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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1 Customer Reviews

Rating 2/10
1/5
modified review posted

"I am dissatisfied with justmotorcyclecovers.com. When I purchased my cover I told them it had to fit over 2 saddle bags for my BMW F800GT and that I wanted a complete cover that would reach the ground because I keep it outside. I also informed that I was several weeks away from mounting my saddle bags and they said that if it didn't fit well I could take a picture and return/exchange it. Once the saddle bags were mounted the cover didn't reach the ground and doesn't provide full weather protection. I contacted customer service with a photo and they 1) refused to allow me to exchange it and 2) didn't respond to my 2nd message requesting a deeper conversation with a manager and 3) didn't treat me as a valued customer over the telephone. The product is good, but the return policy, customer service, and willingness to keep customers happy is HORRIBLE."

modified review This review was modified by user527 on June 04 2014 08:06:09 AM


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