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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 8.25/10 8.25/10
    Shipping & packaging: Rating 9.25/10 9.25/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,002 Customer Reviews

Rating 10/10
5/5
modified review posted

"My granddaughter really like them. Said it was extremely sharp thank you"


Rating 10/10
5/5
modified review posted

"excellent job
fast shipping
Very Satisfied
thank you for your fast response
"


Rating 10/10
5/5
modified review posted

"Good prices and fast handling "


Rating 10/10
5/5
modified review posted

"Great selection of high quality cutlery, reasonable prices and great service!"


Rating 10/10
5/5
modified review posted

"Fast delivery and top quality products."


Rating 10/10
5/5
modified review posted

"Very fast service. Great prices. Huge selection. I will definitely do business with them again."


Rating 10/10
5/5
modified review posted

"Excellent customer service and very helpful "


Rating 10/10
5/5
modified review posted

"Always quality, always efficient "


Rating 10/10
5/5
modified review posted

"Fast shipping, great knife"


Rating 10/10
5/5
modified review posted

"I am extremely delighted to be able to locate and purchase my peelers with the serated edges. They afe one of my favorite kitchen gadgets. Thank you."


Rating 10/10
5/5
modified review posted

"good knives. shipping took a while"


Rating 10/10
5/5
modified review posted

"I was very pleased with my purchase. So much so that I am getting ready to order the rest of the knives I need/want for the chef in my life.

Thanks
"


Rating 10/10
5/5
modified review posted

"Great knives great price fast shipping "


Rating 10/10
5/5
modified review posted

"The website was wrong showing 4 items available when only 2 were available. I was contacted by a customer service representative who apologized and adjusted my order. Then she expedited shipping at no charge to make up for the lost time. This special handling made up for my disappointment with the original website error. Thank you!"


Rating 10/10
5/5
modified review posted

"My husband loves his knife, it was a gift to him. He is definitely a fan of the rain line."


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Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,861 merchant members.