We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Jacks Small Engines

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.74/10 6.74/10
    Customer service: Rating 5.73/10 5.73/10
    Return/Replacement policy: Rating 5.56/10 5.56/10

65,456 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

I needed it, they had it

"I needed to replace float parts for a snowblower carburetor. I did an internet search, their site came up, ordering was easy, they provided a tracking number via the email confirm. I am a tough consumer and don't really give praise, but with this experience, i am highly pleased"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

timely, efficient and correct

"Received within 1 week, correct item, competitive price. I haven't gotten the part installed yet due to weather but have no doubt it will be perfect. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

GREAT INVENTORY SELECTION AND PRICES.

"Had what I needed at a great price and quick shipping....
This is not the first time I have dealt with and had great value from Jacks Small Engines...
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Briggs & Stratton refurbished

"All the parts I needed for some long-needed maintenance on a Briggs 11 Hp woodsplitter engine arrived promptly and at very reasonable prices. Ordering was easy, Jack's kept me updated of order status (an intake manifold was not in stock -- just took a couple days for them to get it -- and they updated my order when the part arrived at their location). They shipped the package to me promptly on that Friday and it arrived at my house on Monday. All-in-all a great experience for me. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Excellent business

"Great prices, fast shipping, great selection."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Quick Delivery

"Nice easy to navigate website helped me quickly find the part I needed and ordering was simple with fast with accurate delivery. A simple 7 dollar part was given quick consideration by Jack's and got my compressor running again quickly."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

"Prompt service. Parts exactly as required and fit perfectly."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-10

Lousy shippers.

"I ordered a cable and the washers and clips for both ends and a spark plug for my snowblower. When i got the parts, the washers and clips and the spark plug were in the box and a small plastic bag with the cables part number on it but no cable. I called them and they said they didnt know what happened and instead of them shipping the cable next day they put it on ups ground and its been three days and still no cable. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Easy!

"The parts lookup function is great, the e-mail updates are prompt and the package arrived quick and as promised."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

"looked every where for the part for my 10 year old snow blower and this was the only place I could find it. Fast service had the part in a week in spite of ordering it during the blizzard of 2016."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Fast Delivery

"Item shipped quickly and as described!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Great service

"I got the parts I needed on time. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

great experience

"part ordered is what was delivered. part was packaged well and it wasnt damaged."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

"parts arrived sooner than I expected with e mail shipping and tracking notices"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

GOOD SERVICE

"Part was right and delivered on time"


Ratings Calculation Change
Learn about Our Reviews

Share Jacks Small Engines's store rating

Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,638 merchant members.