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jumpingballs.com/

Toys, Games, Hobbies

Rating 7.75/10 59 reviews
(136 lifetime reviews)

7.75/100 (6-month rating)
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All Customer Reviews (136)

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Rating 8/10 4/5
modified review posted May-14-2012

"What an awesome product! We were overjoyed to have found a place that sells jumping balls in adult sizes. After about 2 hours of enjoying the great exercise, my son's jumping ball popped. While communication is slow, with this company, they did send a replacement ball out, once I was able to talk to them. In fact, we received the ball 2 weeks earlier than promised!! Clearly this is a small business, with a HIGH demand for an AWESOME product. I am pleased with the product, and yes, even the customer service. (which can be slow,at times, but they are SUPER friendly folks!!!) I say, buy the product... you won't regret it!!! Spread the word, tell your friends, buy a party pack and have fun with the entire family!!!"

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Richmond, VA transplant from Somerville, MA
Rating 10/10 5/5
modified review posted May-10-2012

"I am so happy to have discovered JumpingBalls.com. The product and the customer service is fantastic. A friend had had one at a birthday party for her son. She told me how great they had been to her so I thought I'd give it a try. I ordered 2. (I have s small day care.) Two days later, they were at my door! I needed direction on how to inflate them and they answered me within 3 hours! The price is right, the shipping is quick, the product is great and the customer service is wonderful. Who could ask for anything more from a company? Thank you JumpingBalls.com! I'll be back again as the kids get bigger."

Rating 10/10 5/5
modified review posted May-09-2012

"The Slide and splash water park is great! My 2-1/2 year old absolutely loves it. Also they have great customer service!"

Rating 8/10 4/5
modified review posted May-08-2012

"The website was a challenge, but the live chat was great!"

Rating 2/10 1/5
modified review posted Apr-22-2012

"Ball arrived with a gash in it. Attempted to contact seller with several emails. Seller did not ever respond."

modified review posted May-02-2012

MrJumpingBalls, JumpingBalls.com rep has responded

“We are already in contact with customer and have mailed a replacement. For the record, all our products are inflated for 24 hours before being packed, this incident is highly unusual, but we are happy to make the customer happy. :-)”

Rating 10/10 5/5
modified review posted Apr-22-2012

"I ordered 5 Hoppity Balls as Christmas gifts this season. They arrived in plenty of time and all the kids are really enjoying them! I'm reviewing now though, because one of the balls recently got a small pinhole in it--the child's fault--and when I contacted the company about how to best repair it, I got good advice but best of all, the promise that if the repair didn't work, Daniel had preauthorized a 50% discount on a new ball! I can't imagine what the negative comments are about because JumpingBalls.com has gone above and beyond for me and my grandchildren! Now all the adults in my family want their own Hoppity Balls and I just may have to buy them each one! Thank you so much for being such a great company who knows what real customer service is all about!"

Rating 10/10 5/5
modified review posted Apr-19-2012

"What a great product! I got two of these for my daughters, they are having so much fun! I just now ordered two adult size for my husband and I. Can't wait to get them : ). Will be back with a review of the adult size : ) thank you jumping balls and Daniel. Also fast shipping!"

Rating 4/10 2/5
modified review posted Apr-18-2012

"I would just like to say that I have not yet received the package to review it. I bought it on the 6th and it is now the 18th. I understand shipping takes time but what I don't understand is why they never seem to be online for their online customer support. Nor do they have a phone number. I wrote them an email for a tracking number and have yet to hear from them. I'm very disappointed with their customer service so far. I'm sure the product is great but I will be giving them a one star for customer service."

Rating 10/10 5/5
modified review posted Apr-04-2012

"My 2 boys are having great fun on their jumping balls! would recommend these as a great gift to."

modified review This review was modified by PATRICIA45 on April 13 2012 08:50:13 AM
Rating 10/10 5/5
modified review posted Apr-03-2012

"I searched every store for these jumpingballs and finally decided to look online and found this website. I purchased two small balls 18 inch size suitable for 3-6 year olds. If you buy two balls the hand pump is free (great deal). They arrived yesterday, I was so excited. My four year old and her almost five year old cousin had so much fun with these, all my searching paid off. I'll buying more soon for birthday gifts as they are great for exercise and the kids loved them. "

 
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