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Stores > J.C. Whitney
  • J.C. Whitney

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      60601
    •  
    • BUSINESS HOURS
      •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am “ 2pm Sat.
      GENERAL PHONE
      312-431-6000
      FAX
      312-431-6199
    • SUPPORT EMAIL
      customerservice@whitneyag.com
      SUPPORT PHONE
      1-800-469-3894

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.65/10 7.65/10
    Chance of future purchase: Rating 7.61/10 7.61/10
    Shipping & packaging: Rating 7.56/10 7.56/10
    Customer service: Rating 6.74/10 6.74/10
    Return/Replacement policy: Rating 6.74/10 6.74/10
Voice your opinion! Review J.C. Whitney by clicking a star below.
dizbuster61's Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

Great source

"This is my second order experience with JC Whitney. Products came as advertised and as promised. Using the website is easy and trouble free. Highly recommend JC Whitney for auto parts shopping."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

Excellent experience.

"Excellent experience, will definitely order from J.C. Whitney again!"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Tracker top

"The new cover by Beststop arrived promptly and in good order. The business name got dropped and was addressed to my name only but FedEx found me ok! The fit and finish is excellent and cuts down on wind noise.

"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Easy to install

"My son had no difficulty installing the replacement handles on my car. He said he spent more time looking for the right tools to use.."


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Verified Customer
Rating 6/10
3/5
2017-04-26

TRACKING ,RIGHT HAND DOES NOT KNOW WHAT LEFT HAND IS DOING!

"YOUR AGENT ON THE PHONE HADE NO IDEA OF WHAT WAS GOING ON WITH MY PACKAGE !!"


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Verified Customer
Rating 2/10
1/5
2017-04-26

Grille Mishap

"I ordered a new grille for my 98 Buick Lesabre. I was sent a grille for a 2000-2005 Lesabre. When I notified the company they told me to mail it back on my own dime and they wold refund me what I paid. This was not a mistake on my part. I now have to pay to send this part back and will lose 10-15 dollars in the process. I won't order from this site again. I looked up the part number I orderes and now it shows a pickup truck grille. Very disappointed. "


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Verified Customer
Rating 10/10
5/5
2017-04-26

Almost perfect !

"Got the parts! Good customer service!"


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Verified Customer
Rating 4/10
2/5
2017-04-26

"STILL WAITING FOR MY CATALOG."


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Verified Customer
Rating 10/10
5/5
2017-04-26

Great company

"Received my stuff when they said i would get it. Loved everything i got!!! Thanks"


blaind1's Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

Im very satisfied

"recieved very quickly , appears to be a good product . well made and installed without a hitch. as usual Im very satisfied "


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Verified Customer
Rating 2/10
1/5
2017-04-26

Too much trouble

"Since my billing address is a p.o. box I have to jump through hoops to get it delivered. Take pots of driver licence and credit card front and back. Email to them they never get it. Now I wonder where my info is floating around at.
Cancelled order. Im a Little too worried about security with my personal info. Cancelled order.
"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-04-26

Title

"Slow and very much a hassle on their end"


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Verified Customer
Rating 2/10
1/5
2017-04-26

Can't say

"Never received a catalog to order anything. Requested one twice. I've used them years ago, but now I'm looking for another place for parts."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

Excellent

"I wasn't ready to order yet and she gave me her number, held on to my info until I was ready "


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Verified Customer
Rating 10/10
5/5
2017-04-26

Great service

"Repair shop quoted $202 to replace rear 3rd brake light. Got it here for less than $50 and installed in less than 10 minutes. "


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