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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 7.35/10 7.35/10
    Shipping & packaging: Rating 6.74/10 6.74/10
    Customer service: Rating 6.18/10 6.18/10
    Return/Replacement policy: Rating 6.00/10 6.00/10

71,400 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-27

"Fast service and correct parts. Thanks"


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Verified Customer
Rating 10/10
5/5
2016-07-27

Fantastic as usual

"Repeat customer, aways fast and accurate service. Detailed diagrams on your website make shopping a pleasure. Thank you! "


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Verified Customer
Rating 10/10
5/5
2016-07-27

"Had Part needed Fast shipping Perfect Fit of part Will buy again"


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Verified Customer
Rating 10/10
5/5
2016-07-27

Good job

"Just what I ordered fast shipping"


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Verified Customer
Rating 10/10
5/5
2016-07-27

Great product, great price and fast shipping

"What more can a customer ask for? Very happy! Thank you!"


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Verified Customer
Rating 8/10
4/5
2016-07-27

almost perfect

"price fair, received part in 4 days.......had to change out nut inside bump know as the FS-38
Stiel weedwacker has 5 different cutting heads and it was impossible for me to discern the
exact one that my unit required. shape right....wrong nut inside replacement
"


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Verified Customer
Rating 6/10
3/5
2016-07-27

No info given until I called!!!!!!

"I called Jacks small engines to find out the status of my order.It said the order was going out on the 23 of July.When I called they said it's going out tomorrow July 28 I brought my Lawnmower to Home Depot on July 13 Jacks is in Maryland 1 state away.I could have drove there in less than an hour. The parts will be here on the 1st or 2nd of August.This is taking to long.They should have sent me a personal email not one with all the parts listed and dates.There is a real person receiving these emails."


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Verified Customer
Rating 10/10
5/5
2016-07-27

"I Got the item needed at a great price. Fast shipping"


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Verified Customer
Rating 10/10
5/5
2016-07-27

"Great Service and Timely Delivery"


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Verified Customer
Rating 10/10
5/5
2016-07-27

My Order

"Few items a little pricy.
Good Service
Delivered on time.
Well packed
"


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Verified Customer
Rating 4/10
2/5
2016-07-27

still waiting!

"ordered parts on 7/15/16 and I am still waiting. They keep backing up the delivery date"


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Verified Customer
Rating 10/10
5/5
2016-07-27

Canadian customer

"I would recomend this site to Canadian customers. Great service , straight forward no hassel. The website is easy to navigate and great selection ."


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Verified Customer
Rating 8/10
4/5
2016-07-27

Good service.... Paid for it in shipping

"High shipping costs for a very small part. Lack of shipping options would be the only thing preventing me from ordering again."


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Verified Customer
Rating 8/10
4/5
2016-07-27

Good

"I got OEM parts for cheaper than I could even find on EBay. Highly recommended.... Only bad part was the back order wait time."


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Verified Customer
Rating 8/10
4/5
2016-07-27

Very knowledgeable and helpful. Carry lots of parts

"Would use again and recommend. "


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.