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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.81/10 6.81/10
    Chance of future purchase: Rating 6.93/10 6.93/10
    Shipping & packaging: Rating 6.26/10 6.26/10
    Customer service: Rating 5.91/10 5.91/10
    Return/Replacement policy: Rating 7.07/10 7.07/10

43,147 Customer Reviews

Rating 10/10
5/5
modified review posted

"Received my order in a timely manner. My only grip is my shipping cost was double what my order cost. But such is life living in Hawaii. "


Rating 10/10
5/5
modified review posted

"They sent what I ordered. I received it quickly"


Rating 10/10
5/5
modified review posted

"very satisfied with the experience that we had with your company. Fast on service, really did not expect it for at least 30 days. less than half of that time. the part was perfect, cost was awesome. "


Rating 10/10
5/5
modified review posted

"Order filled accurately and received promptly. Only improvement would be for faster update of order status--when the order was received, the website stated "ready for shipping." It is important to have tracking number of shipment in order to be on the look out for the package."


Rating 6/10
3/5
modified review posted

"expected delivery sooner, no notice that one item was not in stock"


Rating 10/10
5/5
modified review posted

"Had the part I needed price was workable and delivery was good."


Rating 10/10
5/5
modified review posted

"wrong part was sent, made call to Jacks and right part sent in a couple of days."


Rating 10/10
5/5
modified review posted

"I received the part I needed. I didn't think i would find it."


Rating 10/10
5/5
modified review posted

"Easy part selection with online charts easy adding to cart and ordering and fast shipping with notifications during process ,best parts ordering experience I've had online if you need lawn and garden parts jacks is the place to go.


"


Rating 10/10
5/5
modified review posted

"Good experience I will use them again! "


Rating 10/10
5/5
modified review posted

"I found their website easy to navigate and the checkout to be flawless. The parts I ordered were picked correctly, shipped promptly and I received an email when shipped, but best of all their prices are very competitive . I look forward to dealing with them in the future."


Rating 10/10
5/5
modified review posted

"The prices were a little high but I received the parts within a few days. I think if I need something again I will contact them."


Rating 10/10
5/5
modified review posted

"Fast shipping, blades fit great"


Rating 10/10
5/5
modified review posted

"Excellent experience shipped quickly and received in good shape"


Rating 10/10
5/5
modified review posted

"Jack's had a filter for an older paint sprayer I had and the price was right so I bought 2! Package cam in 2 days rather than the 5-7 advertised. I have dealt with Jack's before and been very satisfied."


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,857 merchant members.