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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.13/10 7.13/10
    Chance of future purchase: Rating 8.58/10 8.58/10
    Shipping & packaging: Rating 7.80/10 7.80/10
    Customer service: Rating 8.20/10 8.20/10
    Return/Replacement policy: Rating 8.14/10 8.14/10

8,052 Customer Reviews

Rating 10/10
5/5
modified review posted

"prices great easy to navigate great experience overall"


Rating 2/10
1/5
modified review posted

"For the second time this year, Joss & Main has failed to deliver my order. This is very disappointing, as I invest a fair amount of time on the site picking out things for my home. In both instances, the transaction was completed and the item was supposedly shipped. I have doubts here, as the shipping label and UPS tracking number were assigned, but in the first instance the item was "damaged" during shipment and in the second it was "lost in transit." I was given a refund, but was still extremely frustrated. If these were truly shipping errors, then why was Joss & Main responsible and not UPS? There's something fishy going on here."


Rating 10/10
5/5
modified review posted

"I just ordered the Berkeley Mirror and just as I did so the notice of "this item is a final sale and cannot be returned" popped up. I hope I dont regret this order. I have wanted this mirror for awhile now. Cant wait to see it! "


Rating 10/10
5/5
modified review posted

"I had a very good experience with Joss and Main. the chair i ordered was mistakenly sent in wrong color. they immediately sent replacement at no cost to me. all done very quickly and kindly."


Rating 10/10
5/5
modified review posted

"Thank you for a seamless process!"


Rating 6/10
3/5
modified review posted

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Rating 6/10
3/5
modified review posted

"I love your page and easy access through most pages. Accessibility throughout needs to be improved, though. It takes time to browse and when "you are searching for specific items such as lamps for example, you don't provide for that area. You have to browse every where to find a lamp!" - this area needs to be improved to make shopping a lot faster when looking for an specific item."


Rating 2/10
1/5
modified review posted

"I"ve made 2 purchases with Joss and Main - both items looked great...online. The first item was a piece of junk so I returned it. The second was a $660 chest that turned out to be pressboard and one of the hinges had ripped right out of the side! It is also missing the 4 feet shown in the picture. I have one more order that I have already placed, but I"m expecting I will have to return that too! Don't order from Joss and Main unless you like really expensive trash!"


Rating 4/10
2/5
modified review posted

"had a 10% coupon valid until nov 30. Not accepted.
ordered my item anyway since i needed a new dog bed. not honoring a good coupon is not cool and i wont shop again on this site.
"


Rating 6/10
3/5
modified review posted

"EASY AND FUN ON LINE SHOPPPING"


Rating 10/10
5/5
modified review posted

"switched from Gilt to Joss & Main. Quality much higher, prices much better and customer service way,way better."


Rating 6/10
3/5
modified review posted

"You need more options for delivering items. I myself can not move items from delivery truck, but would actually purchase more options for delivering."


Rating 10/10
5/5
modified review posted

"I saw it, loved it bought it...they have that accent item or inspiration piece Im always looking for!"


Rating 8/10
4/5
modified review posted

"Great variety of products!"


Rating 10/10
5/5
modified review posted

"I love Joss & Main. We have been slowing updating our 1955 ranch & Joss & Main has all the best values we needed. Dishes, rugs, chairs, dressers, linens & on & on. Something for every room. The quality is great & prices give you the best value available. Our old home is looking very stylish & updated!"


Joss & Main is a Merchant Member! Learn more

Joss  &  Main is a merchant member
Joss & Main participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.