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Stores > Jacks Small Engines
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      21084
    •  
    • BUSINESS HOURS
      9-6 EST M-F, 9-5 EST Sat
      GENERAL PHONE
      877-737-2787
      FAX
      410-557-6413
    • SUPPORT EMAIL
      orders@jackssmallengines.com
      SUPPORT PHONE
      877-737-2787

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.97/10 7.97/10
    Chance of future purchase: Rating 7.78/10 7.78/10
    Shipping & packaging: Rating 7.17/10 7.17/10
    Customer service: Rating 7.69/10 7.69/10
    Return/Replacement policy: Rating 7.32/10 7.32/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
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Verified Customer
Rating 2/10
1/5
2017-08-21

CAN NO LONGER RECOMMEND THEM

"THE SERVICE WAS TERRIBLE AND THE INDIVIDUALS I TALKED TOO HAD NO KNOWLEDGE BASE TO SELLING SMALL ENGINES. THE SMALL ENGINE I ORDERED IS UNDER POWERED AND HARD TO START BECAUSE IT BACKFIRES CONSTANTLY BUT IS STILL MINE AS IT CANNOT BE RETURNED. WHEN ASKED WHAT ENGINE I NEEDED THEY HAD NO IDEA AND REFERRED ME TO THE MANUFACTURE OF THE ENGINE. I MUST HAVE BEEN TOLD 10 TIMES SMALL ENGINES ARE NON-RETURNABLE. I WILL NOT BE BACK.
"


Rating 10/10
5/5
2017-08-21

Perfect Fit

""Been trying to find replacement parts at Walmart and Homedepot. Could not get the exact size . Found the site by googling . Quick service . Part arrived the same week. ""


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Verified Customer
Rating 10/10
5/5
2017-08-20

Easy transaction

"Part was exact just as I ordered and came in a timely manner "


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Verified Customer
Rating 10/10
5/5
2017-08-20

Great service

"Had the parts I was looking for and was delivered on time without any problems "


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Verified Customer
Rating 10/10
5/5
2017-08-20

GREAT

"Great website, great pricing, great shipping!!"


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Verified Customer
Rating 2/10
1/5
2017-08-20

why?

"took my money without having the part on the 3rd. then it took 3 days for them to tell me it would be another week for them to ship. ok so i wait till the 11th and still no part. no ship. meanwhile, my grass grows. and grows. "oh that will be here monday " Craig the rep said with contempt on friday. Monday no ship...again. and my grass grows. and grows. maybe jack should get his stuff in one sock and deliver."


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Verified Customer
Rating 10/10
5/5
2017-08-20

Delivered on time and as expected

"A breeze to shop easy to navigate "


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Verified Customer
Rating 10/10
5/5
2017-08-19

Fast shipping and good customer service.

"Order arrived very quickly by way of Priority Mail. When item was missing I called the company and they are sending out a replacement immediately at no charge to me."


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Verified Customer
Rating 10/10
5/5
2017-08-19

great service

"I always get great service and quality parts from Jack's."


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Verified Customer
Rating 10/10
5/5
2017-08-19

Mower blades

"Item shipped and received early . Excellent service and product as advertised. Will be my source for any future needs."


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Verified Customer
Rating 10/10
5/5
2017-08-19

Smooth ordering from the Netherlands.

"For my Troy-Bilt sickle bar mower I needed parts that were NOT available in the Netherlands.
After contacting 5 possible distributors in the States .... Jacks Small Engines was the ONLY ONE that ships to Europe.
And it didn't even effect the - very reasonable - pricing.
So ... thanx!!
Fam. de Witte - Ede - the Netherlands
"


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Verified Customer
Rating 2/10
1/5
2017-08-19

Long Time Waiting

"I ordered part on 8/3/2017 it is now 8/19/2017and I have yet to receive the order."


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Verified Customer
Rating 2/10
1/5
2017-08-18

Still waiting...

"Ordered part on 08/11, still waiting for shipment on 08/18. Not very impressed at this point."


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Verified Customer
Rating 8/10
4/5
2017-08-18

great service

"great service quick delivery"


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Verified Customer
Rating 2/10
1/5
2017-08-17

Don't trust their stock.

"Took over a month to still not get the item that I ordered that appeared to be in stock. Ended up canceling my order and ordering elsewhere. "


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