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  • Rating 9.28/10 1,772 reviews

    9.28 / 100
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    Kahlon is a merchant member
    Kahlon participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • Kahlon contact information

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.47/10 8.47/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 7.92/10 7.92/10
    Customer service: Rating 8.21/10 8.21/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

All 1,777 Customer Reviews

Rating 10/105/5
modified review posted

"Ordering was easy online."



Rating 10/105/5
modified review posted

"parts work when they showed up that's what counts
"

Rating 10/105/5
modified review posted

"Purchase process is fast and easy. "

Rating 10/105/5
modified review posted

"Great customer service, excellent products at reasonable price. Highly recommendable online store."

Rating 10/105/5
modified review posted

"i searched I ordered I received and am happy
bob
"

Rating 10/105/5
modified review posted

"shipment came on time and price was right."

Rating 10/105/5
modified review posted

"Thanks -- memory fit perfectly and works fine."

Rating 2/101/5
modified review posted

"Took over two weeks before they even shipped it."

Rating 10/105/5
modified review posted

"Their web site is very easy to use with queries by brand by model number so you know very quickly that you're ordering the right thing. Prices are good, and the item always arrives (and it did again) on time and as ordered."

Rating 10/105/5
modified review posted

"Easy to find battery I needed on website. Best price and quick delivery.
"

Rating 8/104/5
modified review posted

"Delivery was 2 days later than what I paid. Product great."

Rating 10/105/5
modified review posted

"Kahlon’s laptop batteries exceed the original manufacturers’ batteries every time; and, across multiple factors for assessment:

1. where in some cases Kahlon offers the original size (smallest); more powerful and slightly larger where the battery would normally extend beyond the edge of the laptop; and, the largest battery possible that extends out-beyond the edge of the laptop then turns-up flush against the top edge-----head-to-head with the manufacturer’s re “size,” Kahlon will provide a more lengthy charge;

2. I used a Toshiba battery extended for my Toshiba Tecra and the contacts loosened over time so that if the laptop were moved ever so slightly working off the battery the laptop would shutdown. The replacement of the same size from Kahlon was a tight fit and did not have that problem. And, in addition I can work off the battery for a substantially longer period of time than with a manufacturers’ original replacement, i.e. staying with the brand name.

3. each time I have ordered I had questions that manufacturers’ call centers would only provide a canned or response they read right off of the instructions provided to staff at call centers. Even the “instant chat” with Kahlon is from a knowledgeable professional who pays attention and provides a focused answer. Here I am reminded of a chronic problem linking Sony Vaio model numbers and Product ID with a proper battery. As a point of departure I blamed Kahlon. And even rejected their response that explained Sony Vaio’s equivocation re their model numbers and product ID. However when I verified this I had to apologize to Kahlon.

4. One more thing. Upon promising a delivery date on a Thinkpad battery I received an email explaining delivery would be delayed one week due to a random extended container inspection by Homeland Security at the dock. Knowledgeable people would not be angry and rather should draw a quite different conclusion: the battery would be fresh from the factory, and not one sitting in a distribution warehouse for three years where you would never know the difference (Kahlon does not carry cellular phone batteries but this is a major problem with these, not just with computer batteries). Yet the sincere apology from Kahlon in this email asked if I would prefer to have an immediate refund of the purchase price. Are you kidding! Turn-down a battery fresh from manufacture? I don’t think so. The experience provided insight into the character of how seriously Kahlon takes its delivery commitments; and, most of all how fresh there stock turnsover.

And here I end in the same place where I started: Kahlon’s laptop batteries exceed the original manufacturers’ batteries every time; and, across multiple factors for assessment. David
"

Rating 10/105/5
modified review posted

"The most gratifying experience I had was with customer service. I had put down the billing address for the mailing address and vice versa. A lovely lady called me just to verify the shipping address. If she had not paid special attention to my order my adapter would've been sent to a P.O. Box. Thanks for paying attention to details. I will order from you in the future!"

Rating 10/105/5
modified review posted

"needed battery for sony and it needs program so computer see it works great"

Rating 10/105/5
modified review posted

"Product as described and quick shipping."