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Full Rating Profile
J.C. WhitneyCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.20/10 7.20/10
    Chance of future purchase: Rating 7.18/10 7.18/10
    Shipping & packaging: Rating 7.17/10 7.17/10
    Customer service: Rating 6.08/10 6.08/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

31,595 Customer Reviews

Rating 10/10
5/5
modified review posted

"I bought a back bumper for my truck. It bolted up perfectly, no drilling needed. However, the bolts to marry it to the OEM hitch were not sypplied "


Rating 2/10
1/5
modified review posted

"the part was stated that it fit my truck , it does not , it cannot , I don't feel I should have to pay shipping to return a part that was stated it would fit ."


Rating 10/10
5/5
modified review posted

"Exactly what I ordered, delivered in a reasonable time frame, in perfect condition when arrived. Very Satisfied!
"


Rating 10/10
5/5
modified review posted

"arrived within five days of order as promised. "


Rating 8/10
4/5
modified review posted

"Website got my vehicle part mixed up with a different engine. Sent out the wrong part. Customer service resolved the issue and were great. "


Rating 8/10
4/5
modified review posted

"only failed to give me tracking number and when requested got what i needed."


Rating 8/10
4/5
modified review posted

"Free shipping but it is a slow boat."


Rating 10/10
5/5
modified review posted

"Prompt delivery, no problems or complaints"


Rating 10/10
5/5
modified review posted

"Easy to use on-line shopping; delivery was prompt and well packaged."


Rating 10/10
5/5
modified review posted

"Produce was as described, price as fair, delivery was on time."


Rating 10/10
5/5
modified review posted

"Easy ordering the top for my jeep. Not complicated like some sites."


Rating 10/10
5/5
modified review posted

"I purchased a bolt on cat back dual exhaust for my 98 GMC Sonoma (Extended cab). The kit from Gibson is for a "standard" cab, my bad. I thought I could just buy a 16" piece of 2.5" tail pipe from the auto parts store. The problem was the head pipe turns up too quickly, so I installed it to turn down then go up hill to the muffler. It all worked out fine and bolted up nicely, does not extend below the frame but an inch. Not sure yet about increase in HP, might not since I increased length ???? At any rate I am happy with the sound and look!"


Rating 6/10
3/5
modified review posted

"The parts are good but I paid for 2-3 day shipping and got delivery at 5 days. I will continue using JCW.

"


Rating 10/10
5/5
modified review posted

"J.C. Whitney's website was easy to navigate and had all the components I needed to tune up my 2010 Honda Civic at a good price. Shipping was free and arrived at my front door faster than they stated."


Rating 2/10
1/5
modified review posted

"you sent the wrong sizes window vent shades...I repeatedly told the guy my single cab F 150, yet he sent vents for a crew cab...gotta send them back..asap"


J.C. Whitney is a Merchant Member! Learn more

J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,900 merchant members.