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Horrible Experience, I will never do buisness with them again. Promise
"On 3/2/2017 found their site and the cover I wanted placed my order. Within a week I received my cover but I wasn't happy with the quality of the cover because I could see through it. I didn't feel this would be adequate because my scooter sits under the sun when parked. I was told the I would receive a shipping label and they recommended another cover that cost me $20.00 extra that I approved. I kept checking my email and 6pm came and went but I never received the label. This was on Friday, I called but they close at 6pm. I sent them 2 emails expressing my disappointment. Today is Monday, 3/13/2017 I called. I asked to speak to a manager and was told the only way I could communicate with a manager was through email. I told them that I had decided to cancel my order in it's entirety. I don't want to do business with rude people that don't care about their customers. I only wish I would have read the reviews before placing the order. I told them I still needed the shipping label, and all she could tell me is that it would come today. Unbelievable, but I blame myself more, I should have done my research first. That's what I'm advising you to do as well."
"I am dissatisfied with justmotorcyclecovers.com. When I purchased my cover I told them it had to fit over 2 saddle bags for my BMW F800GT and that I wanted a complete cover that would reach the ground because I keep it outside. I also informed that I was several weeks away from mounting my saddle bags and they said that if it didn't fit well I could take a picture and return/exchange it. Once the saddle bags were mounted the cover didn't reach the ground and doesn't provide full weather protection. I contacted customer service with a photo and they 1) refused to allow me to exchange it and 2) didn't respond to my 2nd message requesting a deeper conversation with a manager and 3) didn't treat me as a valued customer over the telephone. The product is good, but the return policy, customer service, and willingness to keep customers happy is HORRIBLE."