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jr.com

Computer Hardware & Software

Rating 9.45/10 1,944 reviews
(7,430 lifetime reviews)

9.45/100 (6-month rating)
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J&R Music and Computer World is a merchant member
J&R Music and Computer World participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (7,430)

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Rating 10/10 5/5
modified review posted Mar-13-2002

"Made phone inquiry re: stock status on pair of cheap AR bookshelf speakers (I was going to have my daughter pick them up and bring them home to Virginia on her Spring break). Helpful CS rep confirmed stock status, and said he would ship for less than posted cost (cheaper than paying NY sales tax), saving my daughter the hassle of getting to the store. Shipped next day (3-8-02), rec'd 3-11-02. Status was not posted on website as it was a phone order, but another pleasant CS rep advised me of the in transit shipping status when I called. New York, New York...so great they named it twice!!"

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Puerto Rico
Rating 10/10 5/5
modified review posted Apr-10-2002

"J and R is a pleasure to do business with. They are professional and courteous. They WANT your business, and do not seem to push small customers like myself to the side to make way for larger purchases. A fantastic company who I will do business with again, and again!

Thanks;
Maximo Castro"

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Atlanta
Rating 10/10 5/5
modified review posted Apr-19-2002

"The price I paid for some CPU coolers was considerably lower than I could find it elsewhere online, the shipping charge was actual cost, and the units arrived in good order. Plenty of emails keeping me informed of the status of the order. They had a bit of a long time getting the units into the hands of UPS to ship (long processing time) so I wouldn't use them for anything I was expecting urgently, but other than that I'm quite satisified."

Rating 10/10 5/5
modified review posted Apr-24-2002

"I've ordered from J&R many times and never had a problem. I have had to make some returns in the past but they were fairly pain-free (assuming the packaging is all intact, etc.). Their shipping can be a little slow but other than that its great all around. "

Rating 10/10 5/5
modified review posted Apr-25-2002

"Honest and dependable"

Rating 10/10 5/5
modified review posted May-02-2002

"Wow! I found a few sites that were a little less expensive, but I have never gone wrong by limiting my purchases to merchants rated highly by this site. J and R seemed like the place to buy. I checked on their "Low price guarantee," and it applies only to authorized dealers. I quoted the salesman a price from a non-gray-market merchant that is not authorized, and he matched it anyway. He promised me that the Coolpix 995 was in stock and that he would provide me a tracking number, e-mail confirmation, that he would not charge my credit card until my item shipped and that I'd have it in a "couple of days." TRUE, TRUE, TRUE, TRUE, and TRUE. My order was perfect. I got a great price, and in my experience, there are no crooks or liars at J and R. I am probably a customer for life, because this service might be matched but could never be bettered!"

Rating 10/10 5/5
modified review posted May-23-2002

"Awesome! I have ordered a couple of times. Great prices, fast shipping - couldn't ask for more."

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Kentucky Wildcats!
Rating 10/10 5/5
modified review posted Jul-04-2002
ResellerRatings.com TOP REVIEWER!

"Called in an order for a rounded SCSI cable ($6.99). Let the salesman know that I also considered them for a Hercules Game Theeatre XP soundcard and they worked with me to get a good price at the time ($127.99). The guy was happy to get a much bigger sale than just a cable. The good thing about J&R is that you can get a manufacturer's warranty on stuff because they are one of the FEW authorized e-tailers."

Rating 10/10 5/5
modified review posted Jul-29-2002

"Good price. Good shipping. Good store. Greatly recommend."

Rating 10/10 5/5
modified review posted Sep-06-2002

"I have ordered from J & R many times over the years. Always happy.My salesman is Alex #1023.I ordered a Bogen 3021 tripod. They had great price, shipped same day and it arrived in North Carolina 2 days later in perfect condition."

 
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