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RatingsRating
Full Rating Profile
    • Address: 9181 Deering Ave
    • Contact: jenny@justdeals.com
    • Phone: 818 341 7000
    • Customer Support: 818 341 7000 ext 200
    • Business Hours: 8:30am-5:00pm Mon-Fri.
    • Fax: 818-341 7010

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.00/10 4.00/10
    Chance of future purchase: Rating 0.13/10 0.13/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

366 Customer Reviews

Rating 2/10
1/5
modified review posted

"Absolutely pathetic company with absolutely non-existent customer service. Emails not returned, phone calls not returned and merchandise not shipped.
Lodged a dispute with credit card company and got funds returned to my account.
Over 30 days and merchandise was never shipped, yet funds were deducted from credit card account on day of purchase.
DO NOT BUY FROM THIS MIRAGE OF A COMPANY.
"

modified review This review was modified by lmsngsos on August 08 2014 12:54:48 PM


Rating 2/10
1/5
modified review posted

"I guess I should have read these reviews before placing my order. It has been 22 days since my order was placed, confirmed and charged to my credit card. I have received no shipping confirmation and no return call from my numerous calls to "voice mail"."

modified review This review was modified by lsloganville on August 04 2014 06:33:26 PM

Rating 2/10
1/5
modified review posted

"Do NOT purchase from this company. I bought something two months ago and have not received it yet. I have tried multiple ways of contacting them....and I get no response. BAD company!"

modified review This review was modified by BadCompany864 on August 01 2014 08:54:23 AM

Rating 2/10
1/5
modified review posted

"I ORDERED 3 IPADS ON JULY 15. NO RESPONSE TO REQUEST FOR SUPPORT. NO TRACKING NUMBER"

modified review This review was modified by howarddavidsterling on July 28 2014 05:34:23 PM

Rating 2/10
1/5
modified review posted

"This is the worst company I have ever dealt with! No customer service at all! Doesn't respond to email, phone calls or trouble tickets! And doesn't ship your order! They all should be arrested for robbery, I would be arrested for fraud if I did what they are doing! "

modified review This review was modified by Sgedrich on July 28 2014 06:53:57 AM

Rating 2/10
1/5
modified review posted

"I have ordered several items from Just Deals and there is always a delay in receiving them and as other customers have stated, you cannot get a response from them! I have emailed, threatened to turn them in to BBB, called and right to voice mail. My most recent experience was an order I placed on April 8, 2014. I ordered a 6 piece sheet set. I never got anything to confirm my order. I did receive my PayPal confirmation that payment was made to them that day. 4 weeks passed and still had not received confirmation of my order. I went to their web site and checked my order status, which showed as "in process". Nothing more!

Well, after 8 weeks, I still had not received anything, so I contacted PayPal, but since it was over 45 days, they could not intervene. I also learned a valuable lesson there! I didn't know there was a time limit.

Anyhow , last week I sent a note trough their customer service email address asking for a refund if the sheets were not available. As of today, July 22, 2014 I have not received any response from them. I went to the customer service page to check the order again and now it will not take my login information or accept my password. So, now, I cannot even check if the order is still showing etc. I do still have my order # and I am not sure where to go from here. It was not a large amount of money, but that was not the point.

I will never deal with this company again and I did learn part of the problem is they import everything from China and it sometimes takes a month to get the shipment in. To me, if you don't have an item, in stock and have to "order it", then don't advertise it. This is the worst company I have ever had to deal with.
"

modified review This review was modified by Joyleen47 on July 22 2014 10:38:06 AM

Rating 2/10
1/5
modified review posted

"Just like many of the reviews I have read after waiting for my orders for nearly a month now, I am very disappointed with this company. My orders were small, but it doesn't give this company a right to steal from me. Now in the process of filing a dispute with my bank. I would not give Just Deals a one star rating but it is the lowest one I could give. Please save yourself some grief and don't order from them."

