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Stores > Jomashop
  • Jomashop Jomashop Elite Status
    • ADDRESS
      11220
    •  
    • BUSINESS HOURS
      9:00am - 6:00pm Mon-Thur 9:00am - 3:00pm Fri
      GENERAL PHONE
      877-834-1434
      FAX
      212-924-3108
    • SUPPORT EMAIL
      orders@jomashop.com
      SUPPORT PHONE
      877-834-1434

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.1/10 9.1/10
    Chance of future purchase: Rating 9.08/10 9.08/10
    Shipping & packaging: Rating 9.03/10 9.03/10
    Customer service: Rating 8.63/10 8.63/10
    Return/Replacement policy: Rating 8.69/10 8.69/10
Voice your opinion! Review Jomashop by clicking a star below.
Rating 10/10
5/5
2017-10-17

All super

"Thank you !!!!!!!!!!!!!!!!!"


Rating 10/10
5/5
2017-10-17

Recent Glycine watch purchase

"Received my new watch promptly as advertised and as requested by fast courier shipping.
Best price on the Internet in perfect new condition.
Thanks so much Jomashop for an enjoyable purchase experience.
"


Rating 10/10
5/5
2017-10-17

Great Value

"Best price I found online, crazy fast shipping, beautiful product. Thank you!"


Rating 10/10
5/5
2017-10-17

excellent

"very good prices and products"


Rating 8/10
4/5
2017-10-17

M1703136

"I like it. Thank you Jomashop"


Rating 10/10
5/5
2017-10-17

Excellent service!

"I order my watch and they delivered it within 3 days. "


Rating 10/10
5/5
2017-10-17

Nice shop

"Nice shop, nice price and fast deliver"


Rating 10/10
5/5
2017-10-17

Excelente.

"Relojes de excelente calidad."


Rating 10/10
5/5
2017-10-17

Highly Recomment

"Great prices, flawless product, exceptional customer service. Items shipped quickly and were exactly as pictured. Will definitely be ordering again. "


Rating 10/10
5/5
2017-10-17

Excellent !!!

"Delivery faster and product arrive in excellent condition !!!"


Rating 10/10
5/5
2017-10-17

glycine incursore, cheep and fast shipping!

"Very good experience. The price is so good (less 300$ of other seller) and the shipping (international) very fast"


Rating 2/10
1/5
2017-10-17

order M1703830

"Received my watch unoperational, send a couple of emails to customer service and no response after a week. Still waiting for a response."

Rep reply posted Oct-17-2017

A rep from Jomashop, Jomashop, has responded

“Jomashop is sorry and would like to thank the you for sharing your experience.

Jomashop would love offer a solution for the issue on hand.

Please contact me directly and I will do my best to assist you.

Roee Adler
Customer Service Manager
Roee@jomashop.com
718-532-2879


Rating 10/10
5/5
2017-10-17

Good price and good service

"Jomashop provides great deals, most attractive price I can find. Delivery service is also too great. I had a minor mistake on delivery address and much worry on shipment. However, I emailed to Jomashop and got jump respond, fasten shipped. Thank you so much!"


Rating 4/10
2/5
2017-10-16

A $200 watch with a dead battery

"This was my first purchase from Jomashop.com and I'm highly disappointed. I got a watch with a dead battery, and when I contacted the customer service, I was told to get the battery replaced and they will reimburse me.

The battery costed my $15, which they reimbursed me without any hassles, but the back side of the watch got some scratches as part of the battery replacement. And this was meant to be a gift!

Also, the box in which the watch came is different from what is shown on the site. Not just that, the manual inside the box says it's a self winding watch, whereas clearly it's a battery operated one.

Well, no more purchases from this site.
"

Rep reply posted Oct-17-2017

A rep from Jomashop, Jomashop, has responded

“We are extremely sorry and would like to thank the customer for shopping with us and for sharing their experience.

From time to time batteries tend to run out, it is not pleasant when it does and especially not when the watch literally just came out of the box. This is possible because the watch "ticks" right out of the factory and in some cases, because the battery itself might be defective, it will die out well before it should.

Jomashop provides a battery guarantee for the 1st 60 days and covers battery replacements done locally as long as they are done within a reasonable charge and with our consent.

This was indeed the case with this order and the amount was approved and refunded already.

Obviously the option to return the watch with a prepaid shipping label is available if the customer chooses to return instead.

Nevertheless, Jomashop understands the inconveniences and was happy to resolve this issue quickly and professionally.

Roee Adler
Customer Service Manager
Roee@jomashop.com


Rating 10/10
5/5
2017-10-16

Variety of Products

"found my style! -- variety of Brands allows to filter and sort by specific features and style"


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Jomashop is a merchant member
Jomashop participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,440 merchant members.