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Full Rating Profile
J.C. WhitneyCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.42/10 7.42/10
    Chance of future purchase: Rating 7.40/10 7.40/10
    Shipping & packaging: Rating 7.38/10 7.38/10
    Customer service: Rating 6.35/10 6.35/10
    Return/Replacement policy: Rating 5.07/10 5.07/10

27,767 Customer Reviews

Rating 10/10
5/5
modified review posted

"arived on time with no problems"


Rating 8/10
4/5
modified review posted

"Rotors worked great.. Better shipping time would make this five stars"


Rating 10/10
5/5
modified review posted

"I purchased my first 4"H Mini Xenon Strobe Light with 14-ft. Cord, Amber Lens, Part #: CMRA20AMB at least 20 years ago and it is still going strong. I have one in each car for use while driving in poor visibility conditions or for roadside warnings. Unfortunately it appears that J C Whitney will no longer stock this product. It is far brighter, consumes significantly less power and costs less than the "modern" LED strobes. Unless the manufacturer has discontinued production, I would hope that J C Whitney consider restocking this item. I could really use two more.
"


Rating 10/10
5/5
modified review posted

"Was very satisfied with the rep I spoke with. Helpful and got my order on the way."


Rating 10/10
5/5
modified review posted

"Ordering was easy and quick, delivery was prompt and I got the correct items the first time. Online shopping doesn't get any better."


Rating 2/10
1/5
modified review posted

"sent wrong part too much red tape and too many problems to return and long wait time for refund, cant just new part till you completely reorder. no swap. first and last time for me"


Rating 10/10
5/5
modified review posted

"Everything was as I expected"


Rating 10/10
5/5
modified review posted

"fast...easy....part (radiator) fit like original"


Rating 10/10
5/5
modified review posted

"Ordering was easy, delivery was fast, Product is excellent. What more can I say?
Excellent in every way.
"


Rating 2/10
1/5
modified review posted

"After chatting with sales to be sure the item was correct, the item sent was incorrect. After the email was received from the order, the system did not update the status for more than 4 days. The item was shipped via FedEx Ground Home delivery yet the address was to a business. So the first delivery was made on a Saturday when no one was around. Since Fed Ex Ground Home Delivery is not open on Monday, I had to wait 2 more days for the delivery.
For me to return it, they kept me waiting for several days for the return shipping label.
"


Rating 10/10
5/5
modified review posted

"Items were correct and quickly shipped, for free!!!!"


Rating 10/10
5/5
modified review posted

"they offer items I can't find anywhere else and deliver"


Rating 2/10
1/5
modified review posted

"Horrible, took two weeks to get the WRONG part, reordered only to be sent to wrong address!!!!!"


Rating 10/10
5/5
modified review posted

"Order was received in good condition. I purchased floor mats for my 2007 Hyundai Santa Fe and they look great and are a good fit!
"


Rating 10/10
5/5
modified review posted

"Just what I needed and it arrived quickly. Very happy."


J.C. Whitney is a Merchant Member! Learn more

J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,856 merchant members.