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Ratings Rating
Full Rating Profile
  • Rating 3.33/10 3 reviews

    3.33 / 100
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    JustAnswer.com is not a merchant member
    JustAnswer.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • JustAnswer.com contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 3 Customer Reviews

Rating 2/10
1/5
modified review posted

"Had a problem with my TV. Sent description of it to JustAnswers. Got a response from a master technician relatively quickly. He ask two basic trouble shooting questions to qualify the problem. After that, it finally got "escalated" to all experts. But no further response but billed for $28 to take a couple of minutes to ask fundamental questions. Waste of time and money. No way to complain or escalate on their site. BBB rating is a joke."




Rating 10/10
5/5
modified review posted

"A great and quickly accessible service that gave me -a very stressed out owner of a beloved dog - the information and so the peace of mind I desperately needed.
I found the vet advice I got from this site re an anterior cruciate ligament post-op treatment, very valuable, specific and detailed and I am following it to the letter..Far superior to that from a local vet.. Thankyou JustAnswer.
"

modified review This review was modified by portdweller on August 03 2010 03:39:47 PM

Rating 2/10
1/5
modified review posted

"I was searching a major manufacturers website for a replacement part and somehow was bounced over to this justanswer.com site. I was inattentive in thinking I was with a representative of the manufacturer. I had the question "where can I purchase this part"? I had to agree to pay $12.60 before they would agree to help me and that I did.

The answer they gave me was what I already had from the manufacturer. They kept asking that I accept their answer and I did not do that because they did not help me. But to settle this matter, I agreed to pay the $12.60 and chalk this one up to experience. Another interesting note - to go back now and read their answers, I have to pay $3.00.

It is a "never again" for me. I recommend anyone considering using this company, read the online reviews. I wish I had done that first.



"

modified review This review was modified by kmarcas on August 15 2009 04:39:06 PM


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