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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Knife Merchant Knife Merchant Elite Status
    • Address: 7887 Dunbrook Rd Suite H
    • Contact: customerservice@knifemerchant.com
    • Phone: 858 578-9007
    • Customer Support: 800 714-8226
    • Business Hours: 9:00 a.m. - 5:.00 p.m. PST
    • Fax: 888 463-3117

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,401 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2015-07-26

"The is not a better potato than the 2 I ordered! I had one for 16 years & I think it accidentally got thrown away when I had company. I was so happy when I found this company. "


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Verified Customer
Rating 10/10
5/5
2015-07-26

"I learned about your products, as you should, word of mouth. While visiting family out of state, my brother in law showed me his forschner chef knife and carving knife. His granddaughter, works in a local meat shop, and she stated they bough their knifes thru your company. Needless to say, after using my brother I laws, I had to have my own. Completed satisfied.Tom Harrison, Akron, Ohio."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"quick and easy,plus fast shipping. would order again."


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Verified Customer
Rating 10/10
5/5
2015-07-25

"Easy website to navigate. Good competitive pricing. Good selection of knives and equipment. Excellent phone service, and good deals mentioned during phone service. So far, good product knowledge exhibited during phone service. Thank you."


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Verified Customer
Rating 10/10
5/5
2015-07-24

"Excellent! Love these pans!"


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Verified Customer
Rating 10/10
5/5
2015-07-24

"Speedy service. Thank you."


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Verified Customer
Rating 10/10
5/5
2015-07-23

"Yay! I mean really, yay!!!!"


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Verified Customer
Rating 10/10
5/5
2015-07-23

"Great company; have used for many years."


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Verified Customer
Rating 10/10
5/5
2015-07-23

"The order arrived quickly and was exactly what I ordered"


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Verified Customer
Rating 10/10
5/5
2015-07-23

"Order arrived quickly and we loved the look! "


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Verified Customer
Rating 10/10
5/5
2015-07-23

"Order arrived as expected, promptly and as advertised. Completely satisfied."


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Verified Customer
Rating 10/10
5/5
2015-07-18

"Very pleased! The merchandise was what I expected and they got it to me timely with free shipping even during a holiday. # my new go to site for all my butcher shop needs. Thanks."


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Verified Customer
Rating 10/10
5/5
2015-07-15

"kickass knife, filled some redfish in about 30 seconds with practically 0 waste. knife came razor sharp and arrived much faster than anticipated"


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Verified Customer
Rating 10/10
5/5
2015-07-15

"My knife set was in stock & shipped immediately. Thank you - Knife Merchant!"


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Verified Customer
Rating 8/10
4/5
2015-07-14

"It's a great knife and delivery was fast. However, with the exchange rate and the very expensive shipping cost the knife was over priced. I probably could have gotten it retail in Canada a lot cheaper."


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Knife Merchant is a merchant member
Knife Merchant participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.