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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Knife Merchant Knife Merchant Elite Status
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.75/10 7.75/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 8.89/10 8.89/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,211 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very happy with the Knife Merchant's service! But Canadian delivery service DHL seriously sucks!!!"


Rating 10/10
5/5
modified review posted

"Staff very helpful and shipped out immediately! She even went and got a knife sheath off the shelf to make sure the knife would fit properly! Would highly recommend! "


Rating 10/10
5/5
modified review posted

"Great knife. Have not used it yet... "


Rating 10/10
5/5
modified review posted

"Exactly as expected! Simple knife bar that does the job and fits the space I have. I won't be using the hooks that came with it, but they could be handy for someone else."


Rating 10/10
5/5
modified review posted

"I am really satisfy with the quality of the merchandize and the prices are the best I have ever found on the web but most of all my deliveries were timely and well packaged. I was very very satisfy with the service. Thank you Knife Merchant "


Rating 10/10
5/5
modified review posted

"we were surprised at how quickly our knife arrived and how well it was protected.thank you"


Rating 10/10
5/5
modified review posted

"Original order got lost in shipment. When I emailed to ask about it, Knife Merchant immediately sent a replacement order. "


Rating 10/10
5/5
modified review posted

"Great service and fast delivery, even to Australia!
Thanks Darren
"


Rating 10/10
5/5
modified review posted

"Knife Merchant delivered the goods to the other side of the earth without any fuss."


Rating 10/10
5/5
modified review posted

"fast transaction and on time delivery. "


Rating 10/10
5/5
modified review posted

"High quality product. Prompt delivery. Ease of ordering."


Rating 10/10
5/5
modified review posted

"it was very good. the knife was in great condition and was sharp out of the box"


Rating 10/10
5/5
modified review posted

"Used the knife twice, not big meat eaters. Great knife, cut a brisket effortlessly"


Rating 10/10
5/5
modified review posted

"They ship the merchandize right away,that's how i want it.looking forward in doing business with them again in the future.
"


Rating 10/10
5/5
modified review posted

"Are you kidding, always great especially if you need to call in for recommendations !"


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Knife Merchant is a Merchant Member! Learn more

Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,883 merchant members.