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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.13/10 7.13/10
    Chance of future purchase: Rating 7.15/10 7.15/10
    Shipping & packaging: Rating 6.60/10 6.60/10
    Customer service: Rating 6.32/10 6.32/10
    Return/Replacement policy: Rating 7.81/10 7.81/10

46,735 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a part for my Snapper Z150. Jack's had the best price I found and service was very quick. I go the part and it was exactly what I expected. Great buying experience."


Rating 10/10
5/5
modified review posted

"Sprocket worked as advertised and arrived on time."


Rating 10/10
5/5
modified review posted

"Easy to find the right parts even for 1983 tractor. And price is more reasonable than others. "


Rating 10/10
5/5
modified review posted

"Web site is organized, customer support excellent, products delivered on time. *****"


Rating 10/10
5/5
modified review posted

"no problems here.will use your website again"


Rating 10/10
5/5
modified review posted

"Items ordered were as expected and delivery was prompt and on time. Very please and would not hesitate to order from this company in the future if needed. Prices were fair."


Rating 2/10
1/5
modified review posted

"I have not yet received an email telling me that the order is filled and sent. And I ordered it on the 15 th of October"


Rating 10/10
5/5
modified review posted

"Tech support was helpful!"


Rating 10/10
5/5
modified review posted

"Items came quickly and we're as described "


Rating 10/10
5/5
modified review posted

"fast, done right>>>>>>>>>>>>>>"


Rating 10/10
5/5
modified review posted

"Order received even before expected delivery date. Great price and no problems."


Rating 2/10
1/5
modified review posted

"Ordered part, took one look at it, I saw that it wasn't going to work. Called Jacks small engines. They said it wasn't a stock part. I was denied a return. Had to eat the part.I won't do business with Jack again."


Rating 10/10
5/5
modified review posted

"Very good service, prompt delivery."


Rating 4/10
2/5
modified review posted

"I love your store, you have a ton available and your prices for the PARTs are reasonable. You shipping too much though. I am about to order a 5 dollar part elsewhere simply because your shipping for it was $8 making it $13 for something that weighs about as much as few paper clips. I hope this makes some difference, I do love you store. "


Rating 10/10
5/5
modified review posted

"Good prices, fast shipping."


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,862 merchant members.