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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.93/10 6.93/10
    Chance of future purchase: Rating 7.09/10 7.09/10
    Shipping & packaging: Rating 6.51/10 6.51/10
    Customer service: Rating 6.14/10 6.14/10
    Return/Replacement policy: Rating 7.40/10 7.40/10

46,338 Customer Reviews

Rating 10/10
5/5
modified review posted

"Quick delivery, correct parts, good prices. No problems. I am satisfied and will use this service again."


Rating 10/10
5/5
modified review posted

"Good Pricing........Fast shipping...."


Rating 10/10
5/5
modified review posted

"everything work great. but instruction on install word of made it easier . got here on time and the gen. works will . did not half to adjust vr . on the dot at 120.1 volts . thanks."


Rating 10/10
5/5
modified review posted

"Easy to find parts on website. delivery was quick."


Rating 10/10
5/5
modified review posted

"It was awesome start to finish. Got what I needed with no problem the order made it here within a few days and the product worked."


Rating 10/10
5/5
modified review posted

"Very satisfied, No surprises or problems.
"


Rating 10/10
5/5
modified review posted

"good service and helpful with finding what I needed"


Rating 10/10
5/5
modified review posted

"But took too long shipping time!"


Rating 10/10
5/5
modified review posted

"Excellent service and quick delivery"


Rating 10/10
5/5
modified review posted

"Item was exactly what I ordered. Received item on time with no delays. Would do business with them again."


Rating 10/10
5/5
modified review posted

"Exact part, quick shipping. Recommend."


Rating 8/10
4/5
modified review posted

"Although Jacks Small Engines listed the parts I ordered, one part is back ordered keeping the entire order from being delivered. An email was sent stating shipping date but an updated email was sent stating a new shipping date of another two weeks out. Wish the website stated availability of the parts."


Rating 8/10
4/5
modified review posted

"Delivered as ordered, but could have communicated better about shipping. "


Rating 10/10
5/5
modified review posted

"fiar price and very prompt"


Rating 2/10
1/5
modified review posted

"My part has been or back order for 10 days, and Jack's keeps extending the due date out daily to 3 days in advance. This is getting old."


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.