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Full Rating Profile
J.C. WhitneyCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.49/10 7.49/10
    Chance of future purchase: Rating 7.64/10 7.64/10
    Shipping & packaging: Rating 7.52/10 7.52/10
    Customer service: Rating 6.71/10 6.71/10
    Return/Replacement policy: Rating 5.54/10 5.54/10

27,178 Customer Reviews

Rating 10/10
5/5
modified review posted

"Customer service and products were excellent "


Rating 10/10
5/5
modified review posted

"Order received fast and the item looks great. "


Rating 10/10
5/5
modified review posted

"I'm an engineer and agree with others that the instructions were vague on the assembly. I got better use from the spare parts listing in the manual regarding orientation of the rails. Final assembly works and looks great! Already seeing a mug increase on my truck."


Rating 10/10
5/5
modified review posted

"Part came quickly and in perfect condition."


Rating 10/10
5/5
modified review posted

"happy with the service and delivery quality was grate"


Rating 10/10
5/5
modified review posted

"I needed a repair manual for a 1986 Toyota vehicle. They came through with great pricing and a very prompt delivery!"


Rating 10/10
5/5
modified review posted

"Delivery was exceptionally prompt and order was exact. Will deal with Whitney from now on."


Rating 2/10
1/5
modified review posted

"I installed the hitch cover on my truck one day later a big piece of the chrome fell off so you do not use it"


Rating 10/10
5/5
modified review posted

"Experience was great, found exactly what I needed at a good price."


Rating 10/10
5/5
modified review posted

"ORDER RECEIVED WITHIN SHORT TIME FRAME AND WITH EXPECTED PRODUCT. "


Rating 10/10
5/5
modified review posted

"Very care free and easy way to buy parts for my car will be doing it again as needed. "


Rating 10/10
5/5
modified review posted

"
I ordered two headlight lens for my truck, one was damaged when received. I contacted JCW, the CS Rep. resolved the issue to my complete satisfaction.
I am a second generation shopper with JCW, I remember my father ordering from JCW fourty years ago, I still enjoy reading and looking through the catalogs.
"


Rating 2/10
1/5
modified review posted

"I ordered the jeep catalog and I still have not received it."


Rating 2/10
1/5
modified review posted

"Ordered a fuel pump for my bmw and when I recieved it the filter was broken on the bottom of the pump. Decided to use the old one and put the new pump in and the pump itself did not work. Pretty mad I just wasted a week of waiting on a pump that isent any good"


Rating 10/10
5/5
modified review posted

"The most pain free ordering process ever! Great job J.C.,"


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J.C. Whitney is a merchant member
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