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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 7.26/10 7.26/10
    Shipping & packaging: Rating 6.29/10 6.29/10
    Customer service: Rating 5.98/10 5.98/10
    Return/Replacement policy: Rating 5/10 5/10

75,338 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-05

"Delivery of materials quite prompt. 3 months later, I am returning some items and love their 365 day return policy.....no questions asked. Still awaiting credit, but assume it will happen"


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Verified Customer
Rating 10/10
5/5
2016-12-05

WONDERFUL

"GREAT, FAST FAIR GOOD WORK"


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Verified Customer
Rating 10/10
5/5
2016-12-05

"Great site easy to use I have order many time and got excatly what I needed"


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Verified Customer
Rating 8/10
4/5
2016-12-05

Out of stock

"Wish they would have told me ahead of time that the part was out of stock so that I could have found someone who had it in stock. Overall good experience with them. "


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Verified Customer
Rating 10/10
5/5
2016-12-05

nice product

"I have good thoughts for jacks they are graet"


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Verified Customer
Rating 10/10
5/5
2016-12-05

Oversea order

"Safe and fast international shipping! Top communication."


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Verified Customer
Rating 10/10
5/5
2016-12-04

"good website and good selection. please pay extra attention when packing not to crush the air filters. they were a bit crushed in between the two hardened paper wrap.

no bog deal...

thanks
"


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Verified Customer
Rating 2/10
1/5
2016-12-04

hope you don't want your order too soon.

"13 days after ordering my parts and still haven't seen the parts. If the order would have been sent UPS instead of USPS The order would have been here in less time. Still waiting for the parts so I can finish the snowblower. Will definitely look else where next time I need to order small engine parts, and will make sure to tell anyone who asks about where to buy parts from."


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Verified Customer
Rating 2/10
1/5
2016-12-04

"Never received item or a return after they said money would be returned. "


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Verified Customer
Rating 10/10
5/5
2016-12-04

Jacks Small Engine delivers

"I live in Idaho, i ordered on Sunday on line . I received it 3 days later exactly what i needed.
Old fashioned service the way it should be. Left me feeling that I as a customer mattered.
"


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Verified Customer
Rating 2/10
1/5
2016-12-04

Never got my part

"I ordered my parts over a month ago and have no idea where there at will not order from here again "


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Verified Customer
Rating 10/10
5/5
2016-12-04

do it yourself

"great products.. great delivery time... as all ways the only place to find all your parts "


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Verified Customer
Rating 8/10
4/5
2016-12-04

snow blower parts

"I have used Jacks a few times. They are fast and reliable, shipping cost could be a little lower."


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Verified Customer
Rating 2/10
1/5
2016-12-04

Oil dip stick

"I received the wrong oil dip stick for my order"


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Verified Customer
Rating 2/10
1/5
2016-12-04

Timing is everything

"Sent me a request to review the delivery of the product I ordered... well, haven't got it yet. Second time I've been advised item is on back order. Need part for my plow. Ordered 3 weeks ago. First time told backordered until 12/7. Now, 12/21. Lucky we haven't had snow yet but will definitely need it before the 21st! Looking elsewhere for part right now, even if it's used. Don't make promises you can't keep. You said part was in stock when ordered. "


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