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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.96/10 6.96/10
    Chance of future purchase: Rating 7.12/10 7.12/10
    Shipping & packaging: Rating 6.51/10 6.51/10
    Customer service: Rating 6.14/10 6.14/10
    Return/Replacement policy: Rating 7.40/10 7.40/10

46,440 Customer Reviews

Rating 10/10
5/5
modified review posted

"Looks like a quality piece "


Rating 10/10
5/5
modified review posted

"Excellent site for looking up parts.
Quick, accurate delivery
"


Rating 10/10
5/5
modified review posted

"Received my parts quickly and they were all correct."


Rating 10/10
5/5
modified review posted

"RECOMMEND TO ANYONE GREAT SERVICE AND SPEEDY TIME GETING MY PARTS WILL SOON BUY MORE WORK ON A LOT OF MOWERS AND CHAIN SAWS BEN A PLEASURE DOING BUSINESS WITH YOU THANKS."


Rating 10/10
5/5
modified review posted

"Very good service on my order will look forward to buy more parts as time goes on. Thank you and the people who take care of getting the orders out. Gerald"


Rating 10/10
5/5
modified review posted

"Thank you for your service and promptness"


Rating 10/10
5/5
modified review posted

"Super fast shipping and item was exactly as described. I would buy from Jacks Small Engines again. "


Rating 10/10
5/5
modified review posted

"Great price and delivered as promised."


Rating 10/10
5/5
modified review posted

"Very efficient, quick to get product out on hard to find parts appreciate that they take the time to get feed back from people that purchase product from them. I will do business with Jacks again and refer people to this business in the future."


Rating 10/10
5/5
modified review posted

"Jack's always comes thru with the items I need"


Rating 10/10
5/5
modified review posted

"Easy to navigate the website. Rapid response and delivery of the item I ordered.

My only complaint was the cost of shipping, which is out of Jack's control
"


Rating 10/10
5/5
modified review posted

"Easy, best pricing I could find and fast. What more can you ask for!"


Rating 10/10
5/5
modified review posted

"If I need parts for my power equipment, my only stop is at Jack's Small Engine. I get the parts I need faster than going to a repair shop."


Rating 10/10
5/5
modified review posted

"Great service, parts were right, and shipped very quickly. Thank you and will use them again."


Rating 4/10
2/5
modified review posted

"They sold a part that they did not have in stock and were unable to acquire, so they cancelled my order. I lost a week with a commercial mower out of service before they told me the part was unavailable."


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.