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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.86/10 6.86/10
    Chance of future purchase: Rating 7.05/10 7.05/10
    Shipping & packaging: Rating 6.40/10 6.40/10
    Customer service: Rating 6.21/10 6.21/10
    Return/Replacement policy: Rating 7.23/10 7.23/10

44,827 Customer Reviews

Rating 8/10
4/5
modified review posted

"Parts worked great just took a little long to get"


Rating 10/10
5/5
modified review posted

"jacks had every thing i needed to make the repair. thanks"


Rating 6/10
3/5
modified review posted

"I have not received my order yet. I placed it over a week ago. Parts were supposed to be at their warehouse today & then shipped to me but evidently there's a delay, per the order tracking feature that Jack's has. I will do a follow up call tomorrow."


Rating 10/10
5/5
modified review posted

"Excellent service and speedy delivery"


Rating 10/10
5/5
modified review posted

"Parts were in stock and arrived quickly."


Rating 10/10
5/5
modified review posted

"I am happy with jacks. I purchased items before without problem. This item was a spare and looks good. "


Rating 10/10
5/5
modified review posted

"The online parts catalog made ordering easy. Thanks."


Rating 10/10
5/5
modified review posted

"Easy to order, and quick to ship. It was the exact part needed and worked out great. I will use them again. The price and shipping cost was less than anyone else on the internet and store. "


Rating 4/10
2/5
modified review posted

"Amazingly, no one contacted me after placing the order to tell me "Oh! Sorry, that item is no longer available." Neither did I till after I placed it. It was still available on the web site ... the update Email I got a few days later showed up showing, no, its no longer around. Five days later I received another Email stating my item will be shipped by the 19th ... even though its no longer available. funny. Even funnier. The Email states 'in stock' ?????????? "


Rating 10/10
5/5
modified review posted

"fast shipping , good quality replacement parts"


Rating 8/10
4/5
modified review posted

"Have decent prices and let you no if the parts or in stock. "


Rating 10/10
5/5
modified review posted

"Good transaction, fast shipping items as described."


Rating 8/10
4/5
modified review posted

"I bought a couple of pulleys and received them within a few days , I thought great .after getting them installed I realized I needed another pulley after ordering it I expected it to arrive in a few days. No such luck, 10 days later the pulley arrived, better late than never i suppose.
"


Rating 2/10
1/5
modified review posted

"The shipping address was incorrect and they said they corrected it when they shipped the item. Well they did not and I have still not received my order. "


Rating 10/10
5/5
modified review posted

"Website and communication was great. Product was shipped sooner than I thought it would be!"


Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.