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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jafrum Jafrum Elite Status
    • Address: 3731-A Woodpark Blvd.Charlotte NC 28206
    • Contact: support@jafrum.com
    • Phone: 1-877-GO HELMET (1-877-46
    • Customer Support: 1-877-464-3563
    • Business Hours: 9:00am - 5:00pm EST Monday - Friday.Closed Weekends and Holidays
    • Fax: 704-494-4316

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.59/10 8.59/10
    Chance of future purchase: Rating 8.99/10 8.99/10
    Shipping & packaging: Rating 9.58/10 9.58/10
    Customer service: Rating 8.79/10 8.79/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,325 Customer Reviews

Rating 10/10
5/5

"I always find what im looking for. and for a fair price"


Rating 10/10
5/5

"We have ordered before, it was a good experience. Got exactly what we ordered."


Rating 10/10
5/5

"Easy to find products, plenty of photos, and video make shopping a breeze!"


Rating 8/10
4/5

"It was ok, didn't tell me what the reason for the delay on my order was, had to go thru about 10 times..."


Rating 8/10
4/5

"not all sizes and colors that I wanted are available"


Rating 10/10
5/5

" "


Rating 10/10
5/5

"Great selection and prices, it was harder to narrow down what I wanted than it was to order it."


Rating 6/10
3/5

"checkout is too drawn out! asked for my email way too much!"


Rating 8/10
4/5

"I have been registered here with Jafrum for almost a year and have had a good experience with all my purchases. Today I went to sign on to make a purchase and they told me I wasn't registered. So I had to register to place my order. Do I have two accounts now?"


Rating 10/10
5/5

"For "interact with their customer service" there is no "n/a!"


Rating 10/10
5/5

"Always enjoy shopping at Jafrum... very easy to navigate and the prices are always great."


Rating 8/10
4/5

"good I will likely shop on this site again in the future"


Rating 8/10
4/5

"Liked the videos, entertaining & informative. Hard to complete checkout on smartphone so I switched to a tablet & things worked out much better"


Rating 10/10
5/5

"Excellent informational videos on helping to chose the correct half helmet for my head size and shape. Showing how they looked on was a great idea. I didn't want the dreaded mushroom head look. "


Rating 8/10
4/5

"Price is very good but I think it should include free shipping."


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Jafrum is a Merchant Member! Learn more

Jafrum is a merchant member
Jafrum participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,710 merchant members.