5/5

posted Aug-14-2011

"I have made several purchases from Joe's Pet Meds and have always been very pleased with every aspect of the transactions. I was worried the first time I ordered from them several years ago because they had such extremely lower prices than anyone else and because they are not here in the US, but have never had any problem. We've been getting the Advocate (aka Advantage Multi here in the US) for both our 3 cats and 1 dog. These are sealed packages from Bayer and exactly the same as the Advantage Multi sold here. We are very happy and will continue to order from Joe's. Only one small problem after my first order with Joe's. Had two small charges to my credit card to some perfume shop in Thailand. Called my credit card customer service and they instanly removed the bogus charges (which only added up to about $7.00). I don't know if it had anything to do with my transaction with Joe's (i.e. stolen credit card numbers...), but it was only a few days after. All in all I'd rate them a 5 out of 5 on all my transactions with them."

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5/5

posted Jun-25-2011

"I have been using Joe's Pet Meds for 3 years and, never a late shipment (in fact, amazingly fast coming from Aust. to VA, their customer service has been perfect. Besides ordering for my dogs and cat, I also order supplies for rescue animals and have them shipped to another address, never a slip up. I highly recommend them. If you want the very same meds that we pay double (at least) for here in the US, this is the place."

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5/5

posted Jun-07-2011

"I have ordered Frontline Plus from joe's two years in a row. The product I received was the real deal and it worked great. I will be ordering from them again this year."

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1/5

posted Apr-30-2011

"I placed an order with Joes Pet Meds on April 8th. They sent a confirmation telling me I would have the merchandise in 4-10 business days on April 10th. I have never received my order, and have emailed Joes 3 times with no response. I am very frustrated, and will ot be using them again."

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5/5

posted Mar-18-2011

"Been using them for a decade. No problems, and they've always responded to emails rapidly.

I have 5 cats, so Frontline Plus gets pretty expensive.

The exception was 2010 when the exchange rate was unfavorable and I used vetshoponline.com"

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2/5

posted Feb-22-2011

"Follow-up to my last review:
It is more difficult than it should be to contact them. I did finally receive an answer from their customer service "team". They claim to have re-sent my order. I'm not going to hold my breath; but I will follow-up here and let you know if I ever receive my merchandise."

This review was modified by mcjohnston92 on February 23 2011 08:49:10 AM

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1/5

posted Dec-27-2010

"We had a very bad experience trying to place an order on line. This was not the first time we used Joe's, but it will be the last. My wife attempted to place an order for a 6-month's supply. The order came to about $90 US. The website kept saying "continue", but she never was able to get a confirmation. She finally logged off and checked our bank account. Joe's Pet Meds had put eleven (11) orders pending on our bank account!! That was about $1000! Of course there was no way to call Joe's because of their being in Australia, and they give no phone number on their website. We contacted our bank and were eventually able to file 11 claims to get our money back. We have received our credits that way. My wife wrote an email to Joe's, and they did reply saying they were having problems. We will not be using or recommending Joe's Pet Meds."

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5/5

posted Sep-10-2010

"I have been ordering from Joe's Pet Meds for the past year and I have never been more happier. I don't have to wait for my order it's here within 5 to 10 days at the latest, the meds are always exactly what they state they are and identical to what US products are. My animals have no fleas, no ticks, and have been heart worm, and all other worm free as they are tested regularly as they are my pride and joy and their health is as important as mine. Just in them they are truly NO. 1."

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5/5

posted May-17-2010

"i just wanted to throw in that i have been very happy with the items i have ordered from joe's, that they have arrived quickly (i ordered on the 9th, they showed up on my porch on the 14th), and were exactly what i expected, at about 1/3 less the price. they do use items manufactured by merial australia, but there is no reason to believe that these are inferior in any way to the same items manufactured in the us. my dog has no fleas, and she is apparently healthy, so i am happy."

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5/5

posted May-15-2010

"I have been using Joe's Pet Meds for several years now. They are great. I always order Advocate for my 3 cats because it's the same as Advantage Multi here in the states, and at about HALF the price. I live in Florida, and I always get my order within one week. Those who claim this site is a scam must be confused with another site."

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