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"Ordered an amp install kit and a couple extra fuses since they sell them at a good price. The prices are cheap, and the products are excellent. The shipping price was good and I received everything within 3 days. They even threw in a couple things like a fuse box, stickers, etc. I'm very pleased with the quality of the products, the price, and the speed of shipping."
"ordered the 0 gauge kollosus fleks amp installation kit with a 200 amp fuse to replace my old 4 gauge wire. placed the order sunday night, it was shipped monday morning, got it wednesday afternoon, only used the standard shipping (USPS). no problems with customer service and quick shipping. the wire is great, made a huge difference with my system, its louder and cleaner then ever. i'll definitely be purchasing from them again if the need ever arises."
Ordered 4 channel amp kit. They shipped 2 channel Kit. Fine. I ask for the $ difference ($15) to refunded. Bill says OK. 2 months later, still nothing. Tried calling, e-mails, no response. They guys are deadbeats in my opinion. Cool business concept, but crappy people running it."
"I have been a customer of their's for a while and had very little problems until my last order. I made an error and ordered the wrong item. I called their customer service got the Return Authorization number and followed their instructions. I was told that they would send me the items I wanted. They got the items I sent and as of Jan 2, 2011 I have not received the replacements.
NO ONE ANWSER's THE PHONE or any of the emails sent.
I am now out $50.00
Before you buy anything from them thing twice before doing so.
You to may get RIPPED OFF"
This review was modified by Olivier01 on January 02 2011 09:27:13 AM
"Awesome products at a great price. Ordered about $100 worth of 10 gauge silver plated Kasa speaker cable and banana terminators. Product performs just as well as a $700 pair of MIT Terminator cables I have. Shipping was acceptable, and the product was expertly packed. I did not have any issues so did not deal with anyone in customer service. I noticed several complaints about their service being slow to respond...honestly, I can't believe people haven't figured out yet that if you want quality service, go pay for it at your local big box store rather than on the internet."
"I placed 2 orders, the first order the packager did not know how to read apparently. I specifically noted to ship 3 100 amp fuses, and they shipped 3 30amp and 3 120 amp fuses.
Now this last order I ordered 2 battery terminals and another fuse holder. Well they did not ship my fuse holder or the fuses for it AT ALL! They are trying to blame it on UPS and the box was SEALED when I got it with their tape. I will NEVER order from such garbage again. BEWARE! "
"Great experience, I e-mailed them with questions many times and always got fast response, my stuff was shipped to Canada and it was fast shipping and no problems whatsoever. Knu got really great rating on any car audio forum, ppl know they're cheap and good quality. Don't be scared to order, every company has negative reviews, but sometimes stuff happens, it's how the company deals with the problem. A++++++++ in my book"
"Knukonceptz is the best. fast shipping. great customer care. i have purchased several hundred dollars worth of wiring products from them and i couldnt ask for any better service or products. Thank You Knukonceptz!!"
"One of the worst transaction I made over the net. I purchased KnuKonceptz Kolossus Fleks 4 Gauge Amp Installation Kit on March 16, 2010. I paid with PAYPAL and PAYPAL sent me a confirmation that the order was processed and the money was deducted from my account. I paid shipping $9.99 which was suppose to be 2-3 days once the order was "processed." One week later after sending 3 emails I recieved a UPS confirmation that my order will arrive on March 25, 2010. That is a total of 9 days from the date of purchase. I am still wondering why I paid the extra $9.99 for 2-3 days shipping. I would STAY AWAY and on top of that I haven't even seen the product yet."
"Worst customer service I have ever dealt with online. I paid with paypal and they didn't even acknowledge my order until after about a week of badgering them. My order didn't even show up on their site!
They said they hadn't 'received' the order but of course they did receive my money. They FINALLY responded and sent my order out (received on 01/14/2010); but they sent me the wrong size cable.
I have emailed them twice and called numerous times to try and get the right size cable but they have been unresponsive. They don't even have a voice mail, so its impossible to let them know you've called!
Now I'm stuck with parts that I can't use until I order from a business that actually cares about its customers. Stay far, far away from KnuKonceptz."
"Bill has to be the most unhelpful, customer-NO-service oriented individual I have ever had the unfortunate opportunity of dealing with. I spent a few hundred $$$ and planned on spending many more, but since he is not interested in helping customers, answering the phone OR email, or providing ANY after the sale support....I will take my business elsewhere! I warned you....STAY AWAY OR GET BURNED. Please learn from my mistake."
"This is quite possibly the best place to get automotive power wire and home theater products ever! They have excellent quality products and awesome customer support. Shipping time was fast and products were well packaged with no shipping damage. Knukonceptz is amazing"
"I have bought a few different things from Knukonceptz and everything i have bought was A+ quality. From there 4gauge power wire, fuses, and speaker wire, its incredible that the prices are so low and the quality of everything is of the highest. I definitely recommend this company to any and everyone needing audio cables! And the 2 day shipping for like 6 bucks is just unheard of!"
"Ordered an amp install kit and a couple extra fuses since they sell them at a good price. The prices are cheap, and the products are excellent. The shipping price was good and I received everything within 3 days. They even threw in a couple things like a fuse box, stickers, etc. I'm very pleased with the quality of the products, the price, and the speed of shipping."