5/5

posted Aug-11-2012

"After recently getting burned by another vehicle remote seller, which rhymes with Original Keyless, I was reluctant to spend even more money and not receive anything for it. Well, we recently bought a used car and it also needed another remote. Found this outfit online and did a little research on them. Really couldn't find anything bad, so I placed an order for two remotes - the one for the Acura was a factory remote and the one for the Nissan was a suitable substitute. I figured it would be awhile before they sent the items, but within a couple of days I had an e-mail with a tracking number. A few days later the remotes showed up. The items were as described on their website. Both remotes programmed without incident and I have to say I'm quite happy.

With Original Keyless, it took them about a month to send me one remote for our Nissan and the vehicle would not accept the remote. The vehicle did recognize it one time during programming, but then it refused to work afterwards. After contacting them, they sent me programming directions AGAIN. I already knew how to program it, as they had sent directions the first time and I had also found the directions on the internet. They finally agreed to replace the remote and asked me to send it back. After sending it back and receiving a confirmation e-mail from Original Keyless, I still had not received a replacement after two months. Multiple attempts to contact them via the phone and e-mail were fruitless. I finally contacted the BBB and they attempted to contact Original Keyless without success. I ended up losing about $70 with the losers at Original Keyless.

I would not hesitate to recommend Keyless Ride. Fast delivery and good customer support. I sent them an e-mail after the order, because my receipt didn't print properly on our laser printer - the amount was cut off. They responded within a day with a copy of the invoice. Job well done. If I ever need another remote, I won't hesitate to contact Keyless Ride and order what I need. Their prices are reasonable.

This review was unsolicited."

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3/5

posted May-28-2009

"Well, order and shipment went very well, but the item was defective, so I got an RMA number on 5/15/2009, sent the item back the next day. Its been 2 weeks and havent heard anything yet... Not seriously complaining yet, but it has been quite a while for a simple resolution or at least some sort of update I would think."

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