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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1085 Belle Ave
    • Contact: customerservice@kellycodetectors.com
    • Phone: 1-888-535-5926
    • Customer Support: 1-888-535-5926
    • Business Hours: Phone Hours: 8:00am - 9:00pm EST Mon.-Fri. 9:00am - 5:00pm EST Saturday Closed Sunday
    • Fax: 407-699-6672

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.67/10 8.67/10
    Chance of future purchase: Rating 8.40/10 8.40/10
    Shipping & packaging: Rating 8.78/10 8.78/10
    Customer service: Rating 7.95/10 7.95/10
    Return/Replacement policy: Rating 8.24/10 8.24/10

What is this?

8,091 Customer Reviews

Rating 6/10
3/5
modified review posted

"At all times, staff was courteous and helpful. But, not knowledgeable. When I asked questions about the unit, I was referred twice. Both salespeople spent several minutes looking up material, and then reading to me information already available on their site - questions were unanswered.
I placed a $2,000 order anyway, on line, and paid immediately with Paypal.
I received a call a day later (Friday) confirming the order, and stating it would be shipped that day for Monday arrival.
On Monday, I received another call saying the item was not in stock, and I could have a demonstrator at a discount, a different unit or a refund. I chose the demonstrator,
It arrived several days later, undamaged, in a re-pack box without any manuals or paperwork, and the incorrect headphones.
After another call, correct headphones were shipped to me 3 weeks later.
Everybody I spoke with was helpful and courteous, but I got the clear impression of a confused and inconsistent ordering/shipping operation.

"

modified review Rep reply posted Jul-21-2014

kellyco, Kellyco Metal Detectors rep has responded

“Hello kmillsgeo

I will be in touch with you shortly.”


Rating 10/10
5/5
modified review posted

"I have made at least ten transactions with Kellyco and they have all been great."


Rating 10/10
5/5
modified review posted

"fast delivery and quality products"


Rating 10/10
5/5
modified review posted

"Prompt delivery of our new metal detector. We're learning how to use it. So far very happy!
"


Rating 10/10
5/5
modified review posted

"Excellent to order from and fast shipping. Very happy with pinpointer."


Rating 10/10
5/5
modified review posted

"Awesome Items! Waited forever to be able to purchase the Garrett Pro Pointers and got one for my son as well! Super Fast shipping also! Will do all my shopping with KellyCo, bought our metal detectors here and have had absolutely no issues with them either! Very Highly recommended!! A+++ Service! :)"


Rating 10/10
5/5
modified review posted

"Very satisfied, rapid delivery, very good product. But I want to know why you dont sell the Garret Infinium to Canada. My friend try to buy one by phone and you answer that you dont delivery in Canada,why????"


Rating 10/10
5/5
modified review posted

"Received ordered product fast and all as ordered. Couldn't of been any better."


Rating 10/10
5/5
modified review posted

"I got a fair deal on the Garrett Ace 250. Include the extras that Kelly Co included, especially the headphones, and it turned a fair deal into pretty nice transaction. Glad to have come across Kellyco."


Rating 10/10
5/5
modified review posted

"Excellent website and easy delivery, no complaints here."


No Avatar
Rating 10/10
5/5
modified review posted

"Kellyco Metal Detectors was the first and only company I thought of when I finally decided to buy my second detector, also from them."


Rating 10/10
5/5
modified review posted

"I was very pleased with the service I received from KellyCo. Very fast delivery and everything arrived as promised I would definitely do business with them again "


Rating 10/10
5/5
modified review posted

"Kellyco rocks. Fast shipping, great communications !!!"


Rating 10/10
5/5
modified review posted

"I am new at this hobby but I used my fisher 1280 in salt water and on land it worked great. "


Rating 10/10
5/5
modified review posted

"Fast and Quick shipping. Manual for the detector was however shoved and smashed inside the box, other than that no complaints. Will definitely buy from Kellyco again."


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