Just Deals Reviews - justdeals.com Ratings at ResellerRatings

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justdeals.com

Computer Hardware & Software

Rating 2.83/10 295 reviews

2.83/100
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All Customer Reviews (297)


Rating 2/10 1/5
modified review posted Jun-10-2013

"This is such a scam of a company. I paid for my item on the 1st of June and they gave me a tracking number stating I should have it by the 8th. I didn't receive it so I called the post office and they have no record of anything with that tracking number ever being shipped. Three hours on the phone later, I was told by a "customer service" person it would ship today. Stay away from them, they are nothing but a FRAUD company."

Rating 2/10 1/5
modified review posted Jun-03-2013

"My experience echos that of most on here. Ordered an item on 05-23-2013 and did not even get a confirmation until 05-28-2013 stating that it was shipped with a UPS tracking number. A week later, UPS still indicates that they have never received the package for shipment. Three attempts to email JustDeals for an explanation have gone totally unanswered. I will never buy anything from the fraudulent vendor again!"

modified review reply posted Jun-06-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“Our shipping policy states, "Please note that it can take up to 2-7 business days (M-F) for your item to ship. In rare cases, an unforeseen delay may occur which can extend the shipping time of your order." This information is not hidden anywhere. In fact, it is also at the top of the email confirmation that is sent to you right after you place the order. Thank you for your order and like we stated in our email to you, your order will be shipping out by the end of the week"”

Rating 2/10 1/5
modified review posted May-28-2013

"As many people have already reported here, JustDeals.com seems to do the same thing on at least the majority of their items, they sell you on the deal, get your money, generate a USPS tracking number then set your status as shipped and you wait and wait. You try to contact them and they do not respond. Later they may even try to say you didnt get their response, but this is a trend. My suggestion is to avoid these guys. I give them 1 star because I cant give them a big fat zero. Glad I used Paypal and can at least expect my money to be refunded."

modified review reply posted Jun-06-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“Customers email was responded to. She was told of the delay and was given the shipping policy. Customers order has been delivered. USPS 9400110200828768519663”

Rating 2/10 1/5
modified review posted May-20-2013

"Very disappointed with this merchant. I have tried contacting Justdeal.com via email and phone several times to locate my purchase with no response. It has been 20 days since I ordered and money was sent via paypal immediately. No communication "

modified review reply posted Jun-06-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“Customer received order on 5/24.
UPS 1Z51V2520347950602
Scheduled Delivery:
Friday, 05/24/2013, By End of Day”

Rating 2/10 1/5
modified review posted May-15-2013

"Ordered an IPod and my credit card was charged with 48 hours, however 13days later I had not received any confirmation of shipment.. Item was shipped only after I contacted them stating that I was going to dispute the charge and file a mail fraud complaint..

THEY ALWAYS HAVE AN EXCUSE. SO MANY PEOPLE CAN'T ALL BE LYING. BEWARE!!!!!!"

modified review reply posted Jun-06-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“Our shipping policy is available to the public to see. Customers, our shipping policy is Most Orders are usually processed and shipped within 2-7 business days. This information is not hidden. This customer placed their order on 5/3. The order was shipped on 5/14. That is seven business days. Once shipped the order was delivered on 5/16. USPS 9400110200828759758668”

Rating 2/10 1/5
modified review posted May-10-2013

"We've ordered several things from Just Deals and almost every time there is a shipping delay or issue. The "item was real popular and is on back order" excuse is BS! Inventory systems know whether or not they have items in stock. My latest purchase was a Coby Tablet. Ordered on 4/27 and their website showed that a tracking number was generated on 4/29. No movement at all several days later and UPS tells me they never shipped it. So I'm assuming they generate a fake tracking number just to stall. I look today and a new tracking number is there so we'll see. AVOID JUST DEALS if you prefer competent shipping of your items!"

+ Read user comments
modified review reply posted Jun-06-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“This customer has only ordered from our website once. Customer ordered this item on a Saturday and as our shipping policy states most orders will ship within seven business days. Once shipped it can take up to 6 business days for delivery. Ordered on 4/27 delivered on 5/13 UPS 1Z09Y77YYW46289104”

jmsshively's Avatar
Oklahoma
Rating 2/10 1/5
modified review posted May-09-2013

"ok this is the first review i have ever takin part in on 4/27 i purchaced a tablet for my wifes birthday witch is 5/2 tablet was shipped on 5/6 and recieved on 5/9 on arrivel the box had been opened and some one had tryed to get to internet on it be for her we only know this because the book had been opened and to the page trouble conecting internet we tryed to conect to internet and nuthing we even tryed to get a hot spot at 4 other places be for realising they sent a defective item to us and we think they knew this due to the box being opened and book being opened as well we spent 44.99 on tablet and return site is down so no prepaid returns are avalible so here goes 16.98 to send it back we included a note with tablet and reciept for shipping back to justdeals letting them know we r now out 61.97 and been almost three weeks if i known this was the case i would have never purchaced wifes bday present from them to good to b true will repost if they make it right but my hopes of giving wife a tablet are way down i put insurance and tracking because i dont trust them at this point so far DO NOT BUY "

Rating 2/10 1/5
modified review posted May-08-2013

"**Update..
They were quick to respond today and I was told the item that they gave me a tracking number for was never sent and back ordered.
I have asked for an immediate refund.

I logged on to check my order and it says no orders are found but they have charged me and sent me a tracking number. I have made many attempts to check on my order after no updates were made to the UPS tracking after many days. The number gives you an option to leave a voicemail but then does not let me any of the 10 times I have called. I have emailed this morning and hope they see this here and respond soon.
I will update when I hear from them."

