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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 4780 Ashford Dunwoody Rd Suite A 236 Atlanta GA United States
    • Contact: customerservice@keepcalling.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.29/10 7.29/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 8.06/10 8.06/10
    Return/Replacement policy: Rating 7.81/10 7.81/10

1,271 Customer Reviews

Rating 8/10
4/5
modified review posted

"I was unable to see my call history"

modified review Rep reply posted Oct-27-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. The call history in your account only shows the calls made in the last 30 days, so the calls you can see are the most recent ones made from your second PIN. If you are interested in the call history from your first PIN or in older calls from your second PIN, our Support team will contact you and email you a report of all your call records.

Your KeepCalling.com Team”


Rating 8/10
4/5
modified review posted

"Everything's good except rate is little high "

modified review Rep reply posted Oct-23-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee.

We also host discounts and special offers, so please subscribe to our newsletter so we can let you know by email when such offers are available.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Always good. I like all the options. Couldn't contact Isle of Mann but everywhere else ok."


Rating 4/10
2/5
modified review posted

"The quality of the calls are not satisfactory, there are interraptions and breaks in the connection or you can be disconnected at any time. "

modified review Rep reply posted Oct-22-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the Star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your call quality also depends very much on your Internet connection, so please make sure you benefit from the best connection or try different connections if you have the possibility to do so.

To further assist you with these issues, a Customer Care Specialist will contact you.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"it's perfect,the only thing is that each time I make a call I have to put the call volume down, that's the only. thing otherwise everything is perfect. "


Rating 10/10
5/5
modified review posted

"No problem at all. Always good transaction"


Rating 6/10
3/5
modified review posted

"Found it expensive
Fgggghhhhhhhhhhhhhhhhhhhhhhhhhhhh
"

modified review Rep reply posted Oct-21-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee.

We also host discounts and special offers, so please subscribe to our newsletter so we can let you know by email when such offers are available.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"I have been using KeepCalling for international calls for over two years now and so far its the best. So far they offer great service at very reasonable rates. Highly recommended!

Maurice
"


Rating 8/10
4/5
modified review posted

"It's great but it keeps breaking up. Can barely hear my family talking!"

modified review Rep reply posted Oct-20-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the Star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your call quality also depends very much on your Internet connection, so please make sure you benefit from the best connection or try different connections if you have the possibility to do so.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"Keep calling is a easy way to top up a mobile phone for friends or family member, no fuss, no hassle"


Rating 10/10
5/5
modified review posted

"No hidden charges ,crystal clear quality and many ways using service make unique for keep calling .i would definitely recommend friends."


Rating 10/10
5/5
modified review posted

"I told many friends about the site as
The site only take money for minutes I talked
And minutes you have never expire
And can buy credit voice from two dollars and up
Quality of the calls is excellent
Thanks too much
Peace and mercy upon you and everyone
"


Rating 6/10
3/5
modified review posted

"it is good to be with you but the matter which slightly reduce your reputation and demand in market is you guys are not providing some promotion activities means to say I am with you more than 1 year but you does`t offer me any sort of discount or some sort promotion like other or your substitute company are providing discount like if you are 1 or more then 1 year regular customers than the person get 2 month plan to talk unlimited or can do unlimited calls to India
"

modified review Rep reply posted Oct-20-2014

Customer Relations, KeepCalling.com rep has responded

“Hello,

Thank you for your feedback. The reward we offer our loyal customers is our Thank You Program, through which you can get free minutes. There are two ways in which you can earn Thank You points:
1. each time you place an order, 2% of its value are turned into Thank You points
2. if a friend of yours opens an account with us using your referral code, when he places his first order you receive 500 Thank You points. You can find your referral code in your account information and you can also email it to friends from that section.

When you reach 1000 Thank You points, you can turn them into $10 free Voice Credit.

In addition to this, we also host special offers and promotions, so please subscribe to our Newsletter to learn about them.

Your KeepCalling.com Team”


Rating 10/10
5/5
modified review posted

"I like keepcalling saves me lots of time and very quick has auto refils. Good service."


Rating 10/10
5/5
modified review posted

"Very quick and easy service to charge a phone from a different country"


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KeepCalling.com is a merchant member
KeepCalling.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,862 merchant members.