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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.16/10 8.16/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 6.79/10 6.79/10
    Customer service: Rating 6.74/10 6.74/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

72,163 Customer Reviews

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Verified Customer
Rating 6/10
3/5
2016-08-21

"Was the wrong part for snow blower but that was my fault. Shipping was good though"


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Verified Customer
Rating 10/10
5/5
2016-08-21

"fast delivery !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Great job order was correct and timely"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Delivered as ordered

"Price was great and product was even better. Pleasure doing business with you. "


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Verified Customer
Rating 10/10
5/5
2016-08-21

Always easy to deall with

"good stock of parts and prices, quick shipping"


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Verified Customer
Rating 8/10
4/5
2016-08-21

7.95 for USPS shipping???

"Paid $7.95 for shipping and took 4 days to receive. I think this is way too much to pay for USPS standard shipping. Part was great and what I needed and worked."


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Verified Customer
Rating 2/10
1/5
2016-08-21

Never received part!!!!

"Did not like never received part!!!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

Just like new!

"Ordered a new grille for my lawn tractor. Jack's had the best price and the tractor looks close to new again."


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Verified Customer
Rating 2/10
1/5
2016-08-21

Haven't received my order yet.

"Very disappointed. Ordered a throttle cable for a Stihl fs 36 weed eater almost 3 weeks ago, still no cable. I could have ordered off eBay and had my trimmer fixed and my yard groomed. Now all I have is a torn apart weed eater and high weeds. I expected better turn around rates. Still waiting on my part."


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Verified Customer
Rating 10/10
5/5
2016-08-21

Good service

"Ordered a Generac part which I knew they would not have in stock, they ordered and sent to me in a very short time. Very satisfied, they had the best price around as well!"


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Jacks delivered what they promised, when they promised. There is nothing small about Jacks performance."


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Verified Customer
Rating 8/10
4/5
2016-08-21

right parts, right price

"All parts arrived and were the correct parts. Shipped in one shipment and the box was not all beat up. Only way to improve is that it took two weeks to ship the parts."


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Verified Customer
Rating 10/10
5/5
2016-08-21

"Excellent service and quick delivery would highly recommend. "


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Verified Customer
Rating 2/10
1/5
2016-08-21

Charged Before Shipped

"I ordered a part a month ago and was charged immediately but it still hasn't been shipped and no idea when it will be shipped."


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Verified Customer
Rating 4/10
2/5
2016-08-21

Still waiting

"Ordered a gas tanks weeks ago. They reached out to me once saying they were waiting for a distributor or something. Either way... still waiting. "


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