We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.84/10 6.84/10
    Chance of future purchase: Rating 6.98/10 6.98/10
    Shipping & packaging: Rating 6.36/10 6.36/10
    Customer service: Rating 6.16/10 6.16/10
    Return/Replacement policy: Rating 7.14/10 7.14/10

45,416 Customer Reviews

Rating 10/10
5/5
modified review posted

"The part worked very well with repairing my lawn mower"


Rating 4/10
2/5
modified review posted

"There was no mention of backorder when I ordered, It has been ove a week and order still has not shipped. I had to source some parts localy to get mower running."


Rating 2/10
1/5
modified review posted

"They could not get me the part, which I understand because it is obsolete. the issue I have is that they charged me about $3.00 because of the exchange rate had changed during the time they billed me to the time they credited me. Not impressed!!!"


Rating 10/10
5/5
modified review posted

"Good experience. Quick delivery and exact parts I needed."


Rating 10/10
5/5
modified review posted

"good price, fast shipping"


Rating 10/10
5/5
modified review posted

"Order was delivered very quickly. All parts were there. Totally satisfied. "


Rating 10/10
5/5
modified review posted

"Great price, good delivery"


Rating 10/10
5/5
modified review posted

"Easy to find the right part on the site. Reasonable price. Delivered one day earlier than estimated delivery date."


Rating 10/10
5/5
modified review posted

"Easy to navigate the website. No fuss ordering of parts. No problem finding hard to get parts like other online stores. Easy to keep track of how the order is progressing with constant updates. Overall, a very good shopping experience. Thanks Jacks"


Rating 10/10
5/5
modified review posted

"I was very satisfied, i new right away which parts i needed on their site and they arrived in a couple days. "


Rating 10/10
5/5
modified review posted

"Friendly and quick live help via their toll-free number when I had a question while placing an online order."


Rating 10/10
5/5
modified review posted

"They were out of stock on one of the items on my order. They gave me a proposed date as to when they would get the item in. Actually they got the item in and shipped it to me before that date arrived. I really appreciate that extra effort."


Rating 2/10
1/5
modified review posted

"Ordered Carb springs and they were not in stock but
they charged my credit card any way, didn't think they were supposed to do that. No word from them about when I will get them or if I ever will.
"


Rating 10/10
5/5
modified review posted

"i never have any problem ordering or getting my order"


Rating 10/10
5/5
modified review posted

"Replacement part was very easy to find and order! "


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,843 merchant members.