We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"Koolprint lied to me about the deilivery time, They gave false FEdex tracking numbers, the exceeded their delivery time in their own terms. They hide behind their terms so they do not have to be accountable for their actions. Jason, Jack, Nicky & Ron Anderson are all people who I have spoken to and each one hides behind call backs that dont happen, promises that don't materialize. If you are thinking of purchasing from this company run don't walk in the opposite direction."
"Unbelievable. Painful really. I did have a deadline and their terrible service put me past meeting it so I asked for a refund. I have put in over 50 calls and emails the last few weeks to get my money back. They have literally simply stopped picking up the phone or answering my emails. IF I can get them on their online chat, their standard response is "we are very sorry for your inconvenience." I don't know if the service is outsourced or based outside of the U.S. I typically don't have a huge problem with outsourced work, but most of the staff speaks minimal English, has no authority nor decision making skills and basically promises everything and provides nothing. I have reported my case to the Better Business Bureau yesterday. I hope something comes from this but my employer said he will have our lawyer go after them if I don't get a response soon. This company should be shut down...immediately. They are thieves. No business should be able to operate like this."
"If you google Koolprint (and i wish i had before i ordered), you will see the many identical complaints about non-delivery of goods and lies, lies, lies. This company deserves to be totally shut down. DISPUTE THE CHARGE WITH YOUR CREDIT CARD COMPANY. "
"ALL - CALL YOUR CREDIT CARD COMPANIES ...sorry for the caps, but I am really screaming! These are crooks, full of lies and I have just got them cornerd as lies on paper to what the sent to my credit card company.
IF WE ALL call our credit card companies and request stop payment and an investigation, they will see all the things they do wrong. KOOLPRINT is fraud and they need to see it that way.
If the credit card companies stop the payment to them, it will kripple them.. And with ALL of us having the complaints and everyone from www.koolprintscomplaints.co.uk WE HAVE THE VOLUME to move their business to closure.
Ok, hopefully this makes you call, even if your order was ages ago, your credit card company can still log the complaint against them for not delivering what was promised and paid for.
Virutally yours in the fight! Let's close koolprint down "
"This might be one of the worst companies I have ever dealt with. I, like all , were lied to about the shipping times, price and overall. I sensed this company was a scam about 2 weeks in and contaced my CC company to revers the charges. I made several attempts to cancel the order via email, phone and live chat. They actually refused to cancel my order!
I contacted Google and asked them why they support such a company and have met many people online that have been victims of this scam. There are such better companies out there that I used and get my jobs done in 3 days, high quality and half the price as that scam company kool print.
To be honest, Kinkos is a better option then this place. They are nowhere near a printing place or a company in general. SCAM!
"HORRRIIIBBBLLEEEEEEE! IF YOU VALUE YOUR TIME AND MONEY, PLEASE DON'T BOTHER. They are all Liars, especially Bryan, the so called manager. Here are the numbers I have spoken to these jerks on, but I am still attempting to get my $8000 back through credit card company. By the way, went to their office in Houston, blacked out windows and noone there 2 business days in a row. When I called to speak to them, I asked if they were in the office, Bryan said yes, and I said "great, I'll be right in, I'm 5 minutes away." 5 minutes later, noone was there, SURPRISE SURPRISE! All of the defective boxes I received said Kingdom of Bahrain on them. Did a little research and turns out that that country is entirely surrounded by water and is well known for shipping their products out by submarine to neighboring countries and then to the states to avoid many exporting laws. Child labor laws????? No wonder the product is defective and late. Bryan- 832-615-9103 Nick/Jose 713-589-3333 shipping dept."
"Mine was a small, but important, order. No tracking info was ever listed on the website. I sent emails to too many variants: support@, service@, stacey@, shipping@ Their live 24/7 sales chat is very misleading, and every pseudo-person that initiated chat with me: Jane, Peter, Pam, Stacey, etc, always put me off, e.g. Please email one more time to stacey@koolprint.com. When pressed for how long a response would take, they responded, "shortly". This morning, I found the websites koolprintproblems.com and koolprintcomplaints.com and came to realize the scope of their fraud. Extremely frustrating to behold some people will do anything for a buck. Where is our recourse?"
