J&P Cycles Reviews - jpcycles.com Ratings at ResellerRatings

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jpcycles.com

Automotive

Rating 8.95/10 5,320 reviews

8.95/100
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J&P Cycles is a merchant member
J&P Cycles participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (5,320)


Rating 10/10 5/5
modified review posted Jun-12-2013

"Exultant and prompt service it is great dealing with you guys cheers Bomba."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Excellent website. Had my tires the next day"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Quick and the right price
"

Rating 10/10 5/5
modified review posted Jun-12-2013

"I have ordered many items from J&P Cycles. Each time has been handled very well. Was a little concerned when an item was out of stock and back ordered but understood these things happen. We will continue to order from them as long as the shipping stays reasonable and quality stays up to par."

Rating 10/10 5/5
modified review posted Jun-12-2013

"The service is excellent . I would like to thank the staff at J and P Daytona for their outstanding service. I had driven from Orlando to J and P Daytona, when I got there they were closing up. The staff kindly allowed me in to purchase my parts. They didn't have to. Now thats customer service. Because of them I will only buy my parts from J and P. I will make sure all of my friends shop with."

Rating 8/10 4/5
modified review posted Jun-12-2013

"price was decent, delivery arrived as promised, but part did not look like picture. was a little disappointed. not sure if i will order again"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great product and happy with customer service. Will do business again!!!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great product and service.
Thank you"

Rating 6/10 3/5
modified review posted Jun-12-2013

"Ordered a fender tip for my motorcycle, which I understood to be universal, but it was too small, returned it the same day I rec'd it. "

modified review reply posted Jun-12-2013
JP Cycles's Avatar
JP Cycles, J&P Cycles rep has responded

“Thank you for your feedback on our products and services. We are sorry to hear that the fender did not fit your application. We would be happy to help you find a fender that will fit your application we welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support. Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”

Rating 2/10 1/5
modified review posted Jun-12-2013

"part was not correct for year and model of vehicle. now i have to figure out how to send it back. like i don't already have enough crap to do! i don't plan on ordering anything from jp cycles again. "

modified review reply posted Jun-12-2013
JP Cycles's Avatar
JP Cycles, J&P Cycles rep has responded

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”

Rating 10/10 5/5
modified review posted Jun-12-2013

"J&P has always provided good service. That's why I shop there."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Good service and great product."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Quick shipping! Product description is 100% accurate! Everything fit perfect!!! I will continue to shop with J&P and encourage others to do as well!!!! "

Rating 4/10 2/5
modified review posted Jun-12-2013

"Although I used the item, it was not as pictured in the catalog and shipment was slow and charges were excessive for such a small item."

modified review reply posted Jun-12-2013
JP Cycles's Avatar
JP Cycles, J&P Cycles rep has responded

“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize if the items you received were not what you had expected. We mark each photograph with the comment "Product may vary from photo(s)."

We apologize that you may feel that some of our ship rates are too high. One of the many benefits of our Gold Club Membership is free ground shipping on orders over $99.99 within the continental U.S. Normally orders over $199.99 receive free ground shipping. You may see the complete details of the Gold Club membership at http://www.jpcycles.com/gc.aspx. You may also reach us by phone at 800-397-4844. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”

Rating 10/10 5/5
modified review posted Jun-12-2013

"ordered on sunday intake and computer arrived on wed. pipes were here on Friday I am very well satisfied!!!!!"

 
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