+ Read user comments
Rating 2/10 1/5
modified review posted May-05-2013

"I ordered a tablet over two weeks ago. The charge 45 dollars immediately on my credit card, and yet I have not received my merchandise. I have send them emails and called them daily since the day I received a tracking number for the shipment. It looks like it never shipped. The tracking number they gave me indicated that UPS has not received the items. I am trying to be patient but I can't anymore. I will file a complaint against justdeals tomorrow at the Mass Dept. of consumer affairs and I also talked with a consumer specialist regarding this."

modified review reply posted May-06-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“Hello,

We apologize for the inconvenience and the delay in shipping. This item is currently on back order due to the high volume of orders we received. You are getting the final shipment in tomorrow morning.”

Rating 2/10 1/5
modified review posted Apr-09-2013

"I was thrilled to find a deal on a Kindle Fire and placed my order on 3-22-13. On 3-25-13, I recieved an email with a tracking number. Two days later, I got an email from UPS stating that my tracking number had been voided. I called the customer service number at JustDeals, and was told that my order was being shipped from an outside source and they would email me a tracking number as soon as they got it. It's now 4-9-13, and I have heard nothing. I've called and left messages, and nobody ever bothers to call me or email me. I am VERY disappointed, and as soon as this is resolved, I am going to unsubscribe from their updates and pass the word on Facebook and Twitter to warn others of the poor experience. I should have listened to my gut and sprung for the extra money and ordered directly from Amazon. As soon as the credit card company voids the transaction, that's exactly what I'm going to do. I will never shop with this merchant again, and I am going to warn everyone I know not to bother."

Rating 2/10 1/5
modified review posted Apr-07-2013

"One of the worst one day deals website. Paid for a tablet and was provided a tracking information. Couple of days later tracking was cancelled and got a response that I should be fine and getting my tablet soon as it was shipping that day and also will be getting a valid tracking number. 2 weeks later still no tracking number and customer service has not responded to numerous request for getting info on this. It's been over 3 weeks since this was ordered and this guys have nothing to say. Should have stayed with woot. Or anything else."

modified review This review was modified by Manan on April 09 2013 05:26:07 PM
Rating 2/10 1/5
modified review posted Mar-29-2013

"I placed an order for a refurbished Kodak camera almost 4 weeks ago. I HAVE NOT RECEIVED MY CAMERA AND NONE OF MY EMAILS HAVE BEEN ANSWERED. NO WONDER THERE'S NO WAY TO CONTACT THEM BY PHONE. AS I CAN SEE THERE ARE QUITE A FEW DISSATISFIED CUSTOMERS. I WILL NEVER BUY FROM THEM AGAIN.


SO TODAY Just Deals emailed me to tel ME they sent me an email last week. They said that when I left a message they didn't write down my number correctly so they could return my call. THIS IS THE BEST PART: they told me that a whole pallet of packages were stolen from a UPS location.WOW! I'VE heard it all from this company now! And they asked me to email my phone number so they can contact me! Really????
"

modified review This review was modified by Debiv on April 03 2013 08:40:10 PM
Rating 10/10 5/5
modified review posted Feb-11-2013

"I am waiting to see what happens with my purchase of an HP laptop. There is no contact information listed for Just Deals, and I tried everything to find out about the $65 warranty. If it's only for a year or less, I requested that they NOT include it with my purchase as I can find an after-market one cheaper than that. So much would have liked to talk to someone! Nothing was mentioned in the listing about the length of the warranty. Sort of regretting the purchase, so may just cancel.
Completely satisfied now! Just deals called to tell me that the warranty is for 2 years. Yes! I'm following through with the purchase after all!
"

modified review This review was modified by mseneker on February 12 2013 05:35:10 PM
modified review reply posted Feb-12-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“We contacted MSeneker and discussed her concerns, and she decided to continue with the purchase. For the record, our customer service number is 818-341-7000 x 200. or CS@justdeals.com.”

Rating 10/10 5/5
modified review posted Feb-05-2013

"Ordered a Toshiba portable DVD player. Works fine, came in 4 days which is good. I should have ordered two, my kids fight over who gets to pick the movie when we are traveling. "

modified review This review was modified by WinstonChurchill27 on February 05 2013 09:40:57 PM
Rating 2/10 1/5
modified review posted Feb-02-2013

"Will never oder again by just deals. The most of the items are crapp and not Deals. Seams like their could not get ridden of good because their do not work or not worth anything, so their put them on Just Deals. Shipping takes forever and customer service SUCK. My last order did not work and I try to get a prepaid lable to send it back. Hopeless. Yes make me pay $10 dollar in back and for shipping for a item of $10 Dollar. Does that not mean I am loosing out of money. Was the last time I used JustDeals. Just deals contacted me to let me know that my reviews was wrong and wants me to take it down . Than please explain where is the pre paid label. There is a labels , correct but when I went to the post office they sad I have to pay for shipping, your shipping takes absolutely to long and I will never order again . So what is wrong on this statement. And by the way I emailed three times and never got an answer"

modified review This review was modified by nysteffi on February 04 2013 12:27:11 PM
modified review reply posted Feb-04-2013
Justdeals.com's Avatar
Justdeals.com, Just Deals rep has responded

“Hello,

We apologize that the item did not work, prior to you writing this review you sent us an email on 1/26 stating that the item did not work. To which we replied on 1/28, the following Monday, apologizing for the item you received as well as attaching a prepaid shipping label for you to send the item back to us. We will forward the same email to you again. The label is attached in the emails we have sent you. We have explained this several times. I am sorry but I don't know how else to explain this to you”

 
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