We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3731-A Woodpark Blvd.Charlotte NC 28206
    • Contact: support@jafrum.com
    • Phone: 1-877-GO HELMET
    • Customer Support: n/a
    • Business Hours: 9:00am - 5:30pm EST Monday - Friday.Closed Weekends and Holidays
    • Fax: 704-494-4316

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.53/10 8.53/10
    Chance of future purchase: Rating 8.24/10 8.24/10
    Shipping & packaging: Rating 8.59/10 8.59/10
    Customer service: Rating 6.94/10 6.94/10
    Return/Replacement policy: Rating 7.14/10 7.14/10

2,320 Customer Reviews

Rating 8/10
4/5
modified review posted

"Jafrum always delivers as promised...on time."


Rating 10/10
5/5
modified review posted

"My wife and I purchased our first set of chaps. I was surprised how accurate the measurement are. They fit almost exactly how they said and the price is unbeatable. "


Rating 10/10
5/5
modified review posted

"Great skid lid! Perfect fit!"


Rating 10/10
5/5
modified review posted

"Very fast shipping and had no problems with anything "


Rating 10/10
5/5
modified review posted

"all good will order againe"


Rating 10/10
5/5
modified review posted

"I placed an order on Monday "Columbus Day" - my order was confirmed early Tuesday and my items were received on Wednesday. Needless to say, I'm a very happy camper."


Rating 10/10
5/5
modified review posted

"Order came in as expected very satisfied "


Rating 10/10
5/5
modified review posted

"Great fit....quick delivery !!!! Will order again from you."


Rating 10/10
5/5
modified review posted

"Easy to order very prompt"


Rating 10/10
5/5
modified review posted

"We ordered our items and they came via ups quickly and efficiently. Emails advising status of order fulfillment and shipment were sent very timely."


Rating 8/10
4/5
modified review posted

"for the most part satisfied however the sizes are very limited seems that most popular sizes are out of stock. Sizes seem to run a bit big I'm 5'9 200 (athletic build) ordered and XL it was too big need a large. Didn't have a large in stock even in different styles. Ordering my girlfriend a small it was too big for her (she's 5'2 or 3.. 130lbs) need an extra small they did not have in stock. I was pretty impressed with the quality of the rain suits out of the box. Have not used it yet obviously but they appear to be pretty awesome. I would highly recommend giving them a try the price is amazing if you can find your size."


Rating 2/10
1/5
modified review posted

"I was told that item I ordered was on "back order" and that I should call. When I called I never got through to a person. Tried again with same result. They never followed with email. I don't know the status of my order. Very displeased."

modified review Rep reply posted Oct-20-2014

Jafrum, Jafrum rep has responded

“Thank you for your inquiry. Please call me directly at 1-877-464-3563 or 704-494-4313. My personal email address is bella@jafrum.com. I will be happy to assist you with this concern.

If you need any further assistance, please feel free to respond back to this email or contact me at the information provided below.


Sincerely,

Bella Hux
Customer Service Manager
Jafrum International, Inc.
3731-A Woodpark Blvd
Charlotte, NC 28206
Toll Free: 1-877-464-3563
Direct Line: (704) 749-6103
Fax: (704) 494-4316
www.jafrum.com”


Rating 10/10
5/5
modified review posted

"The order process was easy. Delivery was quick and the chaps I ordered were what I expected. Very satisfied."


Rating 8/10
4/5
modified review posted

"Ordering was easy, products seemed fine but they didn't fit as advertised and it cost me an additional $20 to return them. Thus the price saving was overridden by having to return the product. They were pants which were the right size, but too short - not as long as advertised, and therefore were not exchangeable."


Rating 10/10
5/5
modified review posted

"Very quick shipping! Product arrived on time and was perfect fit. "


Jafrum is a Merchant Member! Learn more

Jafrum is a merchant member
Jafrum participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,864 merchant members.