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"auction bought ring and bogus invoice from hong kong!,returns to Hawaii!!!no idea about their costume jewelry but for real diamond forget them.i believe these to be left over batch diamonds not up to the retail market that are set in seconds castings if my experience is the norm!one diamond so badly flawed to surface that my expert was amazed at the setters skill in not breaking it completely in two.unwearable in my opinion.what ring over $8000 retail would not specify clearly the precise quality of the stone as this is paramount to any valuation.forget the alleged retail value and look at the specs "VSI1 to I2" is not to be read as VSI1 to VSI2!!!!! thank Christ for Paypal and bugger about the lost return shipping cost if you are thinking about it.... DONT"
"I think some people just like to moan about everything. I know each and every time I contact customer service they responded right away.And I bought a blue and white diamond ring and it stated that the value was around 1600 or 1700. I can't recall which. Anyway, my friend's brother works with diamonds and I had him look at it. He told me it was worth around 1500.00. So they certainly were close enough for me. I think I got the ring for less than 200. Now that's a deal.I wonder if the people who gave negative reviews had their issues resolved but didn't bother to post it on this same website where they complained.The only thing I don't like would be the high cost of shipping. Of course I'm a cheapskate. LOL"
"Absolutely cheat your money. There is no one piece of jewelry is real. It was impossible was the price they put there. Postage actually sent from HongKong. All of Jewelry even no one piece is real. Diamond ring with no Diamond at all. One of earing on the picture with diamond but there is no even one glass on it. PLEASE DO NOT WASTE YOUR MONEY THERE. "
"Generally i have been satisfied with the items i have purchased. i found a ring that was silver with the overlay and i fully expected to get what i got. the problem was that the ring i ordered clearly stated in was a size 6, which was the reason i ordered it. i ended up getting a size 9, which is way too big. i emailed and they just basically said, bring it to have it sized. now i am not an idiot, but i can't see having a cheap ring sized, especially down 3 sizes. i was a bit ticked and probably won't buy anymore from them."
"Do not buy from these scam artists. The jewelry is terrible. Half of it is unwearable, the other half is poor quality. I just received broken earrings and they are refusing to repair or replace them. DO NOT DEAL WITH THIS COMPANY. Wish I had listened to previous reviews."
"I’m happy with Jewelry Room . com! I have bought many items from Jewelry Room. They have fast delivery. I like the types of jewelry they offer for bidding (earrings, bracelets, pendants, rings) and different gemstones and gemstone combinations they come in. I get many compliments on their jewelry when I wear it. I have seen some very beautiful and unusual jewelry on this site. I hate overpaying for jewelry. My advice would be to read the descriptions. I do not buy the overlay items. I rarely buy the silver jewelry. I buy white gold and yellow gold items. 10 kt. Gold is not as strong as a 14 or 18 kt gold, but it is still a strong gold. Know the carat size of your stones so you are not surprised. The photos probably won’t depict your exact item as it is a stock photo usually, but it should be close. The site warns you about this. If you are starting out buying gemstone jewelry, this is the place to start. Start here and see what you like and then later when you can afford retail price somewhere else, upgrade. "
"I happened upon the site by accident/curiosity and won my very first bid. I have found the jewelery to be fine and delicate. I have also found the customer service to be highly helpful and understanding."
"RE: JEWERLY ROOM.COMI purchased a diamond ring ($457+20 S&H) this past october, to my surprise the delivery was very fast, and the ring was more beautiful than expected. I was skeptical as well, considering their private jewelry appraised the ring over $9k for TOTAL WT 0.50 CT; colors F-I. Not wanting to spend a huge amt for an appraisal, just incase it wasn't worth much; I took the ring to several local jewelry stores to see if diamonds were real, check weights etc and how much would they offer me....I was told the diamonds are real, weighing less than 0.50 (approx total weight 0.45) and was quoted any where from $1000.00-1500.00 as a trade in!!! That made me smile :) So if I do decide to trade it in I will make a profit and the store will also make a profit once of course they retailthe ring at $3000.00 if not more!!So my advice is to know what your buying/bidding, read the descriptions, don't just look at the stock photo. Do some research as well on the price of gold, diamonds & gems"
"I wish I had found and read this review page before ordering anything from JewelryRoom.com. Since they had a AAA rating from the Better Business Bureau I thought I'd try them. I received the 2 rings I ordered and one I'm dissatisfied with but since it was only $30 I'll keep it rather than deal with the hassle of returning it. The 2nd ruby/white gold ring was pitiful quality...just pathetic & I will try to get a refund on that one but unfortunately from what I've read on here that may be impossible. JewelryRoom.com isNOT what they claim to be. DO NOT WASTE YOUR MONEY on ordering anything from them. Go to a reputable jeweler where you can view the jewelry in person before you buy it. If it sounds too good to be true IT IS!! I've sent them numerous e-mails with no response so they not only rip people off on the quality of their merchandise, they refuse to uphold their 100% satisfaction guarantee. What a suprise. NEVER, NEVER, NEVER AGAIN will I purchase anything from JewelryRoom.com. Whoever wrote they were satisfied with their purchase or recieved exceptional quality jewelry at bargain prices must be working for JewelryRoom.com & trying to put some good reviews in with the rest. BUYER BEWARE!!! DO NOT PURCHASE FROM THEM UNLESS YOU WANT TO GET RIPPED OFF like me and the other people's reviews I read who experienced the same thing as me. I just wish I had found these reviews before I ever placed an order with them. NOT EVER AGAIN though will I order from JewelryRoom. I'm sorry for the others who got ripped off like I did. I would have given them ZERO STARS if that had been an option. POOR QUALITY JEWELRY, EVEN POORER QUALITY CUSTOMER SERVICE and nothing short of thieves who refuse to stand behind their lousy quality merchandise and refund people's money like they say they will do."
"I thought I was purchasing geniune items from this company. Turns out the "Ruby Pendant" wasn't a real ruby stone and the other items were absolutely worthless. I was so excited until I received the items and had it appraise. What made the experience worse was learning how hard it is to get a refund from these people. Never again."
"I purchased a bracelet from Jewelry. I had it on for 15 minutes after I got it and it broke. The website said it was worth over $200..absolutely no way it was worth that much. I will not bid at this website ever again. They deceive people and the quality of merchandise is very poor."
"I purchased a ring from jewlery room/erics trading. The ring was not as described most notably it was represented as 14k but was 10k. Also the email for help/customer service is not good. I learned my lesson not to buy from Jewelry Room. I would have made attempt to send the ring back but my girlfriend told me it was the thought that counted and told be to buy her a better one later. Customer Beware! Don't buy from Jewerly room there are more reputable sites."
"I have been buying from Eric since about Aug'10, have brought over 100+ items, always prompt, responsive and prices excellant for reselling or gift giving. Never had a problem with Eric at all, in fact I got an emerald ring that had a slight chip off centre of stone, I asked if there was anything he could do aboutit and he sent me free of charge a better gem. I would give him for 5 out of 5 and I am a buying Ebay member as shelleen10 if you have any queries. This is a honest review and should point out that Eric has now the use of Paypal ! What more do you really need."
"Great place! Nice selection can get a VERY good deal, very fast delivery. Communication is only through emails, but fast and helpful. Highly recommend to anyone looking for cheaper jewellery.The only not-so-positive thing is the actual item can look differently from the picture you see. However they do warn you about it."
"have been trying for weeks to get an item returned. i called hawaii and was told that it's only the shipping point. was given a number to give to the help page but cannot get it to come up. think they have blocked my acct."
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