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Full Rating Profile
J.C. Whitney Coupons
  • Rating 8.27/10 23,838 reviews

    8.27 / 100
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    J.C. Whitney is a merchant member
    J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • J.C. Whitney contact information

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 7.52/10 7.52/10
    Chance of future purchase: Rating 7.77/10 7.77/10
    Shipping & packaging: Rating 7.44/10 7.44/10
    Customer service: Rating 6.82/10 6.82/10
    Return/Replacement policy: Rating 6.66/10 6.66/10

All 23,869 Customer Reviews

Rating 10/105/5
modified review posted

"A difficult part to find, but they came through for me!"



Rating 10/105/5
modified review posted

"Great prices, great products, fast shipping....very satisfied.
Great company.
"

Rating 4/102/5
modified review posted

"Not enough information available on the item I purchase. For example type of stainless steel 304 or 306 along with type of mounting harware. Note Mounting hardware was not stainless. I'm getting ready to purchase a rear bumper for my 1997 dodge ram truck as there is not enough information on it for me to purchase from JC Whitney. "

Rating 2/101/5
modified review posted

"I have used J.C. Whitney online in the past without any problems. This time I called in to order, and the same day someone three states away from me made 4 purchases totaling over $2000!!!! So far, I have had no help from the company. Don't use their phone service!!!!"

Rating 2/101/5
modified review posted

"Cancelled my order after receiving payment with no explanation and no email notification. Being as the time to receive and install the parts was time sensitive it has become more than a small inconvenience. "

Rating 10/105/5
modified review posted

"Very happy with service and product"

Rating 10/105/5
modified review posted

"Received merchandise on time. Product is very useful.It was just the right size I needed it. Thank you."

Rating 10/105/5
modified review posted

"My experience was very quick. The package arrived a few days later, couldn't be happier. Thanks."

Rating 2/101/5
modified review posted

"i asked for a catalog for car and got everything but a general one"

Rating 10/105/5
modified review posted

"love my new lights for my honda!"

Rating 2/101/5
modified review posted

"I ordered brake parts, the calipers reads like this:
Per Sold Individually

Ships: 1-2 business days
Free Shipping
Core Deposit $ 49.41

This reads like shipping is free both ways, instructions to be in shipping box and they were not enclosed. The cost to ship back is not worth it and I had to take time to get return instructions. I wish it read in a way that was not deceptive or stated the information that would shown correct information before checkout. It would have been cheaper to go to NAPA for equal quality and better service.
Former customer, John Page
"

Rating 10/105/5
modified review posted

"I have delt with JCWhitney in the 60,s and the 70,s. They do not disappoint."

Rating 10/105/5
modified review posted

"Love the new floor mats! they look great."

Rating 10/105/5
modified review posted

"Order came as promised. Good service"

Rating 10/105/5
modified review posted

"Quick delivery. Product as described."