We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.79/10 6.79/10
    Chance of future purchase: Rating 7.14/10 7.14/10
    Shipping & packaging: Rating 6.79/10 6.79/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

870 Customer Reviews

Rating 10/10
5/5
modified review posted

"Easy to use web site, fast delivery of item. "


Rating 10/10
5/5
modified review posted

"The order was delivered and performed great."


Rating 10/10
5/5
modified review posted

"I know the delivery was timely, but the recipient has not used the knives. I have the same brand of knives which is why I selected them as a gift to my brother."


Rating 10/10
5/5
modified review posted

"Will be back. Amazing customer service and great prices."


Rating 10/10
5/5
modified review posted

"Everything came as asked. Thanks."


Rating 10/10
5/5
modified review posted

"Quick accurate delivery. I recommend this vendor"


Rating 10/10
5/5
modified review posted

"So fine experience, with "Knife Merchant"! Unfortunately, my country robbed me, with 8,5% duty custom, and 24% VAT, applicable inclusive, to "duty custom". "


Rating 8/10
4/5
modified review posted

"I was very satisfied with the products i received, they were all great quality. However, i most likely will not order from knife merchant again because i had to pay $30 shipping to you And $30 to FedEx on delivery. I have shipped many other products via FedEx across the Canadian border and it is not that expensive for the initial shipment (ie knife merchant) whilst the FedEx charge is standard. "


Rating 10/10
5/5
modified review posted

"Great selection and prices. Quick service.
Very satisfied with my purchase.
"


Rating 10/10
5/5
modified review posted

"Excellent service.
Quick delivery.
"


Rating 10/10
5/5
modified review posted

"The product was exactly as ordered and expected. It arrived exactly on the date projected. Timely and correct, what more could a customer ask for!"


Rating 10/10
5/5
modified review posted

"Great service, arrived on time. However, the knife had "escaped" from its mfg box. Luckily the cardboard sleeve protecting the blade remained in place. I recommend the vendor tape the box closed or rubber band it."


Rating 10/10
5/5
modified review posted

"My husband has been in the meat business for over 50 years. In this time he has gone through many steels, this new one is the best he has ever used. Many thanks for a grewat product. Joanne Virovoy"


Rating 10/10
5/5
modified review posted

"Excellent vendor always has quality items "


Rating 10/10
5/5
modified review posted

"Used to call order in & received great advice/customer service. Now I order on line & still happy with service."


Knife Merchant is a Merchant Member! Learn more

Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.