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Stores > Jacks Small Engines

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  • Jacks Small Eng Jacks Small Engines Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1745 W. Jarrettsville Rd.Jarrettsville, MD 21084
    • Contact: orders@jackssmallengines.com
    • Phone: 877-737-2787
    • Customer Support: 877-737-2787
    • Business Hours: 9-6 EST M-F, 9-5 EST Sat
    • Fax: 410-557-6413

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 7.46/10 7.46/10
    Shipping & packaging: Rating 6.54/10 6.54/10
    Customer service: Rating 6.35/10 6.35/10
    Return/Replacement policy: Rating 7.22/10 7.22/10

73,270 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-21

Doitmyseler

"Arrived timely and part was exactly as expected. Would definitely order again. "


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Verified Customer
Rating 2/10
1/5
2016-09-21

Unhappy!

"We have not received our part that we ordered, yet they have taken the money from our bank account. I have not received an email as to when it will be shipped or if ever!!"


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Verified Customer
Rating 4/10
2/5
2016-09-21

Where are my Parts!?!?!

"Still Waiting for My Parts! My Grass is STILL Growing!"


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Verified Customer
Rating 2/10
1/5
2016-09-21

"I ordered two items. They only shipped one of the items. I have been battling with them ever since. It is now almost two months since my order and I still don't have the second item. They say the second item shipped today. I will believe it when I see it."


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Verified Customer
Rating 4/10
2/5
2016-09-21

Dissatisfied

"For several reasons. Took a long time to get parts sent to me, and still didnt get everything that i ordered."


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Verified Customer
Rating 10/10
5/5
2016-09-21

"The mower blades were as described and on time"


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Verified Customer
Rating 4/10
2/5
2016-09-21

Took to long

"The parts were correct, however the two weeks and misinformation did not build any confidence with their fulfillment."


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Verified Customer
Rating 10/10
5/5
2016-09-21

"Parts re easy to find and they were shipped within two days . Great job, thanks"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Quick response

"I ordered a small item for my mower engine on Wednesday and on Friday it was delivered in excellent condition."


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Verified Customer
Rating 10/10
5/5
2016-09-21

"Delivered the exact hard to find part I needed. "


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Verified Customer
Rating 2/10
1/5
2016-09-21

Still hasn't delivered

"Ordered two parts that were supposedly in stock three weeks ago. Finally got an update two days ago that my parts would be shipped in several more weeks. Thanks a lot Jacks Small Engines - terrible service, terrible business!"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Job got done

"Part wasn't in stock. I did not no that until I checked out. Therfore the part took a while to receive, I was given a tracking number which was nice to no how the order was going. But jack came thru."


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Verified Customer
Rating 10/10
5/5
2016-09-21

Exceptional Service.

"I had recently ordered a part from another vendor, and was told the part was in stock......one month later, got a notice this part was on backorder for at least two months. Contacted Jacks and within one week, had the part installed and had a very satisfied customer.....more importantly, he will be a return customer. Thanks Jack for the the great service and look forward to ordering from you again!!"


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Verified Customer
Rating 10/10
5/5
2016-09-21

The price is right

"Bought parts from Jacks Small Engine last week. The shipping was fast and the parts fine quality. The price for the parts was very competive.Definitely would buy from them again. Thanks"


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Verified Customer
Rating 10/10
5/5
2016-09-21

"Bought and delivered as agreed. No surprises. "


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Jacks Small Engines participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.