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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 6104 Maddry Oaks Ct
    • Contact: cs@jerrysartarama.com
    • Phone: 800-827-8478
    • Customer Support: 800-827-8478
    • Business Hours: Always open - www.JerrysArtarama.com
    • Fax: 919-873-9565

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.46/10 8.46/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 9.09/10 9.09/10
    Customer service: Rating 8.44/10 8.44/10
    Return/Replacement policy: Rating 8.64/10 8.64/10

6,640 Customer Reviews

Rating 6/10
3/5
modified review posted

"i had a real hard time with your web site. I think it took me three days to place my order because the site kept dying or was incredibly slow."

modified review Rep reply posted Dec-18-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for taking the time to respond to our survey! We greatly appreciate your business, and we sincerely apologize for the slow load times on the web site this year. Please check back in the coming year for a brand new web site. Thanks for your continued support!”


Rating 10/10
5/5
modified review posted

"I'm new to Colored Pencil Painting and I was so pleased to fine an online source that has such great stock and great service."

modified review Rep reply posted Dec-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“We are glad to be part of your success with colored pencil painting! Thank you for the opportunity to serve you!”


Rating 10/10
5/5
modified review posted

"Exceedingly prompt delivery especially during the Holiday Season. Thanks. Merilyn"

modified review Rep reply posted Dec-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you Merilyn for your feedback and your continued support!”


Rating 10/10
5/5
modified review posted

"The whole process of shopping with Jerry's Artarama is satisfactory - choosing from the clear catalog, pricing and fast delivery within the USA. Unfortunately for me, I need the stuff in Israel and as they do not use regular mail, I need an inter-mediator."


Rating 8/10
4/5
modified review posted

"Jerry's has the best of everything an artist needs, and at the best prices too ! I'm extremely happy with my purchases at Jerry's. My only complaint would be that the website is really slow, so it took me a very long time to complete my order and transaction. "


Rating 10/10
5/5
modified review posted

"Fast delivery
Great product
"


Rating 8/10
4/5
modified review posted

"I had a lot of trouble with the website. Very frustrating. Had to leave my computer on overnight and the next day so I wouldn't lose my order. On ordering, everytime you add something it wants to double the amount of things you order. Plus I always have to go back to the front page to add more to the order different categories."


Rating 10/10
5/5
modified review posted

"Arrived sooner than expected."


Rating 10/10
5/5
modified review posted

"We purchased the kids art easels for our grand kids. The on-line purchase was easy and the quality of the purchase, excellent. Jerry's provided updates on the shipping and it was received on time and in good shape. The quality of our purchase exceeded expectations. It is sure to inspire our young artists!"


Rating 10/10
5/5
modified review posted

"all arrived in good order and I was kept informed about the order the entire time."


Rating 4/10
2/5
modified review posted

"I ordered and received Value packs of Ampersand panels. I assumed that "value" meant good deal. But what it meant was that these are not Museum quality, student quality. It is too much trouble to return them. "

modified review Rep reply posted Dec-17-2014

JerrysArtarama.com, Jerry's Artarama rep has responded

“Thank you for your feedback! Ampersand Value Series Artist panels are not museum quality but meant more for student, beginner, testing and trying out. Please know that we can have the Ampersand panels picked up from you and refunded if needed. Please give us a call at 1-800-827-8478, and we will take care of the returns process. We appreciate your business and want to make sure you receive the museum quality panels that you want. Thanks for your time, and we look forward to your next order at JerrysArtarama.com!”


Rating 10/10
5/5
modified review posted

"Arrived in a timely manner, everything exactly as ordered, nicely packed and all at a very good price!"


Rating 10/10
5/5
modified review posted

"I received friendly help from Jerry's Artarama. They worked with me to correct a problem that was not their fault. I am completely satisfied. Their website will be a wonderful art resource for my daughter. I give them a high recommendation!"


Rating 10/10
5/5
modified review posted

"Everything was excellent."


Rating 10/10
5/5
modified review posted

"Very easy and quick to obtain a gift card!"


Jerry's Artarama is a Merchant Member! Learn more

Jerry's Artarama is a merchant member
Jerry's Artarama participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,921 merchant members.