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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.98/10 6.98/10
    Chance of future purchase: Rating 7.11/10 7.11/10
    Shipping & packaging: Rating 6.48/10 6.48/10
    Customer service: Rating 6.10/10 6.10/10
    Return/Replacement policy: Rating 7.40/10 7.40/10

46,502 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fast shipment. Thank you!"


Rating 10/10
5/5
modified review posted

"Good dealer. Price was good. My only wish is that they would show whether a part is in stock. Mine was not. Had I known it was not I may have went elsewhere to get it sooner. However they did inform me after the purchase the ETA. but that was longer than I desired because it was not in stock. I'm satisfied but next time I'll call before I purchase to check availability."


Rating 10/10
5/5
modified review posted

"Delivered on time and is and does what it is suppose to do and a good and fair price"


Rating 8/10
4/5
modified review posted

"The process was way too slow, from ordering to shipping, If I could find another company with the parts i need i would use them"


Rating 10/10
5/5
modified review posted

"I've used Jacks Small Engines many times. Parts are easy to find, the price reasonable and the delivery is quick. I placed this order on Sunday and it arrived Tuesday with standard shipping. Can't beat that. "


Rating 10/10
5/5
modified review posted

"Exactly what I needed, all the hardware included. And believe it or not less expensive than if I would have purchased the part locally."


Rating 10/10
5/5
modified review posted

"Everything was as promised and my part arrived sooner as expected."


Rating 10/10
5/5
modified review posted

"Had to wait a little for the parts to be in stock, but after that shipping was prompt."


Rating 10/10
5/5
modified review posted

"Extremely easy ordering and very quick shipping. I'll definitely be using Jacks again!"


Rating 10/10
5/5
modified review posted

"Very very satisfied. It took longer to get the parts but that was ups fault. "


Rating 10/10
5/5
modified review posted

"Shipped fast when in stock!"


Rating 10/10
5/5
modified review posted

"Product arrived exactly as described. Quick delivery."


Rating 10/10
5/5
modified review posted

" Prompt shipping, great catalog resources, simple transaction!"


Rating 4/10
2/5
modified review posted

"I wasn't told when I ordered my product that it wasn't in stock. A few days later, I received an email stating it would ship out this week. Today, I received an email stating it's not expected to be in stock until 10/29. If I would have known that, I would've ordered the parts from someone who had it in stock. "


Rating 10/10
5/5
modified review posted

"Recieved exactly the parts i ordered and they worked perfectly"


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Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,865 merchant members.