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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: customerservice@knobdeco.com
    • Phone: 1-888-566-2748
    • Customer Support: 1-888-566-2748
    • Business Hours: 8am - 4pm US Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

165 Customer Reviews

Rating 2/10
1/5
modified review posted

"I purchased over $500 worth of handles, it was after they were installed I realized how poorly they were manufactured, they were razor sharp when opening a drawer. The product I ordered was by Schwinn-51988 pull handles. They were installed after the 20 day return policy, and when I called customer service they were not interested or cared about the safety of the product. I would never recommend Knob Deco since they do not stand behind the products they sell nor return phone calls. "

modified review Rep reply posted Nov-21-2014

KnobDeco, Knob Deco rep has responded

“Hello
I looked back at my notes and see that you called back in Feb 2014 regarding these pulls . I messaged Schwinn at the time and they offered to take them back if you wanted to return. I had not heard back from you until now, 8 months later. I am not sure what you want us to do at this point since so much time has passed but if you would like to reorder something as a replacement let me know and i will give you a great discount for your trouble.

Knob Deco Customer Service”


Rating 10/10
5/5
modified review posted

"Recieved my item in less than 48hours from ordering, and was personally emailed and thanked. Would buy more from them in a heartbeat when i need something."


Rating 10/10
5/5
modified review posted

"Very happy with the order process. I had my order delivered on time. Thanks"


Rating 10/10
5/5
modified review posted

"Easy to use web site. Friendly and helpful customer service."


Rating 10/10
5/5
modified review posted

"The whole transactions was very good. The items I ordered were as advertised. They were well packaged and came in perfect condition. I was informed of the order being filled and shipped. I enjoyed this transaction and would recommend Knob Deco to my friends. "


Rating 10/10
5/5
modified review posted

"Great product,people,and processes - I highly reccommend"


Rating 10/10
5/5
modified review posted

"KnobDeco was one of the better sites for finding multiple sizes of the same type of cabinet hardware. Customer service was prompt and helpful."


Rating 10/10
5/5
modified review posted

"product was as advertised and was delivered when promised."


Rating 10/10
5/5
modified review posted

"look great. thanks for the knobs"


Rating 10/10
5/5
modified review posted

"Had the product I needed, shipped to Canada no problem."


Rating 10/10
5/5
modified review posted

"positive experience, everything went well."


Rating 10/10
5/5
modified review posted

"KnobDeco provided outstanding service. Their website is user friendly, they offer outstanding discounts on merchandise as well as free shipping, and we had our order at our doorstep in 2 days without a hiccup. This will definitely be our "go-to" site for future cabinet hardware needs."


Rating 10/10
5/5
modified review posted

"On the phone the lady was very pleasant and got the info I needed."


Rating 10/10
5/5
modified review posted

"We had to overcome two obstacles: first, i added something to an order in process, and second, UPS didn't deliver as promised and instead sent the package back to the shipper. But through it all, Gina stayed on top of the situation and kept things moving forward so that all of the stuff - including the add-ons - showed up. I never had to wait long to get an answer to a question - e-mail responses were quick and direct."


nvs397's Avatar
Calgary, Alberta
Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"Really love Knob Deco. Wonderful service and really great selection"


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