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RatingsRating
Full Rating Profile
    • Address: 1355 Shoreway Road
    • Contact: custservice@jameco.com
    • Phone: 800-831-4242
    • Customer Support: 800-536-4316
    • Business Hours: 8 AM to 5 PM Pacific
    • Fax: 800-237-6948

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

47 Customer Reviews

Rating 10/10
5/5
modified review posted

"This place is amazing. If you are a tinkerer, then order their catalog and have fun.
We are lucky enough to live close enough to their office to do pickups and have been able to call ahead and get something within an hour, even on New Year's Eve. The front office staff, especially Elizabeth, is so well organized and efficient, doing business with them is a pleasure.
Highly recommend this company. Its our number one go to.
"

modified review This review was modified by beturnbaugh on January 02 2014 11:18:56 AM


Rating 10/10
5/5
modified review posted

"I wish I could give Jameco 10 out of 5 stars. I am an intern at a company that is located not more than 2 minutes away from Jameco and there have been times that I have gone into their store more than once in a single day. They are always extremely friendly and they have no problem getting one of their engineers to come and talk to you to answer questions at the front desk if you need it.

One of the best features that Jameco offers is obviously their will call. I have even ordered something at their front desk and had it brought out to me in under 2 minutes. You can not beat that.

I am going to order everything and anything I can from Jameco when it is possible.
"

modified review This review was modified by shanekent96 on July 03 2013 09:19:42 AM

Rating 10/10
5/5
modified review posted

"Jameco has fantastic customer service and very fast turn around for orders.

Vivian
San Rafael, CA
"

modified review This review was modified by VSob-Buyer on June 04 2013 11:56:32 AM

Rating 10/10
5/5
modified review posted

"Great service should be recognized. Having the right product at a fair price is always number one, but that is just part of Jameco's complete package. Jameco has been spot on with helping us decide what works for our application. Communicating with us during the process to keep us updated on progress of our order. Allowing us to keep our customers informed. Delivery time is speedy and within estimated period. Your product and customer service is the best money can buy. "


Rating 10/10
5/5
modified review posted

"Excellent sales contact, quick replies to confirm new purchase orders. quick replies when requesting tracking info. Pricing excellent"


Rating 10/10
5/5
modified review posted

"Jameco has an abundance of electronic parts that are not too easily found anywhere else online. They have every part you could need for an electronics project, whether you're a beginner or an expert. I am a college engineering student and I ordered some parts for a school project. They had exactly what I needed and shipped it quickly and without any altercations. From here on out, Jameco will be one of the first places I go to for electronic parts."


Rating 10/10
5/5
modified review posted

"Jameco has unique products that I can't find at other larger suppliers, their shipping is fast, and prices are reasonable. They can use USPS for shipping which for small light orders saves a lot over UPS and Fedex. Customer service is excellent, and their web interface allows me to save items I order regularly which saves me time. I have had to return one shipment and Jameco refunded my money promptly with no headaches."


Rating 10/10
5/5
modified review posted

"Whenever I need to build a power supply or amplifier I reach for my Jameco catalog because they offer reasonably priced components for the experimenter/hobbyist. I do not need MIL grade components at military component prices.
Also their ordering is super simple - just call up the quick order screen and type in the part numbers of your components selected from their catalog. They ship super fast and my parts are always what I ordered!!!! I have never received a wrong part or ever had to return a defective part.
"


Rating 10/10
5/5
modified review posted

"Thanks for the prompt service on all my orders and friendly custumer service when I call. Some companys will not return emails or give quotes for quantity orders I am pleased with your company and your personel.
Doug Schmidt
"


Rating 10/10
5/5
modified review posted

"I've been dealing with Jameco over 2 years. Great prices & shipping is very fast. No problems with any order. Easy to find needed parts. I had a project with unusal transistor. They don't have it. I e-mailed their technical service dept. for any ideas what to use. Tony Green replied promptly, he needed more info. I sent schematic & parts list. He promptly replied again with their part # and why it would work as opposed to one I thought of using. I placed my order for 30 plus other parts from them as soon as he replied. Their tech service is great as is the rest of company. Try Jameco & you will become a regular customer. Check out Club Jameco for buying or selling kits. You desgin, they supply parts they carry & sell kit You get paid for every kit of yours sold. Great idea. They do not send spam."


Rating 10/10
5/5
modified review posted

"Hi, I design and develop microprocessor kits for model builders and have used Jameco for over 10 years for many of the components we use in our products. I like the fast shipping and quality of the items I receive. The shipping options are good and reasonable for the basic UPS ground shipping.

Bob, Bakatronics.com
"


Rating 10/10
5/5
modified review posted

"EDIT: Surprisingly soon after posting my review on Reseller Ratings, Yvette at Jameco replied to my concerns about some technical confusion with shipping costs.


Basically, I purchased some items and the shipping was labeled "to be determined". I trusted the business, and essentially wrote a carte blanche for shipping which ended up being higher than I expected, based on estimates listed on the website. I called customer service to try to cancel the order, but the package had already been sent, and nothing could be done. Admittedly, when I called, I only briefly mentioned the discrepancy, but perhaps I could have handled the situation more constructively by pressing the issue & giving more details. Instead, I opted to rate the company here on Reseller Ratings.


Ultimately the problem was found, and Yvette fixed my situation after a brief explanation about the issue.

Having worked in information technology I understand that we do not live in a perfect world, and I am very forgiving. Based on this experience, and the (much more reasonable) shipping charges, I definitely recommend Jameco based on this and their other merits, chiefly of which: great customer service. Other benefits of working with them include a great selection, easy to navigate website, FAST shipping (ironic), and competitive shipping charges compared to other online retailers. Please keep in mind, these thoughts are from the perspective of an amateur electronics hobbyist, so feel free to take my review with a grain of salt.

At any rate, thank you, Jameco! I appreciate Yvette's prompt attention, and I think it is amazing in this age that companies actively interact with social media websites such as Reseller Ratings to provide the next step in customer service technology. Simply amazing. Thank you!
"

modified review This review was modified by neohelios77 on July 25 2012 02:37:48 PM

Rating 10/10
5/5
modified review posted

"Great customer service, fast shipping. Helpful staff"


Rating 10/10
5/5
modified review posted

"I run a Science and Technology Summer school at the University of California Davis. One of our classes needed optical link kits ASAP when another company told us that their supply was on back-order. Jameco was able to produce the quantity of the supplies we needed extremely quickly. They were very helpful, going so far as to call and follow up regarding any ambiguities in the order. We will definitely use them in the future!"


Rating 10/10
5/5
modified review posted

"Periodically we purchase items from Jameco for certain projects and are very happy with the service. They ship fast and the automatic email correspondence is informative without being annoying. This is a plus in this day and age. Most of all the products are great and so is the pricing. Good bunch of folks and highly recommend them as a reputable place to do business with. Thanks for the excellent service. Regards, Tim "


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