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Stores > J.C. Whitney
  • J.C. Whitney

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.54/10 7.54/10
    Customer service: Rating 6.57/10 6.57/10
    Return/Replacement policy: Rating 6.07/10 6.07/10
Voice your opinion! Review J.C. Whitney by clicking a star below.
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Verified Customer
Rating 4/10
2/5
2017-03-22

"item was out of stock, then it took several days for refund. Not real happy, not the company I remember"

This review was modified by ThulianPinkBison on March 24 2017 10:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

The product fit perfectly

"It was a custom car cover. It came in only two weeks and fit perfectly."

This review was modified by VioletRattlesnake on March 24 2017 05:00:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-22

exactly what I ordered

"Ordered window vent visors for my car. They fit perfectly"

This review was modified by PinkFlamingoKoala on March 24 2017 04:30:02 PM

ChuckJones's Avatar

Verified Customer
Rating 10/10
5/5
2017-03-22

Aftermarket Steering Wheel

"I ordered a GT Performance steering wheel, it arrived within the time frame given and was exactly what I ordered. I've purchased from J.C. Whitney before and I will again in the future."

This review was modified by ChuckJones on March 24 2017 02:15:02 PM

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Verified Customer
Rating 4/10
2/5
2017-03-22

Never got my catalog.

"Could have been better...."

This review was modified by MayaBlueMink on March 24 2017 01:15:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-22

REVIEW

"Simple order and shipping with a good price. Thank you."

This review was modified by KellyGreenHorse on March 24 2017 10:30:02 AM

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Verified Customer
Rating 2/10
1/5
2017-03-22

Bad detail

"Got wrong parts due to lack of well informed page. 4x4 parts were sent got 2wd vehicle due to no drive train option and details in footnote down page and then multiple line in footnote. Then extremely rude customer service rep"

This review was modified by PacificBlueSnail on March 24 2017 06:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-22

Fast shipping and correct items.

"Fast shipping and correct items."

This review was modified by PastelGreenSeahorse on March 24 2017 01:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-21

Good price. Prompt delivery.

"Part ordered exactly as ordered. Delivered before promised date. Good communication throughout the process."

This review was modified by GambogePartridge on March 23 2017 06:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-21

VERY PLEASED!

"Very happy! The item was shipped right away, was given shipping info and item sent via UPS! Would gladly purchase from JC Whitney again!"

This review was modified by WildBlueYonderFinch on March 23 2017 04:15:02 PM

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Verified Customer
Rating 6/10
3/5
2017-03-21

Headlight

"So far I have received 1 good headlight but having difficulty receiving second good working headlight"

This review was modified by LightGoldenrodYellowTurtle on March 23 2017 03:30:01 PM

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Verified Customer
Rating 6/10
3/5
2017-03-21

Wrong length

"I received the bars but they were too short for my truck. I returned them. Sorry. "

This review was modified by dcfletch-59380 on March 23 2017 08:30:01 AM

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Verified Customer
Rating 2/10
1/5
2017-03-21

bad attitude

"Person that i spoke with about my order the second time was rude and made me feel like i should not of ordered from this website....second of all the product i received was in bad shape...but i kept it cause the said they would crefit my account if i would fix the problems....but i have not seen the credit yet.....sorry to say i did not like my experience of ording from this website.....Robin Masters..."

This review was modified by HELLRASOR36 on March 23 2017 07:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-21

"great service and timely delivery. Part worked to my complete satisfaction."

This review was modified by 1moa on March 23 2017 04:45:01 AM

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Verified Customer
Rating 8/10
4/5
2017-03-20

Customer Service is There....

"Ordered tie rod end boots at a great price plus free shipping then my money was refunded. I was annoyed by that and having to pay twice as much elsewhere but got a nice letter of apology from customer service. Okay then."

This review was modified by tmichel59 on March 23 2017 06:15:01 AM

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