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Stores > J.C. Whitney

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • J.C. Whitney

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.44/10 7.44/10
    Chance of future purchase: Rating 6.65/10 6.65/10
    Shipping & packaging: Rating 6.45/10 6.45/10
    Customer service: Rating 4.84/10 4.84/10
    Return/Replacement policy: Rating 4.79/10 4.79/10

42,146 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-27

"Spent two weeks waiting on a overnight part then went to instal the part and it was defective the weld snapped with barely any pressure applied then spent 45 minutes arguing with the lady who no matter how many times I asked would never let me speak to the manager
"


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Verified Customer
Rating 10/10
5/5
2016-04-27

Very satisfied

"Needed an transmission oil pan for my 2006 dodge Dakota.
Dealer was very expensive.
Found what I needed. Pan, gasket and filter.
Great price and free speedy delivery.
My son remarked on the thickness of the pan.
I would shop here again.
Thanks






"


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Verified Customer
Rating 8/10
4/5
2016-04-27

Air filter for free

"Bought an air filter for my 07 Titan - with a rebate card from Goodyear. Took several days for the order to be processed; but arrived quickly after that. No issue with the product! "


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Verified Customer
Rating 8/10
4/5
2016-04-27

Prompt delivery

"Item a less grade than OE handle and had I known it's quality I would have purchased a different model. It works okay I just don't trust it to last."


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Verified Customer
Rating 10/10
5/5
2016-04-27

Fantastico

"Siempre encuentro lo que necesito para mis vehiculos"


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Verified Customer
Rating 2/10
1/5
2016-04-27

J.C. Whitney Customer Service Sucks.

"Ordered parts, when they came in the box was damaged and missing parts, I have called three times and have come to the conclusion that I am just not gonna get the parts that was missing. Very dis-satisfied with them and will never shop their site again. Still have not received a call back as they told me I would over a week ago. Suck, suck, suck is what I thing of them and would go anywhere else and shop before shopping here. Harbor freight has better service. "


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Verified Customer
Rating 10/10
5/5
2016-04-27

Things are brighter!!!!!!

"Needed a headlight switch for my 1994 Silverado junkyards nothing, used nothing, low & behold there it was the whole assembly $25 next day shipping an extra couple of dollars. At the end of the day I was back on the road within 24 hrs & less than $34. Well worth it. Thanks JC Whitney saving me from a $100 summons"


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Verified Customer
Rating 4/10
2/5
2016-04-27

Misleading Ad

"I ordered a part for my car that the online page said was the correct part and when I received it it would not fit. Upon returning the part I was told I must pay the shipping charge back to NY because the measurement was given for this universal part. They should pay the shipping charges for advertising something as a universal part when it is not."


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Verified Customer
Rating 10/10
5/5
2016-04-27

Everything was awesome with " My J.C. Whitney"!!!

"I was very happy dealing with JC Whitney fast service fast response and I will definitely be using them again in the future thank you for talking to me about when my packages will arrive. JC Whitney is an awesome place to buy parts."


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Verified Customer
Rating 10/10
5/5
2016-04-27

Satified and more

"Quick delivery no hassle great price"


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Verified Customer
Rating 10/10
5/5
2016-04-26

Best price and very quick!

"They had exactly what I needed and the lowest price. I received it within days of ordering. "


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Verified Customer
Rating 10/10
5/5
2016-04-26

Liftgate Shock arms

"Exactly what I needed and priced very reasonable."


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Verified Customer
Rating 10/10
5/5
2016-04-26

"The price was just the same as other large sellers for the same brand but you had free
Shipping. Part delivered in timely fashion.
"


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Verified Customer
Rating 10/10
5/5
2016-04-26

J.C Whitney Rocks!

"I've been purchasing items from J.C Whitney for over 25 years. This last purchase was the first I've done online in quite a few years and as usual my product was delivered to my door before I even had to think about when it might arrive. It almost seemed like the next day of course that wasn't the case. Working with this company is always fast and easy. They always have what I need and are always ready to send me discount coupons for things I don't need but wouldoverall to have. Lol.
Great people with a great website to boot.
Keep up the excellent work.
Anthony
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

"Great selection of items and outstanding service. Order was delivered much faster than I expected. Would I use J.C. Whitney again? YOU BET!!!"


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