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Ratings & Trust

Your trust is our top concern

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Full Rating Profile
  • Knife Country,
    • Address: 7194 Big Sky Dr Unit 5
    • Contact: CustomerCare@KnifeCountryUSA.com
    • Phone: 800-342-9118
    • Customer Support: 800-342-9118
    • Business Hours: Monday through Friday 10 AM to 5 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.39/10 8.39/10
    Chance of future purchase: Rating 8.85/10 8.85/10
    Shipping & packaging: Rating 8.85/10 8.85/10
    Customer service: Rating 7.81/10 7.81/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

341 Customer Reviews

Rating 10/10
5/5
modified review posted

"If you're wondering if this review is real, I'm a member of Bladeforums, and my name there is Killgar, so you can look me up.

This was my first experience with Knifecountryusa. I ordered multiple knives, and I am very happy with my experience. The price of the knives were among the lowest around, and shipping was both fast and accurately predicted by the seller. My order was delivered 7 days after I placed it. Considering that I am on the other side of the country as the seller, and the fact that there was a weekend in there, I consider this to be fast shipping.

Based on my experience I intend to place more orders with Knifecountryusa in the near future.
"

modified review This review was modified by Killgar on May 12 2015 10:01:26 PM


Rating 2/10
1/5
modified review posted

"I did not received my ordered knife and did get my money back :-("


Rating 2/10
1/5
modified review posted

"I have not received order yet....I have called 4 times to customer service and only get a recording...I have left my name, order number and phone number....i just want to know when I will get my order."


Rating 10/10
5/5
modified review posted

"my experience was great.........."


Rating 10/10
5/5
modified review posted

"I was very happy with the quality of the product and the prompt shipment. I will continue to order and would gladly refer Knife Country to my friends.

Gary H...
"


Rating 10/10
5/5
modified review posted

"Outstanding selection and service with reasonable prices."

modified review This review was modified by samsmonfi on January 27 2015 09:18:28 PM

Rating 10/10
5/5
modified review posted

"Great doing business with Knife Country USA. "


Rating 10/10
5/5
modified review posted

"Great product at a great price"


Rating 8/10
4/5
modified review posted

"Good prices on USA made knives, fast shipping on items in stock. Thanks Josh for contacting me."

modified review This review was modified by troyhendley on January 28 2015 11:11:28 PM

Rating 10/10
5/5
modified review posted

"I cannot be anymore pleased with the manner my recent order has been handled with by your customer service personnel."


Rating 10/10
5/5
modified review posted

"Very good service would definitely recommend!!"


Rating 10/10
5/5
modified review posted

"The delivery and processing was excellent. I got the knife sharpener in a very short time."


Rating 10/10
5/5
modified review posted

"Got what I ordered in good shape and in a timely manner."


Rating 10/10
5/5
modified review posted

"We originally received a watch that ended up being to small. We contacted KNIFE COUNTRY USA and they quickly replied with how we needed to proceed in order to exchange for a bigger size. Extremely helpful staff. We will definitely order again!!!! "


Rating 10/10
5/5
modified review posted

"Good stuff, will be a regular shopper."


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