295 reviews
posted Jun-03-2013
reply posted Jun-06-2013 “Our shipping policy states, "Please note that it can take up to 2-7 business days (M-F) for your item to ship. In rare cases, an unforeseen delay may occur which can extend the shipping time of your order." This information is not hidden anywhere. In fact, it is also at the top of the email confirmation that is sent to you right after you place the order. Thank you for your order and like we stated in our email to you, your order will be shipping out by the end of the week"”
posted May-28-2013
reply posted Jun-06-2013 “Customers email was responded to. She was told of the delay and was given the shipping policy. Customers order has been delivered. USPS 9400110200828768519663”
posted May-20-2013
reply posted Jun-06-2013 “Customer received order on 5/24.
UPS 1Z51V2520347950602
Scheduled Delivery:
Friday, 05/24/2013, By End of Day”
posted May-15-2013
reply posted Jun-06-2013 “Our shipping policy is available to the public to see. Customers, our shipping policy is Most Orders are usually processed and shipped within 2-7 business days. This information is not hidden. This customer placed their order on 5/3. The order was shipped on 5/14. That is seven business days. Once shipped the order was delivered on 5/16. USPS 9400110200828759758668”
posted May-10-2013
reply posted Jun-06-2013 “This customer has only ordered from our website once. Customer ordered this item on a Saturday and as our shipping policy states most orders will ship within seven business days. Once shipped it can take up to 6 business days for delivery. Ordered on 4/27 delivered on 5/13 UPS 1Z09Y77YYW46289104”
posted May-05-2013
reply posted May-06-2013 “Hello,
We apologize for the inconvenience and the delay in shipping. This item is currently on back order due to the high volume of orders we received. You are getting the final shipment in tomorrow morning.”
reply posted Feb-12-2013 “We contacted MSeneker and discussed her concerns, and she decided to continue with the purchase. For the record, our customer service number is 818-341-7000 x 200. or CS@justdeals.com.”
reply posted Feb-04-2013 “Hello,
We apologize that the item did not work, prior to you writing this review you sent us an email on 1/26 stating that the item did not work. To which we replied on 1/28, the following Monday, apologizing for the item you received as well as attaching a prepaid shipping label for you to send the item back to us. We will forward the same email to you again. The label is attached in the emails we have sent you. We have explained this several times. I am sorry but I don't know how else to explain this to you”
"This is such a scam of a company. I paid for my item on the 1st of June and they gave me a tracking number stating I should have it by the 8th. I didn't receive it so I called the post office and they have no record of anything with that tracking number ever being shipped. Three hours on the phone later, I was told by a "customer service" person it would ship today. Stay away from them, they are nothing but a FRAUD company."