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  • Knife Country,
    • Address: 7194 Big Sky Dr Unit 5
    • Contact: CustomerCare@KnifeCountryUSA.com
    • Phone: 800-342-9118
    • Customer Support: 800-342-9118
    • Business Hours: Monday through Friday 10 AM to 5 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 8.93/10 8.93/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 8.5/10 8.5/10
    Return/Replacement policy: Rating 10/10 10/10

342 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5

"I had placed an order for several German Eye Knives August 2014. Upon receipt the quality was not what I had experienced in the past. I called, explained the issue and it was decided items would be returned with a refund for the order. I never received refund. Contacted company and was told I needed to set up a pay pal acct to receive refund. I asked if there was another way to receive a refund. I was told I could receive a check for the refund. I opted for this and still have not received a check for the refund. I'm disappointed in the integrity, quality, and customer service of this company. I won't order again nor will I recommend this company.
Jeanne Cheek
"



Rating 10/10
5/5

"If you're wondering if this review is real, I'm a member of Bladeforums, and my name there is Killgar, so you can look me up.

This was my first experience with Knifecountryusa. I ordered multiple knives, and I am very happy with my experience. The price of the knives were among the lowest around, and shipping was both fast and accurately predicted by the seller. My order was delivered 7 days after I placed it. Considering that I am on the other side of the country as the seller, and the fact that there was a weekend in there, I consider this to be fast shipping.

Based on my experience I intend to place more orders with Knifecountryusa in the near future.
"

This review was modified by Killgar on May 12 2015 10:01:26 PM

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Verified Customer
Rating 2/10
1/5

"I did not received my ordered knife and did get my money back :-("


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Verified Customer
Rating 2/10
1/5

"I have not received order yet....I have called 4 times to customer service and only get a recording...I have left my name, order number and phone number....i just want to know when I will get my order."


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Verified Customer
Rating 10/10
5/5

"my experience was great.........."


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Verified Customer
Rating 10/10
5/5

"I was very happy with the quality of the product and the prompt shipment. I will continue to order and would gladly refer Knife Country to my friends.

Gary H...
"


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Verified Customer
Rating 10/10
5/5

"Outstanding selection and service with reasonable prices."

This review was modified by samsmonfi on January 27 2015 09:18:28 PM

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Verified Customer
Rating 10/10
5/5

"Great doing business with Knife Country USA. "


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Verified Customer
Rating 10/10
5/5

"Great product at a great price"


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Verified Customer
Rating 8/10
4/5

"Good prices on USA made knives, fast shipping on items in stock. Thanks Josh for contacting me."

This review was modified by troyhendley on January 28 2015 11:11:28 PM

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Verified Customer
Rating 10/10
5/5

"I cannot be anymore pleased with the manner my recent order has been handled with by your customer service personnel."


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Verified Customer
Rating 10/10
5/5

"Very good service would definitely recommend!!"


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Verified Customer
Rating 10/10
5/5

"The delivery and processing was excellent. I got the knife sharpener in a very short time."


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Verified Customer
Rating 10/10
5/5

"Got what I ordered in good shape and in a timely manner."


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Verified Customer
Rating 10/10
5/5

"We originally received a watch that ended up being to small. We contacted KNIFE COUNTRY USA and they quickly replied with how we needed to proceed in order to exchange for a bigger size. Extremely helpful staff. We will definitely order again!!!! "


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