We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Jacks Small Engines
  • Jacks Small Eng

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.78/10 7.78/10
    Chance of future purchase: Rating 6.69/10 6.69/10
    Shipping & packaging: Rating 6.41/10 6.41/10
    Customer service: Rating 6.74/10 6.74/10
    Return/Replacement policy: Rating 6.88/10 6.88/10
Voice your opinion! Review Jacks Small Engines by clicking a star below.
No Avatar

Verified Customer
Rating 4/10
2/5
2017-03-28

It took too long

"When I ordered the parts it said they were all in stock. Once my order was placed it said one item was on back order. They changed the estimated arrival date for that part four times. When I called to cancel the order it was magically in stock. It took ten days from the date I ordered it to the date shipped. Time is money in my business!"

This review was modified by SalmonAngelfish on March 30 2017 08:45:02 AM

No Avatar

Verified Customer
Rating 6/10
3/5
2017-03-28

Long wait for shipping

"10 days befor shipping and ordered for a 16" chin bar sent 18" not happy"

This review was modified by DeepSaffronGoose on March 30 2017 08:00:01 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-28

Great

"Save money and time. Buy from Jacks. Great price, Fast delivery and OEM parts for my Snapper mower."

This review was modified by DeepChampagnePeacock on March 30 2017 07:00:09 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-28

Good Service! Good Turn Around!

"To be the first time, I am really HAPPY with the service. Thanks to everyone involve on my order!"

This review was modified by PearStingray-16573 on March 30 2017 05:45:02 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-28

Good quality, fast shipment

"Ordered lawnmower parts to Finland. Good quality parts and lot cheaper than the ones sold here. Thumbs up!"

This review was modified by NorthernMower on March 30 2017 05:30:02 AM

No Avatar

Verified Customer
Rating 4/10
2/5
2017-03-28

no updates, no delivery, will cancel order

"no update as to reason for not shipping or expected DOA"

This review was modified by MediumAquamarineBaboon on March 30 2017 05:30:02 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-28

parts

"right parts a little slow on shipping but parts were not in stock"

This review was modified by RoseGoldCephalopod-97829 on March 30 2017 04:45:01 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-28

Great Service

"Jacks has always come through. Parts always in stock and delivered in a couple of days. I won't buy from anyone else."

This review was modified by PaleCopperTurkey on March 30 2017 03:15:02 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-28

Overcoming adversity

"Placed order in a Saturday but by Wednesday still no shipping info sent so I called them and they had no explanation as to why order not shipped but promised to fix it and two days later order was at my front door. We all make mistakes but it is how we respond to them that makes a great company and Jack's is a great, honest company!!"

This review was modified by MagnoliaChevrotain on March 30 2017 02:30:01 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-28

Solid Service

"Good service, just want I ordered on time."

This review was modified by PaleTaupeDuck on March 30 2017 02:30:01 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-28

Got what I ordered in a timely manner

" Real good, will order more"

This review was modified by NadeshikoPinkSalamander on March 30 2017 01:15:02 AM

No Avatar

Verified Customer
Rating 6/10
3/5
2017-03-27

Time of delivery

"The time to receive products was a long time frame that's the only thing I have to complain about, other than that everything was great "

This review was modified by CarnationPinkWaterbuck on March 29 2017 08:45:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-27

5 star from DSR

"Received exactly what I ordered and it was here quickly and fit perfectly. I'll be back."

This review was modified by PumpkinElephant on March 29 2017 08:30:02 PM

No Avatar

Verified Customer
Rating 6/10
3/5
2017-03-27

"Orderd a belt and pulley.belt was not in stock and had to wait several days for order to ship."

This review was modified by PumpkinCricket on March 29 2017 08:15:01 PM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-03-27

2 weeks to fill order is unacceptable.

"2 weeks to fill order is unacceptable. Will not order from Jacks again. "

This review was modified by PaleCopperPeacock-6258 on March 29 2017 08:00:01 PM

Learn about Our Reviews

Share Jacks Small Engines's store rating

Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,429 merchant members.