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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.07/10 7.07/10
    Chance of future purchase: Rating 7.09/10 7.09/10
    Shipping & packaging: Rating 6.05/10 6.05/10
    Customer service: Rating 6.62/10 6.62/10
    Return/Replacement policy: Rating 7.39/10 7.39/10

57,400 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Great service and always have what I need. "


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Verified Customer
Rating 10/10
5/5

"Quickly supplied part I needed."


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Verified Customer
Rating 10/10
5/5

"It was easy to identify the correct parts for my lawnmower on your web site and the parts came within 5 days of ordering them

Thanks
Bob
"


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Verified Customer
Rating 10/10
5/5

"prompt delivery good service"


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Verified Customer
Rating 8/10
4/5

"Unfortunately it has taken longer to get the parts I ordered on this order, on the other hand it was a fairly large order.
But other than that my past experince they have delivered exactly as ordered.
"


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Verified Customer
Rating 10/10
5/5

"I ordered the wrong part but can use it down the road. Quality great,speedy shipping! Will purchase again if the need arises."


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Verified Customer
Rating 10/10
5/5

"you have what I needed, when I needed it, at a good price. your exploded views make part location and confirmation fool proof. Thanks"


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Verified Customer
Rating 10/10
5/5

" I ordered a part that was for a ten year old mower and wasn't surprised that Jacks was out of stock and had to order it from the factory. As soon as they got it in they shipped it to me pronto. I sold the mower it was ordered for right away. My customer is happy, I'm happy, eveyone wins. Will do business again."


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Verified Customer
Rating 10/10
5/5

"Great service and the speed I received my parts"


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Verified Customer
Rating 10/10
5/5

"I ordered a battery and charger for a lawn mower and the price and delivery were great. Thanks"


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Verified Customer
Rating 10/10
5/5

"Very satisfied took a little longer than I had hoped to be shipped"


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Verified Customer
Rating 10/10
5/5

"Got what I wanted=fast=very sattisfied="


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Verified Customer
Rating 10/10
5/5

"Order was filled quickly and arrived on time."


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Verified Customer
Rating 10/10
5/5

"Received the order on time."


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Verified Customer
Rating 8/10
4/5

"Packaged well and delivered as ordered. Took 5 business days to ship, never got an email saying it shipped and online status was "Packed for Shipment and will be shipping soon" even after I received the order. I had to call and email to get status."


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.