modified review This review was modified by 3451 on July 21 2014 07:39:17 AM

Rating 2/10
1/5
modified review posted

"July 2014
Ordered computer item. Used my credit card. Confirmed the order. Stated I would get an email confirmation. No email, waited another day waited a week. No email as of yet.
Sent email to them asking for email confirmation, five days later nothing yet. Called customer service rolls right into voicemail. Called a few times. I cannot make human contact with these people.
Never again. I found reviews only to find that this company has multiple poor performance from many diff aspects. I should have done this prior to ordering.
DONT DO BUSINESS WITH THIS COMPANY!!!
8/8/14 update
I have disputed the claim with my bank, also sent copies of all the bad reviews to the Attorney Generals office in the state they operate. I sent info to a news station in that state. They should not operate at all. Also trying to find who the senator is so I can send it on to them. They make is so much worse for the honest person that wants to do business. This is a PATHETIC COMPANY. Do not have any deal with them.
"

modified review This review was modified by Buybeware on August 09 2014 06:37:38 AM

Rating 2/10
1/5
modified review posted

"Worst online store on the web.After waiting weeks with no responses ,finally reached cust serv got a return merch reqeust passed.Sent my order back they received it on june the 7th,still no REFUND sent over a dozen emails and tried to call over 40 times no response.Now they stole my money and got the merchandise back.If a class action lawsuit is placed on them IM ALL IN!"

modified review This review was modified by scottysid on July 14 2014 03:31:45 AM

Rating 2/10
1/5
modified review posted

"Sucks. Ordered almost a month ago and order still has not shipped. I requested a refund, but after reading the reviews I can this company is in the business of collecting money, not delivering products. Good thing it was not that much $$$. Lesson learned. I am not sure how they are allowed to stay in business."

modified review This review was modified by JadeRivertheoriginal on June 28 2014 09:48:37 AM

Rating 2/10
1/5
modified review posted

"Worst online company I've ever dealt with. Will never buy from them again. I'm telling all my friends to STAY AWAY....

It's now July 10th, 2 weeks after I posted my initial review. Still no shipping number from these people or correspondence. They just don't care about the customer. They won't be in business long...
"

modified review This review was modified by Dennis22 on July 10 2014 12:06:49 PM

Rating 2/10
1/5
modified review posted

"Horrible. Horrible. Horrible. They bill your credit card as soon as you order, dont get the order for months and then when you discover its a piece of junk, you cant even return it. They insist the return is made within 30 days of receiving it (after you secure a RMA - return merchandise authorization from them) but after 15 calls and 11 emails, they have not responded. They will send you an automatic email saying someone will contact you but it never happens. Now I am out the money and left with a piece of made in china junk (complete with chinese symbols) on the tablet.

DONT BUY ANYTHING FROM THEM....IT IS A COMPLETE RIPOFF. TOO BAD THE ATTORNEY GENERAL OFFICE DOESNT GET INVOLVED.
"

modified review This review was modified by jcaferro on June 16 2014 09:44:25 AM

Rating 2/10
1/5
modified review posted

"Poor poor customer service. I bought an iPad from them on April 5th that is still linked to the original owner and can't be used unless the original owner removes it from their account. I have put in two support tickets and requested an RMA for a replacement as well as left phone messages. They have failed to respond to any of them. Do not do business with this place!"

modified review This review was modified by Joewilson85 on June 11 2014 01:51:44 PM

Rating 2/10
1/5
modified review posted

"I call Justdeals and can get no answer. I tried over 50 times. I even emailed once but have not gotten a response. When you order it does not tell you that it will take over two weeks to ship until the order is complete. I am wondering if this is a scam. The chances I will refer someone to this site is a -20%. until there customer service improves."


Rating 2/10
1/5
modified review posted

"I placed my order on March 15th. Their RMA policy states that you must submit the RMA within 30 days of PURCHASE. I ordered a buy one/get one for hand held bug zappers & got these rinky dink non hand-held ones that you have to plug in. C'mon really!!?? I live in FLORIDA - need to be able to aggressively swat them! I ALSO ordered a very nicely priced Blu-Ray player. What they do NOT tell you in the main page info OR the title is that it's refurbished. This same item - refurbished, from NewEgg costs LESS and would NOT have taken this long to arrive either! Put in for the RMA to take the entire shipment back. Buyer beware - check the "Additional Information" tab to find out if you're getting a refurb or not - it hails back to the old 'Bait & Switch' tactics - which happens to be illegal under Federal US Law. NOT remotely pleased & will never, EVER, buy from them again. Had also sent them a message about the extremely slow shipping & NO reply even after 3 days.

UPDATE 4/29/14 - Upgraded PayPal dispute to a Claim. Zero response to RMA OR PayPal.
"


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