"DO NOT DO BUSINESS WITH KOOLPRINT. Koolprint took our money in June 2007 for an order of books to be delivered in July. For a month now, we have not been able to get the status of the order and we have no books. We have file a complaint with AMEX to get our money back."
"THIS COMAPNY HAS TAKEN £280 GBP FROM ME AND NO GOODS NO REFUND CHECK THE NET AND DISCOVER THERE ARE MANY MANY PEOPLE AND BUSINESS WHO HAVE BEEN DEFRAUDED BY THIS KOOLPRINT A FIRM WHICH ORIGINATES FROM PAKISTAN. WHAT IS THE DEFRAUDED MONEY BEING USED FOR ONE WONDERS ? TYPE koolprint problems into your browser and see for yourself"
This review was modified by KFBPHOTO on January 20 2008 03:41:17 PM
"My problems started with Kool Print shortly after I ordered from them in March of 2007.
There finally was a point where after reading complaint after complaint that I realized something needed to be done to help everyone who has been victimized by this company so my website www.koolprintproblems.com was created.
Recently we also put up a Blog site www.koolprintblog.com we have linked this site as well as others under the Blogroll feature. Post your comments on this site as well as others sites for maximum readership.
Please take a little time to see how I am approaching this matter. "
This review was modified by NC8 on August 05 2007 08:50:14 AM
36,437 stores
1,205,340 reviews
6435 shoppers online now
Rating
Full Rating Profile
Visa / Mastercard
Discover
Check
Wire Transfer
Priority Next Day
Standard Next Day
posted Nov-08-2007 
posted Sep-20-2007 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Unbelievable. Painful really. I did have a deadline and their terrible service put me past meeting it so I asked for a refund. I have put in over 50 calls and emails the last few weeks to get my money back. They have literally simply stopped picking up the phone or answering my emails. IF I can get them on their online chat, their standard response is \u0022we are very sorry for your inconvenience.\u0022 I don\u0027t know if the service is outsourced or based outside of the U.S. I typically don\u0027t have a huge problem with outsourced work, but most of the staff speaks minimal English, has no authority nor decision making skills and basically promises everything and provides nothing. I have reported my case to the Better Business Bureau yesterday. I hope something comes from this but my employer said he will have our lawyer go after them if I don\u0027t get a response soon. This company should be shut down...immediately. They are thieves. No business should be able to operate like this.","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/344047#comment344047","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"KHK","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If you google Koolprint (and i wish i had before i ordered), you will see the many identical complaints about non-delivery of goods and lies, lies, lies. This company deserves to be totally shut down. DISPUTE THE CHARGE WITH YOUR CREDIT CARD COMPANY. ","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/338699#comment338699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"dhogle","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"ALL - CALL YOUR CREDIT CARD COMPANIES ...sorry for the caps, but I am really screaming! These are crooks, full of lies and I have just got them cornerd as lies on paper to what the sent to my credit card company. <br><br>IF WE ALL call our credit card companies and request stop payment and an investigation, they will see all the things they do wrong. KOOLPRINT is fraud and they need to see it that way.<br><br>If the credit card companies stop the payment to them, it will kripple them.. And with ALL of us having the complaints and everyone from www.koolprintscomplaints.co.uk WE HAVE THE VOLUME to move their business to closure.<br><br>Ok, hopefully this makes you call, even if your order was ages ago, your credit card company can still log the complaint against them for not delivering what was promised and paid for.<br><br>Virutally yours in the fight!<br>Let\u0027s close koolprint down<br>","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/335631#comment335631","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"CloseKoolprint","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This might be one of the worst companies I have ever dealt with. I, like all , were lied to about the shipping times, price and overall. I sensed this company was a scam about 2 weeks in and contaced my CC company to revers the charges. I made several attempts to cancel the order via email, phone and live chat. They actually refused to cancel my order! <br><br>I contacted Google and asked them why they support such a company and have met many people online that have been victims of this scam. <br> There are such better companies out there that I used and get my jobs done in 3 days, high quality and half the price as that scam company kool print. <br><br>To be honest, Kinkos is a better option then this place. They are nowhere near a printing place or a company in general. SCAM!