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Stores > Knob Deco
  • Knob Deco Knob Deco Elite Status
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      8am - 4pm US Pacific Time
      GENERAL PHONE
      1-888-566-2748
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@knobdeco.com
      SUPPORT PHONE
      1-888-566-2748

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.23/10 8.23/10
    Chance of future purchase: Rating 7.90/10 7.90/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Knob Deco by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-05-16

"disappointed that defective hardware not covered. appreciate 10% discount. should have been offered free next day shipping."


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Verified Customer
Rating 10/10
5/5
2017-05-12

"Was looking for additional parts, but given this was what was available, it works just as good for now."


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Verified Customer
Rating 10/10
5/5
2017-05-04

Great customer service

"After calling, got a discount too!"


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Verified Customer
Rating 6/10
3/5
2017-05-02

web site woes

"navigating your website to order was a frustrating experience. Too many pages to work through place order. Site was sluggish in response time and actually timed me out while placing my order the first time ."


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Verified Customer
Rating 6/10
3/5
2017-04-27

"The payment screen should be more detailed as to the exact information regarding the items being purchased."


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Verified Customer
Rating 4/10
2/5
2017-04-26

"Shipping cost is way to high for 1 small piece such as this. "

Rep reply posted Apr-26-2017

A rep from Knob Deco, KnobDeco, has responded

“I do apologize but we have a standard shipping fee no matter the size of the order. We are sorry you are unhappy. I will see about getting you a partial refund for this order only.”


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Verified Customer
Rating 8/10
4/5
2017-04-25

barn door pull

"found a barn door pull. ordered it. haven't received it yet."


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Verified Customer
Rating 10/10
5/5
2017-04-24

"REPEAT CUSTOMER. GREAT CUSTOMERSERVICE"


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Verified Customer
Rating 8/10
4/5
2017-04-22

Need more phots

"There was only one photo of the hinge I was interested in. Other views would have been extremely helpful."


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Verified Customer
Rating 6/10
3/5
2017-04-20

Tricky Website

"Website is difficult to manipulate, making it hard to find exactly what one is looking for. It's not very user friendly."


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Verified Customer
Rating 10/10
5/5
2017-04-11

A happy customer

"Had to change my order ad customer-service was quite accommodating. (hint: registering makes life easier...) "


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Verified Customer
Rating 10/10
5/5
2017-04-08

Graet

"Best price and selection!"


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Verified Customer
Rating 10/10
5/5
2017-04-07

"Easily searchable to make it faster to find what I was looking for. Prior order shipped very quickly."


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Verified Customer
Rating 10/10
5/5
2017-04-06

"really good"


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Verified Customer
Rating 8/10
4/5
2017-04-03

"website is slow. does not respond properly."


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Knob Deco is a merchant member
Knob Deco participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,407 merchant members.