We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3731-A Woodpark Blvd.Charlotte NC 28206
    • Contact: support@jafrum.com
    • Phone: 1-877-GO HELMET
    • Customer Support: n/a
    • Business Hours: 9:00am - 5:30pm EST Monday - Friday.Closed Weekends and Holidays
    • Fax: 704-494-4316

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.53/10 8.53/10
    Chance of future purchase: Rating 8.24/10 8.24/10
    Shipping & packaging: Rating 8.59/10 8.59/10
    Customer service: Rating 6.94/10 6.94/10
    Return/Replacement policy: Rating 7.14/10 7.14/10

2,298 Customer Reviews

Rating 10/10
5/5
modified review posted

"My vest is perfect!!! Very easy to order and was here in a couple days....definitely buy more from this site."


Rating 10/10
5/5
modified review posted

"Good price and fast delivery!"


Rating 10/10
5/5
modified review posted

"excellent service excellent delivery excellent products 5 stars"


Rating 10/10
5/5
modified review posted

"Justin was very helpful in helping me. I think I'll just continue to us my present helmet. It just seems to be that all DOT half helmets make me look like a mushroom. I do have a DOT 3/4 helmet that I've had a long time before the Government ordered that the helmets had to be made with thicker inner padding. I just have to get it relined. I am returning for a refund the Detour Gunn half helmet. Thank you very much anyway. You've been a great help. I'll just continue using my Novelty half helmet that I've been using for over 20 years without a ticket. "


Rating 10/10
5/5
modified review posted

"Nice products; good prices; good shipping. I will be a repeat customer."


Rating 10/10
5/5
modified review posted

"Everything about this purchase was perfect. It arrived on time, It was just the jacket I wanted. The one problem I had, was caused by me, and me alone!! I ordered the wrong size!! So I, immediatly sent it back, and now waiting for my correct size to be delivered.

My next review will be about Jafrum"s return policy. I'm sure it will be as good as this one.
"


Rating 10/10
5/5
modified review posted

"Product was what I ordered & I received it when I was told I would. Will be back for more products in the future. Have recommended to friends and family. Overall good experience. Thank you! "


Rating 10/10
5/5
modified review posted

"Happy with speed of delivery and quality of product. "


Rating 10/10
5/5
modified review posted

"They always deliver in a few days, and their products are tops."


Rating 8/10
4/5
modified review posted

"the shipping was prompt for bought but the helmet has a very bad whistle and now im dealing with the return through Vega and its not cool to say the least living in Michigan this time of year is like having a day of riding lost without the helmet"


Rating 10/10
5/5
modified review posted

"The buying process was excellent, and the delivery time really fast. The boots came a little big than I expected, but I think my foot will get to the loose feeling while walking very soon. I rode today and the boots feels excellent!!"


Rating 10/10
5/5
modified review posted

"I ordered 2 rain suits and 2 sets of boot covers (received order VERY quickly) and only one boot cover fit correctly. Sent both rain suits and 1 boot cover back for size exchange and had to have them delivered to out destination address, which was no problem for Jafrum. All new sizes fit great and delivered very quickly. First time I wore my rain suit, the zipper head came off the jacket, thank goodness it full verco flaps, it still kept me dry!! When we returned home, I called Jafrum and they said they would send out a replacement jacket the day I called!!!! I HAVE NEVER DELT WITH A COMPANY THAT WAS MORE CUSTOMER ORIENTED AND FRIENDLY!!!!!!! THANK YOU JAFRUM......YOU NOW HAVE A LOYAL CUSTOMER!!!!!!"


Rating 8/10
4/5
modified review posted

"purchase and the delivery were as promised, satisfied with that. Minus one star because there were one unfortunate quality issue with the product. "


Rating 10/10
5/5
modified review posted

"What I ordered, at a reasonable price and it arrived in 2 days. It kept the wife dry in our first rain ride."


Rating 10/10
5/5
modified review posted

"quick delivery and fair product for the price"


Jafrum is a Merchant Member! Learn more

Jafrum is a merchant member
Jafrum participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.