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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Knife Merchant Knife Merchant Elite Status
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 8.93/10 8.93/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

1,279 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good service & quick delivery!"


Rating 10/10
5/5
modified review posted

"Very friendly & helpful. Had one item on back order & took a little while to get it but as soon they got the shipment in it was sent out & delivered extremely fast (& did not charge for second shipping). Overall very happy with service"


Rating 10/10
5/5
modified review posted

"Great experience. Ordered a meat cleaver online and it was delivered at lightening speed. Quality and specs as advertised. Would recommend them to anyone looking for high quality knives. "


Rating 10/10
5/5
modified review posted

"Nice knifes will buy more later"


Rating 10/10
5/5
modified review posted

"took awhile to find what i was looking for, but then it came and I was happy
"


Rating 10/10
5/5
modified review posted

"me in half the time that was told."


Rating 10/10
5/5
modified review posted

"I had my order shipped to my secondary address, so received a call to confirm the order. I appreciate their security measures."


Rating 10/10
5/5
modified review posted

"Great knives and great service"


Rating 10/10
5/5
modified review posted

"Received nice-quality items very quickly; totally satisfied!"


Rating 10/10
5/5
modified review posted

"Great company. Orders are filled quickly and packed very well. Delivery is fast."


Rating 10/10
5/5
modified review posted

"Prompt shipment, great price and great product."


Rating 10/10
5/5
modified review posted

"Nothing particular to say, the knife roll was exactly as advertised."


Rating 10/10
5/5
modified review posted

"Purchased several Chef Knives from KM this past year.. Every purchase is smooth and knives are beautiful..."


Rating 10/10
5/5
modified review posted

"Fast delivery, great service, and great product. Thanks Knife Merchant "


Rating 10/10
5/5
modified review posted

"Everything was great and fast shipped!"


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Knife Merchant is a Merchant Member! Learn more

Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.