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Stores > J.C. Whitney

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  • J.C. Whitney J.C. Whitney Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.58/10 7.58/10
    Chance of future purchase: Rating 6.96/10 6.96/10
    Shipping & packaging: Rating 6.93/10 6.93/10
    Customer service: Rating 5.22/10 5.22/10
    Return/Replacement policy: Rating 4.74/10 4.74/10

42,760 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-06-28

2 day shipping

"Have ordered accessories from J.C. Whitney in the past with no problems. This time I paid extra for 2 day shipping to make sure I received the part before leaving on a trip. Unfortunately this requires a signature for delivery. So needless to say I finally tracked down the FedEx driver days later and after I got back. He informed me that if I hadn't found him it was going back. Paid extra, annoyed and without the part. Looks great now that it is on the truck."


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Verified Customer
Rating 10/10
5/5
2016-06-28

Sebring Floor Mats really set off our convertible

"Black with gold trim and gold embroidered SEBRING lettering. It made our 50th Wedding Anniversary a little more special. Thank you and well done!"


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Verified Customer
Rating 2/10
1/5
2016-06-27

"Ordered a dash cover for a Dodge Ram 2500 PU. Sent me cover for a Van. Of course it didn't fit .Mailed it back but haven't heard if they received it yet. Nothing about refund or replacement...,Return # 5637886.…Return authorization # 28990635.…"


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Verified Customer
Rating 2/10
1/5
2016-06-27

Shitty Service

"The things I ordered, your on-line wouldn't let me use the PROMO Codes ???? The I still ordered them and a day later they said my order was cancelled the products weren't in stock...That was it no we'll get them for you at the same price, NOPE Just out of STOCK"


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Verified Customer
Rating 10/10
5/5
2016-06-27

"Good job I will use you againe "


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Verified Customer
Rating 10/10
5/5
2016-06-27

"Perfect fit and speedy delivery"


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Verified Customer
Rating 2/10
1/5
2016-06-27

Still Waiting

"I'm still waiting for the part, just don't know what else to say. I'm 67 years old, I've been a customer since the 70's when they first opened their store in Wisconsin, This experience has to be the worst.
Regards
Andy
"


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Verified Customer
Rating 10/10
5/5
2016-06-27

Awesome service at a great price!

"I can't complain, parts are first class and the support you get to buy the best parts is awesome. I can't buy from my local auto parts store unless I have to do an emergency buy."


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Verified Customer
Rating 10/10
5/5
2016-06-27

Excellent Product................ aftermarket trailer hitch

"This product was less expensive through JC Whitney than any other place I looked. It went on exactly like they said it would, perfect fit, easy to install. "


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Verified Customer
Rating 4/10
2/5
2016-06-27

Still waiting.

"Ordered Aries floor liners on 06/13/2016 now 06/27/2016 still no word of shipment."


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Verified Customer
Rating 8/10
4/5
2016-06-27

Jantone

"The only thing was the time it took to be delivered. Other than that product fit very good"


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Verified Customer
Rating 10/10
5/5
2016-06-27

Great

"Excellent and fast service. Liked no shipping charges"


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Verified Customer
Rating 10/10
5/5
2016-06-27

Perfect fit

"I ordered a condencer for my aircon and it fits perfect - as promised it was a direct fit product.
Included tax, and shipping to Denmark I saved more than 60% - I'm very satisfied.
"


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Verified Customer
Rating 10/10
5/5
2016-06-27

Fantastic Service

"Second time ordering items for my Jeep - second time extremely pleased. Keep up the great work!"


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Verified Customer
Rating 2/10
1/5
2016-06-27

Color blind manufacture

"Ordered BLACK bed rail bars for 2015 ram. Box says chrome or BLACK, BLACK is checked but inside the box I find CHROME bars?
Sending them back I have already received the correct bars from AMAZON!
"


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J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,562 merchant members.