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"I have been trying to get a catalog from JC Whitney since Feb 2013 == I have called and they said they would take my info again == I did this in Feb , March , April and May and still no catalog == After the first month I had my wife order one with another address == Nothing == After another month I had a friend try to order t understand half the information == Just think how much business they are loosing $$$$$ == What the hell is the CEO thinking if I've been at it for 4 or 5 ms 3 potetial customers lost ===== ?????????"
"J.C. Whitney sent the wrong part, although not entirely their fault, the box was mislabled and I didn't discover until I open box to install. JCW did sent the correct hitch within 2 days and free return for the wrong part."
"Received the injectors ok but these appear to be rebuilt, not "all new" as described. They were in sealed plastic bags, but wear signs are apparent on the electrical pins and some had minor damage to the plastic body in the connector area. After install, they worked ok for a few days but now I am getting a misfire on one cyl. Not sure yet if it is an injector problem. "
"Online ordering and shipment was good. Product was poor quality and defective. Customer service only offered RMA to ship back, adding to even more hassle
Windshield Channel, Black 1999 Jeep Wrangler (TJ) Crown Automotive Wrangler (TJ) Crown Price: $ 62.27 Qty: 1.00 Part #: 51238-01"
"the add on the item purchased lead me to believe I was purchasing was a complete top with a vinyle back window yet what I recieved was only a heated back glass sail (window panel)"
"Worst customer service and online ordering experience ever. Out of stock and failed to tell me. Two hours spent trying to arrange (unavailable) product shipment to other than billing address. Impossible in every respect. Not even an apology. Never EVER again."
"The website let me order a part then later sent an email saying it wasn't in stock. Called a number you provided to get substitute part, lady was not easy to understand , ended up ordering elsewhere."
"i never have a disappointed service like that.. i have not receive the good item and when i call for return it the person was very arrogant like if I'm lying.. not very professional...so i don't think i will refer that site.."
"I was told that 2 parts that I purchased were made in the USA. After learning that one of them was made in China I was given a refund to bring the cost to compare to the cost of a locally similar product. The items were shipped separately and I discovered later that the other part was also made in China. Although glad for the refund on one of the parts, I am completely dissatisfied with the experience."
"nunca [pude comprar lo que nesesitava"