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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.19/10 7.19/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 6.50/10 6.50/10
    Customer service: Rating 6.75/10 6.75/10
    Return/Replacement policy: Rating 7.00/10 7.00/10
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Verified Customer
Rating 10/10
5/5
2017-01-18

fast service

"I ordered a part that was hard to find and it was delivered quickly and was the right part.."

This review was modified by smkbithell on January 20 2017 09:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

Jacks small engine is best small engine

"Very order. So engine. Much satisfaction. Wow. Amaze."

This review was modified by dan_sinkel on January 20 2017 07:00:05 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

"Easy online shopping shipped fast"

This review was modified by dphehn on January 20 2017 07:00:05 PM

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Verified Customer
Rating 8/10
4/5
2017-01-18

much snow in the Rocky's

"Took to long for delivery."

This review was modified by moras_of_leadville on January 20 2017 06:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-01-18

Still Waitng

"I ordered the exact same parts from another supplier and received all of them 2 weeks ago."

This review was modified by stephenemello on January 20 2017 05:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

"what was ordered is installed same day"

This review was modified by crweagel on January 20 2017 05:00:03 PM

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Verified Customer
Rating 8/10
4/5
2017-01-18

Return

"Purchased wrong part due to a tiny mix up. They shipped out the right one with shipping which I thanked them for. It's $14 to ship the wrong package back to you guys and on top of that they will not credit the $8.95 I paid for the first shipping. A return label would be nice for accident that do happen sometime. Thanks Kevin. Package still sitting here as week speak. Debating on cost"

This review was modified by kblandscapes on January 20 2017 04:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

As ordered...

"At right price and was delivered as promised. Will
Use again.
"

This review was modified by kylejaber on January 20 2017 04:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

JACK'S IS AWESOME

"IF FOR SOME REASON YOU ARE NOT HAPPY, JUST CALL THEM. USED TO HOLD UP AN ORDER UNTIL ALL WAS IN STOCK. YOU DO NOT HAVE TO WAIT IF YOU CALL , THEY WILL SHIP WHAT IS AVAILABLE. YES, IT WILL COST YOU A LITTLE MORE FOR SHIPPING, BUT IN THE MEAN TIME YOU CAN REPAIR WHAT YOU HAVE IN A TIMELY MANNER AND KEEP YOUR OTHER CUSTOMERS HAPPY. EVERYONE "USUALLY"UNDERSTANDS OUT OF STOCKS.
FLETCHER'S SMALL ENGINES
"

This review was modified by pendleton050-87585 on January 20 2017 03:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

"Order was received on time and was what I'm ordered. Satisfied completely"

This review was modified by maxpip on January 20 2017 03:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

Blew me away

"I needed a new auger gear box for my snowblower & found it in minutes w/ Jack. Ordering was easy & the price was affordable! Got it in a few days and now my snowblower is blowing the NH snow away...thanx, Jack!!!"

This review was modified by cewilliams51 on January 20 2017 03:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

"good part fast ship,great price"

This review was modified by ross_crumling on January 20 2017 02:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

Real People with Brains

"This place is run with real people with brains who aren't afraid to use them. This is not some mindless, automated store. Had a very good ordering process and delivery from these folks. Recommend them highly."

This review was modified by frank_smith-77789 on January 20 2017 12:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-18

Great service

"I actually had to cancel my order due to a portion of it being backordered. I called and the customer service was exceptional. They have won my business going forward."

This review was modified by dcooper-21621 on January 20 2017 11:30:02 AM

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Verified Customer
Rating 6/10
3/5
2017-01-18

Haven't received the item yet; it is on back order

"Current expected delivery is Jan 24."

This review was modified by jackdloose on January 20 2017 10:45:02 AM

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