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RatingsRating
Store InformationStore Info
Full Rating Profile
  • JJs House JJs House Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.54/10 8.54/10
    Chance of future purchase: Rating 9.28/10 9.28/10
    Shipping & packaging: Rating 9.39/10 9.39/10
    Customer service: Rating 9.34/10 9.34/10
    Return/Replacement policy: Rating 8.91/10 8.91/10

What is this?

3,260 Customer Reviews

Rating 10/10
5/5

"Ordered this dress for my Maid of Honor and we both love it! She is very tall so we ordered custom sizing. The dress arrived within 2 weeks and it's beautiful and fits her very well. The color, fabric, and detail are wonderful. I definitely recommend JJ's House! Thank you so much!"


Rating 8/10
4/5

"I ordered my dress through JJs House and unfortunately my dress did not fit, it was too large. I contacted their customer service department, sent the pictures showing the dress size was not going to work, and they were able to remedy the situation with a solution that met my satisfaction.

The dresses are nice quality. The shipping is very prompt. Customer service representatives do well with returning messages in a timely manner.
"

Rep reply posted Aug-25-2015

JJ'sHouse, JJs House rep has responded

“Dear customer,

We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”RR + your order number + your concerns". We will be always at your service.

Thank you for your kind understanding and support.

JJsHouse service team
feedback@jjshouse com”


Rating 10/10
5/5

"My experience with JJs House was very favorable. Before placing my order, I emailed and spoke with representatives via live chat several times. They were VERY helpful and guided me through process of choosing correct size for wedding dress. Upon receiving dress, it fit perfectly. I highly recommend JJs house for all your wedding needs as they are MOST AFFORDABLE and quality is GREAT. "


Rating 10/10
5/5

"Awesome dress and super fast delivery!"


Rating 10/10
5/5

"Me encantó el velo, igual que en la foto, la calidad de la tela es perfecta!!! recomiendo ampliamente jj´shouse!"


Rating 10/10
5/5

"Large choice, good product quality and excellent cusyomer support."


Rating 10/10
5/5

"I really enjoyed the service. Everything is awesome. "


Rating 10/10
5/5

"I order a weeding dress custom size, the shipping was very fast to my country. You really send me a beautiful dress just like the photos, I'm very happy with my purchase."


Rating 10/10
5/5

"Great customer service and quick turn around on orders. I am planning to order more merchandise through your website. "


Rating 10/10
5/5

"Very happy with the service the item delivered in time and it was to my satisfaction, good service and fantastic goods, love it "


Rating 10/10
5/5

"My order was exactly as stated. The dress I ordered was made very well and fit perfectly."


Rating 10/10
5/5

"I highly recommend JJs House for custom dress ordering for bridesmaid dresses. Had I known that the dress I orderedd would be this high quality, I would've ordered my wedding gown from them as well."


Rating 10/10
5/5

"I loved my dress. It is exactly as in the picture. It arrived very fast and I will not need alterations!"


Rating 10/10
5/5

"great service, very easy to use website with all the information you need to pick to get custom fitting dresses. I couldn't believe how quickly the dresses arrived, in under 2 weeks to Australia!! I will definitely recommend to friends. Thanks JJ's House!"


Rating 10/10
5/5

"¡Hola! Es mi primera compra, estoy feliz con la compra, he cometido un error en la talla de los zapatos de danza, por otro lado no me ha gustado pagar 71 euros de gastos de aduana, por supuesto que entiendo que, en ambos casos no son ustedes responsables.
En general estoy muy contenta, tiene ustedes muy buenos productos a precios asequibles.
¡Gracias por todo! Un saludo.
"


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JJs House is a Merchant Member! Learn more

JJs House is a merchant member
JJs House participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.