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Stores > Knob Deco
  • Knob Deco Knob Deco Elite Status
    • Address: n/a
    • Contact: customerservice@knobdeco.com
    • Phone: 1-888-566-2748
    • Customer Support: 1-888-566-2748
    • Business Hours: 8am - 4pm US Pacific Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 7.75/10 7.75/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Knob Deco by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-19

TBD

"Order experience was great. The rest of the experience is To Be Determined when I receive the order"

This review was modified by Jfinn-58097 on March 21 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-14

"Sara was very helpful when I called."

This review was modified by noel-21015 on March 16 2017 05:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-13

GoodKnobs

"Low prices good selection."

This review was modified by snthomson on March 15 2017 08:30:01 AM

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Verified Customer
Rating 8/10
4/5
2017-03-11

"found what i needed quickly
Shipping is high for the items being so small.
"

This review was modified by rick-18600 on March 14 2017 12:30:11 AM

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Verified Customer
Rating 8/10
4/5
2017-03-10

"A closeup image of a cross section of your moulding, or a drawing with the dimensions, would be very helpful in selecting the product on the website."

This review was modified by srmangum on March 14 2017 12:15:14 AM

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Verified Customer
Rating 8/10
4/5
2017-03-07

"Easy website to navigate. None of the coupon codes worked. "

This review was modified by tjanelle9 on March 09 2017 12:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-07

"Great company and excellent customer service"

This review was modified by TGREENWALD on March 09 2017 09:30:02 AM

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Verified Customer
Rating 8/10
4/5
2017-03-06

"Trying to set up account was a pain"

This review was modified by cornermarshall on March 08 2017 09:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-06

perfection

"great product.
fast delivery.
great price.
"

This review was modified by mmeunier-79000 on March 08 2017 07:30:01 AM

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Verified Customer
Rating 8/10
4/5
2017-03-05

Shippimg

"You need to reduce shopping cost."

This review was modified by csukosd on March 07 2017 10:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-02

Great service and product and prompt delivery!

"Very happy with my purchase, the information provided and answers to my questions about the product, and the product itself which was exactly as described, of very good quality, and on-target with my needs. Would highly recommend Knob Deco to others."

This review was modified by mbensman on March 07 2017 12:00:37 AM

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Verified Customer
Rating 8/10
4/5
2017-03-02

Great Service

"Although I had to cancel my item because it was back ordered to a date that wouldn't work for me the experience was great. (although I wish it said back-ordered on the items page and not "in stock") I emailed customer service and received an immediate response that was very helpful and received my refund shortly after. Great service and would order from again. "

This review was modified by bee_shayla on March 07 2017 12:00:16 AM

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Verified Customer
Rating 10/10
5/5
2017-02-27

Knob Deco is For Me!

"Great customer service! Great prices! Great to work with!"

This review was modified by DJNS-64814 on March 01 2017 03:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-25

Nice quality

"Exactly as pictured and described. And price beat all others. Fast shipping."

This review was modified by pamatpk on February 28 2017 12:30:19 AM

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Verified Customer
Rating 4/10
2/5
2017-02-25

No response

"Tried four times to get customer service during business hours. Could not get a call back or answer. "

This review was modified by Dylanchace on February 28 2017 12:30:12 AM
Rep reply posted Feb-25-2017

A rep from Knob Deco, KnobDeco, has responded

“Dylan
I apologize that you could not get through on the phone lines. They have been very busy and when we are on the phone it goes straight to voice mail. I did respond via email on 2/24 - see below:

Hello Dylan
The supplier had your shipping address wrong. I fixed it and your package should deliver soon via ONTRAC
C13536600924193
I apologize for the delay
Gina
Knob Deco



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