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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.05/10 7.05/10
    Chance of future purchase: Rating 7.56/10 7.56/10
    Shipping & packaging: Rating 6.70/10 6.70/10
    Customer service: Rating 6.72/10 6.72/10
    Return/Replacement policy: Rating 6.79/10 6.79/10

54,130 Customer Reviews

Rating 2/10
1/5
modified review posted

"one item is backordered and now I have to wait 3 weeks for the backordered part to come in to get the rest of my order. That's unacceptable"


Rating 8/10
4/5
modified review posted

"Everything was good with the order. I just was not notified when it shipped. It was not sure when I was supposed receive it then it just showed up. Otherwise everything was good."


Rating 2/10
1/5
modified review posted

"i order 04/19/2015 still not gotten the product. Its on back order??? ALready been delayed a week. This is ridiculous I expect an order to be in stock if i buy it online. If i have to wait 3 weeks to get something i might as well go to my local power sports store and wait for them to have it in stock,\."


Rating 10/10
5/5
modified review posted

" I was very happy with the parts I ordered and the shipping came in a reasonable amount of time"


Rating 8/10
4/5
modified review posted

"It took 6 days from time of order until items were shipped. Once the items shipped I got them the next day. All items were listed as"in stock". Overall I have brought items from Jack's before and there were faster. Just a little slow on this order."


Rating 10/10
5/5
modified review posted

"Took no time at all to get the part I ordered even though I ordered the wrong part the return of the part was very simple."


Rating 10/10
5/5
modified review posted

"Very happy with my order."


Rating 10/10
5/5
modified review posted

"Everything was in the box and arrived on time."


Rating 10/10
5/5
modified review posted

"very satisfied with the service, delivery time, and the product. I will be using this company for all my motor needs in the future. Price was under that of the manufacturer, and it was the exact same product. "


Rating 4/10
2/5
modified review posted

"When the bill was totaled, the sales tax was incorrect. I sent an e-mail and the packing slip had the corrected amount, but my credit card was charged the higher incorrect amount. Going to deal with that tomorrow."


Rating 10/10
5/5
modified review posted

"Extremely easy to get around.
"


Rating 10/10
5/5
modified review posted

"Received what I ordered in a timely manner with no hassle. Good service. "


Rating 10/10
5/5
modified review posted

"everything I ordered came and was in great shape."


Rating 10/10
5/5
modified review posted

"The parts all shipped together and I love the exploded drawings on the website, rebuilt a clunker it's like new now!!!!"


Rating 10/10
5/5
modified review posted

"The part arrived in a timely manner and we are very satisfied......"


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Jacks Small Engines is a Merchant Member! Learn more

Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.