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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 8.54/10 8.54/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,152 Customer Reviews

Rating 10/10
5/5
modified review posted

"Knife Merchant had what I needed in stock and got it to me quickly. I will return for future needs."


Rating 10/10
5/5
modified review posted

"Very happy got what I wanted."


Rating 10/10
5/5
modified review posted

"Very satisfied with the customer service. In fact it is a complete rarity,(for myself anyway) to experience this level of service. The product is fairly priced, as with anything these days you get what you pay for. I would definitely recommend this sight to anyone from the homemaker that watches too many cooking shows, and needs that little gadget that so, and so used. To the professional who would actually use these knives on a daily basis."


Rating 10/10
5/5
modified review posted

"Yes it was what I had been looking 4 thank u "


Rating 8/10
4/5
modified review posted

"Really friendly lady who i was emailing about a complicated order, she was quick with replying, however it would of been nice to have some warning about a high priced bill i got from DHL by text which i had to pay for duty and tax. this was a shame as i felt that the staff at Knife Merchant were really nice and then this happened. abit of warning on the website and before you order would of been nice! other then then great service and quick in sending my order. "


Rating 10/10
5/5
modified review posted

"Seller offers good products at good prices. Always well packaged and shipped promptly. My 'go to' vendor for cutlery."


Rating 10/10
5/5
modified review posted

"Knife merchant always ROCKS. Would not buy anywheres else."


Rating 10/10
5/5
modified review posted

"Items were exactly as described and were shipped quickly."


Rating 10/10
5/5
modified review posted

"Prompt attention and a confirmation call as I was shipping to a different address! Excellent!"


Rating 10/10
5/5
modified review posted

"I purchase all of the knives for our butcher shop from Knife Merchant"


Rating 10/10
5/5
modified review posted

"Was very satisfied with my order."


Rating 10/10
5/5
modified review posted

"Good price and perfect size for my old product."


Rating 10/10
5/5
modified review posted

"Great deal and very fast shipping"


Rating 10/10
5/5
modified review posted

"Great knife. Shipped fast. Very satisfied thank you. "


Rating 10/10
5/5
modified review posted

"quick delivery and prices better than other competitors....what's not to like??"


Knife Merchant is a Merchant Member! Learn more

Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,897 merchant members.