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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.16/10 8.16/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 6.79/10 6.79/10
    Customer service: Rating 6.74/10 6.74/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

72,180 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Kohler Engine Parts - Valve Springs

"Product shipped very quickly. Price was very competitive. Will buy from again."


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Verified Customer
Rating 10/10
5/5
2016-08-22

"They have parts, you need parts"


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Verified Customer
Rating 10/10
5/5
2016-08-22

Exceptional service

"Exact parts I ordered. Easy website to figure out which part to order. Fast shipping. I will certainly order from Jack's again."


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Verified Customer
Rating 10/10
5/5
2016-08-22

Exactly what I needed - and delivered quickly

"Exactly what I needed - and delivered quickly"


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Verified Customer
Rating 4/10
2/5
2016-08-22

Still waiting.

"I ordered a torque bracket on 8/8/16. The part was on backorder, which I understand happens. I keep checking the order status online and every time I do the delivery date is pushed out. Now it is saying the estimated ship date is 8/31. If I had known it was going to take so long, I would of tried something different. "


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Verified Customer
Rating 10/10
5/5
2016-08-22

Awesome

"Awesome. They have a very wide selection of parts. Made it very easy to get my saw up and running again. Will defiantly order from here again in the future. "


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Verified Customer
Rating 10/10
5/5
2016-08-22

Yahoo!!!

"Easy to order online, fast shipping, great service and always top notch parts. I'll be ordering more parts soon. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-08-22

Hard to find part

"Ordered a bolt for my Honda mower that I couldn't find in stock anywhere. Ordered it and I had it a few days later."


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Verified Customer
Rating 10/10
5/5
2016-08-22

quick and easy

"awesome job getting it to me quickly will def use again in the future"


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Verified Customer
Rating 10/10
5/5
2016-08-22

Great service, speedy delivery

"Exactly what we were looking for! Received product in a timely manner as promised. Great company to do business with."


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Verified Customer
Rating 10/10
5/5
2016-08-22

"The price was right and the part was delivered within a reasonable time frame. I'm not sure if it's OEM but the quality is good."


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Verified Customer
Rating 10/10
5/5
2016-08-22

fast service

"Recieved exactly what i ordered. Shipping was very fast. very satisfied"


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Verified Customer
Rating 10/10
5/5
2016-08-22

Absolute Satisfaction

"Very satisfied with the quality of parts, communication and timely delivery."


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Verified Customer
Rating 2/10
1/5
2016-08-22

Jack in a Box SURPRISE

"Jack's website gives you the impression the Carb Kit your ordering is in stock ready to ship. You complete the purchase and SURPRISE. In the confirmation your told the item will be arriving from the manufacturer in a week and then they will send it out. Then SURPRISE that time goes by and you inquire about the order and are told that it's backordered and will not be arriving to them until September 5th. All with NO communication from Jacks about the delays in the order. Don't buy from these posers "


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Verified Customer
Rating 2/10
1/5
2016-08-22

What Part

"I ordered the part on 8/4/2016 and was told it would ship August 16th. I got an email saying it will ship on August 30th. When I checked my order status I find that the part is on order from the manufa ctuerer and is expected on 9/6/2016. The email contatins no explanation of this and my credit dcard was billed and paid this week. In most operations the credit card is not billed until the par shipd"


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.