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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.12/10 8.12/10
    Chance of future purchase: Rating 7.30/10 7.30/10
    Shipping & packaging: Rating 6.64/10 6.64/10
    Customer service: Rating 6.18/10 6.18/10
    Return/Replacement policy: Rating 6.36/10 6.36/10

71,177 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-07-20

No sevice

"Only my opinion...... ordered part on 6/21/16. Its now been a month still with no part and no help from jacks."

This review was modified by el8him on July 20 2016 03:20:58 PM

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Verified Customer
Rating 2/10
1/5
2016-07-20

Don't sell it...if you don't have it

"I ordered a part off the website and expected it to be delivered in 2-3 days like most other online stores. Instead, after 2 days passed, I received an email telling me the item wasn't in stock. Do not sell items that aren't in stock....but at the very least, have a system that lets customers know in a timely manner if the item isn't avaliable. I had to shop elsewhere and pay overnight shipping because they put me in such a bind."


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Verified Customer
Rating 10/10
5/5
2016-07-20

Fast and fair

"Got my hard to find part fast and for no more than it was listed for by the original manufacturer."


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Verified Customer
Rating 10/10
5/5
2016-07-20

"Quick and prompt service!"


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Verified Customer
Rating 4/10
2/5
2016-07-20

Long wait

"Part of my order was not in stock and therefore had to wait considerably longer to get my order. It would have been really nice to have had my shipping upgraded do that my order would have been received sooner"


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Verified Customer
Rating 10/10
5/5
2016-07-20

"great shopping at jacks small engine love the parts diagrams! thanks"


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Verified Customer
Rating 10/10
5/5
2016-07-19

"Easy to order. Shipped quickly."


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Verified Customer
Rating 10/10
5/5
2016-07-19

hard to find parts,FAST

"NOS parts that have been out of production.Quick service."


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Verified Customer
Rating 10/10
5/5
2016-07-19

They had what I needed

"I like the ability to look for parts, based on their vast array of schematics for mowers and engines. "


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Verified Customer
Rating 10/10
5/5
2016-07-19

Lowest price anywhere for parts!

"Jacks had the lowest prices for the parts I needed and I'll be using Jacks again!"


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Verified Customer
Rating 10/10
5/5
2016-07-19

Thanks

"Thanks. Received the item fast and as described "


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Verified Customer
Rating 4/10
2/5
2016-07-19

No customer support

"After placing an order, I emailed with a request, and never heard back from them. The product eventually arrived in fine condition, but that still doesn't wash the bad taste from my mouth."


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Verified Customer
Rating 10/10
5/5
2016-07-19

Carburetor caper

"Located and ordered the carb I needed......at Jacks Small Engines.
initially on back order....but they got it in a quickly and delivered to me.
Very Satisfied. second time to use this vendor will excellent results.
"


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Verified Customer
Rating 10/10
5/5
2016-07-19

Great service

"The item was exactly what I was looking for. From start to finish the order was easy price was better than what I could get in my town. And the shipment arrived earlier than stated in perfect condition and fit."


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Verified Customer
Rating 10/10
5/5
2016-07-19

Jumping jack flash...

"Delivered on time along with awesome customer service!"


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