friday)
    • Fax: (718) 504-4448

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

What is this?

172 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-02

Never received!

"Still have not received the product!"


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Verified Customer
Rating 4/10
2/5
2016-02-02

Poor communication and long delivery time

"I placed an order and the website would not allow me to upload my label so I sent it to the email address specified on the order form. After a week, I still had not heard anything back, so I called and they had not gotten my label design and were simply sitting on the order ...nobody reached out to me to ask about the label design that was missing before the proof could be generated. Eventually we got it all sorted, and the labels are supposedly done...but it's now taking more than a week to get the labels and they are still in transit somewhere. I sincerely hope they are absolutely perfect in every way or I will be finding a new label company for my next order..."


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Verified Customer
Rating 10/10
5/5
2016-01-28

Excelent Product!

"We received the product that we've expected to received. High Quality and reliable. Excellent customer care and service. Great Professional work . Thanks LabelLab"


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Verified Customer
Rating 10/10
5/5
2016-01-26

Stuck on you

"We have tried many different label makers who advertise "water proof" labels. Finally we have found one that is what they say it is. I had a difficult time trying to create the label i wanted on your web site, probably my fault. A very polite knowable young man said,"Sir just give me your e-mail address I'll make it for you and send you a proof copy for you to approve.
Presto, problem solved.We received 5000 labels exactly when they said we would and they are perfect. Thank you Labell lab!
"


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Verified Customer
Rating 10/10
5/5
2016-01-26

Label the label

"Perfect customer service for some custom labels. Shipped on time and worked great. "


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Verified Customer
Rating 4/10
2/5
2016-01-06

"I paid extra to have an order created and expedited to me. After the order was produced, shipping sent it ground freight verse next day air which took an additional 5 days to receive. They attempted to correct the problem but resulted in additional costs and creating a new order and next day airing to me."


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Verified Customer
Rating 10/10
5/5
2016-01-05

"I was so glad to get them today "


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Verified Customer
Rating 10/10
5/5
2016-01-05

"labels were on time and good quality"


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Verified Customer
Rating 4/10
2/5
2015-12-30

"I was disappointed that no one contacted me regarding our balance. I had to look up the status of our order to find out that we needed to pay up front for our project to print. We lost time due to this.

More status communication from the company would be nice. I shouldn't have to figure out why our order is taking so long.

If payment is due upfront your website should have a popup window for payment options.
"


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Verified Customer
Rating 10/10
5/5
2015-12-29

"extremely fast service an A+++++Will definitely use again"


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Verified Customer
Rating 10/10
5/5
2015-12-28

"This is our second order with you guys and this experience was just as good as the first one! Very timely and always accurate."


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Verified Customer
Rating 10/10
5/5
2015-12-24

"Always delivers exactly right and on time. We only go to them."


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Verified Customer
Rating 10/10
5/5
2015-12-22

"Prices were great! Helpful staff to make a decision.
"


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Verified Customer
Rating 10/10
5/5
2015-12-16

"The labels came out exactly as wanted"


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Verified Customer
Rating 10/10
5/5
2015-12-14

"Thank you very much the Labels came out just as I wanted."


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LabelLab.com is a merchant member
LabelLab.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.