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Stores > Jacks Small Engines

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  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.74/10 7.74/10
    Chance of future purchase: Rating 7.46/10 7.46/10
    Shipping & packaging: Rating 6.37/10 6.37/10
    Customer service: Rating 6.32/10 6.32/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

73,444 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-09-26

Sent generic

"They sent generic blades that will not work on my mower (round hole when it should have been a star pattern) I gave my brand of mower, they should have known that the blades they sent would NOT work on a Cub Cadet XT1 mower."


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Verified Customer
Rating 4/10
2/5
2016-09-26

What happened?

"I have ordered several parts with Jacks Small Engines during this year. The wait was usually 5 days from date of order to date of delivery. This time I placed an order on 9/12 (2 small parts) finally got an email that my order was processed and being shipped on 9/22. I am still waiting on my order."

This review was modified by arkpbl on September 26 2016 07:18:46 PM

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Verified Customer
Rating 6/10
3/5
2016-09-26

"Order took to long to get.Just got order today 10/26/16 took 14 days."


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Verified Customer
Rating 4/10
2/5
2016-09-26

bad part

"installed fuel pump and the lever broke off inside of engine screwed up my day
"


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Verified Customer
Rating 6/10
3/5
2016-09-26

decent product but bad delivery

"I order a part for my tiller and it was going to be to me in a few days. But it was on back order. They never let me know. It took almost 2 weeks to get to me. Jack's prices are good and they answered my email about delivery promptly. I guess it was just my luck of the draw on parts"


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Verified Customer
Rating 10/10
5/5
2016-09-26

"Part showed up quickly and it was the right part, installed and engine fired up first pull."


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Verified Customer
Rating 2/10
1/5
2016-09-26

"did not receive any items"


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Verified Customer
Rating 10/10
5/5
2016-09-26

The right part

"Jacks is the only supplier that could identify the right part for my mower. "


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Verified Customer
Rating 8/10
4/5
2016-09-26

Tons of parts-long delivery time

"They had all the parts I needed. Only bad is how long it takes for them to ship them out. Ordered 9/12/16 it's now 9/23/16 and says it just got shipped. Was not told if they were in stock or not."


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Verified Customer
Rating 10/10
5/5
2016-09-26

Superior Supplier

"Great price and great delivery."


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Verified Customer
Rating 10/10
5/5
2016-09-26

Simple , Easy, Fast

"I was able to easily look up the part I needed, add it to my cart "


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Verified Customer
Rating 10/10
5/5
2016-09-26

Tell Jack I'll be back!

"Good prices, Good service. Works fast to resolve issues. Quick to help wiith order changes. Ships promptly and well.

Thanks!
"


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Verified Customer
Rating 8/10
4/5
2016-09-26

OK

"Delivery was slower than expected due to backorder. "


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Verified Customer
Rating 2/10
1/5
2016-09-26

parts

"I ordered parts for huskvarna mower deck aug 23,my credit card was charged,yet as of 9/26 I have heard nothing about my parts."


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Verified Customer
Rating 10/10
5/5
2016-09-26

"On time and as advertised. Will use again when needed. "


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