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1,577 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/JJs_House","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","store_rating":"8.99","total_reviews":"1577"}, "store");)
reply posted May-14-2013 “Dear svassallo330,
Thanks for shopping from JJsHouse.com and sharing your shopping experience with us.
After checking the picture you send to us, we do apologize for the stain on your dress. Firstly, please kindly accept our sincere apology.
We highly suggest you remove this kind of stain at home because according to our experience, this kind of stain can be easily removed and after that, it will still be a beautiful dress, worth the money you have paid.
Anyway, we are not here just writing to shoulder off the responsibility. I have reported your case to our manage. We believe she will work out a top solution for you. Please kindly do not worry about it.
Thanks again for your time.”
reply posted May-14-2013 “Dear whitmonegan,
Thanks for shopping from JJsHouse.com and sharing your shopping experience with us.
We are sorry that the dress does not fit you well. In JJsHouse.com, our dressmakers make each dress strictly according to the customer's specifications. Before the shipping can be arranged, each dress will be put on the mannequin who is in the same size as you ordered to make sure it fits well.
According to our Return Policy, we will issue you a full refund or full alteration reimbursement if the dresses are not made in accordance with your specifications. Please understand that our Return Policy states that dresses which do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged. Here is the link of our Return Policy for your reference: http://www.jjshouse.com/return.
Anyway, we are not here just writing to shoulder off our responsibility. I have reported your case to our manager and she will take over your case timely. Please kindly do not worry about it.
Thanks again for your time.”
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![Share](javascript:share_rating({"review_body":"JJs House,this company of very good professionals, thanks to them I will be the most beautiful bride! I never regretted that ordered, the most important dress in my life, at them! Thanks a lot for fast and high-quality work! Good luck!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2845607#comment2845607","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"vikei2004","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"\u00d3timo atendimento e dentro do prazo.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2845323#comment2845323","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"rehcary","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I'm just fully satisfied with my cooperation with JJsHouse! I appreciate the instant helpful assistance throughout my purchase, I like the speed of making my dress and its shipment, and I love all the products that I've purchased. Just amazing! I'm veru thankful to this store!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2845289#comment2845289","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"mese2011","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Beautiful dress, exactly like the picture, fast shipping, but not to happy about the COD cost of 71.28$ I really didn't think it would come up to that much.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2844765#comment2844765","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"x_o_x-crystal-x_o_x","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very happy customer, I ordered a shoe (Satin Stiletto Heel Closed Toe Pumps Wedding Shoes With Rhinestone Satin Flower (047020106)) and a brides maid dress(A-Line\/Princess Scoop Neck Knee-Length Satin Bridesmaid Dress With Ruffle (007000943)).<br>Both prices were decent(moderately price) if I based on my income which is not huge and the result was exactly like the pictures on their website<br><br>I Could not ask for more. <br><br>I would hopefully purchase other dresses, perhaps a wedding dress next, <br><br>Submitted my order 27 th April, was noted by email 6th May 2013 sent by DHL , and received it today 9th May 2013.<br><br>It a A+++++ for me !!!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2844509#comment2844509","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"mgunawan","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The quality of the dress was great! The order arrived on time and there was never any problems! Thank you JJs House! Great Job!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2842191#comment2842191","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"laurieadam","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nous avons re\u00e7u la commande tr\u00e8s rapidement, les diad\u00e8mes sont tr\u00e8s tr\u00e8s beau, de tr\u00e8s bonne qualit\u00e9, je suis extr\u00e8mement satisfaite de la qualit\u00e9 et du look vraiment incroyable pour le prix.<br>Merci<br>Dany<br>","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2839971#comment2839971","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"marcoux1971","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got my dress in time for the wedding I went to but I did order it late so I was not expecting to get it before that day, but I was very happy when it arrived and the dress did fit perfectly.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2836337#comment2836337","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"vigdis_brandsdottir","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have just recived my eigth dress from JJs House, they have all been beautiful so my expectations where verry high. I recived the dress yesterday and I was so happy I bounsed around like a kid. (I\u00b4m 34 and works as a performing artist) The dress was beyond my every imagination! I\u00b4m in love with my dress! For like five minuts I just stood there saying Oh-my-god-oh-my-god-oh-my-god! It's a Dream! It is so excuisit in details and embroidery. There ar not enough stars in the sky to rate how satisfied I am!!!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2836291#comment2836291","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"prinsessan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I want to thank JJhouse for the fantastic 2 pairs of salsa shoes I received. They are of great quality and fit perfectly, I am absolutely delighted! ","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2835991#comment2835991","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"lmacnaughtan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The issue was resolved quickly after posting this review. Big thanks to Customer Care for taking the issue seriously and resolving it within a few hours. ","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2835907#comment2835907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"svassallo330","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We have been very satisfied with our experience of ordering &amp;amp; receiving my daughters beautiful custom made dress, the fit &amp;amp; colour are perfect, she can't wait to wear it!<br><br>It would of been helpful to of seen the dresses in different colours when ordering.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2835847#comment2835847","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"Christineblight8","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I WANT TO SELECT NO STARS!!!! This company is a total mess. They sent me the wrong size dress, and in order to have any resolve, claimed that I needed to send pictures of the discrepancy. I did this as there were issues with all three: hips, waist, and bust. They said sorry but it was made right, I said that they have no way to know this and they said they fit it ahead of time and know it was right. Apparently math is not a standard for them... Hopefully Paypal will see differently!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2835821#comment2835821","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"whitmonegan","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My daughter loved her prom dress, it was exactly as described in the photo, the size was the one we ordered and the fabric, and tailoring were the quality I expected. I received it a week before I asked to arrive. I really recommend this dress, it was an ivory sweetheart chiffon prom dress with flowers. I just ordered my other daughter's dress, and hope we are as satisfied as this time. We live in Mexico, so this dress came a long way, congrats JJ's!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/2835779#comment2835779","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"AdrianaG","rating":"5"}, "single");){kind=link}
"Keeping in mind, we did purchase a $200 brand new wedding dress, customized to my daughter's size. Having said that, there were several blemishes that we were not happy with. We did not contact the company about this because we did not have time to get it corrected. When the dress arrived (it was quite shocking to get an entire wedding dress folded tightly into a very small box) it had some dark marks on the fabric-we had to take it to a dry cleaners before she ever wore it! Also, in the front-close to the waist, someone had marked the inside of the white satin with pen, writing numbers on the material. You could see it through the fabric. Somehow my dry cleaners miraculously got it out without any bleeding, but goodness! Who writes on wedding satin & then uses that part to make a wedding dress? Also, the beading on the dress was totally gorgeous-we loved the beading! But the silver sequins under every bead was tacky & cheapened the dress. Wish they would have allowed for a color choice (white sequins over silver) or the ability to not have them put on at all. I ended up cutting all the sequins off the dress & it is absolutely gorgeous now. Lastly, the top portion of the dress (shoulders & sleeves) was a pretty sheer fabric. Up side-it was pretty, down side was that you could see the raw edges & extra lengths of thread through, so that wasn't very professionally done. I am a sewer (I draw the line at wedding dresses though) and I noticed many cut corners & raw edges that should have been done better. Perhaps a non-sewer would not notice. Again, it was a $200 dress, but you would expect higher quality when working on something as important as a wedding dress.
As an aside, I did order my mother-of-the-bride dress from them at the same time. It is beautiful & the quality is good, I only needed a quick steam at the dry cleaners to make it ready, along with removing the tacky sequins from it as well.
A friend ordered her prom dress from them & I was beautiful as well-no problems.
Just be aware that with wedding dresses, it may need some work once you receive it before the wedding day. Order well in advance."