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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.02/10 7.02/10
    Chance of future purchase: Rating 6.85/10 6.85/10
    Shipping & packaging: Rating 6.04/10 6.04/10
    Customer service: Rating 6.13/10 6.13/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

60,615 Customer Reviews

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Verified Customer
Rating 8/10
4/5

"ordered a muffler for lawn tractor. should be shipped with bolts and gasket"


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Verified Customer
Rating 10/10
5/5

"your website is user friendly, the stucture price is competitive , but I find that the delivery price a little expensive !
thx

ps: you contribute unwittingly encouraged the spirit of recycling and thus give a boost to the generation that follows us !
"


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Verified Customer
Rating 10/10
5/5

"Parts were shipped quickly and customer service was very helpful"


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Verified Customer
Rating 8/10
4/5

"It took a week and a half to receive part."


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Verified Customer
Rating 10/10
5/5

"Very helpful and fairly pricing

Extensive supply


"


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Verified Customer
Rating 10/10
5/5

"Had most parts I needed. One part was back ordered delaying the shipping 10 days but then received them quickly after that."


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Verified Customer
Rating 10/10
5/5

"great ordering and tracking system"


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Verified Customer
Rating 8/10
4/5

"Great service, but,high shipping cost for small items."


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Verified Customer
Rating 10/10
5/5

"Right part. Quick delivery "


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Verified Customer
Rating 10/10
5/5

"Quick and on time although shipping seemed a bit high for US Postal Ground"


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Verified Customer
Rating 10/10
5/5

"Like the fast service and quick shipping. Have ordered from them in the past and will continue to do so. Thanks!!!"


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Verified Customer
Rating 10/10
5/5

"I was very satisfied with the service and the parts. I would highly recommend to everyone who needs parts."


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Verified Customer
Rating 10/10
5/5

"I was please with product, price and delivery time."


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Verified Customer
Rating 8/10
4/5

"They would be 5 star in my book except that they did not have the part in stock. The process for Jack's is that they charge your credit card and tell you when they expect the part to come in. In my mind they should give you the option to cancel your order so you can get the part elsewhere. Once you order here you are locked into what ever delay arises."


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Verified Customer
Rating 10/10
5/5

"All items shipped in one package. I have dealt with this company on several occasions and have never had any issues with them."


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,702 merchant members.