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keenansystems.com/

Computer Hardware & Software and Consumer Electronics

Rating 10.00/10 39 reviews
10.00/100 (6-month rating)
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All Customer Reviews (39)

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Rating 10/10 5/5
modified review posted Dec-14-2011

"Great service, very professional. Their follow up support technically is great"

Rating 10/10 5/5
modified review posted Sep-28-2011

"Keenan Systems truly went the extra mile to make sure we'd gotten our parts *faster than we'd hoped* during an emergency. When we made a mistake during ordering, they called to let us know, and figured out how to rectify the situation despite the fact that the parts were already in transit. I couldn't be happier with the service, and Jeff is my new hero. I'll be buying from them again, in the near future."

Rating 10/10 5/5
modified review posted Jul-03-2011

" The BEST! Not a large purchaser, but have bought 10 EnGenius EOC units from Keenan Systems over the past few years and have had nothing but good service.
I had one EnGenius EOC 1650 unit fail recently and was not quite sure of the warranty or when I purchased the unit. I emailed and inquired about this information from Jeff Keenan and received and answer within a day with purchase order and billing date that I needed to return the unit to EnGenius for warranty replacement or repair.
I received a new replacement 1650 unit from EnGenius about a week later.
Here at home and fairly new to long distance wireless Jeff helped me out with two EOC 2611 units my neighbor and I use to transmit my satellite internet to him. I'm transmitting 2,600' threw trees and brush. Had to add external directional antennas to work well, but the system has been up an running constant now for a year without skipping a beat.
Thanks Jeff to you and your company for the good service and support........
Jim Ott - Northern California"

Rating 10/10 5/5
modified review posted Dec-08-2010

"Previous order was processed with personal care delivery was timely and exceeded all expectations. Excellent service and customer care."

Rating 10/10 5/5
modified review posted Jul-25-2010

"Jeff, I have been purchasing equipment from you for a couple of years now. Your regular service is outstanding, and you go above and beyond on the special requests. Your prices are very competitive, and because I'm so happy with your service that if you offer a product I need, I will not shop elsewhere for it. Thanks again!
Andy McKinley
Grand Marina"

Rating 10/10 5/5
modified review posted Jul-20-2010

"“Excellent” Customer service! Very fast shipping. I will defiantly recommend to others. Jeff answers all e-mail promptly and is very helpful. I would like to offer one opportunity for improvement. My order came via UPS and it required a signature in person. I work and am not able to be home to sign; now I have to drive to the local UPS to pick up my order. I understand why this is required, but I would like to see the option when ordering to wave the need for a signature for delivery."

Rating 10/10 5/5
modified review posted Jul-12-2010

"Very fast shipping! Product arrived in perfect condition. The forums have a lot of information about the products offered and Jeff does an excellent job at providing use cases for the different products. Highly recommend!"

Rating 10/10 5/5
modified review posted Jul-10-2010

"Very fast handling of orders. Product lived up to expectations. Needed an outdoor wireless link from one building to another. Tried the EnGenius EOC-5610 - followed the directions - worked first time - excellent performance. Highly recommend both product and vendor."

Rating 10/10 5/5
modified review posted Apr-21-2010

"Ordered Friday evening, received on Wednesday - fast processing & shipping! In less than 5 minutes, had software installed and antenna hooked up for much speedier wifi. Very happy with product and service. I only wish it had a longer USB cable, especially since it has double USB connectors for the laptop side."

Rating 10/10 5/5
modified review posted Apr-05-2010

"I have done business with Jeff for several years, he is without exception, the best, sevice is always fast, prices unbeatable, and he'll take the time to personally answer your questions. I once bugged him about what chipset one of his routers used, to determine if it would support they ultimate router os, dd-wrt. A few months later, he had dd-wrt available, and factory installed and supported, I guess he was paying attention! "

 
 
 

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