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Stores > J.C. Whitney

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  • J.C. Whitney

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.71/10 7.71/10
    Chance of future purchase: Rating 7.19/10 7.19/10
    Shipping & packaging: Rating 7.33/10 7.33/10
    Customer service: Rating 5.43/10 5.43/10
    Return/Replacement policy: Rating 4.77/10 4.77/10

43,299 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-07-27

PISSED OFF

"HAVE NOT RECIEVED MY ORDER YET [[[[[[[[....///////,,,,,,,,''';;;[[00"


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Verified Customer
Rating 10/10
5/5
2016-07-27

Bumper

"It came, it's a bumper! Couldn't be more satisfied with the...bumper."


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Verified Customer
Rating 2/10
1/5
2016-07-27

sold but not delivered

"I ordered a couple items. the website said it was in stock. 2 days later i receive an email stating it was out of stock and my order was cancelled. this has happened a couple time

not sure if i will order again. place has gone down hill after they sold.
"


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Verified Customer
Rating 10/10
5/5
2016-07-27

Fast arrival

"The wheel rotors I ordered came unexpectedly soon (a day turn-around from when I ordered)."


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Verified Customer
Rating 4/10
2/5
2016-07-27

Slow Delivery

"Ordered another part on same day from another company and for another vehicle and products were delivered in 2- days by USPS. Delivery was cheaper than the delivery by Fed Ex/JC Whitney, which arrived 8 days after I placed the order. "


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Verified Customer
Rating 8/10
4/5
2016-07-27

"wheel cylinders fit but size of brake line connection was different so i had to buy extra fittings."


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Verified Customer
Rating 2/10
1/5
2016-07-27

Save your money stupid!

"I paid $19.95 plus shipping for an Fram Air filter that Auto Zone has for $7.95... My Bad but will never again buy anything from Whitney. Price gouging is not to be rewarded! Like I said "my bad" I thought it had been discontinued... This place preys on stupid people like me...."


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Verified Customer
Rating 10/10
5/5
2016-07-27

"Came ahead of time. Fits right."


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Verified Customer
Rating 10/10
5/5
2016-07-27

J. C . Whitney a life time.

"Started shopping J C Whitney in 1958 at age 16 for items for my first car and today (2016) very happy with the items I purchased for my jeep. The price is right."


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Verified Customer
Rating 10/10
5/5
2016-07-26

OOPS

"I NEED HELP---I FORGOT HOW TO PUT IT BACK ON---YOU GUYS GOT ANY VIDEOS?"


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Verified Customer
Rating 10/10
5/5
2016-07-26

Certified Deal!

"I ordered four parts for three different trucks. The parts I wanted were easy to find on-line at the J.C. Whitney web site. The prices were excellent especially after being given a promo code to save an additional 15% and free shipping. This deal could not be beat. FEDEX delivered all the items and tracking my packages was easy with one click on the e-mail sent to me by J.C. Whitney. All items fit great and look great. The camouflage dash cover I ordered for my son's Dodge Ram looks really good and was super easy to install. 5 plus stars on this order."


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Verified Customer
Rating 6/10
3/5
2016-07-26

Leaning towards unfavorable!

"JC Whitney's a great company with a lot of parts for a variety of vehicles. But I'm starting to lean towards an unfavorable rating because twice I've ordered the jeep parts catalog and to date (1 1/2 month) I've yet to receive a catalog for my jeep but I've gotten my truck catalog and my bike catalog. But at the moment I'm buying parts for my jeep."


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Verified Customer
Rating 2/10
1/5
2016-07-26

"I ordered a fuel pump with gauge to go in tank.was told it would fit I had to modify it to make it work. Not pleased at all."


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Verified Customer
Rating 8/10
4/5
2016-07-26

Mats

"I like the mats but for custom fit the back mat is not cut properly."


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Verified Customer
Rating 10/10
5/5
2016-07-26

Nice Job J.C. Whitney

"Very Helpful !!!!!!Thanks Ricky Oconnor Valdosta GA"


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