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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.90/10 399 reviews

    8.90 / 100
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    JomaDeals / JomaShop.com is a merchant member
    JomaDeals / JomaShop.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • JomaDeals / JomaShop.com contact information

    • Address: 140 58th street Unit 3A
    • Contact: orders@jomashop.com
    • Phone: 212-924-9925
    • Customer Support: 877-834-1434
    • Business Hours: Monday to Thursday, 9:00 AM to 6:00 PM EST Friday from 9:00 AM to 3:00 PM EST
    • Fax: 212-924-3108

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.95/10 8.95/10
    Chance of future purchase: Rating 8.31/10 8.31/10
    Shipping & packaging: Rating 8.31/10 8.31/10
    Customer service: Rating 7.40/10 7.40/10
    Return/Replacement policy: Rating 7.88/10 7.88/10

All 404 Customer Reviews

Rating 10/10
5/5
modified review posted

"Better than honest prices, good products and fast delivery. what else to say?

"




Rating 8/10
4/5
modified review posted

"Very good,Enthusiasm?there have rich product,and lower price."


Rating 10/10
5/5
modified review posted

"I ordered an Invicta Signature II Chronograph from the deal of the day special. The watch got to my house a day early well packaged in flawless condition in the original box and all the paperwork as it should.(since they only sell new watches) Registering it for warranty was a breeze. The watch itself is great just put a NATO on it, though it was tricky because it has two springbars on each side."


Rating 10/10
5/5
modified review posted

"JomaDeals is a great website that I almost visit every day! You will find lots of surprises there if you are a fan of watches. I like this website very much!"


Rating 10/10
5/5
modified review posted

"Least expensive product. Fast and good service. I will keep shopping"


Rating 10/10
5/5
modified review posted

"Good service and fast delivery. Came in good condition. "


Rating 10/10
5/5
modified review posted

"All in all, everything is good."


Rating 10/10
5/5
modified review posted

"Excellent customer service, excellent deal, and very fast shipping. They already have my repeat business on a couple of other watches. I will definitely be a repeat customer for now and future purchases. Highly recommended seller."


Rating 10/10
5/5
modified review posted

"JomaDeals didn't disappoint. It's a beautiful watch.It was exactly as I expected it to be. I am very happy to make the order in Jomadeals/Jomashop.com."


Rating 10/10
5/5
modified review posted

"Purchased a beautiful Pulsar timepiece and I was looking forward to getting it as soon as possible; JomaDeals didn't disappoint. The watch arrived, was exactly as I expected it to be. Shipping didn't take as long as I had imagined and packaging was outstanding. I've been a loyal customer for some time and I'll continue to shout out to any who'll listen . . . "You won't beat this place for quality and efficiency"."


Rating 10/10
5/5
modified review posted

"great to deal with had no problems at all a+"


Rating 10/10
5/5
modified review posted

"Fast shipping, Enjoy my Skyhawk every day."


Rating 10/10
5/5
modified review posted

"Bought a watch from this seller. Very nice product and good experience. "


Rating 2/10
1/5
modified review posted

"The policy at Jomashop really do not favor customers, seems that they only just want to sell merchandise to you and make it very difficult to return.
It took me over 20 minutes each time to get hold of a representative. Two representatives promised me to call me back, but never did. The receipt in the package is for a different customer. I used my shop runner account for the shipping and returning, but they would not give me the full refund even though shop runner paid the shipping, this is very frustrating, what is the purpose for having the shop runner. The best way to handle this is just call the credit card company which help you to argue with them. Having said that, representatives are not bad, management people who run the store are tricky and made bad policy, well you just turned down a returning customer.
I will never come back to this store anymore, not worth it...It is a shame to see such high rating given to this online store, I was planning to buy a $2,000 dollar watch, well, no more business with this store, bye...
"


Rating 2/10
1/5
modified review posted

"I bought a couple of watches from JomaShop in the past. Average retailer, average service. I recently placed an order, which resulted in getting an e-mail receipt. Everything went well and I should have had my watch a couple days later as I live across the river from JomaShop. About 4 or 5 days later I noticed that the watch still wasn't shipped. I called customer service. I believe they only have one person working customer service as the wait was 45 minutes. Finally I was in contact with someone. She couldn't explain why the order hadn't gone out, but guaranteed it would that night. Two days later, no changed in shipping status, so I called again. Only a 30 minute wait this time. This time I got "Rezkie". She stated that the watch was n stock and should have been shipped. When I told her about my previous experience in calling customer service, she stated there were no notes on my account, I then realized that her voice sounded familiar and realized I had the same person again. Rezkie then received a message from shipping stating that the watch was not in stock after all. She said to makeup for my problems they would provide an additional discount on another watch. Every watch I chose happened to be out of stock. At that point I insisted that the order be cancelled as she couldn't tell me if the watch would ever be in stock. A total of 1.5 hours of my life wasted on their incompetence. "