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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.73/10 769 reviews

    9.73 / 100
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    Knife Merchant is a merchant member
    Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Knife Merchant contact information

    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 6.88/10 6.88/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 769 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fast delivery great knife well pleased"




Rating 10/10
5/5
modified review posted

"Shipped promptly, packed very well. Notified me of order confirmation and shipping details via email. Would order from them again."


Rating 10/10
5/5
modified review posted

"Great service. Ordered from New Zealand and received within 5 days, and package was very well packed. Would recommend, especially for those buying overseas. Great range of products too!"


Rating 10/10
5/5
modified review posted

"Customer service was extremely helpful going above and beyond the call of duty"


Rating 8/10
4/5
modified review posted

"The handle of one of the knives was slightly damaged when it arrived."


Rating 10/10
5/5
modified review posted

"Vary good! Reliable store!"


Rating 10/10
5/5
modified review posted

"Prompt service! great product!"


Rating 10/10
5/5
modified review posted

"I have always purchased my knives from knivemerchant and have always been happy with my purchase. Never had a problem or a complaint. Thank you knive merchant!! "


Rating 10/10
5/5
modified review posted

"great service & no problems."


Rating 10/10
5/5
modified review posted

"Knife Merchant shipped my Product in a very timely manner.
The product was packaged well and had no damage.
I was Very Satisfied.
"


Rating 10/10
5/5
modified review posted

"Shipping was high but fast"


Rating 10/10
5/5
modified review posted

"Yay yay good price semi fast delivery. I would recommend and will use knife merchant again "


Rating 10/10
5/5
modified review posted

"Knife arrived on time and in brand new condition"


Rating 10/10
5/5
modified review posted

"I'm very happy with the product and the service I received."


Rating 10/10
5/5
modified review posted

"quality cutlery at a reasonable price."