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It took too long
"When I ordered the parts it said they were all in stock. Once my order was placed it said one item was on back order. They changed the estimated arrival date for that part four times. When I called to cancel the order it was magically in stock. It took ten days from the date I ordered it to the date shipped. Time is money in my business!"
Long wait for shipping
"10 days befor shipping and ordered for a 16" chin bar sent 18" not happy"
"Save money and time. Buy from Jacks. Great price, Fast delivery and OEM parts for my Snapper mower."
Good Service! Good Turn Around!
"To be the first time, I am really HAPPY with the service. Thanks to everyone involve on my order!"
Good quality, fast shipment
"Ordered lawnmower parts to Finland. Good quality parts and lot cheaper than the ones sold here. Thumbs up!"
no updates, no delivery, will cancel order
"no update as to reason for not shipping or expected DOA"
"right parts a little slow on shipping but parts were not in stock"
"Jacks has always come through. Parts always in stock and delivered in a couple of days. I won't buy from anyone else."
"Placed order in a Saturday but by Wednesday still no shipping info sent so I called them and they had no explanation as to why order not shipped but promised to fix it and two days later order was at my front door. We all make mistakes but it is how we respond to them that makes a great company and Jack's is a great, honest company!!"
"Good service, just want I ordered on time."
Got what I ordered in a timely manner
" Real good, will order more"
Time of delivery
"The time to receive products was a long time frame that's the only thing I have to complain about, other than that everything was great "
5 star from DSR
"Received exactly what I ordered and it was here quickly and fit perfectly. I'll be back."
"Orderd a belt and pulley.belt was not in stock and had to wait several days for order to ship."
2 weeks to fill order is unacceptable.
"2 weeks to fill order is unacceptable. Will not order from Jacks again. "