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Store InformationStore Info
Full Rating Profile
  • Joss  &  Main Joss  &  Main Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.17/10 7.17/10
    Chance of future purchase: Rating 8.47/10 8.47/10
    Shipping & packaging: Rating 7.76/10 7.76/10
    Customer service: Rating 8.00/10 8.00/10
    Return/Replacement policy: Rating 7.75/10 7.75/10

10,109 Customer Reviews

Rating 10/10

"I had trouble with the order form"

Rating 10/10

"Certainly, the quilt I purchased and the one I originally looked at, Joss & Main by FAR had the BEST price with a substantial financial difference. However, I don't like the description on the linens and HOPE that the purchase is right. It shows they are 1500 thread count, but the description says "feels like." IF in fact your company is entitling items as they are something and then in the description saying otherwise, even if it's legal, I believe it's wrong, and I will retaliate such bate and switch actions

Right now, and star rating I provide cannot be accepted as accurate, because I have not received the merchandise.

Rating 4/10

"This isn't a review of this particular order, but my experience with Joss & Main in general. I feel that they're a bit disorganized. In my last order, it took 2 months before they sent my item and then it turned out that they sent the wrong item. In a previous order, I received a damaged item and asked that they only send a replacement for the one piece that was damaged. They resent the entire unit. Out of the 3 orders I have made on this site, 2 of them have been not great experiences. I only keep coming back because the prices are good. They fix their mistakes, but I'd rather there not be any."

Rating 10/10

"My first time shopping at Joss & Main ...I will return , can't wait to get my order. The experience was easy and informative. "

Rating 10/10

"Great products, gold star servise !!! "

Rating 10/10

"Ancient Mariner Lawrence 5 drawer Mahogany chest; this fits perfectly into a narrow alcove
next to my wardrobe. It looks good; friends have admired it. I changed the drawer handles as the orginal ones looked a bit cheap and flimsy but apart from that it's good quality.

Rating 10/10

"This makes shopping so easy. I know what I like and where to find it. Thanks."

Rating 4/10

"I ordered a cushion for my daughter. It never arrived. I called to enquire...got several different opinions about the status of the delivery - someone said the order had not been received, someone said there were no more pillows to send...it took weeks and quite a bit of effort to finally receive the order. I hope this order is handled differently."

Rating 10/10

"Like this company. Great selection of really neat stuff. "

Rating 2/10

"It was a disaster trying to get this order to go through. I was ready to unsubscribe to this site and I have been a good customer. I am so frustrated. I hope these items get shipped and delivered without any problems"

Rating 6/10

"I only want 2 lamps, I think i have pressed 'PLACE ORDER' a couple of times, so please confirm that in fact 1order of 2 lamps. Thank you
Patricia MacGillivary

Rating 10/10

"I enjoyed my experienced shopping and I will return soon."

Rating 10/10

"Excellent company--Prices are fair and of good quality!

Ana Nail
Kimberly, Idaho

Rating 10/10

"Love the look! It has my style."

Rating 10/10

"This Arbor Quilt in Aqua is just what I have been searching for to brighten my new master bedroom. The price is right and I'm sure the quality will be wonderful. Thanks for making my day."

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Joss & Main is a Merchant Member! Learn more

Joss  &  Main is a merchant member
Joss & Main participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.