We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • J.C. Whitney J.C. Whitney Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.48/10 7.48/10
    Chance of future purchase: Rating 6.92/10 6.92/10
    Shipping & packaging: Rating 7.26/10 7.26/10
    Customer service: Rating 6.06/10 6.06/10
    Return/Replacement policy: Rating 5.11/10 5.11/10

39,645 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"Once again a quality product at a great price and quick delivery"


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-29

"I haven't got my parts yet, I don't know what wrong"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"The products were as good as I expected and were delivered on time. JC Whitney has a lot of hard to find items, which is nice. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"on time and what I ordered, what more can you ask for?"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"Parts were delivered quickly, about 2 days after placing the order. Rotors & pads fit perfectly and kit included small tube of anti-squeal grease. Quality of parts and service was first rate. Good price which included free shipping made the deal a real bargain."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"Great product , fast shipping . Very satisfied "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"Whitney delivered the part more quickly than expected. Unfortunately, the part did not fit, but Whitney provided pre-approved return shipping that was easy and the full refund was a pleasant surprise. I will use them again."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"The price is just right, the products are great quality and shipping is very fast. I can find any part I need for my vehicles."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-28

"Part came as prescribed but no lube came with window regulator. Shipping information was never emailed"


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-28

"Your website indicated that the rear shocks I ordered (ES3000) would fit my 2010 Honda Insight. They did not. I have shipped them back for a refund. I then looked at the ES9000 shocks and, again, your website said they would fit. I "chatted" with one of your reps who indicated they would fit. When I asked which model of the ES9000 would fit he responded that they would not fit. Your website needs a tuneup (excuse the pun)."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-28

"i had no problems with ordering.however there was a part that was out of stock.i wish they would have told me at the time of check out.instead of the next day through an email.my overall experience was good."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"Website was easy to maneuver. Found product I was looking for quickly. Site very clearly stated product and price. Service was excellent. Received product in a very short time."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"I was very happy with my experience with both the customer service representative and the product."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-28

"Product was a good price and arrived in a timely manner"


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-28

"quick very good parts will order from in future"


Ratings Calculation Change


Share J.C. Whitney's store rating

J.C. Whitney is a Merchant Member! Learn more

J.C. Whitney is a merchant member
J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,712 merchant members.