36,420 stores
1,203,985 reviews
6027 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
1,950 reviews 
posted May-22-2012 “While we're gratified that this customer found our returns process easy and simple, we're disappointed to hear of this customer's bad experience with this $20 mouse.
Resellerratings, this site, provides a means by which a customer may review a reseller, but from time to time we will see a product review mixed in that we address forthwith. We have not had an inordinate number of returns on this item, but that could change. If it does, we would consider pulling the product off the shelf. One this is for certain. We would never try to sell items we know to be low quality.
Jim at J&R
jtq@jr.com
1(800)426-6027 ext 1202”
Share your shopping experience,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
Visa / Mastercard
American Express
Money Order
COD
Check
Wire Transfer
UPS Ground
International
This review was modified by 
![Share](javascript:share_rating({"review_body":"I\u0027m quite please with my purchase of a Zoom H4N. It came as promised and the recorder is fabulous! It\u0027s easy to use and the sound quality is fantastic.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1569240#comment1569240","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"SuperSoy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I believe this is one of the amazing online retail stores in USA. When I saw the offer on Dells XPS laptop in deals2buy, I was not able to trust since the product is much cheaper than what DELL was offering. After going through the reviews I realized the reputation of JR.Com and placed the order. Awesome thing is, they delivered the product before the delivery date as I demanded. Thank you JR.Com","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1569128#comment1569128","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"san242","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a Nuwave oven. Product arrived on time and was packaged well. Would purchase again from this company.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1569050#comment1569050","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"LizCP","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"J&R is simply the very best in customer services. Fast shipping. I will sure to buy from them again and again. ","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1568922#comment1568922","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"pandabear168","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"J&R Music provided good information about the product on their web site, and shipping was extremely fast. The price was low, and although other companies sold this item for a similar price, I chose J&R because of their reputation and previous experiences with them.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1568788#comment1568788","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"twilson47","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The purchase was great... the person on the phone was knowledgeable and was able to not only answer questions, but also suggest complementary items to make the most out of my purchase.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1567150#comment1567150","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Claudster","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"While being on a visit to New York, I recognized a super hot deal on a Panasonic ZS20 on J&R\u0027s web site. Trying to order via web w\/ local pick-up service didn\u0027t work out due to international billing information. I called customer servce, and they completed the deal. 30 minutes later the camera was ready for pick-up at their Lower East Side location. Absolute fantastic service - Kudos!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1566990#comment1566990","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"cpthildi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased for Maxell 190054 Blu-Ray Lens Cleaner instead you sent me a common Maxell BR-LC Blu-ray Lens Cleaner. It works anyway, but this disc is more cheap than you bill. So if any wants to get the Maxell 190054 Blu-Ray Lens Cleaner will receive a common Maxell BR-LC Blu-ray Lens Cleaner. This is fraud.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1566670#comment1566670","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"vebe1385","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have placed an Order # 130585420 on 05\/11\/2012 for wireless MS Mouse. The mouse worked for 2 days. On day three the wireless transmitter that sits in USB port got so hot and the computer sends the message \u0022New hardware is not recognized\u0022.<br>This is second purchase and and second return.<br>Maybe the cost gets all the customers attracted but it doesn\u0027t worth the trouble.<br>The return was easy and simple. Apparently they knew there\u0027re selling low quality items.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/1564594#comment1564594","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"zmogilev91","rating":"2"}, "single");){kind=link}
"So I bought the iPad 3, but I am a 'Sonyhead' so i needed the Tablet S! I also bought the stand. The unit looks elegant, especially in the stand. The processor is fast, so apps load quickly. It has bluetooth and an expansion slot as well as front and back cameras. Uploaded most of the apps I use on the iPad and some cool new ones. Of note are the ones that specifically work with the stand. Battery life is great. The unit can control all of your A/V equipment, but i wasn't impressed with the interface because you have to switch remotes on the app vs programming it to integrate. For example, I watch tv through a stereo system and cable box. I need to switch remotes on the unit to control each device vs. being able to program one remote to control these individual functions. Not a deal breaker unless u bought the tablet for this purpose. This item does control my other DLNA certified devices like wi-fi speakers, etc. A plus is that this tablet can replace my Sony reader and easily does so much more. Touch pad is responsive and interface, though more sophisticated than the iPad, is simple and for the most part intuitive. Helps if u have a Google account because it seems made for this and integrated quickly and nicely including auto download of my photos. The unit seems sturdy, but not as solid as the iPad. It is light weight but not awkward with its wedge shape the back and sides are made of plastic, so time will tell how it holds up, but no issues so far. Not so impressed with the gaming (old sucky PS2 games) but you can download other games from the app store (Google PLAY). In conclusion, this is a good value for the money and there are more advantages than buying this unit over an iPad (but glad i didn't have to choose). I find I use the sony tablet more and happy with/would recommend the purchase."