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Stores > J.C. Whitney

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  • J.C. Whitney J.C. Whitney Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 111 E. Wacker DriveSuite 3000Chicago, IL
    • Contact: customerservice@whitneyag.com
    • Phone: 312-431-6000
    • Customer Support: 1-800-469-3894
    • Business Hours: •To Place an Order: 6:00am -12:00pm Sun-Sat•Customer Service: 8am - 8pm Mon-Fri and 9am – 2pm Sat.
    • Fax: 312-431-6199

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.10/10 8.10/10
    Chance of future purchase: Rating 7.90/10 7.90/10
    Shipping & packaging: Rating 7.90/10 7.90/10
    Customer service: Rating 6.42/10 6.42/10
    Return/Replacement policy: Rating 6.33/10 6.33/10

44,978 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-05

Immediate shipping and great price.

"Plus, they actually had it in stock as advertised, unlike some other car parts companies that take your order, then tell you the item is backordered."


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Verified Customer
Rating 10/10
5/5
2016-12-05

"Surprised me with the expanded numbers of venders."


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Verified Customer
Rating 10/10
5/5
2016-12-04

Quick Quality

"Great product fast service, excellent. Unfortunately did not fit my 4runner seats will be returning. But would recommend, and use again."


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Verified Customer
Rating 6/10
3/5
2016-12-04

Seat cover

"All of the fastener loops ripped off with light pressure. However, a bag of zip ties cured the problem."


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Verified Customer
Rating 2/10
1/5
2016-12-04

Wasted my time ordering from JC Whitney

"Ordered a headlamp for a Cadillac 2010 SRX luxury for the passengers side. When the part came in it was for the driver's side. Customer service said they put the wrong part in the box so I re-ordered and it happened again. This time I talked to the sale department and they admitted they didn't have the passengers side headlamp and that their online catalogue was incorrect. I had to return both headlamps and I am now waiting for my money back.
I should have gone with GM Parts website.
"


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Verified Customer
Rating 10/10
5/5
2016-12-04

Delivered right on time!

"I was trying to get an inspection done before Thanksgiving but needed a new tailight. I had it shipped overnight and it arrived as requested. I was able to get my inspection and enjoy the holiday without worry."


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Verified Customer
Rating 10/10
5/5
2016-12-04

Tops of the tops

"Arrived on time, was what was expected, and is a darned sight better than the raggedy one that I had on there. Ready for winter now."


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Verified Customer
Rating 10/10
5/5
2016-12-04

Was just as ordered!

"Received merchandise as ordered, in due time! "


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Verified Customer
Rating 10/10
5/5
2016-12-04

SAME GREAT SERVICE !!!

"ANYTHING I HAVE GOTTEN FROM THIS SITE HAS ALWAYS BEEN TOP DRAW."


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Verified Customer
Rating 10/10
5/5
2016-12-04

Great price

"I shopped around for Wilwood brakes and they beat everybodys price."


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Verified Customer
Rating 10/10
5/5
2016-12-04

Great company

"Great reliable company that has been around for over 100 years, and I am very satisfied with my experience. I will definitely order again. "


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Verified Customer
Rating 10/10
5/5
2016-12-04

So Far So Good

"I ordered window visors for a Christmas present. I am unable to rate this purchase at this time, but based on my previous orders I am pretty sure there will be no issues with this item as well."


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Verified Customer
Rating 2/10
1/5
2016-12-04

WAS NOT AS DESCRIBED

"Was not a carpet but nothing more than a expensive floor mat."


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Verified Customer
Rating 10/10
5/5
2016-12-04

Happy shoper

"was a wonderful shop from J.C.WHITNEY I recommended to everyone is amazing thank you J.C.W"


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Verified Customer
Rating 10/10
5/5
2016-12-03

good and reasonable.

"i've used jc whitney 50yrs, they haven't changed,i recommend them!"


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J.C. Whitney participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,459 merchant members.