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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jafrum Jafrum Elite Status
    • Address: 3731-A Woodpark Blvd.Charlotte NC 28206
    • Contact: support@jafrum.com
    • Phone: 1-877-GO HELMET (1-877-46
    • Customer Support: 1-877-464-3563
    • Business Hours: 9:00am - 5:00pm EST Monday - Friday.Closed Weekends and Holidays
    • Fax: 704-494-4316

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 8.95/10 8.95/10
    Shipping & packaging: Rating 9.72/10 9.72/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,190 Customer Reviews

Rating 10/10
5/5
2015-07-29

"Found and item on sale, that I've been looking to purchase."


Rating 10/10
5/5
2015-07-29

"I've had one exchange in the past. They were very helpful and mad the process easy. They have great quality items and I'll definitely be back in the future "


Rating 10/10
5/5
2015-07-29

"Easy website to navigate, reasonable prices, I like the over $89 free shipping."


Rating 10/10
5/5
2015-07-29

"You are the only company where I could find a mesh jacket available in a size 4XLT. THANKS for remembering not all motorcyclists are young and skinny. "


Rating 10/10
5/5
2015-07-29

"I am sick of surveys. Jafrum is great all around super customer service.
"


Rating 10/10
5/5
2015-07-29

"My first choice for a mesh jacket was not in stock. My second choice will be fine."


Rating 10/10
5/5
2015-07-29

"I was very happy with both the selection of extra wide width booth available as well as the pricing of the boots you carry. Ordering was very simple and easy as far as on-line purchases go. The sizing charts for the Milwaukee boots was good except that they only give the width of the men's boots in D and EE widths and do not give the width of their EEE width boots, however I was able to get the answer by submitting a question to you although it is funny I sent the same question direct to Milwaukee and they never answered so kudos to you guys for that. I hope my experience with the merchandise ordered is as good as the experience ordering it.

Thanks Guys"


Rating 10/10
5/5
2015-07-29

"read the feed back. hope the products work well. prices are excellent if they do."


Rating 6/10
3/5
2015-07-29

"Already filled the survey! AS already said: shipping way to expensive :-(("


Rating 6/10
3/5
2015-07-28

"Typical e-commerce site. It would be very helpful if your site allowed screening of shoe products by width. (I need EEE bootd, and had to look through several candidates before I found one the required size.)"


Rating 10/10
5/5
2015-07-28

"I was bummed this helmet wasn't in medium but large will work too."


Rating 8/10
4/5
2015-07-28

"Prompt reply from customer service, handled everything professionally and the product are fairly priced. I was skeptical from other reviews but they seemed to have proved me wrong."


Rating 8/10
4/5
2015-07-28

"nothing to say for now, Online shopping, Nice videos"


Rating 10/10
5/5
2015-07-28

"I emailed Jafrum.com about a comparison between two of their products, and was responded to in a very timely fashion. I'm very pleased with their service thus far. "


Rating 10/10
5/5
2015-07-28

"very helpful salesperson, helped me navigate the website to a successful order."


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Jafrum is a Merchant Member! Learn more

Jafrum is a merchant member
Jafrum participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,712 merchant members.