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Full Rating Profile
J.C. WhitneyCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.27/10 7.27/10
    Chance of future purchase: Rating 7.26/10 7.26/10
    Shipping & packaging: Rating 7.24/10 7.24/10
    Customer service: Rating 6.27/10 6.27/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

30,921 Customer Reviews

Rating 10/10
5/5
modified review posted

"Top notch quality and service, and customer service is always great."


Rating 10/10
5/5
modified review posted

"JC Whitney filled the part order very satisfactorily. The part was delivered within two days and was exactly the part needed. The price for the part was also very compatible. I have recommended JC Whitney to my mechanic and about five auto parts employees."


Rating 10/10
5/5
modified review posted

"The pricedure, product selection, check out and shipping were above excellent. The product arrived in a very rime manner and the tracking data provided was flawless. Product arrived and insoected...no visual problems at that time. Front carpet went on without a hitch and looked factory fresh.....however my experience with the rear carpet was extremely disappointing as rhe width was a FULL THREE (3) INCHES SHY. We had to scab a full 18 by 4 inches from the center tab. Very frustrating and extremely disappointing. ..."


Rating 10/10
5/5
modified review posted

"Very happy with the service and products that J.C. Whitney provides. "


Rating 2/10
1/5
modified review posted

"It would be great if jc whitney knew what was out of stockduring the ordering process and not have to send an out of stock email a couple of days after the order was taken telling me that my credit card may be locked. Never saw that before. ??????????"


Rating 8/10
4/5
modified review posted

"Parts shipped separately from the same order. "


Rating 10/10
5/5
modified review posted

"I am very happy with my best top supertop. I ordered it and it was delivered in three days. I also had several questions, so I asked the live chat, and they very promptly and accurately answered my questions. "


Rating 10/10
5/5
modified review posted

"Very quick shipping, great packaging, and the same quality merchandise that I'm used to from J.C. Whitney. I've been a customer of J.C. Whitney for over 40 years now, and the buying experience is the same today as it was way back then, just faster. Thanks!
Paul W.
"


Rating 8/10
4/5
modified review posted

"I was not happy with the excessive time for delivery, however, the low price made up for that."


Rating 10/10
5/5
modified review posted

"Everything got here quickly and was exactly what I wanted"


Rating 8/10
4/5
modified review posted

"I put the putco vent on the door of my 2013 F-150 but have problem the window will not close al the way. Box does not say 2013 Ford F-150. Its been what 20 years since I last used J.C. Whitney figured it would be okay maybe not. Who knows. "


Rating 8/10
4/5
modified review posted

"Everything showed up as ordered but in two separate deliveries on different days. That was much of a problem though. Parts seemed of good quality. "


Rating 10/10
5/5
modified review posted

"Part was delivered as promised and fit well."


Rating 10/10
5/5
modified review posted

"Very quick delivery quality product great job "


Rating 2/10
1/5
modified review posted

"they cancelled our order a week after we submitted it without authorization from us and refused to help us in any way, shape or form when it came to resubmitting it. wouldn't give us faster shipping (as it was brake kit for a work truck) or give us a discount on the order. will NEVER do business with them again!"


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J.C. Whitney is a merchant member
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