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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 333 W Merrick Rd. Unit 4 Valley Stream, NY 11580
    • Contact: Support@JMacSupply.com
    • Phone: 516-812-0917
    • Customer Support: 516-812-0917
    • Business Hours: Monday - Friday 10AM - 6PM, EST
    • Fax: 646-381-9707

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

What is this?

160 Customer Reviews

Rating 2/10
1/5
modified review posted

"Order placed 9 days ago and it's still "processing." Not sure where to go from here. Guess I'll have to contact to find out-- they are silent. Will revise this rating when disposition obtained."


Rating 10/10
5/5
modified review posted

"Easy to find what I needed in their online catalog. Links to related items. Product shipped immediately."


Rating 4/10
2/5
modified review posted

"Rec'd an email saying it shipped on the 28th when it really didn't ship until 9/2"


Rating 8/10
4/5
modified review posted

"Although I had to wait to receive my order over a month I finally got it and it was the correct item and in perfect condition. The time it took was not their fault as the manufacturer kept sending the wrong part. After speaking with different customer service reps at jmac that would tell me they would research my order and call back to no avail. I spoke with supervised adolpho and he always followed up and restored my confidence in jmac. "


Rating 10/10
5/5
modified review posted

"Found what I was looking for. Free shipping. Quick delivery. What more could I ask?"


Rating 10/10
5/5
modified review posted

"order came fast & packaged good"


Rating 10/10
5/5
modified review posted

"Order the smoke alarm I wanted. got a great price and the item was shipped to me in no time at all. would buy from them again!"


Rating 10/10
5/5
modified review posted

"Exactly what I needed, when I needed it."


Rating 10/10
5/5
modified review posted

"Adolfo Zarate was very helpful in guiding me through the correct component (Vista 20 control unit, 6162 programmable keypad, and 6152 keypad). He also sent me PDFs of the Installation and Programming guides before I submitted my order."


Rating 6/10
3/5
modified review posted

"Did not receive until 8/20 and had to call to inquire. Told address was incorrect, which it wasn't and also told that it was refused. Which is it? If it wasn't delivered because the address was incorrect, then how could it have been refused? And don't you call when something is returned for those reasons? Why did I have to call and ask why it's sitting on the dock in Sparks, Nevada? If I hadn't called, would it still be there?

"


Rating 10/10
5/5
modified review posted

"My original review of this merchant wasn't too good. After placing the order I never received it and didn't hear from them. We all make mistakes, but the true test of customer service is how the mistakes are handles. I've had some bad experiences, but none as positive as JMAC Supply. They went above and beyond to get my order to me as quick as possible and make sure I was happy. I will definitely keep JMAC Supply as one of my trusted vendors and use them again!
"


Rating 10/10
5/5
modified review posted

"Excellent customer service including follow-through of package and fast delivery! "


Rating 10/10
5/5
modified review posted

"Besides having competitive prices I have found that the staff is very helpful with any technical question I may have in regards the security system I am installing."


Rating 10/10
5/5
modified review posted

"Quick ship. Good pricing."


Rating 10/10
5/5
modified review posted

"Very simple and direct ordering process. Great Experience. Order arrived, packaging was well done.
"


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JMAC Supply is a merchant member
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