We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Knife Merchant Knife Merchant Elite Status
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 8.93/10 8.93/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

1,312 Customer Reviews

Rating 10/10
5/5
modified review posted

"good service and this is a pain in the ass. Another question like this and I will rate it 0 on service."


Rating 10/10
5/5
modified review posted

"Always a great experience."


Rating 10/10
5/5
modified review posted

"Excellent Service & Fast Delivery"


Rating 10/10
5/5
modified review posted

"I am very satisfied. Thanks. "


Rating 10/10
5/5
modified review posted

"Incredibly knowledgeable! There aren't enough superlatives to describe the customer service and support these guys provide. I have been buying from these guys since 1997 & will never buy my knives from anyone else!"


Rating 10/10
5/5
modified review posted

"Knife merchant has very good customer service, easy to work with on the phone."


Rating 10/10
5/5
modified review posted

"Prompt delivery. Packaging exceptional. Thanks"


Rating 10/10
5/5
modified review posted

"Quick prompt service and good products"


Rating 10/10
5/5
modified review posted

"Great products. Delivered in time."


Rating 10/10
5/5
modified review posted

"Timely, great product and great price. Shipping is always on point. Come here for all your chef needs!"


Rating 10/10
5/5
modified review posted

"Competitive price, quick ship. Great experience."


Rating 10/10
5/5
modified review posted

"My boyfriend and I are both chefs , and travel a bit for work , I love my new case , and my boyfriend , who is super picky , loves mine so much , that I'm getting him the black case for his birthday ! He's going to be " stoked " ! "


Rating 10/10
5/5
modified review posted

"I ORDERED THE KNIVES FOR MY HUSBAND, HE ABSOLUTELY LOVES THE KNIVES!!! WIFE GOT BROWNIE POINTS FOR THOSE KNIVES :-)"


Rating 10/10
5/5
modified review posted

"Am off shore fisherman. Knife Merchant has the best selection on knives for this sport."


Rating 10/10
5/5
modified review posted

"Excellent experience. Extremely professional. Promt delivery..I will be a life long customer."


Ratings Calculation Change


Share Knife Merchant's store rating

Knife Merchant is a Merchant Member! Learn more

Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.