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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.71/10 6.71/10
    Chance of future purchase: Rating 6.98/10 6.98/10
    Shipping & packaging: Rating 6.37/10 6.37/10
    Customer service: Rating 5.90/10 5.90/10
    Return/Replacement policy: Rating 6.79/10 6.79/10

41,819 Customer Reviews

Rating 6/10
3/5
modified review posted

"They took almost a week to ship."


Rating 10/10
5/5
modified review posted

"Received correct items, way ahead of time specified by seller. Couldn't be happier."


Rating 4/10
2/5
modified review posted

"Product was on order from Tecumseh with no definite ship date. Every time I checked the due date it kept getting pushed out. Found same product from local dealer that acquired the Tecumseh P.N. 640078A thru AES. AES had 6ea of these on hand.
This lack of expediency on getting a part to a customer is not a good way to do things. Especially during the mowing season. If I was able to source this I am sure Jacks should have been able to do the same.
"


Rating 10/10
5/5
modified review posted

"Smooth ordering process with on time delivery. "


Rating 10/10
5/5
modified review posted

"Great price. Product exactly as described. FAST shipping"


Rating 10/10
5/5
modified review posted

"I ordered the same part from another online store and after two months of back order I still received the wrong part. Jack's delivered the right part in a matter of days. Incredible service. I will definitely use Jack's from now on. "


Rating 8/10
4/5
modified review posted

"Disappointed that we were not told up front how long it would take to get the parts. "


Rating 10/10
5/5
modified review posted

"Fast service. Good web page easy to order"


Rating 10/10
5/5
modified review posted

"service great and part was as advertised"


Rating 10/10
5/5
modified review posted

"Ordered lawn mower blades. Jacks service is fast and efficient. I have ordered from them before."


Rating 6/10
3/5
modified review posted

"My expected arrival date changed day by day for about a week before eventually being told that they can't get the part , would've been nice to know that from the beginning but all money was refunded on time. "


Rating 10/10
5/5
modified review posted

"I found the product I needed for my lawnmower and have used it two times. It is exactly what I needed. The lawnmower came from Home Depot and is made by Toro. The Toro website was useless. I went to Home Depot and they gave me a card with a website to order parts. It was also useless. Jacks Small Engines came thru for me, I would recommend them to anyone. Thanks!"


Rating 10/10
5/5
modified review posted

"Always fast shipping. Always the right part! "


Rating 2/10
1/5
modified review posted

"still waiting for items I ordered ????"


Rating 10/10
5/5
modified review posted

"made it very easy to look up parts and order them
thanks
"


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Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,880 merchant members.