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  • LA Police Gear LA Police Gear Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 29120 Commerce Center Dr. Ste 1 Valencia, CA 91355
    • Contact: cs@LAPoliceGear.com
    • Phone: 866-793-1911
    • Customer Support: 866-793-1911
    • Business Hours: 8:00 am - 4:30 pm Monday to Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

4,411 Customer Reviews

Rating 10/10

Best Bang 4 the BUCK!

"LAPG operator 8 pocket pants light ripstop, pretty wind resistant $21.99 can't be beat & quick drying. I wore them in July for four days straight sweating like a pig and they stayed dry. The police duty stocks are the best I've ever worn. Compressive & wicking keep my calves from fatiguinglesh. What more do you want. You can Payou more but yup won't better."

Rating 10/10

Good equipment at a fair price.

"I work in Law Enforcement. I order a great deal of my uniforms and equipment through them. Their in-house brand of tactical gear is on par with 5.11, Tru-Spec and Blackhawk for about half the cost. On my last order I had to return a defective item I had ordered and their customer service is excellent."

Rating 10/10

Best customer service EVER!!!

"I have ordered from them many times and always find their pricing to be close to or the best compared to other sites, but it is their customer service that IMHO is second to none.

I am honestly surprised by the negative reviews here where people mentioned problems with CS. Anytime I have had to contact their customer service department they have been prompt, polite, and always addressed/took care of my question or issue appropriately.

I hope that continues to be the case, and if and or when I have something more to add I will update here.

Rating 2/10

Selling knock offs

"I ordered a pair of Oakley SI-8 boots from LaPolice gear. They were delivered today, Obviously a knock off. The seams were separated/ unsewn. Not even close to the quality of the Oakley SI-6 I have been wearing for years. They are refusing to issue a refund. Uggggg.
I wish I could upload pics.
Avoid avoid avoid

Rating 10/10

Exceptional Store and Warehouse

"The Monadnock Baton Holder that I purchased did not fit my baton. I took the day off and traveled to the store in Valencia and found it to be well stocked and the store representative’s very friendly as well as knowledgeable with the products that they sell. Since I bought the baton holder online, they sent me to the warehouse where I was greeted by a friendly employee who went out of her way to assist me and ensure I received the correct product that I ordered. I will definitely continue to buy my leather gear and uniform needs at LAPG. I strongly recommend this company to everyone that needs law enforcement equipment."

Rating 10/10

Good value

"Extremely bright flashlight! A little larger than I anticipated but a great buy for the money!

Rating 10/10

Get ahead guys for sure.

"Well made clothing for sure Have that look everyone wants. "

Rating 10/10

10-8 EDC gear

"Great prices and useful gear are what you can expect from L.A. Police Gear. They are one of my go-to suppliers for my tactical requirements."

Rating 10/10

"shipped quickly, fit is good "

Rating 10/10


" Satisfied with products received "

Rating 10/10


"I had a great experience with ordering from your site. It was smoother than nut butter. - thanks!!"

Rating 10/10

"Good selection of gear, very fast shipping, keeps me returning for more."

Rating 10/10

"Ordered a 3XL ,fit like a 1XL"

Rating 2/10


"I have made many purchases from LA Police Gear in the past and have never had a problem with them. On 14 December 2015 I made an order and was told it would be shipped standard shipping which was 3-10 business days with one item back ordered. Now I understand the holidays could have slowed down shipping.

On 24 December 2015 I was notified the back ordered item was being shipped when the other three items which were in stock still had not shipped. I emailed them through their customer service system and never heard back. So on Jan 7th 2016 I call and they advised my order was lost and possibly shipped to someone else. Now they over night one of the left over of the tree items. Now I had to call back today on Jan 21st and they were only able to ship one item to me with one being back ordered still, when I was told it would take two weeks to get the items. Their best answer was to issue a refund or over night ship the items I needed.

I don't understand how you consider good customer service offering a refund or offering overnight shipping and not getting me my items in a timely fashion when the order was placed over a month ago.


This review was modified by mdr121982 on January 21 2016 09:58:03 PM
Rep reply posted Jan-22-2016

A rep from LA Police Gear, LAPoliceGear, has responded

“We are deeply sorry for the issues regarding this order. The first shipment was indeed mis-delivered, and we have overnighted all of the replacement items we have in stock at this time, and will be overnighting the last backordered item as soon as we get it into our warehouse. We would be happy to rectify this further for you, and a member of our management team has also reached out to you directly via email.”

Rating 4/10

"I have not ordered from LA Police Gear for a couple years because of slow shipping and poor communication (no response) from customer service. I decided to give them another try. It was not any better this time. Processing and shipping of my order was the slowest of ANY internet order I have placed in recent memory. Ordered on a Friday, wasn't processed until following Tuesday and shipping took another 8 days of which part of my order still shows as not shipped. I sent an inquiry to customer service 5 days ago about the item that hasn't shipped which was "In stock" at the time of my order. Still no response from customer service. My other items were supposed to arrive today and in the 11th hour UPS updates to say the package was transferred to my local post office at the sender's request, adding another day. I'll never shop here again."

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LA Police Gear is a merchant member
LA Police Gear participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,606 merchant members.