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Full Rating Profile
J.C. WhitneyCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.20/10 7.20/10
    Chance of future purchase: Rating 7.13/10 7.13/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 6.04/10 6.04/10
    Return/Replacement policy: Rating 4.95/10 4.95/10

31,778 Customer Reviews

Rating 10/10
5/5
modified review posted

"Every thing worked out great fast delivery will order more"


Rating 8/10
4/5
modified review posted

"The part I received wasn't exactly what I needed."


Rating 10/10
5/5
modified review posted

"Quick an easy fast deliver, love jc Whitney

"


Rating 10/10
5/5
modified review posted

"Great customer service...the online gentleman that helped me out was on point knew exactly what I needed found the right parts made great suggestions...I WILL BE BACK!! Thanks a bunch JCW"


Rating 10/10
5/5
modified review posted

"Received everything just as described."


Rating 10/10
5/5
modified review posted

"Can't wait to start using them."


Rating 10/10
5/5
modified review posted

"Fast shipping and item was delived as promised. Only issue was the the item was shipped in a huge box so I thought it was a waste."


Rating 10/10
5/5
modified review posted

"The item I ordered was deliver on time and was and excellent fit for my vehicle. "


Rating 10/10
5/5
modified review posted

"Customer service was outstanding!"


Rating 2/10
1/5
modified review posted

"I was quite displeased with my experience at JC Whitney, let me explain.
After placing my order one evening it's not til the following day that I get an email telling me that JC Whitney cannot ship that particular part to me in Alaska, they give me no reason why, nothin. Email then goes on to say that I can expect to see a full refund anywhere from 3-10 business days. This totally contradicts what is written out for customers at check out, which states that your card will not be charged until your order ships. Well which is it???
No big deal, I found the part online else where for cheaper, faster delivery, n free shipping. But, I then get a phone call 3 days after being notified about their failure to ship that part to Alaska telling me everything I already knew.
1) They won't ship my struts to AK.
2) Refund my $ in 3-10 days
3) My CC is not charged until shipped

Are you kidding me. What brutal service. I won't go to them for anything other than to look. Felt like a total scam setup. JC WHITNEY----YOU SUCK!!!!!
"


Rating 10/10
5/5
modified review posted

"came on time, and was better looking than I expected."


Rating 10/10
5/5
modified review posted

"very pleased promptly shipped product fit perfectlysh"


Rating 2/10
1/5
modified review posted

"Very satisfied with the quality of the product ordered from you and for the record time you delivered it to me. Need I say, I will be ordering again soon! It's been a pleasant experiance doing business with you. Thanks again, Roland in Orlando "


Rating 10/10
5/5
modified review posted

"every aspect went perfect"


Rating 10/10
5/5
modified review posted

"Im a first time user so the experence was quick and easy,"


J.C. Whitney is a Merchant Member! Learn more

J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.