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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3731-A Woodpark Blvd.Charlotte NC 28206
    • Contact: support@jafrum.com
    • Phone: 1-877-GO HELMET
    • Customer Support: n/a
    • Business Hours: 9:00am - 5:30pm EST Monday - Friday.Closed Weekends and Holidays
    • Fax: 704-494-4316

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.53/10 8.53/10
    Chance of future purchase: Rating 8.24/10 8.24/10
    Shipping & packaging: Rating 8.59/10 8.59/10
    Customer service: Rating 6.94/10 6.94/10
    Return/Replacement policy: Rating 7.14/10 7.14/10

2,333 Customer Reviews

Rating 10/10
5/5
modified review posted

"I'm very happy with my order. The process was fast and accurate , and the product quality is outstanding. I have another product in mind that I'm going to order this weekend. Thank you so much Jafrum."


Rating 10/10
5/5
modified review posted

"Ordered 1 day and recieved the next. Leather sissy bar pack was just what I expected. Put it on and road over 300 miles the next day on a poker run put on by Fire and Irons Station 113 . Jafrum delivered just what I expected.
Big Al
"


Rating 10/10
5/5
modified review posted

"Very fast shipping, perfect fit and product as described."


Rating 10/10
5/5
modified review posted

"website was very easy to navigate. ...product was delivered quick. "


Rating 10/10
5/5
modified review posted

"The product was exactly what i expected, delivered in a timley manner."


Rating 10/10
5/5
modified review posted

"First time order & received items in a quick two days. Never heard of this Company before. Products were new, but unfortunately the HJC helmet did not fit the shape of my head. Will have to return but don't expect any problems doing so. I feel I can trust this Company and will shop here again. "


Rating 10/10
5/5
modified review posted

"I am so very pleased with my purchase from Jafrum !!! Love my jacket and ordering and delivery time was right on. My husband had ordered a jacket from you guys and the quality was excellent and true to the size. Thank you again Jafrum!!!"


Rating 2/10
1/5
modified review posted

"I bought a classic black leather jacket from Jafrum. The inner sleeve of the right arm was sewn in a way that your arm could not get through. The outer sleeves on both side were sewn way to low on the body of the jacket. You couldn't lift your arms at all. They made you look like you had black leather wings ... I don't want to have black leather wings."

modified review Rep reply posted Oct-28-2014

Jafrum, Jafrum rep has responded

“Thank you for your recent purchase with Jafrum International. I've sent a return shipping label for this item and we can offer you a full refund or replacement. We're awaiting a response back from you in reference to this matter.

If you need any further assistance, please feel free to respond back to this email or contact me at the information provided below.


Sincerely,

Bella Hux
Customer Service Manager
Jafrum International, Inc.
3731-A Woodpark Blvd
Charlotte, NC 28206
Toll Free: 1-877-464-3563
Direct Line: (704) 749-6103
Fax: (704) 494-4316
www.jafrum.com”


Rating 10/10
5/5
modified review posted

"Easy ordering fast delivery .great product was just as discribed in ad great price and good quality."


Rating 10/10
5/5
modified review posted

"Order was delivered on time and quality was what was expected"


Rating 10/10
5/5
modified review posted

"shipped quick and protected. Will do business again."


Rating 10/10
5/5
modified review posted

"Fast service and was e-mail the status to when the item was shipped."


Rating 8/10
4/5
modified review posted

"Took a week for order to be filled and shipped.
Haven't received order yet.
"


Rating 10/10
5/5
modified review posted

"I have purchased other things before and i have never have had a problem with the quality of the product or the return of a item. Jafrum has always delivered on time and also on the quality of the merchandise they have. They have been a fantastic company to deal with. If you want quality and respect and great prices then go with Jafrum. All other companies are just second best. "


Rating 8/10
4/5
modified review posted

"Jafrum always delivers as promised...on time."


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