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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.62/10 7.62/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 6.41/10 6.41/10
    Return/Replacement policy: Rating 7.00/10 7.00/10
Rating 10/10
5/5
2017-02-22

Electric Mower Battery

"I bought a replacement battery and charger for my lawn mower and after an extensive search locally with no success - I finally found "Jack's Small Engines" and they offered the parts that I needed. Very thankful and they arrived fast and packaged very well."

This review was modified by markcoburn on February 24 2017 10:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Part ordered was correct and fit my saw perfectly. Very satisfied!"

This review was modified by BRUCEMSW on February 24 2017 08:00:10 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"My generator needed a carb overhaul. (10 horse Tecumseh). Jack's had the kit, and it was pretty easy to figure out which parts to get. She runs like a clock now!"

This review was modified by bshippee1075 on February 24 2017 07:15:01 PM

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Verified Customer
Rating 2/10
1/5
2017-02-22

Terribly Slow

"No initial indication that part wasn't in stock. Over a week later I inquired if part had shipped and was told it had just been received and would ship in 24 to 48 hours! A week later I was finally informed that it had shipped via snail mail. Most disappointing service in this age of "Prime". They at least need to communicate what the status is."

This review was modified by sajandl7008 on February 24 2017 06:00:07 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Great to do business with!!!!

"Jacks delivered big time, excellent service and and excellent company"

This review was modified by robbjjones on February 24 2017 04:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Web site was easy to maneuver around and there prices were in line. "

This review was modified by crouthamel140 on February 24 2017 04:15:02 PM

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Verified Customer
Rating 4/10
2/5
2017-02-22

Long delivery

"Just taking a long time for my order to get to me "

This review was modified by csochoa98 on February 24 2017 04:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Fast

"Fast service parts worked as quoted will buy again "

This review was modified by stormyrepairman on February 24 2017 04:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Hard sometimes to tell if you had right part from diagram"

This review was modified by gldnretv on February 24 2017 04:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Quick service.

"Quick service. Right part."

This review was modified by davalerio11 on February 24 2017 03:45:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Fit like a glove

"Parts are what I saw on the web site and they are well represented"

This review was modified by Rickorland on February 24 2017 03:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

great service

"thanks for the quick send of our needed part"

This review was modified by mcintirelavell29 on February 24 2017 02:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"Website user friendly and I received the part I ordered when promised."

This review was modified by ealong on February 24 2017 12:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

Came Through

"My order came in ahead of the scheduled time, great job
Thank you
"

This review was modified by lachapem on February 24 2017 12:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-02-22

"I received the items fairly quickly"

This review was modified by zehrs on February 24 2017 11:15:01 AM

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