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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 4780 Ashford Dunwoody Rd Suite A 236 Atlanta GA United States
    • Contact: customerservice@keepcalling.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.14/10 6.14/10
    Chance of future purchase: Rating 6.46/10 6.46/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 7.86/10 7.86/10
    Return/Replacement policy: Rating 7.08/10 7.08/10

1,197 Customer Reviews

Rating 8/10
4/5
modified review posted

"Recent transaction smooth. General feedback: Initially some difficulty dialling with little feedback and limited time to complete dialling. Wasnt sure what format to use to dial a number. Otherwise very happy with this service. Prices are excellent. "


Rating 10/10
5/5
modified review posted

"The service is fast and effective. Best minutes hands down even compared to vonage. The pinless is super convenient too. Overall pleasently suprised."


Rating 8/10
4/5
modified review posted

"I like the price only problem is call quality is not great at times but either than that I really like the service and price"

modified review Rep reply posted Sep-16-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the Star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your call quality also depends very much on your Internet connection, so please make sure you benefit from the best connection or try different connections if you have the possibility to do so.

To further assist you with these issues, a Customer Care Specialist will contact you.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Good app to keep in touch with family !!!"


Rating 6/10
3/5
modified review posted

"I feel that they charging too much to call Tunisia. The rate keeps going up without notice. "

modified review Rep reply posted Sep-15-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee.

We also host discounts and special offers, so please subscribe to our newsletter so we can let you know by email when such offers are available.

Your KeepCalling.com Team”


Rating 8/10
4/5
modified review posted

"Quick, reliable, easy to use. Only issue is call drop sometimes. Please check into that :)"

modified review Rep reply posted Sep-15-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the Star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Most of my ph call was clear but sometimes call dropped after a few mints but if I use again fine"

modified review Rep reply posted Sep-15-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the Star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your call quality also depends very much on your Internet connection, so please make sure you benefit from the best connection or try different connections if you have the possibility to do so.

To further assist you with these issues, a Customer Care Specialist will contact you.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Very efficient services,very cheap to Nigeria but would like cheap[ calling also to Republic of Benin"

modified review Rep reply posted Sep-15-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee.

We also host discounts and special offers, so please subscribe to our newsletter so we can let you know by email when such offers are available.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Good quality calls. No surprise. Very good smartphone app"


Rating 2/10
1/5
modified review posted

"I'm didn't receive my money many times"

modified review Rep reply posted Sep-15-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

One of our Customer Service agents will contact you in order to find out more and try to solve your issues.

Your KeepCalling.com Team”


Rating 8/10
4/5
modified review posted

"On calls to cells in Italy, the rate just went from 2.6 cents to 4.5 cents a min. It works great with the local access number, but with the ios app, very poor connection with wifi or lte."

modified review Rep reply posted Sep-15-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

We are sorry for the inconvenience regarding our new rate for Italian cells. There was a mistake in the rates displayed on our website. The rate was actually decreased from 2.6 cents to 2.5 and the correct rate is now live.

Regarding the app, the Internet connection you use needs to be very good in order for your calls to benefit from the highest quality.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Easy, convenient, flexible. "


Rating 10/10
5/5
modified review posted

"Keep Calling has worked for good for me. I haven't had any problems connecting to my calls."


Rating 2/10
1/5
modified review posted

"I'm so not satisfied everytime I call it hangs up than u charge me a lot just over ( a second I'm charged a minute )"

modified review Rep reply posted Sep-10-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the Star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your call quality also depends very much on your Internet connection, so please make sure you benefit from the best connection or try different connections if you have the possibility to do so.

To further assist you with these issues, a Customer Care Specialist will contact you.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Awesome. Worked very well."


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KeepCalling.com is a merchant member
KeepCalling.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.