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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.32/10 7.32/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 6.03/10 6.03/10
    Return/Replacement policy: Rating 7.00/10 7.00/10
No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-15

Order Processing to long

"My order was from 02/01/2017 and it was shipped 02/15/2017. Two weeks for what?"

This review was modified by k_rosa on February 17 2017 07:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

snappy

"easy to find what I needed, easy order process, quick delivery"

This review was modified by abogner on February 17 2017 07:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Exactly as described.

"Shipping definitely isn't as fast as Amazon, but the product was what I needed and it came exactly as described. This was my second purchase here and I'm sure I'll be back for for. "

This review was modified by natedemer on February 17 2017 07:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Knowledgeable information and quick delivery

"Always nice to deal with Jack"

This review was modified by harknesselectric on February 17 2017 06:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Found my tire size

"Good place to find an odd-size front tire for my zero-turn mower. I ordered from the web site and had my tire in a few days. "

This review was modified by martyp-26394 on February 17 2017 05:15:01 PM

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Verified Customer
Rating 2/10
1/5
2017-02-15

No Show

"Didn't hear from them. Called and they said they didn't have the part. Would mail it when it was in stock. Still haven't heard from them to this day!"

This review was modified by david_donnafranklin on February 17 2017 04:30:02 PM

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Verified Customer
Rating 8/10
4/5
2017-02-15

Cattle out of water

"Seems it took more time than nessesary to get items off shelf and into the mail. First brush put in generator came apart, not worth the postage to send it back hopefully that will be the only one. At work so don't have invoice or order # you should have my email."

This review was modified by yaoldlapine on February 17 2017 02:30:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-15

"have not receive anything yet"

This review was modified by wheelman-43328 on February 17 2017 01:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-15

"I wanted a head gasket for my Kohler motor my neighbor found it for $9 my device said $15 shipping was almost as much as the head gasket I was purchasing there was never any notice as to how long it would take to receive it and it took longer than a week to get to my house I'm very dissatisfied and will try to never use this site again"

This review was modified by e_blount1981 on February 17 2017 01:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

great job

"wonderful.....fast efficient and the right product!! A++"

This review was modified by bob_t_seamans on February 17 2017 01:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

SNOW BLOWER BELTS.

"SERVICE WAS GREAT I'M VERY HAPPY GOT MY BELTS FOR SNOWBLOWER BEFORE THE SNOW STORM IN THE STATE OF CONN."

This review was modified by petertracy on February 17 2017 11:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

A-1 SELLER

"DEAR SIRS GONNA BE NEEDING MORE PARTS FOR MY DIXON ZTR 3304 0 TURN DO U CARRY A VERITY OF PARTS FOR IT"

This review was modified by dmartin246 on February 17 2017 11:15:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Great service

"I do small engine repair and have used Jack's for many of my parts needs. They have always been competitively priced, have huge inventory and gets it to me quickly. Would definitely recommend them."

This review was modified by lordservant1014 on February 17 2017 10:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Perfect fit

"Ordered a replacement motor for my portable compressor. In about 20 mins I had it swapped out and my compressor works perfect again!!!"

This review was modified by rrichter53 on February 17 2017 10:30:02 AM

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Verified Customer
Rating 2/10
1/5
2017-02-15

NO Phone Connection Slow Shipping

"Called for 2 days after initial order (on-Line) to add additional part, NO ANSWER on phone.
Jack did not ship order until 1 Week after placement. It took TEN DAYS to receive order.
No contact.
I have never had any problems with Jack`s in the past, however due to SLOW SHIPPING I will look else were in the future!
"

This review was modified by waterman-68355 on February 17 2017 08:45:02 AM

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