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posted May-23-2012 
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![Share](javascript:share_rating({"review_body":"My experience with KEH was excellent as always. The lens purchased was better than discribed with regards to condition, quick delivery. I will continue to shop KEH for my used equipment.","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1569286#comment1569286","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"J_Dickinson","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My main gripe is the shipping costs. There seems to be a minimum of $60 shipping to Canada, which makes it real hard to commit to a purchase, knowing that the cost of making an exchange is prohibitive. I have already bought one copy of this lens, and trying to find a good copy, but not sure how many times I can afford the $60 shipping (B&H charges about 25% of the shipping, from the same coast, and same delivery time...)<br><br>Also have a current but slight beef with the order accuracy, as the lens cap and hood were both wrong in the order. The cap isn\u0027t quite the cap I ordered, and the hood is wrong and doesn\u0027t fit. Now have to figure out how to sort it out without it costing me... <br><br>The lens I purchased does have a bit of an issue at the far end of the zoom - a bit of a mechanical glitch due to what I presumed was a good knock against something by the previous owner (the dings on the front ring are evidence). The condition\/rating of the lenses is pretty fair, but am skeptical whether the lenses are tested before sale. <br><br>On the good: the speed of the shipping; the overall selection and pricing; constantly updated inventory; friendly staff on the phone; no problems in past with purchases\/returns.<br><br>UPDATE: I called KEH to address the problems, and a friendly agent named Tim helped me with getting the correct hood and lens cap. They even said they\u0027d send out the correct ones free of charge! Thank you for your help.<br>","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1568304#comment1568304","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"AdamTaber","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My experiences with KEH have been excellent. I\u0027ve made two purchases. I did have to make an exchange on my first purchase (not unexpected with used equipment). But I received immediate service. They stand by their 14 day easy exchange\/return policy. I anticipate contining to make purchases from KEH.","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1567580#comment1567580","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"johnsonstark","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve been buying from KEH for years and I\u0027m always happy. Their used equipment ratings are generally very conservative. If you don\u0027t like something, send it back (although you have to pay shipping). Highly recommended!","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1567516#comment1567516","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"kevin-914","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service...a good experience all around","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1566194#comment1566194","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"williamjgoforth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exceptional customer support. Will definitely buy from KEH again.","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1565320#comment1565320","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"jxgchen","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great!!!!!!! Fast Shipping!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1565240#comment1565240","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"victorm419","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am a repeat customer at KEH Camera. Ordering has been easy and fast. The only time I have had to call the sales person was very courteous, knowledgeable and helpful. The prices are reasonable for what you receive. I am very very happy with KEH Camera and cannot imagine getting photo equipment without checking with them first. Their shipping is very fast and opening a box from them is like getting a Christmas present. Get smart shop with KEH Camera.","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1563634#comment1563634","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"tcarlsellers","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service. My order shipped out soon after it was placed and arrived quickly. The lenses I bought were all in excellent condition, exceeding my expectations based on the quality listed on the site. I will definitely be buying from KEH in the future.","link":"http:\/\/www.resellerratings.com\/store\/KEH_Camera_Brokers\/comment\/1563492#comment1563492","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/KEH_Camera_Brokers.jpg","store_name":"KEH Camera","username":"usedinkproductions","rating":"5"}, "single");){kind=link}
"Dleivery was prompt.
Unfortunatly camera was defective.
Contacting KEH and arranging return was no problem.
Will but of them again and recomend them to others."