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Store InformationStore Info
Full Rating Profile
J.C. WhitneyCoupons
  • J.C. Whitney J.C. Whitney Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.23/10 7.23/10
    Chance of future purchase: Rating 6.59/10 6.59/10
    Shipping & packaging: Rating 6.91/10 6.91/10
    Customer service: Rating 5.70/10 5.70/10
    Return/Replacement policy: Rating 4.80/10 4.80/10

37,035 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fast, accurate and reasonable pricing made this an easy purchase. "


Rating 2/10
1/5
modified review posted

"I don't have a reference for my shocks it was 4 rough country shocks for my 1990 fotd bronco and my bronco takes 4 shocks in front so I need four 4 1/2 rough country shocks for the front of my vehicle so you guys need to fix that problem first and fix my second problem and ill gladly redo a good survey still unhappy customer as I didn't receive my dual rough country front steering stabilizers last year that I paid for so I re bought them again you guys sent me the wrong one I mailed it back still haven't received my refund for it you guys fixed it sent me dual stabilizers but still wrong size so they are now sitting in the box on my kitchen floor very unhappy customer if this doesn't get resolved somehow I know lots of people that order from you and word of mouth travels fast. "


Rating 10/10
5/5
modified review posted

"Very easy and inexpensive to find what I needed and delivery was very quick. Had my order within a few days."


Rating 10/10
5/5
modified review posted

"shopping with JC Whitney is always a very good experience. products are delivered extremely fast and are a great quality for the price."


Rating 10/10
5/5
modified review posted

"Good product delivered on time just as I expected."


Rating 10/10
5/5
modified review posted

"Bought parts online with a discount offer. Shipped rapidly, highest quality and exact part."


Rating 10/10
5/5
modified review posted

"I ordered one color and the same day I changed the color as the original color I had ordered was not going to look good. JCW customer support reacted quickly with my requested change and fixed the issue immediately. Great job."


Rating 2/10
1/5
modified review posted

"Company let me order parts; charged card for them; emailed saying parts were not in stock.... I emailed back asking when they would be back in stock, status unknown.... would rather buy from jcwhitney than buy somewhere else..... guess I will buy elsewhere... first time customer that would have been lifetime customer.... "


Rating 10/10
5/5
modified review posted

"refunded promptly for wrong item ordered, and then Correct item shipped promptly."


Rating 8/10
4/5
modified review posted

"Shipped on time but when I was putting tail light on one of the tabs were broke off and missing"


Rating 10/10
5/5
modified review posted

"The turn around time from placement of the order to receipt of the order was extremely prompt; the product was well described on the website and when received was what I anticipated receiving."


Rating 2/10
1/5
modified review posted

"Very disasisfied I payed for my order and items were supposed to be in stock than without telling me why you refunded me my money and did not send items I will never order from jc whitney again and advice everyone I know never to buy from jc whitney"


Rating 10/10
5/5
modified review posted

"Replacement for my 1991 Jeep Wrangler delivered to my front porch within one week. Instructions included photographs which helped installation. Item was exact replacement. Recommend spread top in sunshine 72 degrees + 30 minutes before installation. Also recommend second set of hands to help."


Rating 10/10
5/5
modified review posted

"Received a quality product, great price and fast delivery."


Rating 10/10
5/5
modified review posted

"Received package in timely manner"


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J.C. Whitney is a Merchant Member! Learn more

J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,855 merchant members.