59,616 stores
1,802,292 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
12,998 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","store_rating":"9.19","total_reviews":"12998"}, "store");)
Share your shopping experience and interact with
1,964 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Full Rating Profile
Visa / Mastercard
Discover
Money Order
COD
Wire Transfer
Priority Next Day
Online Ordering
![Share](javascript:share_rating({"review_body":"Great Service!!! Delivered in Timely manor.","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2852065#comment2852065","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"rwhite17","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"still waiting for my order , backordered email saying still back ordered . Have another order to process would like to get the first one before continuing business with you. ","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2852035#comment2852035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"EHOWARD-385","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Oil filter came without a package allowing dust or dirt to get into the oil filter.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851965#comment2851965","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"sjoelhafen","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company has the best prices on the web for MOST lawn mower parts & accessories. However, when certain part\/parts are not readily available, there is a large delay in notification from them, and I believe one is misled. This has happened twice. Understand that no one can stock ALL parts, but this company should have outside vendors who can deliver on time or in a short order. I may order from them again, but I will look at other options before an order is placed, regardless of REASONABLE prices.","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851915#comment2851915","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"wayno1155","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Found everything i needed and got it in a reasonable time frame.<br>","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851861#comment2851861","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"manginid","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service-received in a couple of days-would order from you guys again-thanks!<br>","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851841#comment2851841","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"adb024","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Got what I needed with fast shipping good job Jack!","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851837#comment2851837","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"mwearl54","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Throttle cable no longer available in Australia. A quick search on the Internet and located the cable at Jack's. Now no need to update perfectly working line trimmer to a new one. ","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851755#comment2851755","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"raycain","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Other than a double order every thing went good.Prompt label for return and quick credit alls good","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851703#comment2851703","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"joed-711","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service,part ordered was just what I needed to fix my mower.","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851687#comment2851687","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"roadexplorer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Well the grass aint getting any shorter but hopefully I will get my rollers to cut that!!!! I will make due with the pin I need that is no longer availiable!!!! boy the blades I ordered got here in no time! Thank the Lord!<br>Wags<br><br><br><br>1","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851631#comment2851631","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"jwags1967","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thanks, it went on without a problem","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851611#comment2851611","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"tasmith97","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"just what I ordered had a hard time finding it but jacks had it","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851587#comment2851587","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"culy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Super good prices. Fast shipping. Order accurately filled. Item was exactly as described and item worked great.","link":"http:\/\/www.resellerratings.com\/store\/Jacks_Small_Engines\/review\/2851565#comment2851565","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Jacks_Small_Engines.jpg","store_name":"Jacks Small Engines","username":"marybrn","rating":"5"}, "single");){kind=link}
"I gave a 5 star rating.
Jack's has always done a good job for me. I have the manuals and parts catalogs for my Snapper, which has helped me know what part number I need before I go to the site. Jack's upgrades to newer part numbers and gives me alternative aftermarket options also.
My first suggestion to be even better would be a bit cleaner site for mobile device use. While it's relatively easy for me to have my Snapper on a bench in my shop right next to a computer, some folks don't have that option, and would use a smart phone, with a MUCH smaller screen. So the less congested, the better.
Also, once a person has identified their mower and found what they're looking for, and placed it into the shopping cart, consider a courtesy pop up list of the most commonly ordered items for that brand and model of machine. If I'd had that, it could have saved me placing a second order a week apart from another order, saving me a second shipping cost.
My view/suggestions is not only from a consumer, but also from a service business owner myself. Hopefully, it's helpful.
"