
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
5,320 reviews
posted Jun-12-2013
reply posted Jun-12-2013 “Thank you for your feedback on our products and services. We are sorry to hear that the fender did not fit your application. We would be happy to help you find a fender that will fit your application we welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support. Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”
posted Jun-12-2013
reply posted Jun-12-2013 “Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
posted Jun-12-2013
reply posted Jun-12-2013 “Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize if the items you received were not what you had expected. We mark each photograph with the comment "Product may vary from photo(s)."
We apologize that you may feel that some of our ship rates are too high. One of the many benefits of our Gold Club Membership is free ground shipping on orders over $99.99 within the continental U.S. Normally orders over $199.99 receive free ground shipping. You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Exultant and prompt service it is great dealing with you guys cheers Bomba."