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Stores > Knife Merchant

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Knife Merchant Knife Merchant Elite Status
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,640 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-03

Chef Endorsed

"My friend,Chef Jon Haigh, recommended Knife Merchant and the Cooper Atkins Top Read digital thermometer. Price was right, delivered on time, and the thermometer is great.
"


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Verified Customer
Rating 4/10
2/5
2016-02-02

"I am looking for the proper way to season my pan. I called to speak to someone, not very helpful"


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Verified Customer
Rating 10/10
5/5
2016-01-31

Awesome!

"I ordered a Messermeister Meridian Elite chef's knife and the delivery was on time and the knife I got was in perfect conditions! I would definitely go to KM again for anything else I have to buy!!"


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Verified Customer
Rating 8/10
4/5
2016-01-30

Good people an perfect service.

"The first dilevery stopt, because off an failt payment. Knive Merchant didn't contact me about it, but thanks to the nice and kind people from the costumerservice i new whats going on and orded again and in 3 days i had my beautiful knives! Thank you and i will come back with more orders!
"


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Verified Customer
Rating 10/10
5/5
2016-01-29

Nothing but perfection

"I am extremely happy to write reviews.... Everything was the way it should be. No bullshit."


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Verified Customer
Rating 10/10
5/5
2016-01-28

Huge knife selection and items ship fast!

"Order a Kikuichi Elite Carbon Sujihiki and cutting boards. Was very satisfied with the product selection, website while browsing and items shipped very fast"


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Verified Customer
Rating 10/10
5/5
2016-01-22

the sharp end

"Excellent service, good prices. Shipping rates to Australia very realistic, unlike your competitors.
It was a pleasure doing business with you and no doubt not the last order.
Will recommend to our friends.
"


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Verified Customer
Rating 10/10
5/5
2016-01-19

"Good quality &fast service"


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Verified Customer
Rating 10/10
5/5
2016-01-17

the cutting edge of the internet

"came as described ..just a little slow for only coming from San Diego to SF part impatience just waiting to get them the other part probably the postal service...But other than that has always been my go to place for knives ..THE ONLY PLACE that has a selection at a fair price.. "


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Verified Customer
Rating 10/10
5/5
2016-01-17

Mom loves it!

"Best Christmas gift ever! Looking forward to collecting the rest of the set."


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Verified Customer
Rating 10/10
5/5
2016-01-15

Cut to the chase!

"I love my pans and knives! Knife merchant rocks!"


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Verified Customer
Rating 10/10
5/5
2016-01-14

"Right knifes fast shipping"


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Verified Customer
Rating 10/10
5/5
2016-01-13

"Quick delivery and one VERY happy grandson."


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Verified Customer
Rating 10/10
5/5
2016-01-12

Best cutlery source!

"Very good order process as usual. Included a phone call for a post order request."


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Verified Customer
Rating 10/10
5/5
2016-01-12

"Quick response on purchase. Easy transaction!"


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Knife Merchant is a Merchant Member! Learn more

Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.