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Stores > Jacobtime.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacobtime.com Jacobtime.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: 0.00/10

2,493 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-16

I'll be BACK

"Received my beautiful watch on time and bought for less then any other website or dealer. I will be coming back to buy my birthday gift.....Happy Birthday to me : )"


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Verified Customer
Rating 10/10
5/5
2016-05-15

Magnificent!

"I really appreciate the ease of this purchase "


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Verified Customer
Rating 10/10
5/5
2016-05-15

Awesome Service

"Quick and Awesome service."


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Verified Customer
Rating 10/10
5/5
2016-05-15

Good price and fast delivery

"The price was one of the lowest and I didn't have to worry about the legitimacy of the seller.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2016-05-13

Wife Happy!

"Nice Product,god price! Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-05-11

On Time!

"The watch is exactly as described I would order again from them. My item showed up earlier than expected.... Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-05-07

Fast shipping

"Fast shipping. Excellent customer service. Thank you "


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Verified Customer
Rating 10/10
5/5
2016-05-06

Saved>50%onWatches

"Needed 2 watches for grandson grads. Saved >50% through this dealer. Watches arrived in 48 hours. Will use again."


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Verified Customer
Rating 10/10
5/5
2016-05-05

"Arrived . My second order. very reliable and trustworthy."


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Verified Customer
Rating 10/10
5/5
2016-05-05

ordered 1 day, in my hands the next

"I literally placed my order on a Thursday morning and received my watch the very next day ( I did not even pay for shipping).
The watch came extremely well packaged and definitely appears to be in new condition. At first glance nothing is wrong or defective with the watch.
I cannot wait to give it to my fiancé as a wedding gift in September. Hopefully he does not run into any issues once he starts to use the watch, but I do not foresee that happening.

"


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Verified Customer
Rating 10/10
5/5
2016-05-04

"Watch was in great condition"


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Verified Customer
Rating 10/10
5/5
2016-05-04

Exactly as described

"Their Price was the best around and the item was exactly as described in the picture"


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Verified Customer
Rating 2/10
1/5
2016-04-22

NOT IN ANY WAY DO NOT BUY ON THIS WEBSITE!!!

"I bought the watches. When i received goods i get upset. The watches have many scratches, the box has strong smell of glue, chronograph buttons with defects. Warranty card was invalid. Due that decided to make a return. I sent e-mail to jacobtime about defects of watches with photos. In response they start talking about how many watches they are selling every day, that their organization is the best. They not apologies. During the 2-week correspondence so nothing is decided with them concerning return. They stopped responding. NOT IN ANY WAY DO NOT BUY ON THIS WEBSITE!!!
Their goods do not match the quality and staff rude, incompetent, they pretend they do not understand you. I hope that soon will close that site, they shamelessly deceive people.
"

Rep reply posted Apr-22-2016

A rep from Jacobtime.com, JT Customer Service, has responded

“Thank you for shopping with us. Jacobtime.com has a long healthy reputation. Customer is claiming we sent him a used non authentic watch. We have had an established business online as well as offline for the past 25 years never selling any products that are used or non authentic. Customer simply wanted to complain and thought would receive funds for return shipping. We would love to help and work something out.”


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Verified Customer
Rating 10/10
5/5
2016-04-22

Best price, good watch, prompt delivery.

"Bought a Longines and love it."


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Verified Customer
Rating 6/10
3/5
2016-04-20

What watch? By the time I get it the battery may be dead.

"Still waiting for the watch after I ordered, a few weeks now. It was not marked as backordered when purchased only after I purchased they told me it was out of stock. This store does not have real time inventory on their site. Emailed the company and was not helpful at all. Extremely dissatisfied.

REVISED
After leaving a bad review Jacob Time contacted me and gave me a set delivery day. They did deliver the watch and expedited the final shipping.
"

This review was modified by mikekf7 on May 03 2016 05:29:14 PM

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Jacobtime.com is a merchant member
Jacobtime.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,590 merchant members.