
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-24-2012 “Hello and thank you for writing. We apologize that we were unable to make the change on your order. We offered to allow you to return the item after we notified you that we were unable to make the change and you refused. The offer still stands if you have changed your mind and would like to send it back. We can be reached at 1-800-327-9697.”
posted May-22-2012
posted May-24-2012 “Hello, thank you for sharing your experience. The item that was out of stock has been shipped from the manufacturer to you. We will be emailing you the tracking number for that package along with the tracking number for the package that we shipped from our facility. We appreciate your patience with us during this time.”
"COULD HAVE BEEN BETTER. I CALLED SEVERAL DAYS BEFORE MY ORDER SHIPPED TO REQUEST 2 14OZ PICKHAMMERS INSTEAD OF 1 -14OZ. AND 1- 22 OZ PICKHAMMER. I WASN'T ASKING FOR WORLD PEACE OR ANYTHING COMPLECATED. I REALLY FELT LIKE Y'ALL DROPPED THE BALL. ESPECIALLY AS A NEW CUSTOMER I FEEL LIKE YOU DON'T NEED ANYMORE BUSINESS. "