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8,871 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","store_rating":"9.10","total_reviews":"8871"}, "store");)
reply posted May-12-2013 “We wish to speak with this customer and hope that he/she will contact us. Unfortunately, given the limited amount of information provided, we cannot review this interaction. What we do know is that handling a call in the fashion described is unacceptable. Once we identify the source, he/she will be addressed.
Jim at J&R
jtq@jr.com
1(800)426-6027 ext 1202”
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![Share](javascript:share_rating({"review_body":"I've purchasing online from J&R for the last couple years, their service is efficient, and eager to help when there is trouble and got it solved, never make me disappointed.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2860429#comment2860429","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Everlong","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Quick, Easy, plus J&R rewards. Great experience","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2854715#comment2854715","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"crafts6100","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very pleased with J and Rs prices and ordering process.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2852705#comment2852705","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"cleask","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Had a problem but customer service was very helpful and solved it ","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2852671#comment2852671","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"marola","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great price on my Senheisser HD650's. Couldn't get a better price elsewhere. And I could pick them up at the store in NYC. Love it!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2841527#comment2841527","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"gymrat23","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"J&R is a known quantity - they are reliable, have been around forever, and deliver what you ordered in a timely manner. They are not always the absolute cheapest, but they are close and you know you are getting the product described, not a refurbished version or import version. ","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2836459#comment2836459","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"MichiganDoug","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Been their customer for years, and they are the best. Good prices, quick delivery and knowledgeable customer service. Never a bad experience.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2833995#comment2833995","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"ronddenv","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This item was a gift for my mother. She knew how to use fast and loved it because it can connect many devices used today and yesterday things like tapes.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2829451#comment2829451","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"IronMan15","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was skeptical at first but it was as promised brand new and shipped really quick. A+. Will use again!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2827809#comment2827809","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"PeterTheHAns","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"j&r music and computer world had a very good price for what i was looking towards purchasing. and the phone staff seemed very adept and efficient. my order shipped right away and i am awaiting it's arrival in a few days.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2825745#comment2825745","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"sunsetzoom","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service and prompt delivery.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2825139#comment2825139","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"Ulysses1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am 100% satisfied with my order from J&R. <br>The page was dynamic and easy to use. I was updated on my order as it processed. The items I received were exactly what I wanted\/ordered. The delivery was prompt. The product was appropriately packaged.<br>I will be placing another order soon!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2823379#comment2823379","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"AnotherGoddess","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"UPDATE: J&R has redeemed itself with great customer Service. Jim was very helpful, and honored the Low Price Guarantee within a reasonable amount. Although the price was slightly higher, I felt better ordering from J&R due to ordering from them in the past. Jim was a pleasure to communicate with, and I recommend J&R Music and Computer world. Thank you again. I have left my first review below, so one can see how I went from a 1 star rating to a 5. <br><br>Rude Customer Service, and does not honor the "Low Price Guarantee." I recently called them about a Cannon T4i camera that I was looking to buy. I found the camera less expensive on another website (Bestpricephoto.com) and the representative told me that the price was too low and he would not match it. He tried negotiating with me, but dropped the camera price by about $25.<br><br>His response was that he was not sure if Best Price Photo is "Authorized." However, when I asked him if he wanted to look at the site, he said that he "knew what it said." That leads me to believe that they have heard of Best Price Photo before.<br><br>This company has clearly dishonest marketing on their website, and a company that I would avoid doing business with. As much as I enjoy NYC, it is clear that this company is in some shady marketing and not trustworthy. If you need electronics, just go to Amazon.com for a similar or better price and avoid J&R with their sketchy business practices. It is only a matter a time before someone brings a lawsuit to J&R for false marketing. If you don't mean it, don't say it.<br><br>Lastly, when I told the rep that I would write a review about this, he couldn't have cared less. Time to share my review some other places!","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2815253#comment2815253","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"skistud66","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy & quick process of purchase and order using J&R's website. <br>I got the tablet for the lowest price on the net, and delivery to L.A (UPS standard) took 5 days since the moment I placed the order. WOW! fast.<br>Good deal, good service. I'm happy.<br> ","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/review\/2814291#comment2814291","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"mamba.green","rating":"5"}, "single");){kind=link}
"Excellent advertisement, great product, super fast shipping, thanks!"