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RatingsRating
Store InformationStore Info
Full Rating Profile
JomashopCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Brooklyn Army Terminal 140 58th Street, Unit 3a Brooklyn, NY
    • Contact: orders@jomashop.com
    • Phone: 877-834-1434
    • Customer Support: 877-834-1434
    • Business Hours: 9:00am - 6:00pm Mon-Thur 9:00am - 3:00pm Fri
    • Fax: 212-924-3108

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.93/10 8.93/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 8.96/10 8.96/10
    Customer service: Rating 8.38/10 8.38/10
    Return/Replacement policy: Rating 8.53/10 8.53/10

4,532 Customer Reviews

Rating 2/10
1/5
modified review posted

"Before buying a watch from Jomashop, I did a lot of review online. Most of the reviews were either Ok kind or negative. Since there were some promotional offer, I went ahead and bought a Seiko Chronograph watch. When I received the watch, I realized that though it was a brand new, it had minor scratches on the dial and plastic wrap to protect strap against scrathes was not present on the watch straps. Since I bought this watch as a Christmas gift for a friend, I wanted a neat one. So I spoke to the a Jomashop executive on the chat support and explained the issue. He helped me with RMA processing and he informed that I will be getting the return shipping charges refunded along with the price of the watch. I returned the watch through an insured mail and finally got only the money I paid for the watch. I did not get return shipping charges refunded. When I spoke to the chat support executive, this time he refused saying there is nothing wrong with the watch.

Finally the reviews I read about Jomashop became true. It is not a great site to shop. They quote price slightly lower than other sites but that is a compromise against the service and the manufacturer Warranty. Yes, they do not provide manufacturer warranty.
"


Rating 10/10
5/5
modified review posted

"Very satisfied with the prices and service! Will use jomashop again! "


Rating 10/10
5/5
modified review posted

"Great price! Quick delivery!"


Rating 10/10
5/5
modified review posted

"Perfect transaction! I received the watch that I wanted and saved A LOT OF MONEY! Shipping was very fast! I am so happy that I have discovered a new place to shop for a great selection of top quality items and that cares about customer satisfaction."


Rating 10/10
5/5
modified review posted

"I bought Tag Heuer watches with Jomashop in January 2015. Jomashop offers best prices and I get real Tag Heuer watches for reasonable price just in few days. I was fully satisfied with their services. Everything was transparent, fast and high quality. Thank them for their good job. "


Rating 10/10
5/5
modified review posted

"very good!!!very nice!!!!"


Rating 6/10
3/5
modified review posted

"Great price but... Is the watch brand new? I do not think so. There is no plastic protective skin on the watch. And there is a significant scratch on the watch band!! Unbelievable!"


Rating 10/10
5/5
modified review posted

"Great experience! We saw a Citizen watch in the mall and looked on Jomashop. Found the exact watch at a much better price. It was an easy site to use, no shipping, and great service (I received the watch in two days)."


Rating 10/10
5/5
modified review posted

"I am really satisfaction with it's customer service. I had problem with the delivery of my goods at my offfice. They fixed the delivery problem and they made a follow up. I like jomashop price."


Rating 10/10
5/5
modified review posted

"I bought my friend a Tissot watch I had been looking for.
What a surprise when I saw exactly what I had been looking for at the very fair price!! It arrived very quickly and was in excellent condition. I certainly will be buying again from Jomashop.com.
"


Rating 10/10
5/5
modified review posted

"This was my first purchase from Jomashop and I was very satisfied. Competitive price, good delivery and on line customer service was very helpful. Will buy from here again in the future no doubt."


Rating 4/10
2/5
modified review posted

"I ordered 2 watches for Christmas presents. One week after I ordered them, the prices were much cheaper. I contacted them to get ra price adjustment and was never given one. Then, one of my watches arrived in a box that was completely smashed and looked like it came out of the garbage. I could not give that to someone as a present. I contacted customer service and they offered for me to return it and they would replace it the "next day and it would be there in time for Christmas". This was 3 weeks before Christmas. I never received the watch. I contacted them twice and then finally got a response the day after Christmas. They realized nobody ever shipped the watch. I did finally receive the watch and was happy that it was my husband's present as he understood the circumstances of the late present. Jomashop never tried to compensate me or apologize for the mishap. It's very unfortunate because I had ordered from them in the past and was a returning customer. Unfortunately, I am not sure I will order from them again."


Rating 10/10
5/5
modified review posted

"I bought 6 watches for my groomsman and they were shipped to me quickly with no problems. I opened each watch to inspect them and they were perfect. Excellent online shopping experience. Thank you."


Rating 10/10
5/5
modified review posted

"My # 1 store when purchasing a watch. Lots of brands to choose from. Would love if they would have financing plans. I always recommend all my friends to check jomashop first. Best deals ever!"


Rating 10/10
5/5
modified review posted

"Very good experience, Same watch as shown on pictures and awesome price.

Thanks
"


Jomashop is a Merchant Member! Learn more

Jomashop is a merchant member
Jomashop participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,897 merchant members.