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Stores > Jacks Small Engines

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.8/10 7.8/10
    Chance of future purchase: Rating 7.71/10 7.71/10
    Shipping & packaging: Rating 6.98/10 6.98/10
    Customer service: Rating 6.18/10 6.18/10
    Return/Replacement policy: Rating 6.11/10 6.11/10

67,500 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-04-26

U R Awsome

"I have always had good service thank u so much Ill be buying more from u thanks"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Knowledgeable, Helpful and Fast!

"They gave me information I could not find anywhere else! Sold me what I needed at a fair price. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

Professional

"Service and transaction was very professional, and item delivered quickly. Highly recommend."


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Verified Customer
Rating 10/10
5/5
2016-04-26

Eveyhing was A-OK

"Piston rings were the right part at the right price. My 24 year old saw is running better than new. Packing was real good - sent in a box not a bag so they did not break. A++"


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Verified Customer
Rating 10/10
5/5
2016-04-26

"Always good service and prices."


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Verified Customer
Rating 10/10
5/5
2016-04-26

"Fast shipping great prices!"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Jack's all right

"Every thing worked fine. Thank you!"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Blade Runner

"I ordered a pair of high lift 42 inch blades for my Ariens Lawn Tractor. Excellent quality and very quick delivery, very happy with product and service."


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Verified Customer
Rating 10/10
5/5
2016-04-26

Parts in stock for 16yearold mower!

"Local small engine repair shop didn't carry a couple of parts I needed to refurbish the snapper a bought on 2000. Jack had it all. "


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Verified Customer
Rating 8/10
4/5
2016-04-26

Running again

" We need different options to have parts shipped if we want to sooner even if the parts are at the warehouse or not The prices are good decided great I would recommend this site everybody "


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Verified Customer
Rating 10/10
5/5
2016-04-26

Great Customer Service

"Jacks small engines is my go to place for my small engine parts. They have what I need and its quality stuff. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

great Service

"easy to find parts had everything i needed and shipping was fast "


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Verified Customer
Rating 10/10
5/5
2016-04-26

GREAT SERVICE

"We ordered a new gas tank for our rototiller. It was delivered quickly and was the exact match. Will use Jacks Small Engines again. Thank You."


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Verified Customer
Rating 4/10
2/5
2016-04-26

smucks

"part is back ordered and they left it up to me to track instead of letting me know to see if I still wanted the part or not"


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Verified Customer
Rating 4/10
2/5
2016-04-26

Be prepared for a delay.

"In the past, Jack's delivered my replacement parts in a timely manner. This time, however, it will take 18 days for delivery (I'm expecting the parts in two days). It took over a week for me to find out about the delay. If I were trying to make a living from small engines, this would be onerous. I wish I could have learned about the delay before completing my order. While the website works very nicely, timeliness is still paramount. I may need to look elsewhere for my next order-which is too bad because the website is so easy and my order worked so well last time.."


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,609 merchant members.