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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.88/10 6.88/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.19/10 7.19/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

863 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great selection and prices. Quick service.
Very satisfied with my purchase.
"


Rating 10/10
5/5
modified review posted

"Excellent service.
Quick delivery.
"


Rating 10/10
5/5
modified review posted

"The product was exactly as ordered and expected. It arrived exactly on the date projected. Timely and correct, what more could a customer ask for!"


Rating 10/10
5/5
modified review posted

"Great service, arrived on time. However, the knife had "escaped" from its mfg box. Luckily the cardboard sleeve protecting the blade remained in place. I recommend the vendor tape the box closed or rubber band it."


Rating 10/10
5/5
modified review posted

"My husband has been in the meat business for over 50 years. In this time he has gone through many steels, this new one is the best he has ever used. Many thanks for a grewat product. Joanne Virovoy"


Rating 10/10
5/5
modified review posted

"Excellent vendor always has quality items "


Rating 10/10
5/5
modified review posted

"Used to call order in & received great advice/customer service. Now I order on line & still happy with service."


Rating 10/10
5/5
modified review posted

"Terrific turn around in delivery of products. Very good quality products."


Rating 10/10
5/5
modified review posted

"i called my order in i was treated with the best customer service anyone could ask for. my order came on time and was shipped like a package should be packed to protect the items i ordered , i wished other companys took that kind of pride in there shipping process. Thank You. Bob Hines"


Rating 10/10
5/5
modified review posted

"My order was a two part delivery I received the first part within a few days but there was a complication in the second part due to an outside party. The issue was resolved rapidly and I am very happy"


Rating 10/10
5/5
modified review posted

"You must immediately email order confirmation and shipping confirmation."


Rating 10/10
5/5
modified review posted

"fast delivery. great service."


Rating 10/10
5/5
modified review posted

"GOOD WORKGOOD GOOD GOOD GOOD GOOD WORK"


Rating 10/10
5/5
modified review posted

"Thanks very much - great prices, products and service"


Rating 10/10
5/5
modified review posted

"When my torch came faulty in the mail I was somewhat upset, the wonderful people at knife merchant sent me a new one that worked grear . I definatly won't be forgetting that, and I would definatly reccomend them to my friends"


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Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,882 merchant members.