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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 7.85/10 7.85/10
    Shipping & packaging: Rating 7.15/10 7.15/10
    Customer service: Rating 6.90/10 6.90/10
    Return/Replacement policy: Rating 6.96/10 6.96/10

52,192 Customer Reviews

Rating 4/10
2/5
modified review posted

"Back ordered parts and just keeps getting push back"


Rating 10/10
5/5
modified review posted

"I received the items I ordered sooner than expected in good condition. "


Rating 10/10
5/5
modified review posted

"Correct parts and speedy delivery. Will use again if needed. Only negative was the cost of shipping."


Rating 10/10
5/5
modified review posted

"Was exactly what was needed. thanks"


Rating 10/10
5/5
modified review posted

"I was finally able to find an online Illustrated Parts Breakdown Parts/Owners Manual with exploded views allowing me to figure out what parts I needed in order to repair my rear tine tiller since my original manual was lost. Delivery time was good especially considering parts were on backorder with many other companies with longer estimated delivery times."


Rating 10/10
5/5
modified review posted

"It came, all the parts are correct.

That's all I ask for
"


Rating 8/10
4/5
modified review posted

"Part wasn't in stock as assumed
Could have ordered locally and got much faster
"


Rating 10/10
5/5
modified review posted

"Wrong part listd on parts diagram. They sent me the correct one at no charge!"


Rating 10/10
5/5
modified review posted

"Everything I ordered was in the box, and it was well packed. All of the parts were correct and are now installed and operating."


Rating 2/10
1/5
modified review posted

"Dispatching after receiving request to cancel the order."


Rating 10/10
5/5
modified review posted

"ordered monday morning and had them by thursday. super fast shipping and excellent packaging. would highly recommend.excellent prices! "


Rating 10/10
5/5
modified review posted

"Had everything in stock. Fast ship. Awesome"


Rating 10/10
5/5
modified review posted

"order was received very quickly"


Rating 10/10
5/5
modified review posted

"Prompt. Items fit my mower. No issues."


Rating 10/10
5/5
modified review posted

"I HAVE LEARNED BY EXPERIENCE THAT JACK'S IS THE ONLY PLACE FOR ME TO SHOP FOR MY SMALL ENGINE PARTS. QUICK SERVICE, ACCURATE ORDER FILL AND GOOD PRICES. ALSO THE DELIVERY TIME IS BEST."


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.