K2 Motor Reviews - k2motor.com Ratings at ResellerRatings

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k2motor.com

Automotive

Rating 6.80/10 110 reviews

6.80/100
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All Customer Reviews (111)


Rating 10/10 5/5
modified review posted Jun-12-2013

"The lights I bought for my 2006 Mustang Gt look and work great. Everything went well with my order. Thanks!"

Rating 10/10 5/5
modified review posted Jun-08-2013

"The first set of lights i ordered were DEFECTIVE, they were wired wrong. It took me 2 months to get someone to listen....
NOW they tell me they are corrected... We Will See ....
Bigg Dawgg In Miami- The 305 >>> LETZ GO HEAT <<<
And NOBODY EVER WINS THESE , ITS B.S. promotion"

No Avatar
Florida
Rating 2/10 1/5
modified review posted Jun-06-2013

"Do not use this company! I was delayed overseas before I had chance to install their projector headlights in a 01 Jetta. The headlights are garbage! The cut out is not even horizontal. It is shaped like a V on low beams. I was less then a month outside of their ridiculous 3 month warranty and they would not honor a refund. This company does not stand behind their product at all. Their products are cheap for a reason! Stay away. "

Rating 4/10 2/5
modified review posted Jun-05-2013

"product is okay. arrived damaged, have to return for refund."

Rating 2/10 1/5
modified review posted May-30-2013

"We placed an order for next day delivery on 5/27/13, realizing that it was a holiday. I "chatted" on 5/28/13 to check the status and ask for a tracking number as we needed the product on 5/29/13. Was told that there was an issue with my order and i needed to call customer service. They just needed to verify order and wanted to make sure that it the order wasn't fraudulent. They confirmed that the order would ship on 5/28/13. I check order status on 5/29/13, no tracking number and no change in status. "Chatted" again to be told that the order had shipped but would not have a tracking number until it reached the first UPS location. Was PROMISED that my order would ship on 5/29/13 for 5/30/13 delivery and a $20 refund on $45 UPS Next Day Air charge for not shipping yesterday. Checked status of order on 5/30/13, per UPS, shipper did not get package to them early enough for next day and that package would be delayed a day. K2 would not offer any further refund on shipping. Offered many excuses on why it was not shipped and tried to blame it on UPS. Will NEVER do business here again!"

Rating 10/10 5/5
modified review posted May-24-2013

"Not nice to make me make a complete comment."

Rating 8/10 4/5
modified review posted May-20-2013

"So far I'm pleased with k2 motor service it has been prompt and the cuality of its products."

Rating 10/10 5/5
modified review posted May-12-2013

"Great price, availability, and delivery of item ordered!! Very
pleased with the purchasing experience with this merchant.
Highly recommend this merchant. Have saved to my favorites!!"

Rating 10/10 5/5
modified review posted May-10-2013

"Fast shipping good packaging and good product for the money. Very pleased."

Rating 10/10 5/5
modified review posted May-10-2013

"K2 motors was prompt and shipped my order out almost instantly very happy with them and there service looking forward to future orders with them"

Rating 10/10 5/5
modified review posted May-09-2013

"well i am im pressed with the prices and i am very happy with the products , shipping was very fast over all k2 is great and i tell other car owners to buy from them GOD BLESS YA ALL"

Rating 10/10 5/5
modified review posted Apr-29-2013

"bought tail lights for my car, awesome company,,and products, delivered on time and great customer service, definetly going to shop with them again. They look great on my car =)"

Rating 2/10 1/5
modified review posted Apr-27-2013

"Picture/size is extremely deceptive. You could have at least put the dimensions on it. It looks big, but is actually about the size of two postage stamps. "

modified review reply posted May-09-2013

K2Motor, K2 Motor rep has responded

“Dear Customer,

We are sorry to hear that you had come across some issues with our company. We always aim to have our customers satisfied and want to make this right for you.

If you would please contact our customer service representatives directly at 909-839-2992. One of our customer service representatives will gladly assist you with the product you purchased. In addition, we would love to obtain additional information on which one of our products that you purchased. Once again we do apologize and look forward to making this right for you.

Thank you and have a great day!

K2 Motor Customer Service Team
909-839-2992”

Rating 8/10 4/5
modified review posted Apr-18-2013

"very helpfull and good overall"

Rating 2/10 1/5
modified review posted Apr-17-2013

"Very disappointed! Placed an order on 4/10/2013, that order was cancelled because something about the billing address did not do something, then I replaced the order 4/13/2013 and received a "hold" email (Hold Order# 89560 [KTM: 4087033]-?) on the 4/15/2013..because they wanted me to send copies of my credit/debit card and my drivers licenses, front and back of both cards. I cancelled that order because I do not want to have to deal with my identity out there for a possible ID theft. I have had it stolen before and I will not just give it out, and I was shock to find that this company even wanted that kind of information. I will not be doing any business with this company and I will deture anyone else that may want to order from this company."

modified review reply posted Apr-22-2013

K2Motor, K2 Motor rep has responded

“Dear Customer,

First, we want to apologize for the inconvenience that you had with your order. Please note the information which we requested is for security purposes and to protect our customers. We want to make sure our customer's information was not stolen or used in any way to make a fraudulent order. We do apologize for the trouble in verifying your credit card information. However, this is part of our company policy to protect you the consumer.

Sincerly,

K2 Motor
Customer Service Team”

 
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