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Store Rating and Reviews JleviSW.com Automotive Enhancements / Jlevi StreetWerks / jlevisw.com

Homepage: www.jlevistreetwerks.com
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 1
Lifetime Reviews: 13

   


Lifetime Rating: 9.23 / 10
All Stores Avg.: 7.75
7.50 Pricing of Products and Services
10.00 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 13 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
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Digital Cameras
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HDTV's
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iPods
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Laptops
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GPS Navigation
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Visa / Mastercard
American Express
Discover
Money Order
COD
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UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
3501 Thomas Rd. Suite 14
customer support email:
support@jlevisw.com
phone:
888.553.8479
customer support:
888.553.8479
business hours (est):
Calls: 9:00AM-5:00PM Mon-Fri & 10:00AM-5:00PM Sat&Sun  
 
Drop In's By appointment only

FAX: 888.553.8479


Deals Giveaway
 JleviSW.com Automotive Enhancements / Jlevi StreetWerks / jlevisw.com Customer Reviews
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Reviews 1 - 13 of 13
Very Satisfied
Reviewer: randyg1792 (1)
Click Here to See the Profile for randyg1792

5/1/08 5:33 PM
I was in the market for some M6 reps and contacted various venders on this site. From start to finish, NIck and Kenny from Jlevi SW were extremely helpful and PATIENT with me. I had numerous questions and they would always get back to me right away! I'm sure I even became a pain in their ass at times but they kept working with me and gave me the best service and price anywhere!  
I ordered these on 4/24/08 and I recieved them on 4/30/08! This shipment came from cali to philly in 3 days!!!(it was shipped on monday and delivered to me Wednesday!!!) I was told it would take closer to 2 weeks(10 business days) but I was amazed to see them yesterday!  
Thank all you guys at JLEVI SW! You guys are 1st class!!!!  
 

Very Satisfied
Reviewer: chris98891 (1)
Click Here to See the Profile for chris98891

1/14/08 5:30 PM
There was an error in the product in one of my previous orders, but Jlevi took care of it promptly and professionally, i was amazed! I've only had one other online company that cared about its customers so much.

Very Satisfied
Reviewer: tom5933 (1)
Click Here to See the Profile for tom5933

1/14/08 5:01 PM
Great seller. Excellent customer service. Shipped fast and all the correct parts. Would buy from again.

Very Dissatisfied
Reviewer: lane m-k (1)
User Rating: 
Click Here to See the Profile for lane m-k

1/6/08 11:44 PM
All I can say is that I am very disappointed in everything with this company. I got there and got the most unprofessional service. The sales associate did not have one clue what he was talking about and he lied straight up to my face. Quality of product is terrible also.

Reseller Reply    
Posted by
1/10/08 2:06 PM
Lane  
I am not sure why you feel you received inferior service. As far as I can recall, when you came, we explained the wiring to you, showing you exactly what had to be done to make the items work, despite the fact that your installer had cut off the connectors and modified our product. Also, I recall my sales representative giving you "two for one" discount on some of the parts you needed to repair this installation.  
 
I am not aware of any lies that were told, but am very concerned to know why you feel you were mistreated or lied to. My sales representative called you a few moments ago but could not get through. Please give us a call or email immediately so that we may resolve this in an amicable and satisfactory manner.  
 
Thank you

JleviSW.com Automotive Enhancements / Jlevi StreetWerks / jlevisw.com
Jlevi SW

Very Satisfied
Reviewer: rideelement247 (1)
Click Here to See the Profile for rideelement247

1/1/08 10:01 PM
I ordered a set of BMW 335i coupe painted reflctors from JLevi and they shipped them out to me, and they landed at my door before the UPS shipment was supposed to arrive! The paint match is perfect for my Montego Blue coupe!  
 
This time I ordered a set of rims on Michelin PS2s. I spoke with Nick and ws worried about getting my order during my winter break. He said he would do everything he could but it looked like the earliest I would get them was January 6th and I needed them before that to get them installed. I also could not afford expedited shipping as I was expending myself for this purchase. I got my DHL tracking number and it stated the rims would be on my doorstep January 3rd! Whatever these guys are doing, they are doing it right, no doubt about it! They set you up with everything you need and make recommendations based on their experiences an are totalling out there to help the customer in anyway possible!

Very Satisfied
Reviewer: sanman96825 (1)
Click Here to See the Profile for sanman96825

12/30/07 11:43 PM
Navigating JLeviSW's website was very easy, and the layout makes finding parts a snap. The ordering process was also very painless on their website, unlike many other companies I've dealt with and purchased from. My order took a little longer to process, more than likely due to the holiday season, but they even shipped it out FedEx for the same price I paid for USPS priority mail. I will surely look to JLeviSW to purchase products from in the future, and I wouldn't hesitate to recommend them to anyone in the market for aftermarket and OEM automotive parts.

Very Satisfied
Reviewer: johndoesdamage (1)
Click Here to See the Profile for johndoesdamage

12/30/07 11:32 PM
I got my kit and it was a great product.My lights are so much brighter and get compliments all the time thanks

Very Satisfied
Reviewer: slixx1320 (1)
User Rating: 
Click Here to See the Profile for slixx1320

12/21/07 8:34 PM
Ultra super fast shipping!!! I was suprised my order parts got to me that quick. Thanks JLevis!!

Very Satisfied
Reviewer: aznboyz9232 (1)
Click Here to See the Profile for aznboyz9232

12/17/07 8:12 PM
Very super fast shipping and great customer service.  
They been very nice and helpful.Keep up JleviSW

Very Satisfied
Reviewer: RichieE46 (1)
Click Here to See the Profile for RichieE46

12/16/07 1:42 AM
Shipping was fast but what makes this company great is they have ALWAYS taken care of me for any warranty issues. Angel Eyes DDE ballasts went out on me twice and they replaced them. My HID ignitor went bad and they replaced them. Great service. Especially Nick...always have been the one to take care of me.

Very Satisfied
Reviewer: mkodama (1)
User Rating: 
Click Here to See the Profile for mkodama

12/13/07 8:14 PM
Great company to deal with. Customer service is excellent, shipping is fast, and prices are very competitive.  
 
During my last purchase, I was promptly informed every step of the process and the order when through very easily. The sales people are even very willing to help you if you don't even show particular interest in their products.  
 
This is a great company.

Very Satisfied
Reviewer: mretrum (1)
User Rating: 
Click Here to See the Profile for mretrum

12/11/07 5:45 PM
Awesome service, best experience so far in the aftermarket auto industry!

Very Satisfied
Reviewer: e34werkz (1)
Click Here to See the Profile for e34werkz

12/10/07 6:55 PM
Great service as expected. Order processed and shipped the same day and received only a few days later. One of the best vendors in the Bimmer community, would definitely do business with again.


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