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Stores > J.C. Whitney

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • J.C. Whitney J.C. Whitney Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.37/10 7.37/10
    Chance of future purchase: Rating 6.8/10 6.8/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 5/10 5/10
    Return/Replacement policy: Rating 4.38/10 4.38/10

42,493 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-29

Terrific service!

"My experience was very pleasant. I ordered a new grill for my truck. Fits perfectly and the price was the best. I appreciate having a trustworthy company I can buy parts for my older truck. I will continue to do business with you and highly recommend to my friends and family."


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Verified Customer
Rating 10/10
5/5
2016-05-29

no junk in my trunk

"Easy to use website with good prices nuf said"


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Verified Customer
Rating 10/10
5/5
2016-05-29

Ad-visor-y !

"Too bad single side window deflectors aren't available, only one side was needed!????"


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Verified Customer
Rating 2/10
1/5
2016-05-29

"It was the wrong part was told would get a form to return part never rexieved. "


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Verified Customer
Rating 10/10
5/5
2016-05-29

Lund Vent Visor & Bug Shield

"Great purchase! Fast delivery easy installation and looks great! Highly recommend and will definetly do business with again in the future!"


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Verified Customer
Rating 2/10
1/5
2016-05-29

Direction strut for Explorer Edie Bauer 2009

"Messrs
My number 28712761 order in which requests a strut for a Ford Explorer Eddie Bauer 2009 , I indicated that the 2921 SC -magnun monroe "fit in your Explorer" . unfortunately does not take this Strut in the explorer .
Worst the explorer Edie Bauer 2009 not carried Strut in the direction . How can't returned this order ?
"


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Verified Customer
Rating 10/10
5/5
2016-05-29

Jeep Wrangler X JK Suspension

"Needed replacement suspension parts for my JK. After searching, JC Whitney had the best parts for my Jeep. I have been using JC Whitney off and on for more than 40 years. "


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Verified Customer
Rating 10/10
5/5
2016-05-29

"Very satisfied with quality of product and delivery time. Will shop with you again."


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Verified Customer
Rating 10/10
5/5
2016-05-28

Just right

"I got my order faster than I thought and it was just what I needed. Thanks
"


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Verified Customer
Rating 8/10
4/5
2016-05-28

pay pal problems

"your price was great the item works great. but I wanted to put for it on pay pal and could not make it work on your site. Yes I have a pay pal account and have for awhile."


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Verified Customer
Rating 8/10
4/5
2016-05-28

Saved $70 over ordering from local auto parts store!

"I saved over $70 by ordering on J.C. Whitney over my local auto parts store.
Order arrived on time and was easy to track with one-click.
The part had great pictures that you could expand full screen that showed all the details needed.

Minus one star for NOT supporting older browsers, you're losing business J.C. Whitney!
Shopping worked fine but trying to check-out using Shopping Cart would bring-up error message in older version of Firefox and Safari.

Suggestion: add a list what's included in the box along with a photo of all contents
"


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Verified Customer
Rating 10/10
5/5
2016-05-28

As advertised

"Ordered floor mats and they arrived as promised "


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Verified Customer
Rating 10/10
5/5
2016-05-28

"Quick delivery and fits nice. "


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Verified Customer
Rating 2/10
1/5
2016-05-28

"stated 5-7 days to ship. 14 days now and still not shiped"


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Verified Customer
Rating 2/10
1/5
2016-05-28

Product

"Your service was fine, but the product was not what I expected. I did not use it, it was too soft and twisted to use in my 1928 Chevy coupe."


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J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,590 merchant members.