We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
komusa.com/

Computer Hardware & Software

Rating 0/10 2 reviews
(318 lifetime reviews)

0.01/100 (6-month rating)
Facebook share
Komusa Technology is not a merchant member
Komusa Technology does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (318)

sort by date, rating, likes

Rating 4/10 2/5
modified review posted Apr-15-2004

"To be fair, I will leave this as a neutral feedback. We ordered 3 256mb Micron SDRam modules and were shipped 3 'off-the-wall' no name modules that are definately not Micro nor any Major oem. We've been in business for over 10-years and I can tell you that our transaction REAKS of product swapping.

The company did offer to refund the difference between generice and major pricing or offered to refund product price if we returned them. However, returning them would mean a loss of the shipping charges to us and again back to them. We elected to choose the refund of the difference and will have to live with the purchase.

We will not deal with this company again."

Rating 10/10 5/5
modified review posted Mar-08-2004

"I chose Komusa because of their great feedback, and now all I can say is that the feedback is correct. I got fast RAM at a great price with no hassles and quick delivery. What more can anyone say?"

Rating 10/10 5/5
modified review posted Apr-13-2004

"THEY HANDLED MY SCREWUP BEYOND THE CALL OF DUTY!!!

I have placed two orders for memory with Komusa, and I am VERY happy with their service. Their memory prices are also very reasonable.

Their website gives excellent detail on their memory compatibility, and it has been accurate both times for me. This extra info has saved me a lot of time and effort.

Furthermore, on my second order, I made a mistake regarding the type of memory I needed. I placed the order in the evening and later realized that I had ordered the wrong type of memory. I called them shortly after they opened the next morning to see if the order could be corrected. They had already sent it out to be shipped (very fast service)! Anyway, they said I can simply refuse the shipment when it arrives and they'll issue me a full refund (even on shipping).

I ended up just keeping the memory to use in a different computer, but Komusa really went the distance with their offer to give me a full refund even though it was my mistake."

modified review This review was modified by WhitePhantom on April 23 2004 04:21:24 PM
Rating 10/10 5/5
modified review posted Dec-01-2003

"I ordered a Radeon 9600 Pro 256MB video card. Komusa had the best price, easy to navigate web site, and very good customer service. I received a confirmation order within the hour of placing my order. I had a question about shipping that was answered almost immediately after I e-mailed them. My order was received promptly. I will shop with Komusa again for my computer parts."

Rating 10/10 5/5
modified review posted Jul-01-2004

"Great customer service, great prices on their house RAM which I install in all my systems, and speedy delivery. Everything you'd want from an online merchant!"

Rating 4/10 2/5
modified review posted May-07-2003

"I ordered a 512Mb PC3200 Samsung DIMM in mid-March. It worked fine, however after reading about this company on Anandtech I came to discover that I was sold an overclocked PC2700 module. Their website at the time did not inform me of this. The site has since been updated. They said their website has always said it was overclocked, but it didn't say that when I ordered in March. I do know how to read and I would not have ordered this if the website had said it was really PC2700. I was informed that I couldn't return it past 15 days and if I wanted an actual PC3200 DIMM it would cost $15 more. So that means that I would have to pay an extra $15 to get something that they should have given me in the first place. "

Rating 10/10 5/5
modified review posted Dec-15-2003

"I thank God that I was able to find out more about this website via ResellerRatings.com. I was teeter-tootering between this website and buyAIB.com and wasn't really sure who to go with b/c it was only a $10 difference. But through ResellerRatings.com I was able to find out that buyAIB.com wasn't the best company to go with and from there the choice was simple. Komusa not only had the cheapest brand-name RAM I could find, but they were also throwing in a free Premium Platinum Silver Heat Spreader with purchase as well as free shipping. The order was placed on a Wednesday morning and was received promptly on a Saturday afternoon via USPS. Not bad for free shipping. I can't complain. I thought at first that it was going to be Free 2-Day FedEX but obviously shipping like that for free would be dreaming. So 3-Day ground via USPS wasn't that bad. One thing that's nice about USPS is that they do deliver on Saturdays whereas the other companies make the delivery rollover until the next business day. Overall, very satisfied and will most likely purchase from them again is this install ends up going smoothly."

Rating 2/10 1/5
modified review posted Oct-20-2003

"Seller promised me that their memory would be compatible with our server. This was at the time of order and I spoke with Randy I TOLD HIM I MUST HAVE MICRON. When the memory was received, it was NOT as advertise, it appeared to be used, and was not as I had requested nor compatible with our server, and they took a large restocking fee for their mistake. I would not reccomend saving a few bucks for dealing with a seller who rips you off."

modified review This review was modified by Dkevdog on October 20 2003 10:18:12 AM
modified review posted Oct-20-2003

Komusa, Komusa Technology rep has responded

“They were a pair of Infineon memory and not any junk brand memory. The spec and everything is the same as what the buyer asked for. Buyer did not ask for compatible issue before the purchase. However we do apologize if there's any inconvenience.”

Rating 10/10 5/5
modified review posted Dec-18-2003

"I have purchased RAM from KOMUSA 3-4 times in the past. Never have had a problem with them. Recent purchase was dual channel samsungs at 3200, verified RAM was 3200, and not overclocked like others have said. Quick Shipping A+"

Rating 8/10 4/5
modified review posted Mar-10-2004

"Ordered "Standard Grade DDR500 Dual memory kit", but memory kit refuse to run at FSB over 333MHz. RMAed memory back and Komusa upgraded it to A-data Vitesta DDR500 for free. Now memory work stable at advertised frequency 500MHz. Thank you Komusa team!"

modified review This review was modified by AA666 on March 12 2004 06:48:22 AM
 
See all Merchant Members »
wall street journal logo