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  • LDProducts LDProducts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.56/10 5.56/10
    Customer service: Rating 5.36/10 5.36/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

5,384 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-19

Mostly There

"My experience with your service has always been exceptional until this last time. I ordered the wrong refills for my Brother printer and when I called I normally talk to someone that will send me a return label. This time I did not get that. I had to pay $13.00 return postage and I still ordered the other refills from you. Not only have I been charged for the ones that didn't fit, I had to pay return postage and then ordered the the correct ones. I certainly don't feel as if I got excellent service this time."


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Verified Customer
Rating 10/10
5/5
2016-07-18

Ink for dinks.

"Very good product, quick delivery and great customer service."


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Verified Customer
Rating 2/10
1/5
2016-07-18

"I ordered 3 remanufactured HP 61 cartridges on order# 726664962. I received 3 61 XL cartridges(they don't work). Also on the previous order of the same ,only 2 cartridges worked. LD has let me down. Need order filled correctly. ASAP
Thanks, Jim Helfrich
513-617-8500
"


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Verified Customer
Rating 10/10
5/5
2016-07-17

easy quily & savely

"



I thank as I tried in the communication I had in the chat , have very good technicians. But I need to cancel my order and refund money to Paypal , use this route because I can not find another .Thanks ( sorry my english is littler)
"


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Verified Customer
Rating 10/10
5/5
2016-07-17

Best Toner I Have Used So Far!

" Ordering is easy, shipping is super-fast, and the toner is the best quality and has lasted the longest of any I've tried so far! "


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Verified Customer
Rating 8/10
4/5
2016-07-13

Not a Happy Camper!!

"I received an order of 6 cartridges and half were not LD brand but a G & G brand which I had never gotten before and did not order. I ordered the LD which I have used for years and trust.. These boxes said NEW CHIP in a bright Circle on the front and below that is a yellow tag with red letters that says That this version will not work with two models of HP printers and mine is listed as one of them. A friend said she bought ink from another company and got the sticker on hers for her model and it did work but only for about 20 sheets then quit and would not work no matter what she did. I just don't have time for problems..."

This review was modified by fsells on July 13 2016 09:23:45 PM

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Verified Customer
Rating 10/10
5/5
2016-07-13

MY LINK TO INK!!

"LDProducts is the link I always click for my ink & other supplies. Why? Easy ordering, excellent products, easy returns, great prices, fast shipping, and awesome customer support! I highly recommend to all my friends."


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Verified Customer
Rating 10/10
5/5
2016-07-12

the price is right

"At about half the cost I usually spend for ink, I figured I couldn't go wrong. Prompt delivery, minimal but adequate packaging (a plus in my book) and good product. What not to like? Thanks LDProducts!"


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Verified Customer
Rating 10/10
5/5
2016-07-11

Easy Ink

"The process for ordering was easy and the product I wanted was available. The shipping was rather quick. "


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Verified Customer
Rating 2/10
1/5
2016-07-11

Leaking

"I had 3 ink cartridges in one week leak all over my hands, desk, clothes and carpet.
Not Happy!
"

Rep reply posted Jul-12-2016

A rep from LDProducts, ldproducts-1, has responded

“Thank you for taking the time to leave us feedback. Here at ldproducts.com, we strive to use all feedback—both positive and negative— to improve the level of quality and service provided to all customers. The input on your personal experience is therefore certainly appreciated. We are truly sorry to hear there were issues with the product you have received from us. Please keep in mind that we are here to take care of you. You are covered under a two year warranty and we do have many options available to you under our 100% satisfaction guarantee. At your earliest convenience please give our award winning customer service team a contact. We can be reached at (888) 321-2552 via email/live-chat under our “CONTACT US” on the website. We will be more than happy to further assist you. We look forward to a call or reply!”


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Verified Customer
Rating 10/10
5/5
2016-07-10

"Haven't used the item yet but the delivery and packaging seemed fine.
"


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Verified Customer
Rating 10/10
5/5
2016-07-09

Outstanding!

"Outstanding seller! Excellent product, excellent price, and delivered promt and on time. Highly recommend to do business with this seller. "


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Verified Customer
Rating 10/10
5/5
2016-07-09

Very satisfied

"I received my order when I was supposed to, can't ask for more than that. "


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Verified Customer
Rating 10/10
5/5
2016-07-09

Excellent overall

"Fast delivery great product. Will definitely use and recommend in the future. "


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Verified Customer
Rating 10/10
5/5
2016-07-08

My NEW Favorite Pen

"Fantastic pen: 4 colors of ink and a pencil, all in one. This Dr. Grip 4+1 by Pilot is wonderful!"


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