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Stores > Knife Merchant

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Knife Merchant Knife Merchant Elite Status
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

1,671 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

Ultimate Edge knife bag, great buy!

"Knife Merchant had the best price and fast shipping that I could track right to my door. Ultimate Edge knife bag arrived in perfect condition. The more I use the bag the better I like it. "


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Verified Customer
Rating 10/10
5/5
2016-04-25

Fast and efficient

"One of the best online stores I have used/bought from. Great job knife Merchant I will continue to use your store to gain all my tools for my culinary course "


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Verified Customer
Rating 10/10
5/5
2016-04-23

"fast shipping, quality product"


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Verified Customer
Rating 10/10
5/5
2016-04-15

Best price

"One of the best over all price for my serving spoons. From product pricing to the free shipping. "


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Verified Customer
Rating 10/10
5/5
2016-04-12

Vitronix 4" paring knives.

"Ordering process was easy. The price was right delivery came as promised. We were very satisfied with the product."


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Verified Customer
Rating 10/10
5/5
2016-04-11

"Very good knives and excellent service"


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Verified Customer
Rating 10/10
5/5
2016-04-09

Very happy. Fast ship

"Came exactly as ordered. Excellent packaging. I'm a happy jerky girl!!"


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Verified Customer
Rating 8/10
4/5
2016-04-05

good

"Product is very good, the knife is very beautiful, I like, but why not have free shipping this option?"


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Verified Customer
Rating 10/10
5/5
2016-04-03

Fantastic Mac

"After I placed the order, I was impressed with the quick response! Then in less than 3 days my order was delivered in an excellent condition!!! I love my Mac set. This actually is my second set! Thank you."


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Verified Customer
Rating 10/10
5/5
2016-04-03

I want to design a kitchen around this board

"This cutting board is perfect. Also nice to look at. Previous reviews are accurate. Chefs voted the teak board best and I have to agree. Will never use a plastic cutting board again."


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Verified Customer
Rating 10/10
5/5
2016-04-02

Great order turnaround and Product

"Received my order and very happy with the quick turnaround and the great product. I would be happy to place another order when the time comes. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-04-02

Great Service

"good price, terrific product and fast shipment. What more could you ask?
"


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Verified Customer
Rating 10/10
5/5
2016-03-30

Knife Acrobatics

"I ordered these knives, as I have arthritis and was finding it difficult to use everyday knives.
They arrived really quickly, which was great and they are fantastic to use.

They have large handles which make it much easier for me to hold,
as I don't have a very good grip any more,and they are so sharp,
using the Bread knife was like slicing through butter, rather than a
very crusty loaf of bread.

I would seriously recommend these knives to everyone,
especially if you have arthritis.
"

This review was modified by jrich44126 on March 30 2016 04:05:44 AM

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Verified Customer
Rating 10/10
5/5
2016-03-29

satisfied

"Good quality+fast service. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-03-19

Excellent Knife Shop with Outstanding Customer Service

"The ordering process was very straight forward and shipping was prompt and on time. The store also have very detailed description for almost all the knives they carry which is very helpful for the customer.

Customer service was very courteous.

So far, I'm very happy with my purchase and the knives have performed excellently.
"


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Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,609 merchant members.