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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.35/10 8.35/10
    Chance of future purchase: Rating 7.7/10 7.7/10
    Shipping & packaging: Rating 6.84/10 6.84/10
    Customer service: Rating 6.37/10 6.37/10
    Return/Replacement policy: Rating 6.36/10 6.36/10

70,473 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-29

Jack's saved me some jack!!!!

"For some reason it was very difficult to find the parts I was looking for. A muffler that discharged on the oil filter side of a CH 20 engine. Jack's not only made it easy, but had the entire kit with gaskets, hardware, heat shield, etc.... And on top of that, I got the whole kit CHEAPER than I could find just the muffler anywhere else. THANK YOU JACK'S!!! YOU HAVE A CUSTOMER FOR LIFE!!!!!"


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Verified Customer
Rating 2/10
1/5
2016-06-29

not waiting weeks

"Canceled my order when they weren't gonna have the part for 2 weeks before shipping to me another week there amazon 2 days "


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Verified Customer
Rating 10/10
5/5
2016-06-29

"Their site was easy to use. What I needed was a discontinued item, and they provided enough information for me to find the correct replacement part. And the order was delivered very promptly!"


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Verified Customer
Rating 10/10
5/5
2016-06-29

"IT WAS AS SHOWN AND ARRIVED STATED"


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Verified Customer
Rating 10/10
5/5
2016-06-29

Perfection

"You always have the right parts anthe expanded views help to see what I need. Keep up the good work."


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Verified Customer
2016-06-29

I love Jacks!!

"I had ordered the parts through another vendet and after 28 days of waiting, then couldn't fill the order. Jacks filled this complicated order with in 6 days and it was received as promised. The parts from Jacks were also 15% less than the other guy. Jacks now has me for a customer. Great job Jacks."


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Verified Customer
Rating 10/10
5/5
2016-06-29

Great experience

"Having the parts list with pictures was very helpful with finding what I needed. "


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Verified Customer
Rating 10/10
5/5
2016-06-29

Awesome parts delivery

"I ordered my parts late Friday night and received them on Tuesday. Keep up the great work!"


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Verified Customer
Rating 4/10
2/5
2016-06-29

"It's been a month and nothing yet. Foot an email a while back stating part of my order was on back order. Can't say why. But they have my money."


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Verified Customer
Rating 10/10
5/5
2016-06-29

Making life easy

"I placed 2 orders and both had parts that need to be ordered from the manufacturer.
The time delay was not bad and i got both orders before the estimated date of receiving.

Great Job!
"


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Verified Customer
Rating 10/10
5/5
2016-06-29

always happy with Jacks

"The orders are always correct and shipped in a timely manor. The website is great and easy to use "


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Verified Customer
Rating 10/10
5/5
2016-06-29

"fit perfect everything works good no more problems
"


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Verified Customer
Rating 10/10
5/5
2016-06-29

Mow over to some great service!

"Fast shipping and reasonable prices."


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Verified Customer
Rating 2/10
1/5
2016-06-29

"I emailed them to send the part that was in stock and backorder the other 2 parts and nothing happens From what I can tell by status of order the part hasn't, shipped yet."


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Verified Customer
Rating 10/10
5/5
2016-06-28

"sent the parts I asked for and shipping was very fast"


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,558 merchant members.