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Stores > Jacks Small Engines

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.38/10 7.38/10
    Chance of future purchase: Rating 7.38/10 7.38/10
    Shipping & packaging: Rating 6.77/10 6.77/10
    Customer service: Rating 5.73/10 5.73/10
    Return/Replacement policy: Rating 5.56/10 5.56/10

65,375 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-06

Best prices and quick delivery.

"I have used Jack's for replacement parts for my Ariens snowblower. There prices seem to be lower than others and I get quick delivery of the parts I need. I would recommend Jack's for anyone needing parts for there Ariens snowblower."


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Verified Customer
Rating 2/10
1/5
2016-02-06

Back ordered and wrong part...

"Part was back ordered which they didn't tell me when I was ordering so took an extra week and they sent wrong item..."


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Verified Customer
Rating 10/10
5/5
2016-02-06

Let It Snow!!!!

"My son-in- law tore up in his snow blower and was ready to put the blower in the trash until it was determined that it was only a worm gear that needed replacing. Due to the quick service of Jacks Small Engines, the son-in-law is ready for the next 30" of snow to fall. The gear arrived only days after ordering it and the snow blower was up and running within hour of the delivery of the gear. Thanks Jacks small engines, glad to have the snow blower back working. Blowing snow sure beats shoveling, couldn't have done it without you."


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Verified Customer
Rating 10/10
5/5
2016-02-06

Excellent

"exactly what I needed, and quicker to supply than here in Australia."


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Verified Customer
Rating 10/10
5/5
2016-02-06

Nice detailed site with super fast shipping

"Ordered hard to find parts for my snow blower. The site has exact model and detailed diagrams to ensure correct parts. "


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Verified Customer
Rating 10/10
5/5
2016-02-06

JUMPIN JACK SHIPS FAST !!

"Thanks for fast service and good prices! !"


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Verified Customer
Rating 10/10
5/5
2016-02-06

Auger cable blues

"Snow blower Auger cable snapped halfway around my circular driveway...got on Jack's site and got the part I needed pronto. Fast shipping and proper description . Problem solved quick and easy. Thanks Jack's !"


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Verified Customer
Rating 10/10
5/5
2016-02-06

"I was having trouble finding a replacement part for my newer model snowblower. I was able to locate the proper part with the help of Jack's online parts schematics and got the correct part in 2 days."


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Verified Customer
Rating 10/10
5/5
2016-02-06

"Excellent service. Part came within 3 days, and 10 minutes later I had my go cart running. THANKS ALOT!!!"


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Verified Customer
Rating 10/10
5/5
2016-02-06

Order

"Very fast service I appreciate it"


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Verified Customer
Rating 10/10
5/5
2016-02-06

No way! Too good to be true.

"Part came in the mail sooner than expected. Part was exactly what I needed. The price was much much less than at other stores. Everything was packaged nicely too. I think maybe it was an inventory error or something because the product is normally 10x the price I paid. Took advantage of it online since the part number matched what I was looking for. I'm happy and will be on the lookout for deals like this in the future."


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Verified Customer
Rating 2/10
1/5
2016-02-06

Selling things they don't actually have

"I ordered a generator repair manual, received the order confirmation and then told about a week later that they couldn't get the manual. The email also said it would take 5 to 7 business days for a refund. Most places don't until items are shipped. This is a drop ship store front, if you actually need a part I'd advise you to shop elsewhere."


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Verified Customer
Rating 10/10
5/5
2016-02-06

Spot on as usual

"I always shop around. But always end up with Jacks small engines. I will not waste my time elsewhere again. Jacks always delivers."


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Verified Customer
Rating 8/10
4/5
2016-02-06

Quick service

"Satisfied with the service and quick turnaround on my order"


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Verified Customer
Rating 10/10
5/5
2016-02-06

Speedy

"Quick delivery. Dan was very helpful."


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.