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Going back to LeatherUp.com!!
"Their sizing is all over the place and there is no way of knowing what size to order even though they have videos to assist you!! And then you have to pay shipping to return items AND pay $10 processing fee, IF they have the other size in stock, which is HIGHLY unlikely!! LeatherUp.com is FAR superior in this level of leather, with better customer service, in stock product and frequent 10% off coupon codes. Now I remember why I switched!!"
I'll never buy from Jafrum again!
"Sizing was off on a jacket so I contacted the company for an exchange. After speaking with customer service I was told A) I have to pay for the shipping back to the store, even though this is the first time I've needed to return an item. B) I needed to include $10 more for a "processing fee" for them to exchange my jacket for the next size. And finally C) they couldn't reserve or guarantee my item would still be in stock at the time of the exchange. BUT, if I only returned the item, and then purchased the next size I needed as a separate transaction, I wouldn't have to pay the extra $10. This makes no absolutely no sense to put this hassle on a returning customer. And to top it off, I'm looking at a 20% restock fee for my returned item. So I'm now out $40 after shipping the item back. I contacted a different company, who within minutes matched the price on my item, offered free shipping, and even provided a $5 loyalty discount. My family has spent hundreds of dollars with Jafrum and I can SWEAR they will never receive another penny from me. There's plenty of other retailers with better customer service options."
Very happy but would like more selection.
"The only thing that was a downer was availability of tall women sizes making it difficult to shop for wife."
"I can't wait to get the items! Great prices!!"
Always Pleasure todo Business
"Great prices and efficient service and delivery"
"Website is very easy to use and had no problem at all."
"Great place for all products."
"The website is a little difficult to navigate using mobile phone."
"Very easy to navigate and a lot of good deals!"
"Their sales prices are insane!!!!"
"quick and easy - will watch for future specials"
"Great products for a good price "
"I was confused because it said you only had one item available. I had trouble processing my credit card. I only want two vests not more. please send me an e-mail verifying purchase. also "
"I'll know more after I receive it and if it fits"
We will See
"Good so Far. After I receive product I'll let ya know"