59,985 stores
1,896,839 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
1,726 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/JJs_House","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","store_rating":"9.18","total_reviews":"1726"}, "store");)
reply posted Jun-12-2013 “Dear JdonnellyNH,
Thanks for shopping from JJsHouse.com and sharing your shopping experience with us.
We are so sorry to hear the dress is too small for you. In JJsHouse.com, each dress will be carefully inspected by our Quality Control Department to ensure it is made in the correct size. And after rechecking the pictures of your dress, we can assure you that we do make your dress in the correct standard size. Hope you can kindly understand this.
Anyway, we do care about our customers. I have reported your case to our manager. She will take over your case timely and I am sure she will work out a top solution for you. Please do not worry about it.
Thanks again for your time. Please kindly feel free to contact us for anything else we can help.”
reply posted Jun-12-2013 “Dear elli_n94,
Thanks for shopping from JJsHouse.com and sharing your shopping experience with us.
We are so glad that you like our dress. This is absolutely our work power. We also learned that you are somewhat dissatisfied with our customer service. If there is anything that we didn't satisfy you, could you please kindly tell us in details? We are willing to deal with the problem for you.
Our manager has sent an email to you regarding your case. Please kindly check your mailbox and then give us a reply.
Thanks again for your time. Please feel free to contact us for anything else we can help.”
Share your shopping experience and interact with
1,986 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Full Rating Profile
Visa / Mastercard
American Express
Discover
Money Order
COD
International
Online Ordering
![Share](javascript:share_rating({"review_body":"I am very disappointed with JJ House. I am sad to see that people who commented on their lack of customer service were right. They sent me a dress with the wrong dimensions that I ordered to be made. They advertise their dresses are "custom made". And when I say there was a dimensions error I mean a large error. Not even close to being able to zip the dress. When confronted with the error they have made every excuse, wanting pictures and saying a skilled seamstress could fix THEIR error. Do not believe their return policy, because it's bogus. ","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3043993#comment3043993","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"JdonnellyNH","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"??????? ????????? ?????? ? ?????? ????????,? ???????? ????? ???????? ???????????.?????? ?????????? ???????? ? ??????? ??????????!? ??????? ????????? ?? ???????????? ????????? ? ???????!\\????? ??????????? ???????????!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3041853#comment3041853","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"str0gonova2013","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"N\u00e5r kjolen kom s\u00e5 var den helt fantastisk. Fargen var nydelig og den passet perfekt til meg. Tusen takk for en rimelig men nydelig kjole. Jeg fikk mange hyggelige kommentarer n\u00e5r jeg hadde p\u00e5\u00a8meg kjolen.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3040035#comment3040035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"TrineElin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Happy with communication and rapid replies and delivery!","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3038067#comment3038067","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"gry_waage","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just a quick message to say that the custom made dress we ordered for my daughter arrived this morning. We decided to go for a custom made to fit dress as her body just doesn't fit into the standard measurements... if it fits over the bust then it is too large over the stomach and hips.<br><br>She tried it on straight away and is absolutely overjoyed with it. It fits perfectly, and the colour is beautiful. Thank you so very much, I am sure she is going to be the belle of the ball now that she feels so good about the dress she is wearing.<br><br>We will definitely be back. <br>","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3037779#comment3037779","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"sue-49384","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I'm so Happy to buy my wedding dress from you. I think you ae the best.<br>We will buy other items on your website. Thank you so much for every thing","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3037461#comment3037461","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"fhm_ngn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I liked my dress very much! Colour and size matched perfectly! <3 I had heard that the site is not always worth of trust but i tried and i liked. Still I don't know should i make a risk another time.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3028743#comment3028743","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"elli_n94","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Beautiful dress, exactly as ordered and in perfect condition. Could not have wanted more. Staff were good to chat to using online chat feature to get more information. Thanks jj's house, will recommend to any friend needing a dress.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3028577#comment3028577","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"ningnz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am pleased with their prouduct.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3023523#comment3023523","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"behrouz_kheiri","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I will admit I was definitely skeptical about purchasing my bridesmaid dresses overseas but I took a major risk and I'm very glad that I did. The dress was just as beautiful in person as it was in the picture. I was able to check the status of my order, and chat with customer representatives. They were very honest with me and I actually recieved the dress earlier than I thought.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3023465#comment3023465","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"Shalli","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hello <br><br>I have read a lot of but review after I've ordered the dress from their website and I was scarred. But I 've received the package on time, the dress is according to the picture and my daughter like it very much. Size is as we expected. The quality is very good and the color match to what we have ordered. I am so satisfied and I've decided to write a review to that those people. ","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3023463#comment3023463","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"geyvandova","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hi ! I ' m very happy with my dress it'is perfect excellent quality I ordered dresss for both a friend ant ant ! There are happy to, thank's to JJ House","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3020191#comment3020191","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"nadhebert17","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I absolutely love my dress. The fit is perfect. From ordering to receiving was lees than two weeks. I would order from JJs House anytime. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3019781#comment3019781","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"Jbailey502","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a formal dress with JJshouse..com the service I got was wonderful! My dress was made completely the way I wanted and the arrival was quicker than I expected! I'd defiantly buy from this company again! Whilst there was a measurement problem (1 inch too small) they had already been prepared for that and inside the seam was the extra inch I needed. Excellent service! I'm a very satisfied customer! ","link":"http:\/\/www.resellerratings.com\/store\/JJs_House\/review\/3018107#comment3018107","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JJs_House.jpg","store_name":"JJs House","username":"kaeela","rating":"5"}, "single");){kind=link}
"I am very Happy with shopping at JJs House"