<br><br>Stay away... stay far away!","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/333006#comment333006","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"eze","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"HORRRIIIBBBLLEEEEEEE! IF YOU VALUE YOUR TIME AND MONEY, PLEASE DON\u0027T BOTHER. They are all Liars, especially Bryan, the so called manager. Here are the numbers I have spoken to these jerks on, but I am still attempting to get my $8000 back through credit card company. <br>By the way, went to their office in Houston, blacked out windows and noone there 2 business days in a row. When I called to speak to them, I asked if they were in the office, Bryan said yes, and I said \u0022great, I\u0027ll be right in, I\u0027m 5 minutes away.\u0022 5 minutes later, noone was there, SURPRISE SURPRISE! All of the defective boxes I received said Kingdom of Bahrain on them. Did a little research and turns out that that country is entirely surrounded by water and is well known for shipping their products out by submarine to neighboring countries and then to the states to avoid many exporting laws. Child labor laws????? No wonder the product is defective and late.<br>Bryan- 832-615-9103<br>Nick\/Jose 713-589-3333 shipping dept.","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/330610#comment330610","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"koolprint","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Mine was a small, but important, order. No tracking info was ever listed on the website. I sent emails to too many variants: support@, service@, stacey@, shipping@ Their live 24\/7 sales chat is very misleading, and every pseudo-person that initiated chat with me: Jane, Peter, Pam, Stacey, etc, always put me off, e.g. Please email one more time to stacey@koolprint.com. When pressed for how long a response would take, they responded, \u0022shortly\u0022. This morning, I found the websites koolprintproblems.com and koolprintcomplaints.com and came to realize the scope of their fraud. Extremely frustrating to behold some people will do anything for a buck. Where is our recourse?","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/328058#comment328058","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"urbanmari","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"DO NOT DO BUSINESS WITH KOOLPRINT. Koolprint took our money in June 2007 for an order of books to be delivered in July. For a month now, we have not been able to get the status of the order and we have no books. We have file a complaint with AMEX to get our money back.","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/327934#comment327934","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"SDCompany","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"THIS COMAPNY HAS TAKEN \u00a3280 GBP FROM ME AND NO GOODS NO REFUND CHECK THE NET AND DISCOVER THERE ARE MANY MANY PEOPLE AND BUSINESS WHO HAVE BEEN DEFRAUDED BY THIS KOOLPRINT A FIRM WHICH ORIGINATES FROM PAKISTAN.<br>WHAT IS THE DEFRAUDED MONEY BEING USED FOR ONE WONDERS ? TYPE koolprint problems into your browser and see for yourself","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/327247#comment327247","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"KFBPHOTO","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My problems started with Kool Print shortly after I ordered from them in March of 2007.<br><br>There finally was a point where after reading complaint after complaint that I realized something needed to be done to help everyone who has been victimized by this company so my website www.koolprintproblems.com was created.<br><br>Recently we also put up a Blog site www.koolprintblog.com we have linked this site as well as others under the Blogroll feature. Post your comments on this site as well as others sites for maximum readership.<br><br>Please take a little time to see how I am approaching this matter. ","link":"http:\/\/www.resellerratings.com\/store\/Koolprint\/comment\/326803#comment326803","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koolprint.jpg","store_name":"Koolprint","username":"NC8","rating":"1"}, "single");){kind=link}
"Koolprint lied to me about the deilivery time, They gave false FEdex tracking numbers, the exceeded their delivery time in their own terms. They hide behind their terms so they do not have to be accountable for their actions. Jason, Jack, Nicky & Ron Anderson are all people who I have spoken to and each one hides behind call backs that dont happen, promises that don't materialize. If you are thinking of purchasing from this company run don't walk in the opposite direction."