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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-5 EST M-F, 9-4 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.00/10 7.00/10
    Chance of future purchase: Rating 7.01/10 7.01/10
    Shipping & packaging: Rating 6.12/10 6.12/10
    Customer service: Rating 6.45/10 6.45/10
    Return/Replacement policy: Rating 7.17/10 7.17/10

58,882 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"Great service! Outstanding order-to-deliver time. Shipment items were well packaged and my order arrived within the promised delivery window. "


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Quick and easy ! Great service."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Very easy to identify the required spare part. No problems ordering from Australia, the item was supplied in good time and for a reasonable shipping cost. "


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Called one day and had the part in three days. Great service considering I live 3,000 miles away. I will definitely do business here again!"


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Verified Customer
Rating 2/10
1/5
2015-07-28

"I will never order from you ever and I will never recommend your company again. Rude customer service. "


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Parts that are almost impossible to find are available at Jacks Small Engines. Thank You."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"OK Service. Received parts in a short time
"


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Jack's always ships quickly and the product is as it is listed on their website. Have used them for several years and will continue to do so."


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Verified Customer
Rating 8/10
4/5
2015-07-28

"I have had two orders. one was placed with ignition switch and a belt the other was just ingition switch because i realized i ordered wrong one. I called in and never got anyone on the phone and i sent a email. to cancel the first switch i ordered and never got response. other then that i am very happy with my service. once order gets here i will be returning the first switch i ordered and tried to cancel. THanks so much for having the parts i needed."


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Verified Customer
Rating 2/10
1/5
2015-07-28

"I made my order on July 20, 2015 and paid $30.00 to have it shipped to me in 2 days. Today is July 28, 2015 and I still do not have my order.
I would like my $30.00 returned to me.
I am unsure on how I would rate the product itself because I don't have it yet.
Thank you."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Fast delivery of the parts i ordered. The parts where all top quality and a great price"


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Verified Customer
Rating 10/10
5/5
2015-07-28

"product came as ordered and on time"


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Verified Customer
Rating 8/10
4/5
2015-07-28

"had a part that was back ordered and would have appreciated email notification of this. other than that satisfied.
"


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Received everything July 27, 2015. It appears to be the correct parts, will find out when we install them. They were good about letting us know how the order was coming. At this time would order from them again."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Everything I ordered, good price and quick delivery. "


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Jacks Small Engines is a merchant member
Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,833 merchant members.